# Churchteams Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Churchteams the right Donation Management solution for you? Explore 471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/103773/Churchteams/reviews --- Churchteams 4.6 (471) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Churchteams Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews MR Mandy R Financial AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “They are helpful, friendly and knowledgeable.“ April 18, 2024 SJ Sue J Worship Dept. Admin. Asst.Religious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “Having people update their own information has been a challenge. Because they do not understand how databases work they end up changing their contact information when it has not been changed.“ April 19, 2022 JM Joshua M Discipleship MinisterReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “ChurchTeams is packed full of useful tools, excellent group management resources, and a top-notch search ability. “ April 26, 2022 CG Chemitra G Director of Strategic EffortsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “For organizations that have an App pay PMM account, it's not possible to integrate the two. “ December 8, 2022 CG Chemitra G Director of Strategic EffortsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I believe this system is so perfect because not only are the CT team experts and passionate about what they do, they routinely make adjustments that support the end user. “ December 8, 2022 ES Eric S Tech DirectorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “While the end user interface is simple and easy to manage, the admin interface is uneven with some areas that are hard to understand and set up.“ April 19, 2022 CM Charlene M Assistant PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I love that features you would expect to be included are - Groups, Events, Registrations, Check-in.“ April 19, 2022 Fv Francois v Associate DirectorBiotechnology, 201 - 500 employeesUsed the software for: 6-12 months. “The color scheme of the product does not look as nice as others, but the features more than makes up for it.“ August 26, 2022 ## Showing most helpful reviews Showing 1-25 of 471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brad C. Director of Information Technology Religious Institutions Used the software for: 2+ years ### "Great Platform, Great Service, Great Price" July 4, 2019 5.0 I can't say enough about the support from ChurchTeams and I also appreicate their willingness and ability to implement almost everything we have requested or figure out a work around that meets our expectations. They are also always improving the software and releasing updates often and they listen to the ChurchTeams community. Pros ChurchTeams is extremely functional. It has everything and more than many of the major players in the ChMS market. Church to Text is an excellent example. Their support and service is second to none. They are very responsive to enhancement requests and assistance with reports and any aspect of their system. Also their price is extremely economical. Cons I can’t really say there is anything I dislike. One of the things I mentioned to them was to enhance the GUI interface to have the slick feel of some of the newer platforms. In my opinion ChurchTeams has always been about function over aesthetics but I do know they are currently working to improve the GUI interface. Alternatives considered [TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[Realm](https://www.capterra.com/p/146265/Realm/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)[Shelby Arena](https://www.capterra.com/p/175655/Arena/) Reason for choosing Churchteams A major factor came down to price and the fact we were already familiar with ChurchTeams and their support is second to none. When we were talking with ChurchTeams about converting to their platform completely there was some functionality that we needed that didn't exist in the software. Their development team committed to implementing the functionality we needed and it was rolled out just before the completion of our migration and it works exactly as discussed and meets our needs. I can't say enough about how they take care of their customers! Switched from [ACS](https://www.capterra.com/p/2668/ACS/) We were approached by ACS about switching to Realm so we decided to evaluate ChMS systems rather than blindly switching because we had been with ACS for so long. We have been using ChurchTeams for over 8 years for adult groups as a supplement to ACS because ACS lacked functionality that we wanted that ChurchTeams had. Since we had been with ACS for over 20 years it was tough to get buy in from all of our staff but we finally made the decision to fully switch to ChurchTeams and drop ACS. ChurchTeams Online Giving and payment options are also EXTREMELY competitive in their rates and have saved us tens of thousands of dollars over our former online giving provider. Review Source Response from ChurchTeams July 7, 2019 Brad, thank you for this very kind review. We love colaboring with you guys for the sake of the Kingdom. Technology is constantly evolving and changing. We want to stay in front of that as best we can. Your thoughts and feedback are instrumental to that goal. Thanks, Boyd BS Benjamin S. