# CareVoyant Home Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CareVoyant Home Care the right Home Care solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews --- CareVoyant Home Care 4 (45) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Reviews of CareVoyant Home Care Ease of use 4.0 Customer Service 4.4 ## Pros and Cons in Reviews TS Tonetta S Assistant Operations ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “Always updating and enhancing the product to make day to day tasks easier and more user friendly.“ September 21, 2023 KB Karina B Claims processing supervisor Medical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “I like the functions and features, but sometimes wish it was a bit more user friendly“ October 10, 2023 ## Showing most helpful reviews Showing 1-25 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use tG tom G. CEO Hospital & Health Care Used the software for: 2+ years ### "CareVoyant review" September 20, 2019 5.0 Pros We have been using CareVoyant for 4 years. We utilize it for Home Health Care Medicare certified visits. We also utilize it for our private duty custodial care services. We like CV in that they have 1 database for both divisions. One entry for the client and one entry for the employee... not dual databases for each. We found if you are looking for the lines of business that I mentioned, it is the best fit! CV's owner, their support and develop teams are invested in making the product the best that it can be. They are easy to talk to and engage in meaningful software discussions. Cons Every software has its issues. CV works hard to focus on the things that matter. Review Source SP Strider P. IT Used the software for: 2+ years ### "Our Nurses Love it!" December 2, 2015 5.0 Pros I've been our Home Health Agency's IT / Super User for almost 4 years now and we absolutely love the Software. The Nurses Use it for Point Of Care, the office staff loves the flexibility of scheduling in it, The administration loves the Dashboards and Reports that are presented to them, and the billing department lives in the software. It really started working best for us when we started using CareVoyant fully instead of just using it to meet electronic filing requirements. When I first came to CareVoyant our users had mixed feeling about it, but the more we started using it the more we loved using it and wanted to do more in it. We now use the software in our Mental Health Clinics for both Doctors and Therapists. As well as in our Long Term Care facility. We are really looking forward to rolling out Intuitive Cons Nothing! their support is top notch, they are always interested in implementing new ideas and enhancement requests Review Source KS Kathleen S. Director of Clinical Services Hospital & Health Care Used the software for: 1-2 years ### "Difficult to learn and use. VERY expensive" February 8, 2018 1.0 I lost good employees because they were so frustrated with the software. We left Carevoyant after using them for 15 months. I would NEVER recommend this system to any home health or private duty agency. Pros One program for all your service lines, DME, outpatient therapy, private duty home care, home health Cons VERY expensive. VERY steep learning curve. Difficult to use. Every time you call for help, you are charged a fee. Review Source DP Derek P. Clinic Support Supervisor Used the software for: 2+ years ### "CareVoyant has been an excellent company for us to partner with for our EMR system. " September 15, 2017 4.0 Pros CareVoyant has a reasonable price tags and they are willing to work with you in order to customize their product to fit your companies needs. This is a rare feature in the software world today. Cons It can be a bit overwhelming for new users to learn because there are so many different functions. Platform needs to become more user friendly, but they know this and they are making a lot of progress in this regard. Review Source CW Cindy W. Business Manager Hospital & Health Care Used the software for: 2+ years ### "Great Software" September 20, 2019 5.0 Top notch support! Pros It's an all in one software for health care agencies. Easy to use. The new Web interface is fantastic! Cons There isn't anything I don't like. Great product. Review Source Response from CareVoyant July 13, 2022 Thank you for the 5 Star Rating and a Great Review MH Melody H. Office Administrator Hospital & Health Care Used the software for: 6-12 months ### "Complicated Software" September 5, 2019 1.0 Pros The schedule verification module is ok. Payroll module is ok. Everything that leads up to doing payroll, is horrible. Cons It is complicated. The support team is no help. The system always goes down or freezes up. It will boot you out. Do not like the scheduling aspects of this system at all. To many kinks. Took forever to even get up and running. It is always something. Not smooth at all. For the money, it does not run well. Review Source SS Sandra S. IT DIrector Health, Wellness and Fitness Used the software for: 2+ years ### "Extensive HH Software" September 20, 2018 4.0 I have watched the application grow over the years and am pleased with the changes made. Staff and owner really listen to their clients and are interested in making the product better. Pros Many features, always looking to improve user experience, up on regulations and security, great support. Cons Somewhat clumsy to move around in but new delivery cloud method will improve that. Review Source JY Joshua Y. Office Staff Hospital & Health Care Used the software for: 1-2 years ### " Our company has been using Carevoyant and it has been very reliable including the offline capabilit" September 21, 2018 5.0 Pros \-Ability to customize the software to fit specific needs -Competent Features w/ continued improvement -Proactive System Enhancement -Wonderful Staff -Effective Technical Support Cons \-Glitches periodically have to be fixed when they roll new features or system/feature upgrades. Review Source SP Strider P. IT Used the software for: ### "You Have to Buy In" November 21, 2014 5.0 Pros: Top of the Line support any support tickets are addressed same day. Great Community of other