# Page 25 | Neon CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Neon CRM the right Nonprofit solution for you? Explore 613 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102088/NeonCRM/reviews --- Neon CRM 4.3 (613) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 25 - Reviews of Neon CRM ## Showing most helpful reviews Showing 601-613 of 613 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SMT Shiela May T. HR Supervisor Used the software for: Less than 6 months ### "NeonCrm Review" November 15, 2018 5.0 Pros When i want to donate this app help me so much, they recommend and suggest where the best to donate. Cons The cons is nothing for now, they ihelp other so much and they recognize you. Nothing else more! Review Source MG Marissa G. CEO Used the software for: Less than 6 months ### "Setting up Neon" June 30, 2016 4.0 Pros So far, it seems like Neon can give us almost everything we need in a CRM including integration with systems we already use. Cons We have just signed up and so haven't had a chance to have any issues yet. Review Source AN Amanda N. Director of Development Civic & Social Organization Used the software for: Less than 6 months ### "Recently installed Neon at our Nonprofit" September 23, 2016 4.0 Pros Vendor is very quick to respond and accommodate your your needs. They truly want you to be pleased with what you are purchasing. Cons Nothing on the product yet, as we are just now installing. Review Source JG Jeff G. Treasurer Used the software for: Less than 6 months ### "NeonCRM has what we need" May 11, 2017 4.0 Perfect for our small non-profit. Great price and value. Pros Interface is intuitive, and provides us some powerful reporting and tracking that we really needed. Review Source DL David L. Executive Director Philanthropy Used the software for: Less than 6 months ### "A Program with which We Can Grow" November 25, 2015 4.5 Pros Their sales team was excellent and they are support is quick to respond with questions. Cons We have only just begun using it an there is a learning curve. That is true with everything. Review Source EB Evelyn B. Co-founder Religious Institutions Used the software for: Less than 6 months ### "Neon for Ministry" January 9, 2018 4.0 Pros Ease of use; cost effective; robust online resources for help and training; NEON contacts were easy to deal with and very supportive. Review Source JR Jake R. Chair-Elect Used the software for: I used a free trial ### "Only used the free trial, but it has been great so far!" July 28, 2017 5.0 Pros Extremely intuitive, lot's of functionality, short learning curve! The customer service I have received thus far has been great. Review Source MA Maziar A. CPO Used the software for: Less than 6 months ### "Good product but not the best" May 17, 2018 4.0 Pros Very useful for different usages and it almost can be integrated with any related system which has meaningful integration. Cons Both phone support and support center are there, however they don't seem to complete each other. Both needs improvement especially online support center. Review Source JM Jenell M. Director of Research & Analysis Used the software for: Less than 6 months ### "Much needed constituent database" August 12, 2016 4.5 Pros Expansive list of functionality. Cloud-based. User friendly. Cons I would like to see more integrative features with Microsoft Outlook Review Source AC Anna C. Digital Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Neon CRM is Great" May 2, 2022 5.0 Pros It's really easy to use if you invest time into learning the platform. Cons I don't like that we had to pay extra for support. Review Source AA April A. Foundation Board Member Philanthropy Used the software for: Less than 6 months ### "NeonCRM" December 7, 2016 3.0 I was very excited with NeonCRM when we first signed up for the service. I do love the features that come with the program and it being web based is extremely important. Unfortunately I have had a hard time getting technical support and assistance. This was big for an upcoming program we had going on. Pros Web Based Updates Newsletters Cons Technical Assistance Web page for event signup isn't attractive Review Source LH Les H. Secretary Religious Institutions Used the software for: Less than 6 months ### "Very excited about the possibilities of this great software" January 30, 2018 4.0 It is somewhat cumbersome to export our database into NeonCRM, but this is not NeonCRM fault, more so with our database software Pros The program is very easy to use and is very comprehensive for what we will use it for. Should save us a great deal of time and energy and expense with interpreting the data as well as managing mass mailings Review Source TT Trytten T. Communications Coordinator Higher Education Used the software for: Less than 6 months ### "Entering in new donors or business members with ease" October 31, 2017 5.0 Pros Very easy to navigate, lots of tutorials and resources online, and aesthetically pleasing. Such a step up from Filemaker 2003 Review Source Talk to a Capterra advisor for free and get results within 15 minutes.