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "Responsive and always growing in functionality" April 26, 2022 5.0 I love the CT team and the way they honestly try to help us do more ministry! Pros I love that the team is always willing to help you figure out how to do something if you don't know. If the software can't do it, they take suggestions and implement many of them pretty quickly. I love the CT team! Cons The only thing I wish CT would do that they don't do is offer offline options. Meaning there is no local saving of data for when you don't have access to internet. Of course this is not as big of an issue today as it would have been 5-10 years ago, so I recognize this as probably just an outdated mindset. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Shelby Arena](https://www.capterra.com/p/175655/Arena/) Reason for choosing Churchteams Better pricing and opportunities for growth. Switched from [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) Ease of use and functionality are WAY better with CT Review Source Response from ChurchTeams April 27, 2022 Thank you, Benjamin. We're in this together to serve the Lord first and foremost! AB Andrew B. Next-Gen Pastor Religious Institutions Used the software for: 6-12 months ### "Get's the Job Done- But Quirky, Clunky and Not User Friendly " May 28, 2019 2.0 Pros Overall Churchteams meets several needs for our organization at a price point that we can afford. We use church teams to - Keep track of member information - Capture information and follow up with first time guests - Kids' ministry check-in -Volunteer check-in - Managing Volunteer Teams - Small groups rosters - Keep track of people's discipleship journey (taking Next Steps). I love the fact that Church teams allows us to make notes shepherding between multiple pastors, elders and small group leaders. The same goes for Guest Follow Up. Church teams allows us to keep the follow up process running smoothly. Cons Clunky user interface. Navigation of the menus and features of church teams feels like just a mountain of black text on a white background. It's hard to locate the things we need when we need them. Use of color and/or icons could make this more user friendly. I know Church Teams CAN do so many wonderful things but often it is a headache to figure out HOW to get Church Teams to do it. Setting up check-ins has way to many steps and crazy variables. Making us manually resize images and enter their html in order to get our logo to appear on name tags doesn't feel like something I as the user should be doing. The same goes for having us program our own booleans to print silent and format margins and download archived editions of Mozilla Firefox in order to run it on a Mac. We use the "Groups" Feature to do many things beyond just organizing small groups. We keep track of volunteer serving teams, outreach events and discipleship classes. However when creating a new "group" it's really time consuming to have to enter all the different required fields that really aren't applicable to all types of Groups. For example Serving Teams don't need a meeting time or location because they always serve Sunday Mornings at the church but the time varies from team to team and service to service. It's really pointless and time consuming to need to enter that information for all Groups when the majority of Groups don't require that type of information. Review Source Response from ChurchTeams May 29, 2019 Andrew, this is a really helpful review for us. We are working on many of the things you suggest in the Cons section and are excited about the future. The Search page that you login to is in production now and should be rolled out soon. I think you'll find it a huge improvement in many of the areas you mention. Thanks for taking the time to do this and feel free to stay in touch with us on this stuff directly as well. AS Arlona S. Assistant of Media Arts and Technology Religious Institutions Used the software for: 6-12 months ### "My staff loves Churchteams" April 14, 2022 5.0 I have found it a joy to work with Churchteams. They are always willing to take the time to explain how the software works, and they have a reason why it is the way it is that is focused on the heart of shepherding the church. Such a refreshing change! Pros My staff has found Churchteams very easy to use and is so much more comfortable with this software compared to our old church management system. Churchteams deals with everything as a group, and it makes it so easy to set up any kind of group. Running reports is also so much less intimidating and the staff is willing to do it after being shown once. That is so freeing for my job! Cons Exports to excel are lacking from some views. We can copy and paste the information, but reports do not have an export to excel option, and that is what my staff is already in the habit of using. I have to explain once a week that they can copy and paste the data out of the view they are looking at if they want to edit a spreadsheet. Alternatives considered [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Reason for choosing Churchteams I asked 12 other churches what they used and why, and I asked if they liked it. All the answers I got were along the lines of "We use X. It works, but it isn't great" except for 1. "We use Churchteams, and it is fantastic!" My friend was enthusiastic about using Churchteams and she is not a techie person, but she was talking about all the options she had and how Churchteams took their ideas and implemented what they needed. Switched from [ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/) Shelby was hard to use! My staff needed help with every little task, and it