Users to Network with. Extreme Flexibility and customisation. Point of Care integrates with every part of the business. Cons: Creating Staff buy in is always a challenge, but we went from having no software to having it in the home and that is a difficult process to change. I've been our Home Health Agency's IT / Super User for almost 3 years now and we absolutely love the Software. The Nurses Use it for Point Of Care, the office staff loves the flexibility of scheduling in it, The administration loves the Dashboards and Reports that are presented to them, and the billing department lives in the software. It really started working best for us when we started using CareVoyant fully instead of just using it to meet electronic filing requirements. When I first came to CareVoyant our users had mixed feeling about it, but the more we started using it the more we loved using it and wanted to do more in it. We now use the software in our Mental Health Clinics for both Doctors and Therapists. As well as in our Long Term Care facility. We are really looking forward to rolling out Intuitive in the first quarter of 2015, and we are using it for around 50+ nurses in the field currently using RDP. Investing in training was really key for our success, and I have developed a training that we use for all new employees before they ever get trained by anyone. Review Source SP Strider P. IT Used the software for: ### "You Have to Buy In" November 21, 2014 5.0 Pros: Top of the Line support any support tickets are addressed same day. Great Community of other Users to Network with. Extreme Flexibility and customisation. Point of Care integrates with every part of the business. Cons: Creating Staff buy in is always a challenge, but we went from having no software to having it in the home and that is a difficult process to change. I've been our Home Health Agency's IT / Super User for almost 3 years now and we absolutely love the Software. The Nurses Use it for Point Of Care, the office staff loves the flexibility of scheduling in it, The administration loves the Dashboards and Reports that are presented to them, and the billing department lives in the software. It really started working best for us when we started using CareVoyant fully instead of just using it to meet electronic filing requirements. When I first came to CareVoyant our users had mixed feeling about it, but the more we started using it the more we loved using it and wanted to do more in it. We now use the software in our Mental Health Clinics for both Doctors and Therapists. As well as in our Long Term Care facility. We are really looking forward to rolling out Intuitive in the first quarter of 2015, and we are using it for around 50+ nurses in the field currently using RDP. Investing in training was really key for our success, and I have developed a training that we use for all new employees before they ever get trained by anyone. Review Source XV Xac V. IT Support Hospital & Health Care Used the software for: Less than 6 months ### "Best bang for your money." October 14, 2016 5.0 I am fairly new user with CareVoyant, but my company has been with them for 11+ years. They have a wonderful Support Staff that will answer any questions you might have and the program's flexibility will astound you. Give them a try and you won't regret it! Pros The program is very flexible and has many useful features. Cons The flexibility of the program can/will overwhelm some users. The nice part is that you can only use the features use need. Review Source JM James M. Director of Financial Operations Used the software for: ### "Quality Outcomes & Timely Payments" March 19, 2013 4.0 This product is highly recommended, especially for those providers that deliver services across several spectrums of the health care industry. Pros A point of care software solution that seamlessly integrates the "front of the house" clinical functions with the "back of the house" business operations while enabling providers the ability to increase patient satisfaction and outcomes while also ensuring the timely collection of claims. Cons Developing staff buy in was difficult during implementation of this software. Review Source O(A Olumuyiwa (AY) A. Used the software for: ### "Great Application" October 14, 2016 4.0 The Cv software is good and getting better each day. I will also suggest strongly on the mobile app to include caregiver signature to make a complete cycle as it is bn done with paper time sheet, Thanks Review Source GG Gandhi G. Analyst Used the software for: ### "Outstanding software for Outpatient" November 26, 2014 5.0 I have known this software - formerly "MedSys". This software is beyond comparison. I would recommend to all. Review Source JH Joshua H. CIP Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Worst. Database Management Tool. Ever." December 26, 2025 1.0 I would rather trim every finger and toenail way too far into the quick before going to the beach as the Grill Master. Painful, clumsy, awkward...these are a few words CareVoyant wished people COULD call the product. Pros I didn't pay for it. The company I work for did. I cannot imagine having to compensate a company to use a product this badly designed. Cons I have worked with MANY automated database management tools...this is by far the whonkiest. Would not buy. The data entry process is clunky, tabbing to the next field will sometimes cause the cursor to jump to the menu bar, the program has MULTIPLE glitches requiring obscure user processes to correct, and it's slow. Very. Slow. Review Source DH Debi H. Speech Language Pathologist Hospital & Health Care Used the software for: 6-12 months ### "Great for billing, but did not meet other needs." March 11, 2025 3.0 We gave up this program and switched over to Fusion, as it met our needs better. Pros It was used mainly by our billing department. They found it reliable. Cons It did not work well for scheduling appointments or writing therapy notes. Review Source AM April M. Project Manager Hospital & Health Care Used the software for: 2+ years ### "Home Health review" October 13, 2016 4.0 We are a medium sized Home Health agency and have been using Carevoyant