# eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is eMaint CMMS the right Maintenance Management solution for you? Explore 393 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews

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eMaint CMMS

4.4 (393)

[View alternatives](https://www.capterra.com/p/100468/eMaint-CMMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Reviews of eMaint CMMS

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

ES

Elizabeth S

Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The system also improves visibility by centralizing asset information, maintenance history, and reports in one place, making it easier for teams to access important data and make informed decisions. While there is a learning curve during the initial setup and configuration, the flexibility of the system allows organizations to customize workflows based on their operational needs.“

March 11, 2026

SF

Sam F

Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The first line moves when I scroll down and it drives me insane because I lose my place in the table and forget what column I was viewing.“

January 24, 2026

ES

Elizabeth S

Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The platform provides a comprehensive set of tools that help streamline maintenance operations, manage assets, and track work orders efficiently.“

March 11, 2026

MO

Michael O

Asset ManagerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Assets don't import per excel sheet, causing the structure to be skewed in Asset Trees If customer support chat cannot help solve, it can take quite a while to get feedback.“

October 9, 2025

NS

Nisarg S

Maintenance PlannerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus“

March 10, 2026

DL

Dave L

Sr Business Systems AnalystReal Estate, 10,001+ employeesUsed the software for: More than 2 years.

“User interface is a little boxy. and the pdf rendering is not as presentable as could be.“

March 11, 2026

EH

Ed H

Sr. Controls engineerAutomotive, 10,001+ employeesUsed the software for: More than 2 years.

“Currently using x4, great CMMS with extreme flexibility when customizing what you need, very good fluke team that stands behind the product the only con is x4 servers can be slow sometimes“

March 11, 2026

BS

Brad S

Maintenance PlannerSemiconductors, 501 - 1,000 employeesUsed the software for: 1-2 years.

“We receive an email usually within a day, telling us they're working on it, but their poor excuses for closure come after several days of waiting.“

May 11, 2026

## Showing most helpful reviews

Showing 1-25 of 393 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Francisco M.  
CMMS Coordinator  
Construction  
Used the software for: 2+ years

### "Trench Shoring "

January 26, 2024

5.0

Pros

Ease of Access. Very user friendly. Easy Management

Reason for choosing eMaint CMMS

User Friendly, Customer support was very accessible and meet our needs.

Review Source

JK

Jacob K.  
Maintenance manager  
Automotive  
Used the software for: Less than 6 months

### "Good input"

March 10, 2026

5.0

I think the system has a lot of good information and can relate to my technicians what they need to know to do a proper PM on equipment and track it for MTTRNMTBF

Pros

Easy to use, these systems are very customizable. A lot of additional features can be added along with inventory part number storage.

Cons

A little complicated for regular maintenance tech. The system needs to talk to a purchasing system other than its own like sap or QAD.

Alternatives considered

[Plex Smart Manufacturing Platform](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/)

Reason for choosing eMaint CMMS

Engineering really liked the support and it is already implemented in some of the other plants

Switched from

[DirectLine](https://www.capterra.com/p/55114/DirectLine/)

Didn’t like the support or the platform on this product

Review Source

Response from eMaint CMMS - A Fluke Company

March 11, 2026

Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that you find eMaint easy to use and highly customizable, and that the added features and inventory capabilities have been helpful for your team. Thank you as well for your honest notes about the system being a bit complex for some technicians and the need for broader purchasing system integrations. Insights like these help us better understand where improvements can make the biggest impact. We’re grateful to hear that eMaint provides the information your technicians need for proper PMs and helps track important metrics like MTTR and MTBF. And we appreciate you sharing why your engineering team chose eMaint — especially the value you’ve seen in our support and consistency across plants.

DC

Dylan C.  
engineer  
Dairy  
Used the software for: 1-2 years

### "Its great if implemented properly"

April 16, 2026

3.0

My experience overall has not been very great because I was not able to take the time to fully immerse myself into it.

Pros

I really liked the ability to provide as much information as possible in the work orders and customization.

Cons

It is very busy and takes time to get used to the capability's of emaint, it is a very powerful software.

Review Source

VH

Victoria H.  
Maintenance System Coordinator  
Building Materials  
Used the software for: 1-2 years

### "eMaint Features "

March 11, 2026

5.0

It’s a good system to work in. I have learned a lot about how the system works and what I can do to make it user friendly for others.

Pros

There are a lot of great features to work with. It’s easy to understand and teach others how to use this feature.

Cons

Would like to see what else is offered in X4. There are a lot of features that are hidden. I was able to find a lot by reading through the documentation.