was always confusing why things didn't work. Review Source Response from ChurchTeams April 25, 2022 Thanks Arlona. I love that your choice was based on a friend who genuinely loves CT. Raving fans who share with others. SW Steve W. Education Pastor Religious Institutions Used the software for: 2+ years ### "Excellent Groups Management Software" February 21, 2020 5.0 We use Churchteams to track all of our data for groups. It helps us keep track of the metrics that drive group health and it helps us maintain consistent communication with our group leaders. As our number of groups has grown, Churchteams has become more and more vital to our groups management. On one hand, this is due to the volume of information that is being tracked, but it's primarily due to how effective we've found Churchteams to be. Pros The things that I like the most about Churchteams are its versatility, their customer service, and its overall effectiveness. Churchteams is helpful for everything from getting people registered for groups to facilitating communication in groups at every level (from group members, to leaders, to coaches, to pastors - whatever levels you need). I primarily use Churchteams for our small groups ministry, but the software also offers other church management options, including giving and event check-in. I've also never worked with an organization that was as committed to serving me as a consumer and pastor. We once had an issue with check in for which I submitted a service request a few days before it would be needed.\[SENSITIVE CONTENT HIDDEN\] called me to try to help me solve the issue and when we couldn't, \[SENSITIVE CONTENT HIDDEN\] was prepared to call me while he was on vacation to make sure we got the issue sorted out in time for the event (thankfully we figured it out before he had to call me). I will also get periodic emails from \[SENSITIVE CONTENT HIDDEN\] informing me that he is praying for me. I believe they make it a practice to pray for all of their clients. In terms of their effectiveness, Churchteams has helped us grow our small groups ministry from a dozen groups to 36 groups and add over 200 people to groups over the last 6 years through the ease of communication, assimilation, and website integration (among other features) that their software offers. Cons My biggest complaint is that generating reports with this software isn't very intuitive. Many times I have to experiment with various options to find the data that I want. It's also not the most aesthetically pleasing interface. Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) We briefly migrated to FellowshipOne for a time because we believed it would be more robust, however we quickly discovered that Churchteams was not only equally robust, it was far more user-friendly. We switched back within a year. Review Source Response from ChurchTeams July 23, 2020 I'm slow to respond, but wanted to say thanks for the review, Steve! If it would be helpful, we'd love to help you guys with other outstanding features like Workflow, Text & Email marketing, etc.. Thanks, Boyd KM Kara M. ChMS Coordinator Religious Institutions Used the software for: Less than 6 months ### "Fantastic product, fantastic team" October 1, 2019 5.0 Our team is genuinely excited to learn how to use this product. So many of our staff were simply fed up with the former system and many were outsourcing various functions to other products because they system was simply not user friendly. That becomes a nightmare for trying to compile usable data on a holistic level, which is NECESSARY to assess the health of the body, the ministries, or any parishioner in a church our size. And, again, the Churchteams team is beyond compare. Pros The ease of use is the top of the list of what I like most about Churchteams. It's simple, but so powerful. It's also one of the most affordable options and the customer service has been exemplary. Executive has been with us every step of the way, Executives are always available to answer questions and their help and expertise with the data conversion was priceless. Our team is actually excited to use it and they are learning quickly how to navigate everything. Cons Honestly the only drawbacks in my opinion are relate to the search function as it relates to our former product. We have a large congregation and a LOT of records. In our former ChMS (the one that must not be named - if you've used it you know exactly which one I'm talking about) we could search by partial first AND partial last name simultaneously. In Churchteams regardless of whether you're doing a people search or a merge or whatever it is, it will search as you type, but it will only search one partial name at a time. It's an inconvenience at worst, but it is something I hope they consider implementing in the future because it really does help immensely with you have, for example, nearly 500 Smiths in the database. Alternatives considered [SimpleChurch CRM](https://www.capterra.com/p/131549/SimpleChurchCRM/)[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Pushpay](https://www.capterra.com/p/142580/Pushpay/)[Online Giving](https://www.capterra.com/p/149731/Online-Giving/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Reason for choosing Churchteams I spent MONTHS comparing the options I listed. Rock RMS was at the top of my list because of it's functionality and flexibility and the heart behind its development... until I learned about Churchteams. Churchteams offers all of that and won out because of the dedicated staff, data conversion, cost, and ease of use. Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) We used FellowshipOne for about 8 years. Within the past year, F1 was finally updating some of its functions, but it seemed they were more concerned with the appearance than the usability. Churchteams is easier, to use, everybit as flexible and powerful, and WAY less expensive. Review Source Response from ChurchTeams October 7, 2019 Thank you, Kara, for this really nice review. We look forward to Pathway thriving with Churchteams! JA Jon A. Pastor Religious Institutions Used the software for: 2+ years ### "Best Church Management Software" February 18, 2020 5.0 CT support is always super fast and they always have the solution right at their fingertips. Their knowledgebase almost always has exactly what I need, and when it hasn't, my email requests for help are answered lightning fast. I am always paying less per year than I expect to, and they constantly make the service better without jacking up my costs. I wouldn't even consider making a change. Pros ChurchTeams facilitates communication better than any any CMS I've ever seen (and lets be honest - It's all about communication). They have an amazing email editor that you can use to create and send amazing looking email (as good or better than MailChimp), create email templates, and saved emails for sending using automation. They offer text-to-church and text-to-church functionality that makes giving and inbound communication a cinch. This software makes this solo pastor look like he has a first rate administrative team! Cons I cannot think of anything that I don't like, have complained about in the past, or wish I had that they don't already offer. This software meets more needs that I currently have. Reason for choosing Churchteams Super high quality and functionality - a price tag I could handle - expandable database based o the size of church, not about of functionality used (CC processing excepted) - tools designed to help me get stuff done and communicate well. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) I was using a custom designed CMS that used the FileMaker platform, and before that, some other system that kept data (like a phonebook) but both really didn't do much more than enable data entry, print labels, or export data for a mail merge. If I wanted higher function, I had to pay a great deal more and it just wasn't worth it. ChurchTeams hit every mark and more for me, and I've never looked back. Review Source Response from ChurchTeams July 15, 2020 Thank you, Jon. It's a privilege to be part of your team!! RM Rick M. Senior Pastor Religious Institutions Used the software for: 2+ years ### "The Best Overall Program" September 20, 2019 5.0 Previously, we had a very simple church management system that did not meet even half of our needs. Church Teams has revolutionize the way we run our office, and all of our ministries and outreach. What’s more, they respond to questions quickly, and they take suggestions very seriously as we’ve seen updates and improvements reflect our requests from the field. We LOVE ChurchTeams and highly recommend! Pros Church Teams covers every area of software and programming that our church could ever imagine needing. From security and children’s check-in to data management, giving, small groups, volunteer scheduling, and event registration, anyone we introduce it to comments on how easy it is to use. Cons Our initial transfer of information seemed clunky, but that turned out to be our own mistake. Alternatives considered [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Reason for choosing Churchteams Functionality for the price and customer service. We did multiple test prior to purchasing to check response time and friendliness. Switched from [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) More versatility and better value Review Source Response from ChurchTeams September 30, 2019 Thank you, Rick, for this great review. To hear the word, "revolutionize" is so encouraging. JF Joel F. Small Groups Ministry Assistant Religious Institutions Used the software for: 2+ years ### "Fantastic for what we use it for, about 15 years behind in tech" February 21, 2020 4.0 Pros We love the prayer email functionality of it. All of our small groups get to include prayer requests with their attendance and that is why we use this program. That is the main reason! We also like that our users don't need to remember another username and password. Cons It looks and functions like it is from the early 2000s. It is 15 years behind others like Planning Center etc. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Churchteams Prayer email Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Attendance, prayer, and notes email and to make one small groups database. Group finder. Review Source Response from ChurchTeams July 23, 2020 Hi Joel, I'm really slow responding to this. Thanks for taking the time to do the review. I just looked into your account and you guys are still using the old Role-based system, no wonder it seems way behind. You have to make the switch to see the home page dashboard and other functionality! We love serving you guys and would love to have another conversation if you want to see our broader functionality. Blessings, Boyd RU Rodney U. IT and Technical Media Director Computer Networking Used the software for: 1-2 years ### "Churchteams database " September 20, 2019 5.0 Pros The ease of use and the aggregation of data that allows us to have what we need at our fingertips. Cons Only negative to me is that with online giving and text to give, a physical address needs to be required when first setting up the account. We send a follow up email the the giver requesting the info but that doesnt always work in practice. It would make it easier if we had the physical address from the get go available for giving statements at the end of the year. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Churchteams Ease of use and a great all in one package. Switched from [Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/) It had become too convoluted and customer support was poor. They didn't know enough about their own software to supply adequate answers to questions that arose. Review Source Response from ChurchTeams September 30, 2019 Thanks Rodney. I know that our online giving doesn't require the physical address any longer, so maybe there is something unique you are doing there. Plus, we email statements so that you wouldn't have to have a physical address at all even for guest givers. I really appreciate you taking a few minutes to do this review. We love serving you guys. Boyd MR Mandy R. Financial Administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "Exemplary Customer Service" April 18, 2024 5.0 Pros Churchteams customer service is \_\_\_. They are helpful, friendly and knowledgeable. Their response and solutions are quick and thorough. Cons Review Source Response from ChurchTeams April 29, 2024 Thank you for the kind words about our Support Team. We strive to answer each phone call or email personally and quickly and tailor our responses to meet the needs of your ministry. lB lynda B. retired Religious Institutions Used the software for: 2+ years ### "Excellent product" April 21, 2022 5.0 Pros This product allowed us to switch to a church management system with integrated donation management and gave us the freedom to use it in our own way rather than enforcing the tool's idea of how a church should be managed. We don't take attendance and we haven't done any sort of donation tracking (tithes or pledges), just the tracking needed for a donation report for a tax return. It also allowed us to keep our existing website. Cons The user interface on the admin side gives you access to all of your data for filtering and sorting but because it is so flexible, it was a bit intimidating for non-technical office staff. This was mitigated by the series of training videos and availability of webinars. Reason for choosing Churchteams We chose Churchteams because it offered a broad set of features and functions at a competitive price. The texting and online giving features were two of the primary deciding factors and have been very useful and convenient especially as we went all remote everything during the lockdowns. Another factor was that we had access to all of our data which was important, as we had tried another option where the reporting was based on what they thought we would need rather than what we actually needed. It is a bit intimidating at first to have SO many options for reporting, but worth it to learn the system. We have found the support team, including the online training videos and webinars to be very helpful. Review Source Response from ChurchTeams April 28, 2022 Thanks for the great review, Lynda. Did you guys use Saved, Me Card (Favorites), and Automated reporting features once you had the reports you needed? Those are hugely helpful for ongoing ease of use. Blessings to you. NL Nick L. Finance & Community Director Non-Profit Organization Management Used the software for: 2+ years ### "Churchteams is Well Worth Your Consideration" October 18, 2016 5.0 We have been using Churchteams for several years now. I have had experience with Fellowship One, Planning Center, Church Community Builder, and Churchteams. Out of all of those Churchteams has been by far the easiest to work with. Their customer support is outstanding and they try very hard to understand your issue. A lot of other systems seem to ignore you if you use it the exact way that they build it to be. Churchteams is very customizable and flexible compared to the other systems. Our group & team leaders love using Churchteams and we very rarely have issues with our leaders filling out reports because Churchteams makes it very simple for them and sends them an email. I'm a big analytics guy so I also really enjoy how Churchteams gives you access to all of your data. You can download all of the data that is in the system and create your own reports, but if you're not like me dont worry, they have a ton of great reports that you can generate and it's not complex to run them like some other systems. No report numbers to memorize. Churchteams might not be as flashy as some other systems but where they lack in flash they make up in being consistent. Churchteams is extremely reliable compared to other systems I've used. You can tell they are former ministry people because they seem to know the real needs of people who work in a Church. I highly recommend Churchteams to any church but I would specifically recommend it to churches are less than 1,000 and/or have a small groups ministry. Churchteams started as a ChMS for small groups and grew into other areas. Churchteams is the king of the hill when it comes to Small Group Management. Everyone else in the ChMS industry tries to replicate what Churchteams does with groups but no one comes close to doing it as well as Chuchteams. Pros Nearly