intuitive mobile app for about 2 years and the general back office software for about 10 years. We like that the software if integrated to incorporate clinical, financial/billing, and payroll all in one and now with the Intuitive Mobile our clinicians in the field are able to document remotely and we can easily incorporate their documentation data into our data the office. We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible. CareVoyant frequently updates their software to keep up with advancing technology. They have recently introduced NFC tags for the option of tracking real time location of clinicians that helps with billing accuracy and monitoring. The owners are great to work with. They have the option of the purchasing company self-hosting on their own servers or CareVoyant offers server hosting to relieve the purchasing company from having to maintain their own servers. Tech support is usually very prompt however as the company grows I feel more tech support could be implemented to continue to offer tech support in a timely manner. Occasionally a little more guidance is needed when new versions or changes are released but as the company is continually growing they are incorporating more support staff. Sometimes there are glitches that have to be fixed when they roll out their updates or upgrades. Pros We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible. CareVoyant frequently updates their software to keep up with advancing technology. They have recently introduced NFC tags for the option of tracking real time location of clinicians that helps with billing accuracy and monitoring. The owners are great to work with. They have the option of the purchasing company self-hosting on their own servers or CareVoyant offers server hosting to relieve the purchasing company from having to maintain their own servers. Cons Tech support is usually very prompt however as the company grows I feel more tech support could be implemented to continue to offer tech support in a timely manner. Occasionally a little more guidance is needed when new versions or changes are released but as the company is continually growing they are incorporating more support staff. Sometimes there are glitches that have to be fixed when they roll out their updates or upgrades. Review Source DR Doreen R. Systems Management Specialist Hospital & Health Care Used the software for: 2+ years ### "Benefits of Care Voyant" October 4, 2023 4.0 communication and all around picture of the client and the services we provide. Pros Improvement moving to web base speeds up the log in process and give us more options, being able to see a client and all services and being able to communicate with staff through the app Cons building of assessments and forms is complicated Reason for choosing CareVoyant Home Care word of mouth from other agency in Maine Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) did not have the EVV compliance needed Review Source TS Tonetta S. Assistant Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Recommend" September 21, 2023 5.0 Always get quick responses, kind, friendly support. Always updating and enhancing the product to make day to day tasks easier and more user friendly. Pros Always looking for ways to enhance product. Listens and incorporates as much suggestions as possible for users. Cons Anything on clinical notes that have repetitive information (ex. Vitals) would automatically generate in all parts of the clinical notes. Review Source KB Karina B. Claims processing supervisor Medical Practice Used the software for: 2+ years ### "Claims" October 10, 2023 5.0 Medical billing - I like CV Web the best Pros I like the functions and features, but sometimes wish it was a bit more user friendly Cons I wish it was more user-friendly, Without training it can be difficult to use at times ( CV desktop mainly ) Review Source VR Verified Reviewer Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "User Friendly" September 21, 2023 5.0 Pros Love the new web version. It is user friendly for all. Cons Not knowing all the functions that I am allowed to use Review Source JG Jean G. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Very versatile software" September 20, 2019 4.0 We needed a solution with point of care documentation for private duty caregivers as well as home health disciplines. Their CareVoyant Mobile app is awesome. They also have a great solution for communication called CareVoyant Messaging. For us, a big plus was being able to build our specialty program goals and interventions right into the system. Pros This software has tons of features and is super flexible. If you have a non traditional set of service lines and you need done software that can run all of it, CareVoyant is a great option. My agency has home health, skilled private duty and nonmedical home care. Cons Set up takes time, but it's worth the effort to do it correctly. Review Source BH Bob H. Accountant Medical Practice Used the software for: 2+ years ### "Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient." September 21, 2018 4.0 Pros Flexibility, you can customize the application to the way you do work instead of vice versatile. The company is very responsive to your needs. You get to know the employees personally from the President to the programmers. Cons It can be expensive for small providers if you use a lot of modules. Also, with the customizations, it can take awhile to implement, but they do have an excellent implementation that works with you. Review Source VR Verified Reviewer Corporate Client Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Great Company" September 21, 2018 5.0 We love CareVoyant! The support staff are Amazing 😊 Pros The reports that can be created are great Cons The least would be the multiple login pages Review Source Lindsey H. Assistant Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Carevoyant " September 20, 2019 3.0 Pros Support is helpful, they are willing to listen to our suggestions and implement new things for us. Cons Too many steps to complete a task. Creating charges is a very lengthy process. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.