# Page 24 | Neon CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Neon CRM the right Nonprofit CRM solution for you? Explore 609 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102088/NeonCRM/reviews --- Neon CRM 4.3 (609) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Page 24 - Reviews of Neon CRM ## Showing most helpful reviews Showing 576-600 of 609 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AD Annamari D. Civic & Social Organization Used the software for: ### "Moderately satisfied" June 10, 2014 3.0 Pros Automated emails, online registration to events. Cons I thought the event management would be more specifically tailored to my needs. Review Source BE Brian E. Executive Producer Fine Art Used the software for: Less than 6 months ### "NeonCRM for new nonprofit" September 15, 2018 5.0 One of the better CRMs on the market now. Pros Neon checked off many boxes for our organization: events, ticket sales, donations, online store - in addition to database and donor management. Cons There's a bit of learning to do to use Neon to its max potential, but there is training available. Review Source LH Lynn H. Administrative Assistant Hospital & Health Care Used the software for: Less than 6 months ### "NeonCRM is a winner!" August 10, 2015 4.5 Pros Personalized customer service. Always ready to help and listen to suggestions. Great price compared to other CRMs. Always updating per customer requests. Cons I would like to see the event module ramped up a bit. Right now they do not offer seating charts or an online check in process with table numbers. Review Source AO Anne O. Executive Vice President & CFO Civic & Social Organization Used the software for: Less than 6 months ### "Great Solution!" March 22, 2017 5.0 Thank you! Pros Ease of use over RaiserEdge, and straight forward. Love that everything is easy to find and navigate. Great online training tools. Very affordable. Cons Since we are brand new users of NeonCRM, we do not have any cons to speak of or any features that we dislike. Review Source LW Lucinda W. Board Chair Civic & Social Organization Used the software for: Less than 6 months ### "Great Product and Services from Beginning to End" October 16, 2015 4.5 Pros Very attentive and knowledgable staff, very capable system and fairly easy to use given its capabilities. Cons It could be a bit more user friendly -- for example, the headings for report didn't stay on screen when scrolling -- maybe there is a setting for this, but shouldn't have to be selected to do that. Review Source VR Verified Reviewer Associate Director Non-Profit Organization Management Used the software for: I used a free trial ### "NeonCRM review" March 24, 2019 4.0 Pros Easy to use and more affordable than other similar products Cons Not as many functions as other CRM databases Review Source AB Alicia B. Office Administrator Civic & Social Organization Used the software for: Less than 6 months ### "So helpful for our small non-profit" October 30, 2018 5.0 Pros So many functionalities! This will be a huge time-saver for our organization to have so many of the things we do all in one place. Cons Not a big deal but finding some of the icons in the navigation bar are less than intuitive and takes some getting used to. Review Source KL Katie L. Office Manager Higher Education Used the software for: Less than 6 months ### "ICBG loves NeonCRM!" August 15, 2016 5.0 Pros NeonCRM are great! They make the process so smooth and do such a great job! I was looking to streamline and orgnaize our membership program more and this is the answer! Cons There is nothing I have found that I don't like. Customer service is great and the program is awesome. Review Source EL Emily L. Executive Director Used the software for: Less than 6 months ### "Just converted a one month trial to a paid subscription of NeonCRM." July 18, 2016 4.0 Pros The product is intuitive and simple -- not too many features, as many products seem to have and overwhelm the user (and charge the user for a bunch of shit they don't want/use). Cons I wish it was available for reduced cost via TechSoup for non-profit, charitable orgs like mine. Review Source TB Tara B. Development & Communications Director Civic & Social Organization Used the software for: Less than 6 months ### "New User" September 13, 2017 4.0 Pros Brandon has been great with the orientation process. I really like the event and volunteer management features. It brings the team together into one place. Cons Not sure yet. I'm thinking it's going to be the look of the online interface. But you could always prove me wrong! :-) Review Source BB Bill B. Hospital & Health Care Used the software for: ### "Dynamite CRM Software!" July 11, 2014 5.0 Pros Great service! Cons No complaints. It worked from the first moment and continues. Review Source SA Shaina A. Executive Director Religious Institutions Used the software for: Less than 6 months ### "Overall great product and even