Switched from

[MaintScape](https://www.capterra.com/p/9451/MaintScape/)

X4 was introduced to our location so we made the switch.

Review Source

Response from eMaint CMMS - A Fluke Company

March 16, 2026

Hi Victoria, Thank you for sharing your feedback. It’s good to hear that you’ve found many of the features straightforward to use and easy to teach to others. Clear usability is an important part of the system’s design. We also appreciate your note about X4 features being difficult to find. Your experience highlights the need for better visibility into available functionality so users don’t have to rely heavily on documentation to uncover what’s included. Thank you for sharing that the system has helped you learn more about configuration and how to make it user‑friendly for others. Your perspective is helpful as we continue improving the platform.

EH

Ed H.  
Sr. Controls engineer  
Automotive  
Used the software for: 2+ years

### "X4 emaint cmms review "

March 11, 2026

4.0

Currently using x4, great CMMS with extreme flexibility when customizing what you need, very good fluke team that stands behind the product the only con is x4 servers can be slow sometimes

Pros

Extremely flexible when using the API to submit work orders and create dashboards, the workflows can be customized to fit virtually every need to organize and create seamless data transactions

Cons

The x4 servers can be slow, which creates issues, when multiple users logged into admin account the session is not isolated and you can run into collisions with other users

Switched from

[SAP Build](https://www.capterra.com/p/10004628/SAP-Build/)

Ease of use and more customization, to standardize the software used in all divisions

Review Source

Response from eMaint CMMS - A Fluke Company

March 12, 2026

Thank you for sharing your feedback. It’s good to hear that the flexibility of the API, dashboards, and workflows has been useful for customizing processes and managing data the way your team needs. We also appreciate your comments on X4 server performance and the challenges with shared admin sessions. These points highlight areas where the experience can be improved, especially for teams with multiple users working simultaneously. Thank you as well for noting the overall value and flexibility you’ve found in X4 and your positive experience with the team supporting you. Your input is helpful as we continue working to strengthen the platform.

PS

Phillip S.  
Reliability Engineer  
Packaging and Containers  
Used the software for: 2+ years

### "Emaint for Excellence "

March 9, 2026

5.0

Exceptional. I’ve been a users for 6 years and I’m never disappointed. Great support and capabilities.

Pros

Maintenance Management and Asset cost tracking are the two largest but it I like every aspect of it when it comes to a CMMS.

Cons

Nothing comes to mind. Everything works as it should and the support is great when issues do arrive.

Switched from

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Capabilities and timeline. Already an eMaint user on other sites

Review Source

Response from eMaint CMMS - A Fluke Company

March 10, 2026

Thank you so much for taking the time to share your experience! We’re thrilled to hear that eMaint has supported your maintenance management and asset cost‑tracking needs so effectively. It means a lot to us that after six years, you’re still finding value in the platform and never disappointed — that’s exactly the level of consistency we strive for. We’re also grateful for your kind words about our support team. Knowing that everything works as expected and that our team is there when you need them reinforces why we do what we do. We appreciate your continued trust in eMaint across multiple sites and are excited to keep delivering the capabilities and timeline you depend on. If you ever have ideas, questions, or new goals we can help with, we’re always here for you! Thank you again for being such a loyal part of the eMaint community!

NS

Nikki S.  
Maintenance Systems Manager  
Warehousing  
Used the software for: 1-2 years

### "Global company gives Elaine a big thumbs up "

March 11, 2026

5.0

Fantastic. The teams are always willing to help and come up with solutions for the problems that sometimes we didn’t ever know we were going to face.

Pros

The ability to customize what data I wish to collect and searching and analyzing that data is clear and straightforward.

Cons

Parts entity for a multi site global network is tricky to standardize and set up. The current framework seems to be geared towards single vendor or at least a limited amount of vendors

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Global standardization. Due to being our preferred provider

Review Source

Response from eMaint CMMS - A Fluke Company

March 12, 2026

Hi Nikki, Thank you for sharing your feedback. It’s good to hear that the ability to customize data collection and analyze information clearly has been useful in your role. Flexibility in reporting and data visibility is an important part of the platform’s design. We also appreciate your comments regarding the complexity of standardizing the parts entity across a large global network. Multi‑site setups can introduce challenges, and your note about the framework being better suited for more limited vendor structures is helpful input. It’s also good to hear that the support teams have been responsive and able to assist with both expected and unexpected issues. Your perspective is valuable as we continue refining the product for global organizations.

