# Page 2 | eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (384) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 2 - Reviews of eMaint CMMS ## Showing most helpful reviews Showing 26-50 of 384 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VH Victoria H. Maintenance System Coordinator Building Materials Used the software for: 1-2 years ### "eMaint Features " March 11, 2026 5.0 It’s a good system to work in. I have learned a lot about how the system works and what I can do to make it user friendly for others. Pros There are a lot of great features to work with. It’s easy to understand and teach others how to use this feature. Cons Would like to see what else is offered in X4. There are a lot of features that are hidden. I was able to find a lot by reading through the documentation. Switched from [MaintScape](https://www.capterra.com/p/9451/MaintScape/) X4 was introduced to our location so we made the switch. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Victoria, Thank you for sharing your feedback. It’s good to hear that you’ve found many of the features straightforward to use and easy to teach to others. Clear usability is an important part of the system’s design. We also appreciate your note about X4 features being difficult to find. Your experience highlights the need for better visibility into available functionality so users don’t have to rely heavily on documentation to uncover what’s included. Thank you for sharing that the system has helped you learn more about configuration and how to make it user‑friendly for others. Your perspective is helpful as we continue improving the platform. JK Jacob K. Maintenance manager Automotive Used the software for: Less than 6 months ### "Good input" March 10, 2026 5.0 I think the system has a lot of good information and can relate to my technicians what they need to know to do a proper PM on equipment and track it for MTTRNMTBF Pros Easy to use, these systems are very customizable. A lot of additional features can be added along with inventory part number storage. Cons A little complicated for regular maintenance tech. The system needs to talk to a purchasing system other than its own like sap or QAD. Alternatives considered [Plex Smart Manufacturing Platform](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/) Reason for choosing eMaint CMMS Engineering really liked the support and it is already implemented in some of the other plants Switched from [DirectLine](https://www.capterra.com/p/55114/DirectLine/) Didn’t like the support or the platform on this product Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that you find eMaint easy to use and highly customizable, and that the added features and inventory capabilities have been helpful for your team. Thank you as well for your honest notes about the system being a bit complex for some technicians and the need for broader purchasing system integrations. Insights like these help us better understand where improvements can make the biggest impact. We’re grateful to hear that eMaint provides the information your technicians need for proper PMs and helps track important metrics like MTTR and MTBF. And we appreciate you sharing why your engineering team chose eMaint — especially the value you’ve seen in our support and consistency across plants. EH Ed H. Sr. Controls engineer Automotive Used the software for: 2+ years ### "X4 emaint cmms review " March 11, 2026 4.0 Currently using x4, great CMMS with extreme flexibility when customizing what you need, very good fluke team that stands behind the product the only con is x4 servers can be slow sometimes Pros Extremely flexible when using the API to submit work orders and create dashboards, the workflows can be customized to fit virtually every need to organize and create seamless data transactions Cons The x4 servers can be slow, which creates issues, when multiple users logged into admin account the session is not isolated and you can run into collisions with other users Switched from [SAP Build](https://www.capterra.com/p/10004628/SAP-Build/) Ease of use and more customization, to standardize the software used in all divisions Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you for sharing your feedback. It’s good to hear that the flexibility of the API, dashboards, and workflows has been useful for customizing processes and managing data the way your team needs. We also appreciate your comments on X4 server performance and the challenges with shared admin sessions. These points highlight areas where the experience can be improved, especially for teams with multiple users working simultaneously. Thank you as well for noting the overall value and flexibility you’ve found in X4 and your positive experience with the team supporting you. Your input is helpful as we continue working to strengthen the platform. AM Aaron M. Maintenance Facilities Manager Automotive Used the software for: 1-2 years ### "X5 - More than 20 years history in less than 5. " March 9, 2026 5.0 We have used x5 for over 5 years and have collected more data on the equipment than we had in the previous 20 years. When we have access we are able to review the historical data to help us build critical spare parts, and find common failures that repeatedly occur. It is a great system. Pros Having the ability to track specific data associated with assets building or even areas within our facilities that can include pictorial data. Cons Managements control restrictions along with slow updating of the data. Parts data has not yet completely been restored. Switched from [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/) Not user friendly, could not reduce the data points. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your experience with us! We’re glad to hear that eMaint’s ability to track detailed, asset‑specific and location‑specific data — including pictorial information — has been valuable for your operations. It’s also wonderful to know you’ve been able to gather more equipment insights in five years than in the previous twenty. That kind of progress is exactly what eMaint is designed to support. We appreciate your honesty regarding management control restrictions and the slow updating of certain data, especially around parts information. We understand how important accurate inventory and timely updates are, and we’re committed to helping ensure your data is fully restored and functioning smoothly. Our support team is always ready to assist with any access or syncing issues you’re experiencing. It’s great to hear that having historical data at your fingertips helps you identify common failures and build critical spare‑parts strategies. We love seeing customers use eMaint JD Josue D. Power Plant Maintenance Supervisor Utilities Used the software for: 2+ years ### "Capterra eMaint review" March 11, 2026 5.0 Its a great tool that allows us to keep our operations running smoothly. We are scratching the surface on all its features. Pros All data is centealized in one location. It tracks labor and parts charges that can assist with how much an assrt costs per year. Cons The platform is great but the emaint mobile that tech use can be made or developed a bit better. The screens could use a bit of an upgrade. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you for sharing your feedback. It’s good to hear that having all data centralized and being able to track labor and parts costs has been useful for identifying annual asset expenses. That visibility is an important part of the system’s design. We also appreciate your note regarding the mobile experience. Improving the screens and overall usability is a common request, and feedback like yours helps highlight where the mobile app can be strengthened. Thank you as well for sharing how the system supports your operations. It’s encouraging to hear that it’s helping keep things running smoothly as you continue exploring more of its features. AR Alex R. Manager of Maintenance and Facilities AND Systems Maintenance Engineer Food Production Used the software for: 1-2 years ### "Approachable with Limited Database Understanding" March 11, 2026 4.0 Coming from running companies and wearing many hats, including maintenance technician and manager, knowing how databases like SAP and NetSuite work and are implemented greatly decreased the learning curve for eMaint and increased the rate of making meaningful and productive changes to an existing, mismanaged, system Pros Customer Support, amazing and friendly people that are invested in your success. For one-off requests, they get it done. For requests that will we be repeated they will figure out the needs, the solution, then when asked are incredibly invested in teaching the HOW and WHY so I get more understanding of the database. Cons X4 mobile and the customer support search bar, the support search bar function could be a lot better in finding resources for your version. Results are flooded with release notes that bury the walk throughs resulting in needing to chat with an agent more often and often leading to them finding the resource for us after the chat. Review Source ES Elizabeth S. Maintenance planner and Emaint Admin Food & Beverages Used the software for: 1-2 years ### "•“Great Tool for Maintenance and Asset Management" March 11, 2026 5.0 Overall, my experience with eMaint CMMS has been positive. The platform provides a comprehensive set of tools that help streamline maintenance operations, manage assets, and track work orders efficiently. Its preventive maintenance scheduling and task management features help reduce downtime and ensure that maintenance activities are completed on time. The system also improves visibility by centralizing asset information, maintenance history, and reports in one place, making it easier for teams to access important data and make informed decisions. While there is a learning curve during the initial setup and configuration, the flexibility of the system allows organizations to customize workflows based on their operational needs. In addition, the availability of customer support and training resources helps users adapt to the platform more easily. Overall, eMaint CMMS is a reliable solution for organizations looking to improve maintenance planning, increase operational efficiency, and maintain better control over their assets and maintenance tasks. Pros One of the biggest strengths of eMaint CMMS is its strong security and reliability, which ensures that maintenance data and asset information remain protected and accessible only to authorized users. The platform also provides excellent value for money, offering a wide range of maintenance management tools without requiring expensive custom development. Cons While eMaint CMMS is a powerful platform, there are a few areas that could be improved. The user interface, although functional, can sometimes feel outdated and not as intuitive for new users. Navigating between modules or finding certain features may require additional training, especially for teams that are new to CMMS systems. Another challenge is the initial setup and customization. Because the system is highly configurable, setting up assets, workflows, and reports can take time and may require guidance from support or additional documentation. In terms of performance, some users may occasionally experience slower loading times when working with large datasets or complex reports. Additionally, while customer support is generally helpful, response times can sometimes vary depending on the complexity of the issue. Overall, these limitations do not outweigh the benefits of the platform, but improvements in interface design, faster performance, and simpler configuration would make the system even more user-friendly. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you so much for taking the time to share such detailed feedback — we truly appreciate it. It’s great to hear that eMaint’s strong security, reliability, and overall value have made a positive impact on your maintenance operations. We’re also glad the platform’s tools are helping streamline scheduling, task management, and visibility across your assets and work orders. We appreciate your thoughtful notes on areas for improvement, especially around the interface, setup complexity, and performance with large datasets. Input like this helps us understand where we can make the system even more intuitive and efficient for new and experienced users alike. Thank you again for your balanced perspective. We’re grateful that eMaint has been a reliable, flexible solution for your organization, and we’re here to continue supporting your success! BV Blanca V. Maintenance technician Semiconductors Used the software for: 2+ years ### "Becoming Coherent with eMaint" March 10, 2026 4.0 Overall I think it’s feasible, reliable, effective and makes my team and company function effectively and productivity. Great in having the know where, when, and how your technician are being efficient. Pros I like the most it’s a world of its own and can be created to any department specifications need for that area. Operation has data to show the up and down time on equipment. Engineers have a structure for SOP to be followed in precise order. Cons The creating of dashboards, however learn a new few easy steps to do them in the weeks conference, has put me in a better mindset. The mobile version but I just learn about the mobile app and will bring it back to the IT team to see if our IP can be fully protected to use. I will encourage the use for our technicians in all departments. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing this thoughtful feedback — we truly appreciate it. It’s wonderful to hear how valuable the configurability has been for your teams, from operations tracking equipment uptime to engineers following structured SOPs. Knowing eMaint can serve different departments so effectively means a lot to us. Thank you as well for noting the challenges with dashboards and the mobile experience. We’re glad the recent conference helped simplify dashboards for you, and it’s great to hear you’re exploring the mobile app with your IT team. Your willingness to bring new tools to your technicians is truly appreciated. We’re grateful to hear eMaint has been a reliable and effective part of helping your team stay productive and informed. Thank you again for taking the time to share your experience! JP James P. Facilities Director Government Administration Used the software for: 1-2 years ### "This product is exceptional, complemented by outstanding service and a team of friendly support staff." March 9, 2026 5.0 This program offers exceptional value for the investment, making it one of the best maintenance management systems I have encountered. Additionally, the customer service team is both helpful and friendly, enhancing the overall experience. Pros The product is highly readable and offers excellent value for its price. The customer service is exceptional, and the accompanying videos provide significant assistance. Cons It appears that there are numerous steps involved in connecting various elements. I wish the process for creating PMs in the system were a bit simpler. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your thoughtful review! We’re so glad to hear that you find eMaint easy to read, valuable for the price, and supported by exceptional customer service. It’s also great to know that our training videos have been helpful — we work hard to make sure customers feel confident and supported every step of the way. We appreciate your feedback about the number of steps involved in connecting elements and setting up PMs. Continuous improvement is a priority for us, and insights like yours help guide future enhancements. Our team is always here to walk you through setup or explore ways to streamline your workflows. It’s wonderful to hear that you consider eMaint one of the best maintenance management systems you’ve used and that our customer service team has made a positive impact on your experience. Thank you for choosing eMaint — we’re committed to supporting your success and making your processes as smooth as possible! AC Alejandro C. Maintenance Supervisor Machinery Used the software for: 2+ years ### "eMaint and maintenance management " March 12, 2026 5.0 eMaint made a huge difference when we migrated from another CMMS. It's one of the best on the market, and the minds behind the software are developing new features and technology that will help everyone in maintenance improve their