# Simpro Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Simpro Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Simpro Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/10529/Simpro-Enterprise --- # Simpro Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 13, 2025 Written byLaura Burgess Laura Burgess Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Simpro Simpro Overview: ### Key takeaways Insights from verified Capterra reviews Simpro helps small businesses in construction, engineering, and facilities services manage quoting, scheduling, and billing. It’s most used by field teams and admins who rely on daily workflows. While valued for its quoting and invoicing tools, users often cite onboarding complexity and limited app flexibility. A recent standout tool update enables emailing supplier purchase orders directly from Simpro Mobile. ### Our verdict Simpro suits teams that prioritize structured workflows and detailed job tracking. While its depth supports complex service operations, the setup and learning curve are steep. Customization and mobile usability may require workarounds, but many adopt the platform for long-term control and coordination. Once configured, real-time equipment tracking and quoting tools add to the overall user value. Top alternative Featured Overall rating Based on 145 user reviews Reviews sentiment Positive 76% Neutral 8% Negative 16% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Simpro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://simprogroup.com/&name=Simpro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Simpro 4.0 (145) VS. [4.6 (1,436)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (145) Ease Of Use 4.6 (1,396) Value For Money 3.8 (135) Value For Money 4.4 (1,200) Customer Service 3.8 (140) Customer Service 4.6 (1,349) ## Simpro alternatives If Simpro’s setup complexity, mobile limitations, or pricing structure don’t align with your workflow or budget, you may want to explore other tools that offer simpler onboarding, more flexible field access, or different cost models tailored to smaller teams. [4.4 (3,282)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10529/Simpro-Enterprise/alternatives/) ## Simpro's interface Simpro’s interface is often seen as complex during setup, but once configured, it supports detailed workflows and centralizes key operational data. This structure benefits teams that need visibility across quoting, invoicing, and scheduling. 1+ Laura Burgess Senior Content Analyst You’ll need to invest time upfront to get comfortable with Simpro’s layout, as onboarding may take weeks, and some find mobile workflows restrictive. Still, once set up, the interface supports detailed quoting and scheduling with centralized visibility. Ease of Use 3.7 (145) 3.7 Based on 145 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst Simpro’s top-rated features work together to organize service workflows, reduce billing errors, and improve team coordination. These tools help your business stay organized and responsive, especially when managing multiple jobs or recurring client work. Features 3.9 (144) 3.9 Based on 144 reviews The Simpro features below were rated the highest by verified reviewers. Our commentary is based on reviewer sentiment and collective feedback from all published reviews. Invoicing 4.3 (23) 23 reviewers rated this feature Supports detailed billing workflows with customizable invoice templates and real-time tracking. Reduces manual entry and improves accuracy across service jobs. Valued for handling recurring invoices and client-specific formats. Process workflow 4.2 (14) 14 reviewers rated this feature Enables structured job tracking from quote to completion. Helps teams manage tasks, timelines, and dependencies. Improves operational visibility and reduces errors in multi-step service processes. Staff information 4.1 (14) 14 reviewers rated this feature Centralizes employee data, including roles, schedules, and availability. Users say it helps with assigning jobs and managing workloads, though some wish for more customization. Project management 4.0 (12) 12 reviewers rated this feature Supports planning and execution of service projects with tools for task assignment, progress tracking, and cost control. Users find it useful for managing multiple jobs and keeping teams aligned. Estimated vs. actual cost tracking 0 reviewers rated this feature Compares projected job costs with real-time actuals to help businesses monitor profitability, identify overruns early, and adjust workflows accordingly. This feature supports more accurate forecasting and tighter financial control across projects. Simtrac GPS fleet tracking 0 reviewers rated this feature Provides real-time visibility into vehicle locations, driver behavior, and route history. By integrating fleet data directly into job scheduling, businesses can optimize dispatch, reduce idle time, and improve service response. Digital forms with conditional logic 0 reviewers rated this feature Enables teams to create mobile-friendly forms that adapt based on user input. This supports compliance, safety checks, and field data collection with fewer errors and faster submission, especially in complex service workflows. Maintenance planner 0 reviewers rated this feature Automates recurring service schedules for assets and equipment. Teams can track service history, upcoming tasks, and compliance