better customer support!" February 23, 2016 4.5 Pros I like mostly the ability to centralize all of our donor records and to make donor "touches" through one system. The vendor, Z2Systems, has been excellent to work with...great customer service and fast response! Cons I have nothing bad to say about this product or vendor. Review Source MR Michele R. Coordinator Used the software for: Less than 6 months ### "Neon has made my life so much easier." December 7, 2017 5.0 Highly recommend Pros I was great that I could take my data from various sources and update it into Neon with minor changes. Cons Setting up reports to show me the info as I'd like it and setting up the different templates as I need them. Review Source MD Michelle D. Operator Used the software for: 6-12 months ### "Reviewing NeonCRM" September 13, 2018 5.0 Pros The way it supports donation program at all is awesome. Its features were not hard to navigate at all. Cons As of now, I do not have any cons or problem with this software. It serves all the requirements that we needed. Review Source SM Sydny M. Administrative Assistant Government Administration Used the software for: I used a free trial ### "Such excellent functionality" November 27, 2018 4.0 Pros I LOVED the customer service from Neon. They absolutely went above and beyond to make sure we were comfortable with our decision. Cons The integration seemed a little dated, and they were one of the more expensive CRM's that I reviewed to possibly purchase. Review Source CW Christine W. Executive Director Broadcast Media Used the software for: Less than 6 months ### "Easy Decision to Make" April 23, 2018 5.0 Pros Ease of Use. It's easy to navigate throughout the software and get where you want to quickly. I also like the robust functionality. Cons Pricing is a bit high compared to other services. I priced several other software companies with similar functionality. Review Source DB Deborah B. Admin Goddess Hospital & Health Care Used the software for: Less than 6 months ### "New Customer" February 17, 2018 4.0 Pros Has many features that our organization can grow into as well as an easy way to manage our growing donor base Cons Challenging to understand at first, but how-to videos are helpful. Too new to know any limiations. Review Source AC Andrea C. Executive Director Religious Institutions Used the software for: Less than 6 months ### "Excellent CRM " April 4, 2018 5.0 Excellent customer care. Pros Most important to us is the ease of use and accuracy of the data it stores. We are very happy with both!!!! Cons We are very happy with all aspects including our new website. At this time we do not recognize any cons. Review Source LB Lauren B. Account Manager Civic & Social Organization Used the software for: Less than 6 months ### "Great product" March 5, 2016 4.5 Pros There are several tools in one application. It makes what used to be long tasks much shorter. Cons There are a couple tools that could be expanded to the platform. This includes social media tools and automation updates. Review Source JB Josh B. Office Assistant Used the software for: ### "EXCELLENT" September 24, 2015 5.0 Simple very easy system Review Source TC Trent C. Director Civic & Social Organization Used the software for: Less than 6 months ### "Just on boarding now, but so far so good." March 30, 2018 4.0 Pros I thought the customer service was very good. They were prompt to address our concerns as they were raised. Cons There was some confusion during the contract signing phase, but that got hammered out and we're ready. Review Source SMT Shiela May T. HR Supervisor Used the software for: Less than 6 months ### "NeonCrm Review" November 15, 2018 5.0 Pros When i want to donate this app help me so much, they recommend and suggest where the best to donate. Cons The cons is nothing for now, they ihelp other so much and they recognize you. Nothing else more! Review Source MG Marissa G. CEO Used the software for: Less than 6 months ### "Setting up Neon" June 30, 2016 4.0 Pros So far, it seems like Neon can give us almost everything we need in a CRM including integration with systems we already use. Cons We have just signed up and so haven't had a chance to have any issues yet. Review Source AN Amanda N. Director of Development Civic & Social Organization Used the software for: Less than 6 months ### "Recently installed Neon at our Nonprofit" September 23, 2016 4.0 Pros Vendor is very quick to respond and accommodate your your needs. They truly want you to be pleased with what you are purchasing. Cons Nothing on the product yet, as we are just now installing. Review Source JG Jeff G. Treasurer Used the software for: Less than 6 months ### "NeonCRM has what we need" May 11, 2017 4.0 Perfect for our small non-profit. Great price and value. Pros Interface is intuitive, and provides us some powerful reporting and tracking that we really needed. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.