KS

Kayla S.  
A.D. Engineering  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Overall eMaint Review from a Pharma Company"

March 11, 2026

5.0

As someone who has implemented a CMMS before this process was easy. The CSM and implementation specialists work with you at every step of the way. While some times I felt they did not have the expertise I needed for a highly regulated company, once we met and went through iterations of what we were trying to achieve we got to the correct solutions. The training is great and the hands on experience you get there is priceless.

Pros

The eMaint CMMS is highly configurable, priced reasonably or even better than other competitors for what you get, and is easy to use for forecasted work orders and continuous improvement on your maintenence program.

Cons

During our implementation we have struggled with the workflows for approvals. In my industry there are a lot of regulations and quality oversight is mandatory. Only having status of open, complete, and closed made it difficult for my team to get on board with the approval process workflow.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

Reason for choosing eMaint CMMS

Regulated product provides what we need with customization and configuration without the huge bill.

Switched from

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

Ease of forecasting and tracking work order management. Standardization of tasks and calibration procedures

Review Source

Response from eMaint CMMS - A Fluke Company

March 12, 2026

Hi Kayla, Thank you for sharing your feedback. It’s good to hear that the configurability, pricing, and ease of use for forecasting and program improvement have been beneficial for your team. Those elements are designed to support organizations with varying operational needs. We also appreciate your comments on approval workflows during implementation. Regulatory environments do add complexity, and your note about needing more nuanced status options highlights an area where the workflow tools could better support compliance‑driven processes. Thank you as well for sharing your experience working through solutions with the CSM and implementation specialists. It’s helpful to know that the training and iterative approach ultimately met the needs of your regulated environment. Your perspective is valuable as we continue enhancing the platform.

DL

Dave L.  
Sr Business Systems Analyst  
Real Estate  
Used the software for: 2+ years

### "EMaint Review"

March 11, 2026

5.0

We have been able to implement standard processes driven by the application that guarentee quality data and compliance to standards

Pros

Flexibility to design based on specific business requirements while the base functionality is not compromised.

Cons

User interface is a little boxy. and the pdf rendering is not as presentable as could be. Other than that we love functionality

Alternatives considered

[Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

Reason for choosing eMaint CMMS

Flexibility and the support as well as the dedication to evolution.

Review Source

Response from eMaint CMMS - A Fluke Company

March 16, 2026

Hi Dave, Thank you for sharing your feedback. It’s good to hear that the system’s flexibility has allowed you to meet specific business requirements without sacrificing core functionality. That balance is a key aim of the platform. We also appreciate your comments regarding the user interface and PDF rendering. Notes like these help highlight where visual improvements and output formatting could better support teams that rely on polished documentation. Thank you as well for sharing how eMaint has helped you implement standard processes and maintain data quality and compliance. Your perspective on flexibility, support, and continued development is helpful as we work to improve the system further.

QD

Quinn D.  
Maintenance coordinator  
Renewables & Environment  
Used the software for: 1-2 years

### "Emaint support made it easy to convert"

March 11, 2026

5.0

Pros

Flexibility and customer support are top tier with emaint. this is the most customizable cmms that we demoed on the market

Cons

Initial setup was rough but as to be expected for any type of rollout with a new cmms. Emaint support made it easy.

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Reason for choosing eMaint CMMS

The customization of this product was far ahead of the competition

Review Source

Response from eMaint CMMS - A Fluke Company

March 16, 2026

Hi Quinn, Thank you for sharing your feedback. It’s good to hear that the flexibility and level of customization in eMaint stood out compared to other CMMS options you evaluated. We’re also glad to know that customer support has been a strong point for your team throughout the process. We appreciate your note about the challenges during initial setup. Implementing a new CMMS can be demanding, and it’s helpful to hear that the support team was able to make the transition smoother. Thank you again for taking the time to share your experience. Your input is useful as we continue refining the platform and supporting new rollouts.

MO

Michael O.  
Asset Manager  
Facilities Services  
Used the software for: 1-2 years

### "Review of eMaint"

October 9, 2025

4.0

eMaint is a very good tool, with lots of opportunities. It can be quite daunting with all the new features that appear, but am glad that eMaint is proactively updating the system. Would appreciate more examples of coding custom expressions and giving examples. For example, some easy things that are done in excel, are a bit tricky to make happen in eMaint. An example would be a scoring table based on an answer in a reference table.

Pros

eMaint is very malleable and helps us make the program look how we want. We also find the mobile tool very helpful in delivering a sustainable approach - which supports efficiency.