requirements, helping reduce downtime and extend asset life. PDF overlay in digital forms 0 reviewers rated this feature This update lets teams convert static PDFs into fillable mobile forms by dragging and dropping editable fields. It improves field data capture and reduces paperwork errors in job documentation. Video attachments in Simpro Mobile 0 reviewers rated this feature Technicians can now record and attach videos to jobs directly from the mobile app, even while offline. This helps document site conditions and improves communication with office teams. Purchase order supplier pricing logic 0 reviewers rated this feature Purchase orders now honor supplier pricing from quotes, even if the supplier isn’t listed on the part. This reduces manual edits and improves procurement accuracy. Customer portal alert cleanup 0 reviewers rated this feature Alerts in the customer portal are now automatically deleted after 90 days, helping users maintain a cleaner, more manageable interface. All key features (252) Define levels of authorization for access to specific files or systems 50.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 0.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 60.00% of 5 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 40.00% of 5 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Schedule appointments via a calendar 0% of 0 reviewers... Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Manage assets throughout their lifecycle to optimize profit 0% of 0 reviewers... Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle 100.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Generate rule-based quotes for clients automatically 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Data is backed up automatically to prevent data loss 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 0% of 0 reviewers... Identify and track items using barcode tags or RFID (radio-frequency identification) tags 0% of 0 reviewers... Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 63.16% of 19 reviewers that rated this feature as important or highly important Gateway through which end users can view past bills and pay current invoices 0% of 0 reviewers... Material list of manufacturing parts and associated costs 0% of 0 reviewers... Create, update, and manage bookings, itineraries, and reservations 0% of 0 reviewers... Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 0% of 0 reviewers... Track actual spending to ensure it's in line with the planned budget 0% of 0 reviewers... Create budgets based on historical data and future projections 100.00% of 2 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 83.33% of 12 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules 0.00% of 1 reviewers that rated this feature as important or highly important Schedule the calibration of instrumentation and maintenance requirements 0% of 0 reviewers... Create and manage digital catalog of products/services with their details, specifications, and price 100.00% of 1 reviewers that rated this feature as important or highly important Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs 0% of 0 reviewers... Track the status of assets and whether they're checked in or out 0% of 0 reviewers... An itemized to do list that can be edited as tasks are completed 0% of 0 reviewers... Schedule in-person or online classes 0% of 0 reviewers... Manage contact details and communication with clients 0% of 0 reviewers... Private online space that lets businesses securely share documents and provide information access to clients 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 0% of 0 reviewers... Leave comments and notes on documents for others to view 0% of 0 reviewers... Specialized for organizations who focus on commercial projects and processes 0% of 0 reviewers... Designed to serve commercial properties 0% of 0 reviewers... For commercial and industrial purposes 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 100.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 0% of 0 reviewers... Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Centralized database of stakeholders and their contact information such as names, address, phone number etc. 57.14% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 0% of 0 reviewers... Track, store, and access client contracts or licenses 0.00% of 3 reviewers that rated this feature as important or highly important Easily track all contractor information in one centralised location 0% of 0 reviewers... Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) 0% of 0 reviewers... Collection of data related to the costs associated with various items, products, services, or activities 0.00% of 1 reviewers that rated this feature as important or highly important Forecast the cost and resources required to complete a project 0% of 0 reviewers... Process to track, record, and analyze expenses that occurred over the entire duration of a given project 100.00% of 1 reviewers that rated this feature as important or highly important Forecast of the expenses necessary for project completion 0% of 0 reviewers... Accept and process credit card transactions 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 3 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Store and organize information about customers and previous interactions 0.00% of 2 reviewers that rated this feature as important or highly important A website or login for customers to access information 0% of 0 reviewers... Alerts in the customer portal are now automatically deleted after 90 days, helping users maintain a cleaner, more manageable interface. 