performance and make their work shifts easier. Pros What I like most about eMaint is that it helps me manage the department more easily. It's a very comprehensive software that has practically all the tools a maintenance supervisor or manager needs to control their department, from preventive maintenance planning to inventory control. Cons What I like least about the software is that they sometimes make changes to the user interface or some modules without validating them with the users. Although most updates are good, there are times when they cause problems Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Alejandro, Thank you for sharing your feedback. It’s good to hear that eMaint has supported your department by providing the tools needed for preventive maintenance planning, inventory control, and overall management. Having those functions in one system is intended to simplify day‑to‑day oversight. We also appreciate your comments about interface and module updates. While updates are meant to improve the user experience, it’s helpful to know that some changes can create temporary issues. Feedback like yours highlights the importance of validating updates with users before rollout. Thank you as well for noting the improvement you experienced after migrating from your previous CMMS. Your perspective on the platform’s development and growing feature set is valuable as we continue enhancing the product. PS Phillip S. Reliability Engineer Packaging and Containers Used the software for: 2+ years ### "Emaint for Excellence " March 9, 2026 5.0 Exceptional. I’ve been a users for 6 years and I’m never disappointed. Great support and capabilities. Pros Maintenance Management and Asset cost tracking are the two largest but it I like every aspect of it when it comes to a CMMS. Cons Nothing comes to mind. Everything works as it should and the support is great when issues do arrive. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Capabilities and timeline. Already an eMaint user on other sites Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you so much for taking the time to share your experience! We’re thrilled to hear that eMaint has supported your maintenance management and asset cost‑tracking needs so effectively. It means a lot to us that after six years, you’re still finding value in the platform and never disappointed — that’s exactly the level of consistency we strive for. We’re also grateful for your kind words about our support team. Knowing that everything works as expected and that our team is there when you need them reinforces why we do what we do. We appreciate your continued trust in eMaint across multiple sites and are excited to keep delivering the capabilities and timeline you depend on. If you ever have ideas, questions, or new goals we can help with, we’re always here for you! Thank you again for being such a loyal part of the eMaint community! HD Heather D. Maintenance Coordinator Food & Beverages Used the software for: 2+ years ### "Easy Navigation, Outstanding Support, Preventative Maintenance vs Reactive Maintenance " March 10, 2026 4.0 Our company was rather timid to begin. At least our plant. The tech’s didn’t understand, they didn’t like the change. From management perspective, being able to track pm’s, being able to look at preventative maintenance instead of chasing the fire has been a relief! Focusing on the health of an asset and even the costs, the system has paid for itself. In the background, it even weeded out some technicians that weren’t performing pm’s correctly and stealing company time. Pros The system can easily be navigated, information is easily accessible and amazing support offered. The interface is self explanatory or easy to figure out where you should be and steps are laid out very well. If there’s any questions, the support page is an outstanding source for help, eMaint university has useful information and our cms can be noted as a reason for success. Cons Very little within the system itself. My issue would be from the admin down and lack of communication Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing this detailed feedback — we truly appreciate it. It’s great to hear that eMaint has been easy to navigate and that our support resources and eMaint University have been valuable for your team. We’re also grateful for your honest note about communication challenges on the admin side; understanding those dynamics helps us better support customers through change. We’re thrilled to hear how eMaint has helped shift your plant from reactive work to true preventive maintenance, giving clearer visibility into asset health, costs, and overall performance. Thank you again for taking the time to share your experience. We’re grateful to be part of your maintenance journey. LS Landon S. Senior manager healthcare technology management Biotechnology Used the software for: 1-2 years ### "EMaint is a Success! " March 11, 2026 5.0 It was very positive in our org and is being expanded into different service lines. The flexibility and data available in the system is great. When I get a request for a data collection we don’t yet track, it’s easy for to update the system and begin tracking the data Pros Flexible use, workflows that can be customized to increase communication, the virtual service/customer help team is amazing! Cons None known at this time. Our customer service manager often solves our issues and we see them on the next updates Alternatives considered [eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) Reason