Cons

\-Single Workorder multiple asset setup needs alot of improvement. -Assets don't import per excel sheet, causing the structure to be skewed in Asset Trees -If customer support chat cannot help solve, it can take quite a while to get feedback. I would appreciate an easier path to the more advanced implementation specialists

Alternatives considered

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing eMaint CMMS

eMaint seemed more malleable and allowed us to create the system how we want it.

Switched from

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Streamline systems and having most things in one place

Review Source

MS

Moiz S.  
Vice President  
Information Technology and Services  
Used the software for: 1-2 years

### "I use eMaint daily for tracking our work order and asset histories"

February 1, 2026

5.0

It replaced our paper work orders and spreadhseets all over the place and served as a single source for me to see what jobs have been done previously to track on maintenance history, accountability. All in all, it has helped me become a more organized person and spend less time wondering when I did something and to spend more time actively doing stuff.

Pros

Typically I will check it first thing in the morning to determine if anything is past due, what has been completed by my team and what is still pending for parts. The nice thing about putting all of this in eMaint is that I am able to monitor what is going on with my team, rather than having to constantly ask them.

Cons

Some parts of the program feel sluggish, particularly when I’m attempting to code a new report or change how data is displayed. When Ive had to teach new staff members that arent so tech savvy, I've learned it takes a lot of patience. Also, I do wish some of the workflows were not so prescriptive, as we have many reactive jobs.

Switched from

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

It is really expensive compared to eMaint CMMS so i switched.

Review Source

AR

Alex R.  
Manager of Maintenance and Facilities AND Systems Maintenance Engineer  
Food Production  
Used the software for: 1-2 years

### "Approachable with Limited Database Understanding"

March 11, 2026

4.0

Coming from running companies and wearing many hats, including maintenance technician and manager, knowing how databases like SAP and NetSuite work and are implemented greatly decreased the learning curve for eMaint and increased the rate of making meaningful and productive changes to an existing, mismanaged, system

Pros

Customer Support, amazing and friendly people that are invested in your success. For one-off requests, they get it done. For requests that will we be repeated they will figure out the needs, the solution, then when asked are incredibly invested in teaching the HOW and WHY so I get more understanding of the database.

Cons

X4 mobile and the customer support search bar, the support search bar function could be a lot better in finding resources for your version. Results are flooded with release notes that bury the walk throughs resulting in needing to chat with an agent more often and often leading to them finding the resource for us after the chat.

Review Source

BE

Braeden E.  
Sr. Maintenance Technician Planner Scheduler  
Wireless  
Used the software for: 1-2 years

### "eMaint CMMS: A Data Tracking Powerhouse"

March 11, 2026

5.0

Overall eMaint CMMS has been a fantastic product that supports my company's needs. It goes above and beyond my company's requirements for tracking data trails and parts management as well as supporting the team in task and project management.

Pros

EMaint CMMS has excellent customizability in all fields plus the ability to add in features via workflows that are not currently native helps support the unique nuances to a specific industry. Additionally, it allows for custom prioritization of tasks for technicians through priority fields or custom fields.

Cons

The lack of some basic features on startup, such as cost analysis dashboards and connected sub-assets. While these features are easily configurable, they are fairly common in most industries and it would be beneficial to have some options for pre-built models that can be modified after the fact.

Review Source

Response from eMaint CMMS - A Fluke Company

March 12, 2026

Hi Braeden, Thank you for sharing your feedback. It’s good to hear that the level of customization in eMaint — including configurable fields, workflows, and prioritization options — has supported the specific needs of your operation. That flexibility is intended to help teams adapt the system to their industry requirements. We also appreciate your comments about missing pre‑built features such as cost analysis dashboards and connected sub‑assets. Your input highlights areas where having more out‑of‑the‑box models could reduce setup time for new users. Thank you for noting that the system has been effective for data tracking, parts management, and task coordination. Your perspective is helpful as we continue improving the platform.

EL

Evan L.  
Reliability Engineer  
Airlines/Aviation  
Used the software for: 1-2 years

### "Evan’s Review"

March 10, 2026

5.0

With it being my 3rd CMMS I have used, emaint is the most user friendly and configurable option and easiest to train on.

Pros

The configurability to be able to show the same information in multitude of ways. People learn differently, so allowing users the freedom to see information through various export options is vital. Also, it is extremely easy to manage PM work orders including assignments, tasks, and all personnel records to ensure the system is true. The support team at emaint is fantastic. If there are ever any issues/delays, it is very easy to get ahold of proper contact.