everything is customizable. Fantastic group/team management. Easy to use reports. Leaders enjoy using it. Outstanding customer service. Cons Functionality is great but design could be improved. Review Source Donald Adam K. Executive Pastor Religious Institutions Used the software for: 2+ years ### "Church Teams is a great workhorse for the church" November 27, 2018 4.0 Pros Does just about everything you could ask it to. Groups, Kids Check-ins, registrations, etc... Cons The only con is that it doesn't feel as modern as other church apps like this. Review Source CH Cyndi H. Secretary Religious Institutions Used the software for: 6-12 months ### "Churchteams has brought us all together!" November 29, 2016 5.0 I am the secretary here at theway church. Before Churchteams, communication was handled via Gmail, which is fine, but after several emails to large numbers of people Gmail shut down. Through Church teams, I can email or text as often as I need to. Now, I am not the only one sending out emails and texts. The Pastor, Associate Pastor, and the Team Leaders can send out their own communications. With the scheduling feature, the communications are sent out automatically! That has saved alot of time as well as helped with Volunteers showing up when needed. The online directory has helped our members and regular attenders stay in touch with one another too. We utilize the groups to set up teams for different jobs throughout the church. For instance, our Sign team is scheduled on a rotating basis to change the church sign weekly. Notifications are sent out automatically. Nursery Volunteers are handled the same way and we know who accepted or declined their assignment. Since setting up various groups, we have more involvement from members and regular attenders than before. Everyone is excited about doing what they are assigned to do! We use the check-in software for Nursery and Children's Church for Volunteers and the children. This also gives us attendance totals. We use the Contribution aspect of Churchteams too. It is so simple and helps keep track of everyone and their giving. We will soon be adding our online giving to this program as well. We are excited about that! We love the fact that we can access ChurchTeams from any device too! I use my phone to communicate with everyone when I am away from the office all the time. Prayer Requests...No problem. I can send it right out. We are a church that is 5 years old. We are new to keeping track of everything. But Churchteams has made it easy. The reporting allows us to pull up any information we need whether it be birthdays and anniversaries for the month or Baptisms for the year, etc. We love how Churchteams has brought us all together as the body of Christ to do what He has called us to do. We would recommend it to other churches. Pros User friendly, great support! Review Source Response from ChurchTeams November 29, 2016 This is an incredible review, Cyndi. Thanks for taking the time to share details with everyone. We love serving you guys and look forward to helping you with online giving too, soon. It's great now, but an even better upgrade to it is coming soon. Thanks, Boyd CM Charlene M. Assistant Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Great All Inclusive package." April 19, 2022 5.0 Absolutely the best group of people to work with. They are friendly, caring, knowledgeable, and patient. They are a true pleasure to interact with . Pros I love that features you would expect to be included are - Groups, Events, Registrations, Check-in. The add-ons are very reasonably priced and are worth the cost. Cons There are a few areas that are not as intuitive, but the customer support and the knowledge base are exceptional in helping figure things out. Additionally, the ChurchTeams staff are over the top in customer care, helping explain things, working in your timelines, and wanting to improve all the time. Reason for choosing Churchteams The team a ChurchTeams was incredible, polite, willing to answer any and all of our questions. Review Source Response from ChurchTeams April 25, 2022 Charlene, thank you for taking a moment to share your experience with us with others. We love serving you. AD Amy D. Office Adminstrator Religious Institutions Used the software for: 6-12 months ### "Best Church Software Out There" November 28, 2018 5.0 I have been in full-time church ministry since 2005 and have gone through 4 different church management systems, trying to find one that's easy to use, cost-effective and still gives me everything I need to track people, their giving, their involvement and engagement. Church Teams has gone above and beyond to understand church ministry like no other product I have worked with. We don't spend hours trying to click the right button to get the report we need anymore, and if I get stuck, I just call or email their customer support and have an answer almost right away. They have also established an online user community where I have learned tips and tricks from other users, and been able to help them out sometimes myself. This isn't just a software product they created - they have created a community. As an administrator, it's been valuable to find a community of people to work with. Pros This product is easy to use, and VERY tailored to work in church ministry. The process of moving from another data management company was easy, and we had the opportunity to customize it to suit our personal needs. Our Staff quickly learned how to navigate within the