# Page 3 | eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (384) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 3 - Reviews of eMaint CMMS ## Showing most helpful reviews Showing 51-75 of 384 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KN Kevin N. Maintenance Planner Consumer Goods Used the software for: 2+ years ### "maintenance planner" November 12, 2025 4.0 Once the end users get familiar and comfortable with the software the information that is collected regarding parts being used, equipment failures, workorder field requests and scheduling of work it is a valuable tool for the department especially with documentation and again control inventory. Pros The software is flexible and customizable with the use of reports which allows the user to create their own in order focus on certain areas of inventory, assets or workorders. Overall helping to control inventory. Cons Sometimes when changes or updates are made things change or move and you don't always realize it until days or weeks later. With that said user support is helpful and thing eventually get resolved. Review Source David Z. Technical Manager Pharmaceuticals Used the software for: 1-2 years ### "The best CMMS software" August 14, 2025 5.0 We have been working succesfully with the system, the mobile app and the training (eMaint University and Customer Sucess Portal). Overall the aftersales operationa have impproved efficiency and we have a stronger documented process. Pros It has allowed for a better control, scheduling and traking of the filed service technicians. We are getting very usefull data for preventive maintenance and for quality assurance the electronic records and customer survey feedback is valuable as well. Cons Some people have not embraced the change fully so this has proven to be a bit challenging. But are issolated cases. Alternatives considered [Innosoft Field Service Management](https://www.capterra.com/p/202172/Innosoft-Mobile-Field-Service/) Reason for choosing eMaint CMMS More features and clould based over server based Review Source CS Cade S. Operations trainee Mining & Metals Used the software for: 6-12 months ### "Cade stockstill survey " March 11, 2026 5.0 I have been working with emaint for around 6 months now. I started using emaint on the technician level and am now using as an admin creating a new site based on experiences learned from using it at a lower level Pros The biggest thing that I like about emaint cmms is the customer service. Every time I have had an issue I have been helped to find a solution and if one can’t be found I’m directed to someone that does know. Cons My least favorite thing about emaint has to do with our company and that is the security firewall don’t let emaint talk with our plc and other plant systems Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Cade, Thank you for sharing your feedback. It’s good to hear that your experience with customer service has been positive and that you’ve consistently been able to get the help or guidance you need when issues come up. We also appreciate your note about the limitations caused by your company’s security firewall. Connectivity gaps with plant systems and PLCs can create challenges, and your comment helps clarify where external factors impact system performance. Thank you as well for sharing your perspective as both a technician‑level user and now an admin. It’s helpful to hear how your experience at different levels is shaping the way you’re building out a new site. Your input is valuable as we continue to support your team. US Usama S. Chief Operating Officer Information Technology and Services Used the software for: 2+ years ### "Most of the time it prevents the PMs from failing" March 23, 2026 5.0 Now the guys get a pop-up alert on their phones telling them to perform the tasks and they usually do. The inventory alerts are also helpful, because we were constantly running low on consumable items. Pros I was impressed by how quickly the support team ( \[sensitive content hidden\]) answered my chat requests and did not just provide me with scripted responses. Also, I was pleasantly surprised at how quickly the setup happened and the new system does not lose any PM schedule information as our previous system did. It’s good enough to check what tires are remaining in stock before I head back out to the floor. Cons Sometimes the bar charts will freeze up and prevent scrolling until I exit the whole page and return. This is very annoying. The PO portion of the system is also somewhat clunky. Review Source MT Marcuis T. Maintenance and Reliability Manager Oil & Energy Used the software for: 2+ years ### "X4 User Review " March 10, 2026 3.0 The first couple of years we had some tough times developing the system but I feel it’s in a decent spot now with a lot more to do. Pros The system is easy to navigate and I like the range of reports we can generate from the system to gain insight to all aspects of our maintenance and reliability processes. Cons The amount of work around we have had to create in our system to accomplish our company goals. I also dislike the scheduler in the system. It doesn’t have flexibility to fit my departments needs. Alternatives considered [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) Reason for choosing eMaint CMMS We wanted to partner with a company that allows custom development and ease in how the system operates. Review Source KS Karen S. App Specialist Building Materials Used the software for: 2+ years ### "Customizable and automated." March 11, 2026 5.0 Very good. Customer support has helped me greatly, customer success manager is so patient and helps me greatly. Have done a lot of customization for us. Pros Customizable, system configurations allows for more automation, less end user input. Great customer support, Cons Nothing really, it’s met all my expectations. I really can’t think of anything, really, really great product.. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Karen, Thank you for sharing your feedback. It’s good to hear that the customization options and system configurations have supported greater automation and reduced the amount of input required from end users. It’s also helpful to know that customer support and your customer success manager have been reliable resources for your team. We appreciate your note that the system has met your expectations and that the product has worked well for your needs. Your experience with customization and ongoing support is valuable input as we continue to strengthen the platform. Thank you for taking the time to provide your review. BH Brian H. CMMS Planner Scheduler Entertainment Used the software for: 2+ years ### "A happy X5 customer" September 24, 2025 5.0 We have been using Emaint X5 for about 2 years now. For work orders, everything can be customized so it is simplified for our wide range of users. Creating reports is easy. Adding parts to the inventory section only requires a few steps. Customer support is great. They respond quickly, and always very helpful. We also have a Customer Support Manager who quickly responds to questions if needed. We are about to launch Fluke Mobile which will benefit our Teams greatly. Pros Work orders are easily created. Reporting can be customized to suit our needs. And parts can be added quickly to inventory. Cons Asset search can be a bit cumbersome when you have multiple assets in an area. We have numerous restaurants for example with kitchen equipment. Trying to find these can sometimes require extra time because the search function doesn't search for every word. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS The cost of X5 was much less than Maximo. Review Source MS Moiz S. Vice President Information Technology and Services Used the software for: 1-2 years ### "I use eMaint daily for tracking our work order and asset histories" February 1, 2026 5.0 It replaced our paper work orders and spreadhseets all over the place and served as a single source for me to see what jobs have been done previously to track on maintenance history, accountability. All in all, it has helped me become a more organized person and spend less time wondering when I did something and to spend more time actively doing stuff. Pros Typically I will check it first thing in the morning to determine if anything is past due, what has been completed by my team and what is still pending for parts. The nice thing about putting all of this in eMaint is that I am able to monitor what is going on with my team, rather than having to constantly ask them. Cons Some parts of the program feel sluggish, particularly when I’m attempting to code a new report or change how data is displayed. When Ive had to teach new staff members that arent so tech savvy, I've learned it takes a lot of patience. Also, I do wish some of the workflows were not so prescriptive, as we have many reactive jobs. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) It is really expensive compared to eMaint CMMS so i switched. Review Source JC Julio C. Fleet Systems Administrator Building Materials Used the software for: 2+ years ### "Place to learn" March 11, 2026 4.0 Overall it was a good a experience with a lot of learning opportunities. Potential for bigger rooms but would recommend for new users. Pros Allowed for one on one assistance. Provided also good face time with other users in order gauge their use cases. Cons Small rooms which at times would cause some courses to be too full or feel cramped. Potentially providing some hands on land to help tech l teach or show users how to apply what they've learned. Review Source KP Keyur P. Field service technician Warehousing Used the software for: 1-2 years ### "Great product and easy to use " March 5, 2026 5.0 I have a good experience to working with CMMS system. It’s reliable and easy to understand. Overall good experience Pros Easy to excess and easy to understand work order system. Easy to upload photos and generate the work orders. Cons Some time slow down due to network problems. Due to network issue it’s taking long time to upload pictures Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your experience! We’re glad to hear that eMaint’s work order system is easy to access, simple to understand, and helpful for uploading photos and generating work orders. That ease of use is exactly what we aim for. We appreciate your note about slowdowns when the network is unstable — connectivity can impact upload times, and our team is always here to help troubleshoot or suggest ways to optimize performance. We're happy to hear you find the system reliable and easy to work with overall. Thanks for being part of the eMaint community! AIG Aron Ingi G. Maintenance manager Information Technology and Services Used the software for: 6-12 months ### "Great CMMS solution for the data center industry" October 9, 2025 5.0 Very good, the system was tailored to my companies needs and wants. They are always trying to improve with the release of new features and add ons. Pros How easy it is to distribute work and workload to the team, asset lifecycle and maintenance tracking, asset management and work order tracking. Mobile app is very useful for on-site work order management. Cons The scheduler but there has been improvements to the current version. There were some issues with documents which was quickly resolved. Review Source ZD Zac D. Maintenance Manager Food & Beverages Used the software for: 1-2 years ### "Review 11 March" March 11, 2026 4.0 Pros I like the simplicity of the interface. All the features do not work for our facility, but it is easy to adapt. Cons The scheduler is not use friendly. Not being able to forecast maintenance in agave through the scheduler. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Zac, Thank you for sharing your feedback. It’s good to hear that the simplicity of the interface has been helpful and that the system is adaptable even when not all features are needed for your facility. We also appreciate your comments about the scheduler. Not being able to forecast maintenance the way you need — particularly for agave operations — highlights where scheduling functionality could better support specialized workflows. Input like this helps identify areas for improvement. Thank you again for taking the time to share your experience. Your perspective is useful as we continue refining the platform. LP Luis P. Maintenance Manager Food Production Used the software for: 2+ years ### "Maintenance Manager" July 24, 2025 5.0 So far it is working fine, need to use as its full potential. that was the reason of having an expert on site Pros Friendly CMMS, it had been a great tool for PM's and kitting. Also for control of cost while having control of parts and labor. Cons it works well, sometimes it runs a little bit slow, probably is our server but the strange thing is that it doesn't happen all the time Review Source BR Brinson R. Maintenance Manager Construction Used the software for: Less than 6 months ### "Usefulness of emaint CMMS" March 11, 2026 4.0 Overall, it has been a great experience. It has opened my eyes to a lot of different ways that can can utilize the platform in order to streamline our SOP’s and great a more efficient and reliable operation Pros The best part about it is the way that it allows us to put all of our maintenance tasks in one central location and lets us track history of an asset and confirm things that we have done in the past and create a plan to better maintain assets going forward Cons The usability for a first time user is a little complicated. It is going to take a good bit of time in the system to get truly comfortable using it to its true capabilities Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Brinson, Thank you for sharing your feedback. It’s good to hear that consolidating maintenance tasks and asset history in one location has been useful for planning and improving future maintenance efforts. Having clear records to reference is a core part of the system’s value. We also appreciate your note about the learning curve for new users. It can take time to become fully comfortable with the platform, especially when exploring its full capabilities. Thank you for adding that the experience has been positive overall and that the system is helping you identify ways to streamline SOPs and support more efficient operations. Your input is helpful as we continue improving the platform. EC Evan C. Operations manager Semiconductors Used the software for: Less than 6 months ### "Cmms review" March 9, 2026 5.0 Good overall. Rep is very helpful. Looking forward to having the system in place at our site and moving it to other sites Pros Better than CMS more user friendly. I am still waiting to fully integrate into x5. We are currently using a shell of mp2 Cons X4 was clunky lots of name changes between x4 and x5 makes for harder transition. Difficult to set up new site Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It was outdated and only using xcel spreadsheet Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your feedback! We’re glad to hear you find eMaint more user‑friendly than CMS and that you’re looking forward to fully moving into X5. We appreciate your honesty about the challenges with X4 and the transition between versions. Your input helps us continue improving the setup experience. It’s great to hear your rep has been supportive, and we’re excited to help get X5 running at your site and eventually across others. We’re here every step of the way! dG dustin G. Maintenance Supervisor Food Production Used the software for: 1-2 years ### "X5 User / maintenance Supervisor " March 11, 2026 5.0 It is the best overall system i have used in 10 years. With the addition of AI and revamped mobile version it 5 star quality. Pros Ease of use and excellent customer service. Interface is perfect for real time working. Task management is a breeze with X5. Cons Reporting and dashboard creation can be very tricky initially. Mobile app requires ios or galaxy devises only. Review Source AA Angela A. Maintenance Admin Manager Mining & Metals Used the software for: 2+ years ### "Emaint CMMS overview" March 10, 2026 5.0 My overall experience has been good. Looking forward upgrading to X5… Pros Ability to have everything all in one software. Work orders, inventory, invoicing, etc. It is customizable. Cons I do not like the scheduler in X4. … Review Source DM Darren M. Maintenance and facility manager Medical Devices Used the software for: 1-2 years ### "X5 a game changer" October 9, 2025 5.0 excellent, i am proud to have introduced emaint to my work site and the system has shown how helpful it is to have onsite. its structure and reports are vital. the implementors and account managers are excellent to work with Pros customer support, fast and accurate response, easy to follow steps. the reports and being able to send to none account users is helpful Cons alot of setup fields, but this is something than can be learnt as with any process. the more i interact the more i will learn Alternatives considered [Maximo](https://www.capterra.com/p/170474/Maximo/) Reason for choosing eMaint CMMS past user and relationship with account manager Review Source MP Maria P. Administrative Coordinator Building Materials Used the software for: 2+ years ### "Great customer service" November 10, 2025 5.0 Very easy to use. It helps me keep all my purchases in order. I can enter comments, pick my items that i buy regularly, include my supply name, parts number and id number. Pros Customer Support. When i have questions and email support they are always quick to respond and very helpful resolving my issue or answering any questions i have. Cons I would like that it would update the any new vendor number itself instead of me having to look for the last number i used. Review Source CH Chris H. Facilities and maintenance manager Airlines/Aviation Used the software for: 6-12 months ### "E Maintenance is great" March 10, 2026 5.0 Having not worked with emaint before I was able to easily understand how to navigate and begin adding assets and creating schedules quickly they system is very intuitive Pros Ease navigating system and creating new assets it is easy to create