0 reviewers rated this feature Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of dashboards 0% of 0 reviewers... Customize data fields to support various needs and use cases 40.00% of 5 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 50.00% of 2 reviewers that rated this feature as important or highly important Invoices that can be tailored according to company's branding, payment terms and personalized information 0% of 0 reviewers... Alter the layout and content of reports 66.67% of 6 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications 57.14% of 7 reviewers that rated this feature as important or highly important Graphical representation of data 50.00% of 2 reviewers that rated this feature as important or highly important Enables teams to create mobile-friendly forms that adapt based on user input. This supports compliance, safety checks, and field data collection with fewer errors and faster submission, especially in complex service workflows. 0 reviewers rated this feature Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Track products that are for sale at a reduced price or part of coupon promotions 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed 50.00% of 2 reviewers that rated this feature as important or highly important Convert paper files into digital images 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 0% of 0 reviewers... Store and organize documents in a centralized system 200.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 200.00% of 1 reviewers that rated this feature as important or highly important Estimating software designed for electrical businesses 0% of 0 reviewers... Digital forms that are shared and accessed online 0% of 0 reviewers... Electronically collect payments for goods or services 100.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 80.00% of 5 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 0% of 0 reviewers... Assign working shifts or tasks to employees based on their availability 0% of 0 reviewers... Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 0% of 0 reviewers... Track the location of specific equipment at all times 0% of 0 reviewers... Compares projected job costs with real-time actuals to help businesses monitor profitability, identify overruns early, and adjust workflows accordingly. This feature supports more accurate forecasting and tighter financial control across projects. 0 reviewers rated this feature Estimate expected cost based on various factors before a project begins 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 0% of 0 reviewers... Manage and track high-value assets including office equipment, furniture & more 0% of 0 reviewers... Schedule facilities, such as athletic fields, venues, and convention centers based on their availability 0% of 0 reviewers... Public or private sharing of digital files such as documents, audio/video, images, and more 0% of 0 reviewers... Store and access documents, forms, and photos in one centralized place 100.00% of 2 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization 0% of 0 reviewers... Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 0% of 0 reviewers... Primarily serving architecture, engineering, and construction industry professionals 0% of 0 reviewers... Primarily serving commercial or industrial locations needing electrical work 0.00% of 1 reviewers that rated this feature as important or highly important Intended to be used by general contractors 0% of 0 reviewers... Software designed specifically for HVAC companies 100.00% of 1 reviewers that rated this feature as important or highly important Software is designed specifically for use of locksmith companies 0% of 0 reviewers... Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork 0% of 0 reviewers... Serving plumbing industry professionals 0.00% of 2 reviewers that rated this feature as important or highly important Specialized for organizations who focus on residential projects 0% of 0 reviewers... Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Form predictions based on past and present data/trends 0% of 0 reviewers... Automate repetitive tasks such as filling out information or creating certain types of forms 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 83.33% of 6 reviewers that rated this feature as important or highly important Visualize locations on a map 0% of 0 reviewers... Determines the location of a device using GPS or an IP address 0% of 0 reviewers... System to support the positioning, navigation, and timing (PNT) measurements of an object or individual 0.00% of 1 reviewers that rated this feature as important or highly important Automatically find mutually available meeting time slots across multiple calendars 0% of 0 reviewers... Information, data and reports that are being tracked over time 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 0% of 0 reviewers... Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) 0% of 0 reviewers... Track interaction history by documenting conversations for contacts 0% of 0 reviewers... Monitor product stock levels 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 50.00% of 6 reviewers that rated this feature as important or highly important Maintain and control the stock level of inventory 0% of 0 reviewers... Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 0.00% of 1 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices 83.33% of 6 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client 0% of 0 reviewers... Captures invoice data and maintains comprehensive records for auditing and reporting purposes 100.00% of 5 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made 0% of 0 reviewers... Supports detailed billing workflows with customizable invoice templates and real-time tracking. Reduces manual entry and improves accuracy across service jobs. Valued for handling recurring invoices and client-specific formats. 23 reviewers rated this feature Collect, organize, and track inventory/product data including item numbers, descriptions, etc. 0% of 0 reviewers... Calculate total itemized costs, including initial costs and any changes 0% of 0 reviewers... Manage and track all job information and associated tasks 100.00% of 1 reviewers that rated this feature as important or highly important Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments 50.00% of 4 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects 50.00% of 2 reviewers that rated this feature as important or highly important Establish procedures for monitoring locations of keys 0% of 0 reviewers... Group and package individual but related items as one package set 0% of 0 reviewers... Report on the allocation and distribution of labor costs across projects 100.00% of 1 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians 0% of 0 reviewers... Store information about leads or contacts and track, manage and nurture them throughout the sales process 0.00% of 1 reviewers that rated this feature as important or highly important Identify the physical location of an individual, asset, device, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment 0.00% of 1 reviewers that rated this feature as important or highly important Automates recurring service schedules for assets and equipment. Teams can track service history, upcoming tasks, and compliance requirements, helping reduce downtime and extend asset life. 0 reviewers rated this feature Schedule predetermined or ad hoc maintenance services and labor requests 75.00% of 4 reviewers that rated this feature as important or highly important Monitor task progress and planned accomplishments to better manage project status 0% of 0 reviewers... Access software remotely via mobile devices 72.73% of 22 reviewers that rated this feature as important or highly important Notifications via mobile devices 0% of 0 reviewers... Access the system via a mobile application 0% of 0 reviewers... Clients can submit payments via mobile devices 0% of 0 reviewers... Capture signatures via mobile devices 0% of 0 reviewers... Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations 0% of 0 reviewers... Ability to handle several projects simultaneously 66.67% of 3 reviewers that rated this feature as important or highly important Ability of websites, web applications, or mobile applications to function without an active internet connection 0% of 0 reviewers... Book meetings and appointments through a website or digital platform 100.00% of 2 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices 85.71% of 7 reviewers that rated this feature as important or highly important Accept and process online payment transactions 0% of 0 reviewers... Track/log the amount of time employees worked per job using a timer 0% of 0 reviewers... Manage and track customer orders for goods, investments, or any other purchases 100.00% of 5 reviewers that rated this feature as important or highly important Track parts inventory levels and manage re-stocking 0% of 0 reviewers... Swipe a credit card or manually process payments while with the customer in the field 0% of 0 reviewers... Accept, record, and reconcile financial transactions 0% of 0 reviewers... This update lets teams convert static PDFs into fillable mobile forms by dragging and dropping editable fields. It improves field data capture and reduces paperwork errors in job documentation. 0 reviewers rated this feature Level of completion within a task 66.67% of 3 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 0% of 0 reviewers... Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms 0% of 0 reviewers... Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements 0% of 0 reviewers... Track and manage the profit margin between the cost of a product and its selling price. 0% of 0 reviewers... Calculate rule-based prices for a product/service 0% of 0 reviewers... Tool used to determine accurate pricing and product eligibility for borrowers 0% of 0 reviewers... Arrange tasks based on the level of priority or urgency 0% of 0 reviewers... Visually identify, define, and map all details and relationships surrounding business process models and elements 100.00% of 1 reviewers that rated this feature as important or highly important Enables structured job tracking from quote to completion. Helps teams manage tasks, timelines, and dependencies. Improves operational visibility and reduces errors in multi-step service processes. 