for choosing eMaint CMMS Pricing + usage for eMaint fit our needs Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you so much for sharing your experience — we genuinely appreciate it. It’s great to hear how much value you’re getting from eMaint’s flexibility, especially the customizable workflows that help strengthen communication across your teams. We're also glad to hear your virtual service and customer help teams have been so supportive. Thank you as well for noting that issues get resolved quickly and often show up in future updates — feedback like that means a lot to us. We’re grateful that eMaint has been such a positive addition to your organization and that you’re able to easily expand it into new service lines. It’s wonderful to know the system’s flexibility and data capabilities help you track exactly what you need, right when you need it. Thanks again for taking the time to share your thoughts! PA PHILIP A. Senior Engineer Facilities Services Used the software for: 2+ years ### "A flexible and customizable CMMS" November 17, 2025 4.0 We have been thoroughly impressed with the customer service provided. The team has been outstanding in supporting any requests and issues we have, addressing them promptly and efficiently. The high level of technical support offered at little to no cost, such as assistance with setting up APIs with other programs, has been invaluable to us. Pros We love the flexibility that the X4 system offers. It's fantastic that as long as one knows the back end of the system, all configurations and administrative tasks can be performed without needing to contact Emaint or a third party directly. Cons It would be great if the reporting functions output was more flexible, allowing for more customized reports. Additionally, having conditional logic built within the form templates would significantly enhance our workflow. Another feature that would be highly beneficial is the ability to drag and drop attachments directly into the system. Lastly, we feel that MX Mobile could use an upgrade to match the efficiency of the other components. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Maximo was expensive and it was not flexible Review Source GN Goran N. Group Maintenance and Reliability Manager Chemicals Used the software for: 2+ years ### "Flint Group eMaint Review" November 12, 2025 5.0 Very easy to use, user-friendly, high capabilities, secured, all mistakes and deletions I can restore back, great User control and access rights defined and control. Best feature and the most powerful is that every view is a Report that you can easily adopt, change or share between sites and countries. Pros I implemented eMaint at 35 sites globally until now and it shows as very user friendly and easy to implement CMMS. For us as a multinational and multilingual company it is crucian to have software that automatically translate and utilize different countries and cultures but implementing same data bases as shared and same mandatory workflows so all sites are doing same process in Maintenance and use standardized Task Procedures as best practices. Cons Some sites that were using SAP PM had Asset Tree in use for a Asset search engine and eMaint tree is not having the same functionality so it is not very useful for those kinds of users. Review Source NS Nikki S. Maintenance Systems Manager Warehousing Used the software for: 1-2 years ### "Global company gives Elaine a big thumbs up " March 11, 2026 5.0 Fantastic. The teams are always willing to help and come up with solutions for the problems that sometimes we didn’t ever know we were going to face. Pros The ability to customize what data I wish to collect and searching and analyzing that data is clear and straightforward. Cons Parts entity for a multi site global network is tricky to standardize and set up. The current framework seems to be geared towards single vendor or at least a limited amount of vendors Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Global standardization. Due to being our preferred provider Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Nikki, Thank you for sharing your feedback. It’s good to hear that the ability to customize data collection and analyze information clearly has been useful in your role. Flexibility in reporting and data visibility is an important part of the platform’s design. We also appreciate your comments regarding the complexity of standardizing the parts entity across a large global network. Multi‑site setups can introduce challenges, and your note about the framework being better suited for more limited vendor structures is helpful input. It’s also good to hear that the support teams have been responsive and able to assist with both expected and unexpected issues. Your perspective is valuable as we continue refining the product for global organizations. KS Kayla S. A.D. Engineering Pharmaceuticals Used the software for: Less than 6 months ### "Overall eMaint Review from a Pharma Company" March 11, 2026 5.0 As someone who has implemented a CMMS before this process was easy. The CSM and implementation specialists work with you at every step of the way. While some times I felt they did not have the expertise I needed for a highly regulated company, once we met and went through iterations of what we were trying to achieve we got to the correct solutions. The training is great and the hands on experience you get there is priceless. Pros The eMaint CMMS is highly configurable, priced reasonably or even better than other competitors for what you get, and is easy to use for forecasted work orders and continuous improvement on your maintenence program. Cons During our implementation we have struggled with the workflows for approvals. In my industry there are a lot of regulations and quality oversight is mandatory. Only having status of open, complete, and closed made it difficult for my team to get on board with the approval process workflow. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS Regulated product provides what we need with customization and configuration without the huge bill. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Ease of forecasting and tracking work order management. Standardization of tasks and calibration procedures Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Kayla, Thank you for sharing your feedback. It’s good to hear that the configurability, pricing, and ease of use for forecasting and program improvement have been beneficial for your team. Those elements are designed to support organizations with varying operational needs. We also appreciate your comments on approval workflows during implementation. Regulatory environments do add complexity, and your note about needing more nuanced status options highlights an area where the workflow tools could better support compliance‑driven processes. Thank you as well for sharing your experience working through solutions with the CSM and implementation specialists. It’s helpful to know that the training and iterative approach ultimately met the needs of your regulated environment. Your perspective is valuable as we continue enhancing the platform. DL Dave L. Sr Business Systems Analyst Real Estate Used the software for: 2+ years ### "EMaint Review" March 11, 2026 5.0 We have been able to implement standard processes driven by the application that guarentee quality data and compliance to standards Pros Flexibility to design based on specific business requirements while the base functionality is not compromised. Cons User interface is a little boxy. and the pdf rendering is not as presentable as could be. Other than that we love functionality Alternatives considered [Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS Flexibility and the support as well as the dedication to evolution. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Dave, Thank you for sharing your feedback. It’s good to hear that the system’s flexibility has allowed you to meet specific business requirements without sacrificing core functionality. That balance is a key aim of the platform. We also appreciate your comments regarding the user interface and PDF rendering. Notes like these help highlight where visual improvements and output formatting could better support teams that rely on polished documentation. Thank you as well for sharing how eMaint has helped you implement standard processes and maintain data quality and compliance. Your perspective on flexibility, support, and continued development is helpful as we work to improve the system further. RW Robert W. Maintenance Planner Scheduler Automotive Used the software for: 2+ years ### "Emaint X4 wins over other CMMS platforms!" March 10, 2026 5.0 The overall experience with Emaint X4 product has been enjoyable. There was a learning curve when transitioning from another CMMS platform, however, the platform is friendly to the average user. Pros I have worked through multiple CMMS platforms and I really enjoy being able to use one platform for tracking equipment, pms, inventory, and daily tasks. The platform offers everything that the maintenance departments needs at a price point that makes sense to accounting. Cons Working with the X4 platform has not had many cons at this point. One thing that I would like to change is the way images show on printed documents. The file formatting has not converted well to printed documents. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for taking the time to share your experience with eMaint X4. We truly appreciate hearing that the platform has been a reliable, all‑in‑one solution for equipment tracking, PMs, inventory, and daily tasks, and that it’s offered strong value for your maintenance team and accounting alike. Thank you as well for noting the issue with how images appear on printed documents. Feedback like yours helps us target areas where we can keep improving the experience. We’re glad the transition from your previous CMMS went smoothly and that X4 has been friendly and approachable for everyday users. We’re grateful to have you as part of the eMaint community! JRV Jose Ruben V. Corporate maintenance reliability Manager Food Production Used the software for: 1-2 years ### "Great use, updates are painful" March 9, 2026 4.0 Working towards getting all the plants in X5, and what started as an Inventory management tool has evolved into PM management, Asset management and Procurement tool. A lot of features are available, sometimes it’s hard to grasp them all. Pros The ability to being able to customize it allows it to be valuable. Customer support has been really helpful to provide solutions and suggestions. Cons I have used a lot of customer support. And I see a difference in the ability to provide answers and sometimes the solutions don’t seem to match. (The best one I think is \[sensitive content hidden\]). Updates tend to be hard to follow up, and with the one on feb 9th, not even customer support and product specialist have been able to solve my cycle count issue. Review