pm’s and maintain tracking of when they are due Cons Mobile version is not as effective and is missing a lot of functionality that the full version has included Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that navigating eMaint and creating assets and PMs has been easy and intuitive, especially as someone new to the system. Knowing you were able to quickly build schedules and begin tracking work is wonderful feedback. Thank you as well for calling out the limitations in the mobile version. We know how important mobile functionality is for technicians in the field, and feedback like yours helps us continue prioritizing enhancements. We’re grateful you took the time to share your thoughts and glad eMaint has helped you get up to speed quickly. Please don’t hesitate to reach out if we can support you further! AS Alex S. Founder, CEO and CTO Information Technology and Services Used the software for: 1-2 years ### "eMaint has worked well and has been stable for a long time now" January 18, 2026 4.0 The software shows the boss the KPI charts so he usually leaves me alone. I was shocked it took less than 3 years to complete the initial setup. It has helped with some of the preventative maintenance so the equipment dies less frequently. Pros We can add pictures to the work orders which is convenient. Dark Mode does not hurt my eyes as much as the old method used to. It is connected to SAP and it has not gone down once today. The Maintenance Plans are also displayed in a calendar format fairly easily. Cons The mobile application is very slow syncing when I am out in the back of the plant and the WiFi is bad. I dislike it when you cannot change the asset on a work order after it has been created because then I have to completely cancel everything and start from scratch because someone hit the wrong pump. It logs me out about five times a day. Review Source JM Justin M. CEO Information Technology and Services Used the software for: 6-12 months ### "Helps me to keep my maintenance team organized" November 22, 2025 5.0 eMaint keeps me up on a lot of assets and doesn't let me get overwhelmed ( things like PMs or open work don't get lost ). It has made scheduling more predictable for me, reduced surprises on the technicians part and visibility into what’s really happening day to day. Pros It allows me to put all my work orders and PM schedules for everything in one location, so I’m not going back and forth with different spreadsheets and emails. I use it daily to review what’s due, assign tasks and look up history on assets quickly whenever a tech has tie up question. It’s simple enough that I can make changes on the fly without interrupting my flow, it just works. Cons There are some elements of the system that I have to fumble for a minute about, I’m specifically thinking about trying to set up more complex PM logic or reports. I should also note that integrating new team members takes longer than I’d prefer, largely because a couple of menus aren’t as intuitive as the rest. And although the touch on mobile works, I do wish it felt a bit more fluid when I’m out on the floor. Review Source EZ Emmanuel Z. Professional Engineer Utilities Used the software for: Less than 6 months ### "Power Plant Power User" March 10, 2026 5.0 It’s been great so far. I’m still new and learning which is the purpose of me attending this conference. Pros I like how it’s structured and helps provide guidance and structure to our plant. It provides a clear path for us to clean up our old processes. Cons The set up is tedious but worth it in the end. The work flows are also fairly tricky to set up but support offers great help. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint is helping bring structure and clarity to your plant’s processes and supporting your efforts to clean up older workflows. That kind of impact means a lot to us. We also appreciate your honest feedback about setup and workflow configuration. They can take time, and we’re glad to hear our support team has been helpful along the way. Thank you again for taking the time to share your thoughts, and we’re glad the conference is helping you continue learning. We're grateful to have you with eMaint! EH Ethan H. Reliability and Systems Engineer Food & Beverages Used the software for: Less than 6 months ### "Good if used correctly" March 11, 2026 4.0 Good overall, some functions were not utilized properly by my predecessors and lead to friction, but we are switching to X5 and should be fixing everything. Pros It is very easy to generate reports and create dashboards. The customization of forms is also a nice feature. Cons The PM creation in X4 could use some work. You can only attach one asset to a PM, so the list of similar PMs on different assets quickly piles up if you have multiples of an asset. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that generating reports, creating dashboards, and customizing forms has been easy and useful for your team. Those tools are designed to give you flexibility, so it’s wonderful to know they’re working well for you. We also appreciate your note about PM creation in X4 and the challenge of attaching only one asset to a PM. That’s valuable feedback, especially for teams managing multiples of the same asset. Thank you for sharing the context about inherited friction and your upcoming move to X5 — we’re glad the transition will help streamline and clean up your processes. We’re grateful you took the time to share your experience! CG Chris G. Maintenance coordinator Machinery Used the software for: 6-12 months ### "XCELERATE 2026" March 9, 2026 5.0 My overall experience with Emaint has been a positive experience. It helps me at work with reporting, PMs schedules, and requests. Pros Reporting is was I like the most. Customers and management really enjoy being able to see the reports which make it’s easy for me to show them Cons At first, Emaint can be a tad difficult to find your way around the system. But once you’re familiar with the system, it’s a piece of cake. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.