# Tyler Enterprise Public Safety Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tyler Enterprise Public Safety Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more. Source: https://www.capterra.com/p/102673/Tyler-Public-Safety --- # Tyler Enterprise Public Safety Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tyler Enterprise Public Safety ## What is Tyler Enterprise Public Safety? Enterprise Public Safety solutions, powered by New World, provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates and offer unprecedented access to mission-critical data to generate actionable change. ## What is Tyler Enterprise Public Safety used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/)[EMS](https://www.capterra.com/ems-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tyler Enterprise Public Safety?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tylertech.com&name=Tyler Enterprise Public Safety) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tyler Enterprise Public Safety 4.5 (2) VS. [4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/) Starting Price $25 Flat Rate, One Time Starting Price $1200 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.6 (517) Value For Money 4.5 (2) Value For Money 4.8 (457) Customer Service 4.5 (2) Customer Service 4.8 (486) ## Tyler Enterprise Public Safety alternatives Highest Rated [5.0 (1)](https://www.capterra.com/p/10009247/NovusMED-NEMT-Software/#reviews) Starting price Contact vendor for pricing [PowerDMS](https://www.capterra.com/p/121513/PowerDMS/) [4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/121513/PowerDMS/) [EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/) [4.6 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/162019/EPR-Fireworks/) [Aladtec](https://www.capterra.com/p/248403/Aladtec/) [4.6 (17)](https://www.capterra.com/p/248403/Aladtec/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/248403/Aladtec/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Dispatch Management Manage sending personnel and resources to a site as needed Dispatch Monitoring Capture information regarding dispatch, movement, and delivery of goods/resources Emergency Dispatch Coordinate emergency medical response Tyler Enterprise Public Safety 17 features Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage sending personnel and resources to a site as needed Capture information regarding dispatch, movement, and delivery of goods/resources Coordinate emergency medical response Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Administration and control of evidence related to investigations/cases Management of commercial motor vehicles for work-related purposes For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. Intended for medical use such as diagnosis, treatment, and consultation Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track employee/learner's progression through training programs Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic $25.00 Flat Rate,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD Jared D. Supervisor ### "Day to day experience in the field and office" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 12, 2018 Pros I like the many options that this software provides. From records management to personnel and training data. This software can do many things which makes it highly versatile in a number of situations. From looking up history by time, location, name, vehicle, phone number, this software makes it quite easy and fast. This not only helps the user in the field, but its also a benefit to the person soliciting service because information can be provided to them with a few clicks. Overall, the many features are what sets this apart from other programs. It can handle your everything, where some programs only handle a few, leading you to multiple systems. Cons Two points stick out as unfavorable. One being the ease of use. There is a big learning curve that can cause this to be very frustrating to a new user. Once that user grows to know it, its quick and easy. Its not that the program is complicated, its just that features are in places that are hard to find until you use it for a while. The other point is that the officer version is much much easier and different than the field version. The field version has some great features to make it easier in that application, however not all functions are available in the field that are in the office. This would not steer me away from this product, just constructive criticism. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alicia S. ### "Tyler for Law Enforcement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 9, 2016 We used Tyler Public Safety computer program for our department and really enjoy it. It was very easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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