14 reviewers rated this feature Ability to link barcodes or serial numbers with specific items for identification 0% of 0 reviewers... Document and report the progress of ongoing projects 0.00% of 1 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation 60.00% of 5 reviewers that rated this feature as important or highly important Business model that bills clients an amount based on the project/task/job performed 0% of 0 reviewers... Supports planning and execution of service projects with tools for task assignment, progress tracking, and cost control. Users find it useful for managing multiple jobs and keeping teams aligned. 12 reviewers rated this feature Organize and schedule projects 100.00% of 1 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints 100.00% of 3 reviewers that rated this feature as important or highly important Measure time to completion or hours worked for projects 0% of 0 reviewers... Monitor the progress of projects from start to finish 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, or update project workflows. 100.00% of 3 reviewers that rated this feature as important or highly important Estimate or forecast of a future scenario based on the study of present trends 0.00% of 2 reviewers that rated this feature as important or highly important Create proposals based on costs of labor and materials 0% of 0 reviewers... Create, send, and track purchase orders and their statuses 50.00% of 6 reviewers that rated this feature as important or highly important Purchase orders now honor supplier pricing from quotes, even if the supplier isn’t listed on the part. This reduces manual edits and improves procurement accuracy. 0 reviewers rated this feature Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity 0% of 0 reviewers... Matrix barcode that stores information 0% of 0 reviewers... Track certifications, qualifications, and licenses for employees, contractors, etc. 0% of 0 reviewers... Integrates with QuickBooks 0% of 0 reviewers... Generate quotes or estimates for customers 57.14% of 7 reviewers that rated this feature as important or highly important Receive data and information in real time 66.67% of 3 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 100.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made 100.00% of 3 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 100.00% of 2 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time 0% of 0 reviewers... Generate recurring invoices 0% of 0 reviewers... Managing orders that a customer purchases repeatedly and regularly 0% of 0 reviewers... Set the frequency of a task's occurrence 0% of 0 reviewers... Automated process of charging customers at regular intervals for repeated access or use of a product or service 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Purchase and replenish product stock based on inventory levels and needs 0% of 0 reviewers... Allows service businesses to track ongoing repairs 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 0.00% of 1 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation 0% of 0 reviewers... For residential properties 0% of 0 reviewers... Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0% of 0 reviewers... Allocate and manage resources, such as employees, equipment, facilities, and other assets 0% of 0 reviewers... Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 50.00% of 2 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints 0% of 0 reviewers... Plan daily routes to optimize employee scheduling and provide directions 100.00% of 2 reviewers that rated this feature as important or highly important Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work 150.00% of 2 reviewers that rated this feature as important or highly important Identify and assess hazards to ensure the well-being of employees, assets, and the environment 0% of 0 reviewers... Plan availability and assign specific time slots for tasks and resources 63.64% of 11 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Track and assign specific serial numbers to products 0% of 0 reviewers... Track work performed and resources used for past customers, sites, or assets 0% of 0 reviewers... Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more 0% of 0 reviewers... Provides real-time visibility into vehicle locations, driver behavior, and route history. By integrating fleet data directly into job scheduling, businesses can optimize dispatch, reduce idle time, and improve service response. 0 reviewers rated this feature Allow users to access multiple services after entering their login credentials once 0% of 0 reviewers... Send messages via SMS 0% of 0 reviewers... A study of entities based on topological, geographic and geometric attributes. 0% of 0 reviewers... Centralizes employee data, including roles, schedules, and availability. Users say it helps with assigning jobs and managing workloads, though some wish for more customization. 14 reviewers rated this feature Track the status over time for a request, process, asset, or transaction 66.67% of 3 reviewers that rated this feature as important or highly important Track information, qualifications, and contact details of subcontractors 0% of 0 reviewers... Manage all supplier data and operations 100.00% of 2 reviewers that rated this feature as important or highly important Measure digital plans to calculate labor and materials needed 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression 70.00% of 10 reviewers that rated this feature as important or highly important Track the status and progress of tasks 40.00% of 5 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 50.00% of 2 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders 100.00% of 1 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 66.67% of 9 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 62.50% of 8 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 50.00% of 6 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 100.00% of 1 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0.00% of 1 reviewers that rated this feature as important or highly important Real-time vehicle tracking for monitoring location, route, speed, etc. 0% of 0 reviewers... Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 0% of 0 reviewers... Technicians can now record and attach videos to jobs directly from the mobile app, even while offline. This helps document site conditions and improves communication with office teams. 0 reviewers rated this feature Manage and track operations and inventory within warehouses 0.00% of 1 reviewers that rated this feature as important or highly important Track the duration and expiration of warranty as well as any obligations under that warranty 0% of 0 reviewers... Create a new work order 0% of 0 reviewers... Creating, assign, and track jobs and/or tasks for work orders 50.00% of 8 reviewers that rated this feature as important or highly important Alter the default workflow to meet your organization's needs 75.00% of 4 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 50.00% of 2 reviewers that rated this feature as important or highly important A set of processes to optimize the productivity of its employees 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst Simpro’s top-rated features work together to organize service workflows, reduce billing errors, and improve team coordination. These tools help your business stay organized and responsive, especially when managing multiple jobs or recurring client work. Features 3.9 (144) 3.9 Based on 144 reviews ## Pricing Simpro does not publicly list pricing on its website, meaning buyers must contact the vendor for a quote. Based on buyer insights, nearly one-third of SMBs spend less than $75 per month on field service software. Simpro’s pricing may vary depending on team size and selected add-ons. ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/10529/Simpro-Enterprise/pricing/) Laura Burgess Senior Content Analyst Simpro’s pricing tends to scale with operational complexity, so your team’s cost will depend on how many advanced tools and integrations you need to run jobs, manage assets, and coordinate fieldwork. Value for money 3.8 (135) 3.8 Based on 135 reviews ## Integrations Simpro integrates with a range of business systems to support accounting, payroll, CRM, and supplier workflows. These links include both native and third-party connections, helping SMBs unify data across financial, customer, and operational tools. Popular integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Laura Burgess Senior Content Analyst Connecting Simpro with finance and CRM systems helps your operations lead reduce manual entry, your finance team sync invoices and payments faster, and your schedulers manage supplier data without toggling between platforms. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (140) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (140) 3.8 Based on 140 reviews ## User reviews Overall rating 4.0 Based on 145 reviews Filter by rating 5(70) 4(40) 3(12) 2(7) 1(16) Mentioned topic Sorted by most recent Braden B. Managing Director Construction ### "AVOID at all costs!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 25, 2026 AVOID at all costs!! This company is only after your money. The sales person had an amazing pitch and sold me on convenience and process driven application which was meant to reduce the admin staff I require, instead, I had to employ an additional staff member to work Simpro properly. First - they charged a discounted rate of approx $6000NZD for set up (our replacement software Tradify had NIL set up cost). The set up was incomplete and incompatible, it was meant to reconcile with Xero however it completely missed supplier invoices, or at best sent them across incorrectly. Invoicing was a nightmare, and could take several hours to produce a single invoice. Because they couldn't get their supplier invoice system to work properly, we were told that the only solution was for the supplier to change their invoices to suit Simpro! This defies belief, the supplier is an international company LOL. When the new staff member was employed, they wanted $750NZD for 3hours of training!! Then, for every "user" it costs $200NZD per month, and if that "user" needs the mobile app, another $50NZD for month. Upon contacting them to complain, they had no complaints policy or procedure, no escalation process and when I pushed, their only response was to talk to their lawyers! I now have to finish off my contract with them as they catch you on a minimum 12 month term even though they have failed to meet their obligations. Pros Their sales pitch. They came to me to do the set up. They are great marketers of their own branding... Cons Almost every aspect. The software is really only suitable for large, multisite businesses who have the budget to spend on the software and the staff to manage it. Switched from [NextMinute](https://www.capterra.com/p/187040/NextMinute/) Looking for a more complete software, was sold on great promises. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/) Reasons for choosing Simpro Believed the sales pitch, if were to work as it should I would have needed to spent less time on admin Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Peter S. Backend Developer Information Technology and Services ### "SIMPRO REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 23, 2026 my overall experience, I like it because it make my make my work more easier and straight forward! I will highly recommend it Pros This application has really helped me with my project management right come job quotes costing to to my task maintenance planning Cons It is time consuming, it takes time to learn and the interface to my is kinda clunky, I think they can do better with it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HK Harry K. IT and Business Support Building Materials ### "Simpro Update After 1 Year" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 19, 2026 Really impressed - personally I can't see any other way of working for the foreseeable. I would recommend it to any business in a similar trade, as long as they are able to put the work in for implementation & ongoing dev. Pros Simpro has proven itself to be a reliable CRM system for our business. It is flexible and customisable to suit our ever-changing business workflows and now we've been going for a while we find it very easy to use. Cons Support can be lacking especially when it comes to the mobile application. The usual response it just to re-install the app. Alternatives considered [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Reasons for choosing Simpro The reason was mainly due to pricing & specific business needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EE Edward E. Estimator Construction ### "Avoid at all cost!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 28, 2026 After 2 years we are ready to quit! Very outdated, the user interface is awkward and not intuitive, it reminds us of Windows 95! We regularly loose work, I had to enter my notes THREE times recently! Support was friendly but decided that it was probably our fault and won't do anything. Infuriating!! Pros Lots of options, capable of lots from quoting to invoicing, with lots of integrations with other software Cons Loses work regularly, not intuitive, expensive. Any issues are your fault not theirs so problems during get fixed Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reasons for choosing Simpro Working offline was a large consideration but it's no longer possible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jazmine K. Operations Manager Electrical/Electronic Manufacturing ### "Operations Manager" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 25, 2026 Our experience was both frustrating and time consuming. We were sold a software program that was both not a good fit for our industry and overly complicated. We tried and tried to find solutions, but nothing worked. We requested our money back since they made the mistake in overselling it and also not really paying attention to our company needs, but no one response. They took $2300 from us and delivered nothing. The company has the worst customer service and support. Pros I thought the training was okay. \[sensitive content hidden\] our training knew how to explain and answer questions the best he could. Cons The representative that sold us the problem, missed very important aspects of our company. Aspects that later on showed up during the training, and that no one knew or cared to handle. The software was not a good fit for our industry. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Simpro Yes, we did because we thought it was better based on our three meeting with the salesperson. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael G. Project Manager Construction ### "Monopolistic and extortionate behaviour" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 10, 2026 Pros That it was founded in Brisbane and was once local QLD company. Unfortunately the Pro was flexibility of users (adding or subtracting licences to suit the staff fluctuations of business) but they are removing this option with minimum users and lock-in contracts. Cons Being hit with a lock-in contract option of 3-years or 5-years at an ‘expected’ 8% per annum (CPI + 5%) locked in to a minimum user quantity. The alternative option is the threat of a ‘12% (subject to change)’ per annum increase. Extortionate approach. Bought out key competitor AroFlo and now playing this monopolistic card. SimPRO claims ‘scaling together’ in the proposal, if I increased charge out rates by 8% or 12% per annum for the next 5-years we wouldn’t have any customers left, we’ll be scaling alright, scaling backwards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR cory r. Ops Transportation/Trucking/Railroad ### "simpro 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 11, 2025 Excellent for job costing, tracking expenses, integrating with accounting software, and efficient invoicing/payments. Pros powerful features for scheduling, inventory, and project management, though users note a steep learning curve, sometimes clunky UI, and challenges with complex custom reporting or specific regional setups. Cons issues importing data, with many feeling it adds extra steps and slows workflows despite its powerful backend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Carl H. director Construction ### "simpro honest review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2025 one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this. Pros They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform.... Cons the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Guy F. Director Telecommunications ### "Far from great, avoid if possible. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 5, 2025 It started off pretty bad, they missed training meetings, each time it was a different staff member, as they had left. Support has been poor, product does get slightly improved every now and then. But generally not great. Its a shame, because it has the potential to be great. Just lacking good software developers. Pros I'll come back to this. Struggling to think of anything. I suppose being on hold for 30 minutes at a time, allows for me to reflect my life choices of this software... Cons Support is poor. App requires full reinstall after every update. Regularly has bugs and work is lost. Prices have recently gone up again and there are regular outages. If you try ringing, it's usually a long wait. Support tickets are normally days, not hours for responses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph A. Accounts manager Construction ### "Professional and Balanced" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2025 My overall experience with Simpro has been positive. It’s a comprehensive job management system that helped streamline operations, particularly in areas like scheduling, quoting, job tracking, and invoicing. The integration between field staff and office workflows was especially useful, and having everything in one place improved our efficiency and visibility Pros Professional , full work force management, Tracking cost and tracking revenue for a multiple projects. very powerful tools specially for toadies Cons While Simpro is a powerful platform for job management, one of the things I liked least was its user interface, which can feel a bit clunky and unintuitive—especially for new users. It sometimes takes multiple clicks to get to common tasks, which slows down workflows. Additionally, report customisation is limited unless you have advanced skills or external tools, which can be a challenge for teams needing flexible reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) ## FAQs Yes, Simpro Mobile is available for Android and iOS and supports offline functionality. Field staff can manage jobs, quotes, timesheets, and payments directly from the app, which is synced to Simpro Premium in real time. Yes, Simpro’s customer portal lets clients securely view and pay invoices, request quotes, book jobs, and manage site details. The Simpro Premium user manages portal access. Yes, Simpro integrates with multiple accounting platforms through native and third-party links. These include tools for payroll, invoicing, and financial reporting workflows. No, Simpro does not publish pricing on its website. Buyers must request a quote based on their business size, needs, and selected add-ons. Simpro Mobile works on Android (version 6+) and iOS (version 13+). It’s tested on devices like Samsung Galaxy S7–S9 and Google Pixel 1–2. Older devices may experience slower performance. Yes, Simpro Premium offers customization options for businesses with unique operational needs. These include tailored builds, custom forms, and API access for deeper integrations. Yes. Simtrac, an add-on for Simpro, provides GPS fleet tracking and driver activity reports. It helps optimize dispatch and monitor vehicle usage in real time. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Simpro’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Field Service Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-field-service-management-software-features/) Published April 18, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) ### [7 Top-Rated Free Field Service Management Software](https://www.capterra.com/resources/best-free-field-service-management-software-products/) Published May 22, 2024 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) Popular comparisons [Jobber vs Simpro](https://www.capterra.com/compare/10529-127994/Simpro-Enterprise-vs-Jobber)[QuickBooks Enterprise vs Simpro](https://www.capterra.com/compare/10529-174984/Simpro-Enterprise-vs-QuickBooks-Enterprise)[Xero vs Simpro](https://www.capterra.com/compare/10529-120109/Simpro-Enterprise-vs-Xero)[FreshBooks vs Simpro](https://www.capterra.com/compare/10529-142390/Simpro-Enterprise-vs-FreshBooks)[QuickBooks Online Advanced vs Simpro](https://www.capterra.com/compare/10529-189398/Simpro-Enterprise-vs-QuickBooks-Online)[NetSuite vs Simpro](https://www.capterra.com/compare/10529-135757/Simpro-Enterprise-vs-NetSuite) [Odoo vs Simpro](https://www.capterra.com/compare/10529-135618/Simpro-Enterprise-vs-Odoo)[Dynamics 365 vs Simpro](https://www.capterra.com/compare/10529-157279/Simpro-Enterprise-vs-Dynamics-365)[Contractor+ vs Simpro](https://www.capterra.com/compare/10529-213952/Simpro-Enterprise-vs-Contractor)[Housecall Pro vs Simpro](https://www.capterra.com/compare/10529-140363/Simpro-Enterprise-vs-HouseCall-Pro)[FieldPulse vs Simpro](https://www.capterra.com/compare/10529-153475/Simpro-Enterprise-vs-FieldPulse)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)