Cons

Overall, it has been good. There is a learning curve to a software system especially switching from X4 to X5. A lot of the programmable options like custom expression require some background in coding or logic

Review Source

Response from eMaint CMMS - A Fluke Company

March 11, 2026

Thank you so much for sharing your experience — we truly appreciate your thoughtful feedback. It’s great to hear how valuable the configurability has been for your team, especially with different learning styles and reporting needs. We’re also glad to know that managing PM work orders and personnel records has been smooth, and we appreciate your kind words about our support team. Thank you as well for calling out the learning curve when moving from X4 to X5 and the complexity of custom expressions. Insights like these help us understand where users may need clearer guidance. We’re grateful that, after working with multiple CMMS platforms, you’ve found eMaint to be the most user‑friendly and trainable option. Thanks again for taking the time to share your experience!

MS

Matt S.  
Fleet and facilities analyst  
Building Materials  
Used the software for: 2+ years

### "Sick gnarly CMMS "

March 9, 2026

5.0

Very pleased. I have learned a lot. eMaint has provided me opportunities to progress within my company due to the manipulations I have learned within this platform.

Pros

Our team is gnar gnar pow pow. We ask and they deliver. They have always worked well with us to build our unique solutions to appease our company restrictions.

Cons

Logging in to several instances for the various business cases we utilize is annoying. We have 5 instances that we utilize and it is a nightmare managing the user experience.

Review Source

Response from eMaint CMMS - A Fluke Company

March 10, 2026

Thank you for the fun and thoughtful review — we absolutely love the energy! It’s great to hear that your team feels supported and that we’ve been able to help build solutions that fit your unique requirements. Collaboration like that is exactly what we strive for. We really appreciate you sharing the challenges around logging into multiple instances. Managing five separate environments can definitely create friction, and feedback like this helps us better understand where we can improve the user experience. Our team would be happy to explore options with you to help simplify access or streamline workflows wherever possible. It’s especially meaningful to hear that eMaint has played a role in your professional growth. Knowing that the skills you’ve developed in the platform have helped you advance within your company is truly rewarding for us. Thanks again for the great review and for being such a dedicated part of the eMaint community. We’re here anytime you need us!

GN

Goran N.  
Group Maintenance and Reliability Manager  
Chemicals  
Used the software for: 2+ years

### "Flint Group eMaint Review"

November 12, 2025

5.0

Very easy to use, user-friendly, high capabilities, secured, all mistakes and deletions I can restore back, great User control and access rights defined and control. Best feature and the most powerful is that every view is a Report that you can easily adopt, change or share between sites and countries.

Pros

I implemented eMaint at 35 sites globally until now and it shows as very user friendly and easy to implement CMMS. For us as a multinational and multilingual company it is crucian to have software that automatically translate and utilize different countries and cultures but implementing same data bases as shared and same mandatory workflows so all sites are doing same process in Maintenance and use standardized Task Procedures as best practices.

Cons

Some sites that were using SAP PM had Asset Tree in use for a Asset search engine and eMaint tree is not having the same functionality so it is not very useful for those kinds of users.

Review Source

VT

Viktor T.  
Team Lead, Maintenance Coordinators  
Computer Networking  
Used the software for: 2+ years

### "X5 eMaint Review"

March 9, 2026

5.0

Overall our companies experience has been great, we have used eMaint for probably 5 years now, and it's made running the business easy.

Pros

My favorite part is how easy it is to use and learn the platform. Customer support is always there to help answer any question or provide a solution.

Cons

There aren't many things I dislike, one recent incident was where I needed to mass assign a document to WO's only to learn that that functionality didn't exist.

Review Source

NS

Nisarg S.  
Maintenance Planner  
Automotive  
Used the software for: 2+ years

### "CMMS = Emaint"

March 10, 2026

5.0

Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus

Pros

PM generation and tracking of work flow are the most useful cases for my place and also the document storage features.

Cons

There nothing I can think about it at the moment about emait

Review Source

Response from eMaint CMMS - A Fluke Company

March 11, 2026

Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear that PM generation, workflow tracking, and document storage have been especially useful for your team. Knowing eMaint helps you gather data, generate reports, and identify where attention is needed means a lot to us. We also appreciate you mentioning that you don’t have any current concerns — feedback like this helps affirm what’s working well for our users. Thank you again for taking the time to leave your review. We’re grateful to support your daily maintenance operations!