Source VT Viktor T. Team Lead, Maintenance Coordinators Computer Networking Used the software for: 2+ years ### "X5 eMaint Review" March 9, 2026 5.0 Overall our companies experience has been great, we have used eMaint for probably 5 years now, and it's made running the business easy. Pros My favorite part is how easy it is to use and learn the platform. Customer support is always there to help answer any question or provide a solution. Cons There aren't many things I dislike, one recent incident was where I needed to mass assign a document to WO's only to learn that that functionality didn't exist. Review Source JS Jennifer S. Mechanical engineer Semiconductors Used the software for: 2+ years ### "Emaint review " March 9, 2026 4.0 Our team Uses it for a lot of our work documentation beyond just pms and general requests. It’s been great for history records and having information needed for audits Pros The flexibility to make it fit to your teams needs with specific/own fields and forms and not just defaults. Also able to modify view Cons A lot of back and forth into different “tables or references and entities” to build out a single form. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you so much for your thoughtful review! We’re thrilled to hear that eMaint’s flexibility has been such a strong fit for your team — especially the ability to customize fields, forms, and views. Giving teams the power to adapt the system to their exact workflows is one of our core goals, so it’s great to know that capability is supporting your success. We also appreciate your feedback about the back‑and‑forth required when working across tables, references, and entities during form creation. We understand that building out deeply customized configurations can sometimes feel complex, and insights like yours help guide continued improvements. Our team is always happy to help streamline setups or share best practices for making the process more efficient. MM Miles M. Manager of fixed equipment for the division Mining & Metals Used the software for: 2+ years ### "Wins with E-maint" March 11, 2026 5.0 It’s been a great dollar around experience. We have seen that we have gotten in front of many problems since we have the ability to go back and look at the things that keep happening over and over. Pros The ability to document all the maintenance we do in particular assets, not having to go back through pieces of paper or different files to pull that maintenance and know what we did Cons Having to run Internet or broadband throughout the plant, so the guys could do their inspections with their tablets in the field Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Miles, Thank you for sharing your feedback. It’s good to hear that consolidating maintenance records for each asset has been useful and has removed the need to search through paper files or scattered documents. Having that information organized in one place is a key benefit of the system. We also appreciate your note about extending internet or broadband coverage to support field inspections on tablets. Connectivity requirements can be a challenge in large plant environments, and your comment highlights that dependency clearly. Thank you as well for sharing the positive impact you’ve seen in identifying recurring issues and getting ahead of problems. Your experience provides helpful insight into how the platform supports long‑term maintenance visibility. NS Nisarg S. Maintenance Planner Automotive Used the software for: 2+ years ### "CMMS = Emaint" March 10, 2026 5.0 Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus Pros PM generation and tracking of work flow are the most useful cases for my place and also the document storage features. Cons There nothing I can think about it at the moment about emait Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear that PM generation, workflow tracking, and document storage have been especially useful for your team. Knowing eMaint helps you gather data, generate reports, and identify where attention is needed means a lot to us. We also appreciate you mentioning that you don’t have any current concerns — feedback like this helps affirm what’s working well for our users. Thank you again for taking the time to leave your review. We’re grateful to support your daily maintenance operations! BR Bishwajit R. Director Aviation & Aerospace Used the software for: 2+ years ### "Complying PM with EMaint " March 11, 2026 5.0 Great . We have been using more than 10 years now . Dashboard helps a lot . PM can be tracked easily Pros Easy interface , reports and tracking. PM Administration and Asset QR codes so we can connect drawing and Manuals Cons A little bit not so user friendly interface , no iOS app . Should be more you tube video covering how to topics Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that the interface, reporting, PM administration, and asset QR codes have been so valuable for your team, especially after more than 10 years of use. Knowing the dashboards and PM tracking continue to support your operations means a lot to us. We also appreciate your notes on the interface, the need for an iOS app, and the desire for more YouTube “how‑to” content. Insights like these help guide where we can strengthen both usability and learning resources. Thank you again for taking the time to share your experience. We’re grateful to have supported your maintenance processes for so many years! Talk to a Capterra advisor for free and get results within 15 minutes.