product, especially getting the information they need from the reports. But, hands-down, the best thing about this company is their customer support. They are quick to respond to any question that you have, even the "dumb" ones. They also listen to what you're trying to do and have created systems and processes based on user feedback. I love this product and the company! Cons Even the best can get better. I would like to see a "dashboard" created, so that when I log in, any tasks that have been assigned to me are easy to locate and process. Review Source Response from ChurchTeams December 5, 2018 Hi Amy, Wow, thanks for the encouragement. Your review is so heartfelt and genuine. We love the privilege of serving you guys and pray we can always do it better. In fact, we have had the same conversations about adding a dashboard with tasks (notes) and frequently used reports. We'd love your further thoughts on that though. Thanks, Boyd ES Eric S. Tech Director Religious Institutions Used the software for: 1-2 years ### "Great feature set" April 19, 2022 4.0 Pros Overall the system has a very complete feature set. Functions that are separate purchases for many competitors are included with ChurchTeams. The builtin mass email and texting combined with the workflow feature makes it easy to maintain communications with members. Some features are additional cost since not every customer will use them but they are a good value. The support is excellent and they are constantly adding new features to keep the system current Cons While the end user interface is simple and easy to manage, the admin interface is uneven with some areas that are hard to understand and set up. With a little experience and assistance from support anyone can get over the hurdle, but it makes it difficult to spread the administration load due to the learning curve. Reason for choosing Churchteams Cost and feature set Review Source Response from ChurchTeams April 25, 2022 Thanks Eric. Your insight about some of the Admin UI is shared with others ... including us. That's next on our dev roadmap. DP Daniel P. Executive Pastor Religious Institutions Used the software for: 2+ years ### "Churchteams evaluation" February 13, 2020 5.0 While there were many packages that offered accounting posting and attendance tracking along with membership recording, Churchteams excelled in the small group, Sunday school and children"s ministry areas. It was possible to get some of these capabilities by using two or more programs but, Churchteams incorporates them in a more efficient manner. I know some software packages offer an accounting package and build other options from there but I can use Quickbooks for accounting while the bulk of my concerns are answered by Churchteams. Pros The group centered functionality. The customer support. The check in capabilities. The registration with payment function. Cons The difficulty of properly handling the recording of a person that is deceased. Some difficulty is mining the data for reporting needs. The system for making credit card processing data recorded under contribution to match with bank deposit statements. Reason for choosing Churchteams After testing an evaluating other products, some of which were much more expensive then Churchteams, we determined that this was the best value for our dollars. Review Source Response from ChurchTeams July 6, 2020 Awesome review, Daniel. These are great learning tools for us. It's a privilege to serve you guys! NS Nikki S. Director of Children's Ministry, Community Outreach & Communications Religious Institutions Used the software for: 2+ years ### "Excellent Church Management Software" May 21, 2019 5.0 This management software provides solutions for children's check-in, event registration, communications (email/text), giving, member tracking, member engagement/follow-up. It is very intuitive, and allows for automation. Pros I love the ease of use that Churchteams provides. It is an all-in-one software solution for churches, and they are constantly looking to launch new components of their product to improve the user experience without charging extra for each new piece. The customer support is second to none, and usually responds within minutes, not hours. I am so happy we made the switch to Churchteams when we did! They truly understand the needs of a church. Cons I wish there was a component to upload music, order of service, etc. so that our worship team can use the product also. That is really the only missing piece. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Churchteams Ease of use, customer service, price Review Source Response from ChurchTeams May 23, 2019 Thank you, Nikki, for the great review. We do have the worship service planning feature on our development list, but no timeline just yet. It's a pleasure serving you guys! Sunil M. Small Groups Director Used the software for: 2+ years ### "This is a fantastic software that is designed to easy-to-use from its core." March 26, 2018 5.0 Pros The notes options at each group level and for individual accounts is an amazing feature! The automatic prompts for group meeting reports makes it super easy for leaders to complete weekly reports. The report builder features is AMAZING!! Being able to select exactly what you want to see on each report (and save them for one-click use) drastically reduces the amount of time spent compiling data, and frees leaders up to focus on people. And on top of all this, the support and development teams are constantly