KN

Kevin N.  
Maintenance Planner  
Consumer Goods  
Used the software for: 2+ years

### "maintenance planner"

November 12, 2025

4.0

Once the end users get familiar and comfortable with the software the information that is collected regarding parts being used, equipment failures, workorder field requests and scheduling of work it is a valuable tool for the department especially with documentation and again control inventory.

Pros

The software is flexible and customizable with the use of reports which allows the user to create their own in order focus on certain areas of inventory, assets or workorders. Overall helping to control inventory.

Cons

Sometimes when changes or updates are made things change or move and you don't always realize it until days or weeks later. With that said user support is helpful and thing eventually get resolved.

Review Source

KS

Karen S.  
App Specialist  
Building Materials  
Used the software for: 2+ years

### "Customizable and automated."

March 11, 2026

5.0

Very good. Customer support has helped me greatly, customer success manager is so patient and helps me greatly. Have done a lot of customization for us.

Pros

Customizable, system configurations allows for more automation, less end user input. Great customer support,

Cons

Nothing really, it’s met all my expectations. I really can’t think of anything, really, really great product..

Review Source

Response from eMaint CMMS - A Fluke Company

March 12, 2026

Hi Karen, Thank you for sharing your feedback. It’s good to hear that the customization options and system configurations have supported greater automation and reduced the amount of input required from end users. It’s also helpful to know that customer support and your customer success manager have been reliable resources for your team. We appreciate your note that the system has met your expectations and that the product has worked well for your needs. Your experience with customization and ongoing support is valuable input as we continue to strengthen the platform. Thank you for taking the time to provide your review.

ZD

Zac D.  
Maintenance Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Review 11 March"

March 11, 2026

4.0

Pros

I like the simplicity of the interface. All the features do not work for our facility, but it is easy to adapt.

Cons

The scheduler is not use friendly. Not being able to forecast maintenance in agave through the scheduler.

Review Source

Response from eMaint CMMS - A Fluke Company

March 16, 2026

Hi Zac, Thank you for sharing your feedback. It’s good to hear that the simplicity of the interface has been helpful and that the system is adaptable even when not all features are needed for your facility. We also appreciate your comments about the scheduler. Not being able to forecast maintenance the way you need — particularly for agave operations — highlights where scheduling functionality could better support specialized workflows. Input like this helps identify areas for improvement. Thank you again for taking the time to share your experience. Your perspective is useful as we continue refining the platform.

BR

Brinson R.  
Maintenance Manager  
Construction  
Used the software for: Less than 6 months

### "Usefulness of emaint CMMS"

March 11, 2026

4.0

Overall, it has been a great experience. It has opened my eyes to a lot of different ways that can can utilize the platform in order to streamline our SOP’s and great a more efficient and reliable operation

Pros

The best part about it is the way that it allows us to put all of our maintenance tasks in one central location and lets us track history of an asset and confirm things that we have done in the past and create a plan to better maintain assets going forward

Cons

The usability for a first time user is a little complicated. It is going to take a good bit of time in the system to get truly comfortable using it to its true capabilities

Review Source

Response from eMaint CMMS - A Fluke Company

March 12, 2026

Hi Brinson, Thank you for sharing your feedback. It’s good to hear that consolidating maintenance tasks and asset history in one location has been useful for planning and improving future maintenance efforts. Having clear records to reference is a core part of the system’s value. We also appreciate your note about the learning curve for new users. It can take time to become fully comfortable with the platform, especially when exploring its full capabilities. Thank you for adding that the experience has been positive overall and that the system is helping you identify ways to streamline SOPs and support more efficient operations. Your input is helpful as we continue improving the platform.

dG

dustin G.  
Maintenance Supervisor  
Food Production  
Used the software for: 1-2 years

### "X5 User / maintenance Supervisor "

March 11, 2026

5.0

It is the best overall system i have used in 10 years. With the addition of AI and revamped mobile version it 5 star quality.

Pros

Ease of use and excellent customer service. Interface is perfect for real time working. Task management is a breeze with X5.

Cons

Reporting and dashboard creation can be very tricky initially. Mobile app requires ios or galaxy devises only.

Review Source

LP

Luis P.  
Maintenance Manager  
Food Production  
Used the software for: 2+ years

### "Maintenance Manager"

July 24, 2025

5.0

So far it is working fine, need to use as its full potential. that was the reason of having an expert on site

Pros

Friendly CMMS, it had been a great tool for PM's and kitting. Also for control of cost while having control of parts and labor.

Cons

it works well, sometimes it runs a little bit slow, probably is our server but the strange thing is that it doesn't happen all the time

Review Source

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