# Neon CRM Pricing 2026 | Capterra > Learn more about Neon CRM pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/102088/NeonCRM/pricing --- # Pricing for Neon CRM [4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Write a Review! ## [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) has **3** pricing plans - No free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Essentials $99 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Essentials plan includes: - 360-Degree Constituent Management - Unlimited Users - Donation Pages and Forms - 3 Active Workflows - Fundraising ### Impact $209 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Impact plan includes: - All Included in Essentials - Volunteer Management - Events Management - 15 Workflows - Open API ### Empower $409 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Empower plan includes: - All Included in Essentials & Impact - Radius Search - Live Chat & Phone Support - Unlimited Workflows - Biannual Product Roadmap Preview ## Popular alternatives to [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Looking to learn more about Nonprofit software similar to Neon CRM? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by SofterWare [4.5 (1382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price:$119/month [LEARN MORE](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) by Givebutter [4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/172048/Givebutter/) by Bloomerang [4.7 (1286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting Price:$125/month [LEARN MORE](https://www.capterra.com/p/131207/Bloomerang/) by Bonterra [4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) by Blackbaud [4.2 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) [View all alternatives](https://www.capterra.com/p/102088/NeonCRM/alternatives/) ## What do others say about [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) pricing? Pricing RatingN/A Value For Money[4.3(609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Pros Cons [Read All 609 Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) Read Full Reviews Below Kate C. Project Coordinator Non-Profit Organization Management, 1-10 employees Used the software for: 6-12 months ** Overall Rating 4.0 ** Ease of Use 3.0 Customer Service 3.0 Features 3.0 Value for Money 3.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra March 6, 2026 "Strong Constituent/Donor Management and Fundraising Tools, but Missing a Mobile App" **Overall:** We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make it a powerful tool for nonprofit operations. The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information. That said, the initial setup required a significant investment of time for our organization. While the system provides many helpful features and solid value for money, the lack of a mobile app and challenges with duplicate management remain notable drawbacks. Overall, I would rate my experience with Neon CRM around a 7 out of 10. **Pros:** Neon CRM has strong tools for donor management and organizing supporter information. The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them. This makes it easier to set fundraising goals and track progress over time. The workflow automation is another highlight. It allows me to set notifications, such as reminders when installments might be expected, and to automatically place contacts into groups based on actions like attending events. This helps keep engagement organized without constant manual tracking. I also appreciate that the platform includes email campaign tools and customizable user accounts, which allow different team members to access and manage data appropriately. Overall, the platform provides good value for money considering the range of features available for nonprofits. It also has great security of data and customer support is timely. **Cons:** The duplicate management tools could definitely be improved. In practice, the system sometimes flags contacts as duplicates simply because they share an address, such as people who work at the same organization. At the same time, it occasionally misses actual duplicates. It can also be frustrating that certain imports cannot be deleted once they are uploaded. Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer. Improvements in customer support documentation or troubleshooting around duplicate management would also be helpful. **Alternatives Considered:** [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) and [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) **Reasons for Choosing Neon CRM:** Seemed to have a better user and experience and had more of the reporting and communications features we were looking for. Vendor Response By Neon One on March 18, 2026 Thank you for sharing how our workflow automation helps keep your engagement organized! We hear your feedback on duplicate management—especially regarding shared addresses—and are actively working to improve our documentation to better address those specific troubleshooting scenarios. Please contact our support team so they can help you get your scans set up to minimize those false positives and ensure your data stays accurate. Amanda A. Operations Manager Non-Profit Organization Management, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 3.0 ** Ease of Use 3.0 Customer Service 4.0 Features 2.0 Value for Money 4.0 Likelihood to Recommend 50% 5/10 Reviewer Source Source: Capterra February 13, 2026 "Works well enough " **Overall:** I've used a few different CRMs while working in nonprofits and I'd say Neon is in the middle of the pack. It can be clunky and cumbersome to work with - not the most intuitive but once you become familiar with the platform it does what we need it to as a small non-profit. Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows to be able to coordinate info so can easily work around the limitations with a couple of extra steps. **Pros:** Fairly user friendly - good built in onboarding materials. One place to keep all information and event registrations. Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs. **Cons:** Feels clunky compared to other CRMs I have used. Quite basic, does not allow for as much customization of reports and fields as I would like. Also would like more ability to work directly in the CRM with my fellow development and communications colleagues. Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily accessible to run in reports which is a real pain as I have to make a report and then go into the individual donor profiles to find the additional info I need and enter it manually. Vendor Response By Neon One on February 19, 2026 Thank you for sharing such detailed feedback about your experience with Neon One. We’re glad to hear that our built-in onboarding materials and centralized information hub are helping your nonprofit stay organized. We also appreciate your feedback regarding the reporting and account interfaces; we recently released a redesigned Report Builder and UI updates to help streamline workflows and make data more accessible. Your insights on team collaboration are incredibly valuable as we continue to refine the platform for organizations like yours. Here's a link to an article overviewing the recent reporting and interface enhancements: https://support.neonone.com/hc/en-us/articles/40687645995789-A-Look-Ahead-Redesigned-CRM-Reporting We're also excited to preview upcoming improvements to managing donations: https://support.neonone.com/hc/en-us/articles/42623020735373-A-Look-Ahead-Donations [Read All 609 Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)