looking for ways to improve the software. They are open to feedback and suggestions and always ready to help when called on! Cons I honestly can't say there is anything that I would like differently. Since we started using this , they've pushed out so many updates, it's hard to think of things I'd like them to change. Review Source Response from ChurchTeams March 28, 2018 Hi Sunil, Thank you for taking the time to write this review for others and for your gracious words. It really is a pleasure to serve the Lord in this way and all we do is through and for Him. It is our privilege to serve you guys. Thanks, Boyd VR Verified Reviewer Pastor of Adult Discipleship Religious Institutions Used the software for: 2+ years ### "Solid, affordable, feature-filled, church management software" November 27, 2018 5.0 Churchteams has been great for tracking membership, giving, group involvement, and check-in needs all in one place. We almost never experience downtime in the software and when issues arise, support is incredibly prompt in finding solutions. Pros Churchteams is incredibly powerful and has a wealth of features. Group management/event registration and the Text-to elements are powerful and easy to use. The overall integration of the various elements (membership, giving, groups, check-in, etc.) is super convenient. The tech support is first rate. Cons Sometimes the power of the tool is difficult to access and requires diving deep into multiple levels of configuration. It isn't always intuitive on the user end. Although I understand they are aiming to be a one-stop-shop for all church management needs, I do wish they had an open platform that would allow integration with other church management tools - Planning Center for example. Review Source Response from ChurchTeams November 29, 2018 Thank you for this review and your confidence in allowing us to serve you. We listen and are excited about continued upgrades and improvement. TK Tracy K. Group Life Director Religious Institutions Used the software for: 2+ years ### "Very good product!" November 10, 2016 5.0 Churchteams is one of the best small group management tools available because it is specifically geared to groups. It has done a good job of expanding the capabilities to include other data management functions for a church. I would be sad if I had to let this resource go! Pros Attendance reporting, communication among all users (group leaders, directors, group members, etc.), online group listing and signup, reports, the tech support, the prayers from churchteams on behalf of its client Cons Nothing really. If I had to pick something, it would be that it's WHOLE church management software (tithing, worship planning, etc.) is still catching up with other products. Because of this, our church uses churchteams for groups only and other software for other functions. This means that the data is not linked and not as useful. But it's not enough to make me leave churchteams. Review Source Response from ChurchTeams November 11, 2016 Hi Tracy, Thanks for the nice review. We don't do worship planning like others, but about everything else is upgraded to the leading edge expectations. We're in the middle of an online giving and text to give upgrade now that will be state of the art in a few months. So, if you guys ever reconsider, please come back and check us out for everything again. We love serving you just for groups as well. Thanks, Boyd JM Joshua M. Discipleship Minister Religious Institutions Used the software for: 2+ years ### "ChurchTeams - Church Management and Database" April 26, 2022 4.0 ChurchTeams is an excellent tool for what we want to accomplish in our community. Bang for buck - this is the one! Pros ChurchTeams is packed full of useful tools, excellent group management resources, and a top-notch search ability. Cons ChurchTeams is not the most intuitive software to use (think PC vs Mac). It's got SO many hidden resources and tricks - but someone has to be heavily committed to learning to make use of them. Review Source Response from ChurchTeams May 9, 2022 Thank you for the nice review, Josh. We are looking forward to building some upgrades on the user interface and user experience in the months to come. Stay tuned. LM Lincoln M. Technical Arts Pastor Non-Profit Organization Management Used the software for: 2+ years ### "The do everything software" November 28, 2018 5.0 We have been with Churchteams for 9 years. In that time they have added so many features, and so many users. Several times we have found new uses for the software that saved is from adding yet another monthly subscription elsewhere. From group tracking to giving to our Weekday preschool software, we use Churchteams for about everything. The one thing that hasn't changed in 9 years is the amazing customer support. We have been so much more than satisfied! Pros Churchteams is so flexible! Anything we want to accomplish, we can find a way to do it with churchteams. And usually if we can't figure out how to implement an idea, it just takes a call to customer support and we have it figured out. Cons It's not the prettiest thing to look at. I find that we care about that more than our congregation. Review Source Response from ChurchTeams December 5, 2018 Wow, Lincoln! Thank you for the amazing review. It's amazing to think it has been 9 years. I really appreciate your loyalty and feedback all along the way. That's what makes a great relationship. Boyd Talk to a Capterra advisor for free and get results within 15 minutes.