# eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (385) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of eMaint CMMS Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews ES Elizabeth S Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “The system also improves visibility by centralizing asset information, maintenance history, and reports in one place, making it easier for teams to access important data and make informed decisions. While there is a learning curve during the initial setup and configuration, the flexibility of the system allows organizations to customize workflows based on their operational needs.“ March 11, 2026 SF Sam F Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The first line moves when I scroll down and it drives me insane because I lose my place in the table and forget what column I was viewing.“ January 24, 2026 ES Elizabeth S Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “The platform provides a comprehensive set of tools that help streamline maintenance operations, manage assets, and track work orders efficiently.“ March 11, 2026 MO Michael O Asset ManagerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “Assets don't import per excel sheet, causing the structure to be skewed in Asset Trees If customer support chat cannot help solve, it can take quite a while to get feedback.“ October 9, 2025 NS Nisarg S Maintenance PlannerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus“ March 10, 2026 DL Dave L Sr Business Systems AnalystReal Estate, 10,001+ employeesUsed the software for: More than 2 years. “User interface is a little boxy. and the pdf rendering is not as presentable as could be.“ March 11, 2026 EH Ed H Sr. Controls engineerAutomotive, 10,001+ employeesUsed the software for: More than 2 years. “Currently using x4, great CMMS with extreme flexibility when customizing what you need, very good fluke team that stands behind the product the only con is x4 servers can be slow sometimes“ March 11, 2026 ZD Zac D Maintenance ManagerFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “Not being able to forecast maintenance in agave through the scheduler.“ March 11, 2026 ## Showing most helpful reviews Showing 1-25 of 385 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Francisco M. CMMS Coordinator Construction Used the software for: 2+ years ### "Trench Shoring " January 26, 2024 5.0 Pros Ease of Access. Very user friendly. Easy Management Reason for choosing eMaint CMMS User Friendly, Customer support was very accessible and meet our needs. Review Source QD Quinn D. Maintenance coordinator Renewables & Environment Used the software for: 1-2 years ### "Emaint support made it easy to convert" March 11, 2026 5.0 Pros Flexibility and customer support are top tier with emaint. this is the most customizable cmms that we demoed on the market Cons Initial setup was rough but as to be expected for any type of rollout with a new cmms. Emaint support made it easy. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) Reason for choosing eMaint CMMS The customization of this product was far ahead of the competition Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Quinn, Thank you for sharing your feedback. It’s good to hear that the flexibility and level of customization in eMaint stood out compared to other CMMS options you evaluated. We’re also glad to know that customer support has been a strong point for your team throughout the process. We appreciate your note about the challenges during initial setup. Implementing a new CMMS can be demanding, and it’s helpful to hear that the support team was able to make the transition smoother. Thank you again for taking the time to share your experience. Your input is useful as we continue refining the platform and supporting new rollouts. MD Mathew D. Facilities Dispatcher Hospital & Health Care Used the software for: 2+ years ### "eMaint review SC 2025" November 10, 2025 3.0 Our post-go-live experience has been the most helpful. Implementation into the new X5 system went so rough that the team assisting us with issues after going live have had far more work on their hands than they should've had. Pros Work order and PM filing, task library, partitioning of sites, quick import process, reliable support post-go-live. Cons Implementation. Lots of data points were missed or imported properly, and some training was suboptimal. Review Source MK Matthew K. Maintenance planner Oil & Energy Used the software for: 1-2 years ### "Emaint reviwq" March 10, 2026 5.0 Good. Had a lot of struggles at first due to lack of leadership at the planet knowing how to use the software Pros The ability to grab and drop work orders on the scheduler to easily change the work flow for the day to adjust the schedule. Cons Not being able to change certain functions that control kpi to make it easier for people who don’t look at it daily to understand what they are looking at Switched from [Famepilot](https://www.capterra.com/p/191699/Famepilot/) Company decided to switch platforms for better asset trackin Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for taking the time to share your feedback — we truly appreciate it. It’s great to hear that the drag‑and‑drop scheduling has made it easier for you to adjust work orders and manage daily workflow changes. We're glad that feature is helping your team stay flexible. We also appreciate your note about KPI visibility and the need for certain functions to be clearer for users who may not review them daily. Insights like yours help us understand where we can improve usability and make metrics more intuitive. Thank you as well for your honesty about the early struggles due to limited leadership guidance. We’re glad things have improved, and we're here to support you every step of the way. MO Malcolm O. Principal Consultant E-Learning Used the software for: 1-2 years ### "Principal Consultant & Trainer" March 11, 2026 5.0 I worked for a startup recycling company that implemented eMaint prior to starting up the first production facility. Pros Easy of implementing and flexibility to customize the tool for your needs. Very excited about the new enhancements coming out - the future is here. Cons No real criticism here, it’s a great product for the investment. The training support is adequate and easy to engage. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Previous company, new company was a startup that implemented eMaint Review Source SB Scott B. Maintenance supervisor Food & Beverages Used the software for: 2+ years ### "Maintenance supervisor " March 9, 2026 5.0 Lots to learn and thankful for tech support when I am in a hurry. I like the online university when I have time to learn. Pros Has all the information that I need in one place to keep my equipment PM and ready to run at all times Cons Price to upgrade to x5 is steep when we already have x4. Would love to upgrade by current financials in bourbon industry are not favorable. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing eMaint CMMS My boss did the approval not me so not my choice Review Source CW Carolyn W. CMMS Data Manager Consumer Goods Used the software for: 1-2 years ### "CMMS usage" March 9, 2026 4.0 Overall, it is a nice CMMS and they update it frequently. When they same something will be in the short term -really does not seem short term Pros Allows tracking and trending data across the company. Provides valuable insights into divisions within the company Cons Dashboards and reports need to be much easier to create and much more interactive. You need to be able to create both without necessarily knowing SQL to get the best info Alternatives considered [SAP Enterprise Asset Management](https://www.capterra.com/p/10010817/SAP-Enterprise-Asset-Management/) Reason for choosing eMaint CMMS ease of use and implementation as well as $$$$ Review Source CE Cody E. Maint Industrial Automation Used the software for: 6-12 months ### "Starting out" March 10, 2026 5.0 Multiple CMMS programs and bringing x5 into our mills from start to finish with mobile add on as well Pros Ability to see everything you need in front of you. The mobile side and user friendly designs help on the tech level. Cons Some of the hard stops about form design, Workflows can get hard trying to navigate around these problems Switched from [DentalCareLinks](https://www.capterra.com/p/150556/DentalCareLinks/) Improve from current state to gain insight on machines Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that having everything visible in one place, along with the mobile tools and user‑friendly design, has made a positive impact for your techs. We're also glad to be part of your journey bringing X5 into your mills from the ground up. Thank you as well for noting the challenges around form design limits and navigating workflows. Insights like these help us understand where improvements can make a meaningful difference. We’re grateful you chose eMaint to help drive better machine insights and support your move to a stronger maintenance process. Thanks again for taking the time to share your experience! SH Sam H. Maintenance Planner Paper & Forest Products Used the software for: 6-12 months ### "Emaint Review" March 10, 2026 5.0 I can't say enough good thi gs about it. X5 is better than i expected. So customizable, easy to filter, very user friendly and easy to understand. Pros It is very customizable and easy to set up and use both on desktop and mobile, it has everything you need to support purchasing, inventory and purchasing. Cons Creating custom reports with expressions can be very difficult unless you are familiar with SQL language Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[The Asset Guardian (TAG)](https://www.capterra.com/p/148747/The-Asset-Guardian-TAG/)[Dynaway EAM](https://www.capterra.com/p/201097/Dynaway-EAM/) Reason for choosing eMaint CMMS Emaint successfully met all of our pre determined must haves and almost all of our wants when the other cmms companies did not Switched from [Fiix](https://www.capterra.com/p/74916/Fiix/) No development support, not able to provide proper system support and changes Review Source BE Braeden E. Sr. Maintenance Technician Planner Scheduler Wireless Used the software for: 1-2 years ### "eMaint CMMS: A Data Tracking Powerhouse" March 11, 2026 5.0 Overall eMaint CMMS has been a fantastic product that supports my company's needs. It goes above and beyond my company's requirements for tracking data trails and parts management as well as supporting the team in task and project management. Pros EMaint CMMS has excellent customizability in all fields plus the ability to add in features via workflows that are not currently native helps support the unique nuances to a specific industry. Additionally, it allows for custom prioritization of tasks for technicians through priority fields or custom fields. Cons The lack of some basic features on startup, such as cost analysis dashboards and connected sub-assets. While these features are easily configurable, they are fairly common in most industries and it would be beneficial to have some options for pre-built models that can be modified after the fact. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Braeden, Thank you for sharing your feedback. It’s good to hear that the level of customization in eMaint — including configurable fields, workflows, and prioritization options — has supported the specific needs of your operation. That flexibility is intended to help teams adapt the system to their industry requirements. We also appreciate your comments about missing pre‑built features such as cost analysis dashboards and connected sub‑assets. Your input highlights areas where having more out‑of‑the‑box models could reduce setup time for new users. Thank you for noting that the system has been effective for data tracking, parts management, and task coordination. Your perspective is helpful as we continue improving the platform. BB Bjarni B. Operations Leader Information Technology and Services Used the software for: 6-12 months ### "eMaint - Endless possibility" October 9, 2025 4.0 I have had a very positive experience with eMaint, it can be difficult to comprehense the entire system but eMaint has a fantastic team that is more than villing to help. Pros Very good trackability of everything done. Endless possibility in the system, report system is fantastic. Cons Things can be a bit hands on in the system but that is mostly from not knowing how to operate the system to its full potential. Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Not doing everything we wanted, we needed to fit into their box, eMaint can fit around us. Review Source EL Evan L. Reliability Engineer Airlines/Aviation Used the software for: 1-2 years ### "Evan’s Review" March 10, 2026 5.0 With it being my 3rd CMMS I have used, emaint is the most user friendly and configurable option and easiest to train on. Pros The configurability to be able to show the same information in multitude of ways. People learn differently, so allowing users the freedom to see information through various export options is vital. Also, it is extremely easy to manage PM work orders including assignments, tasks, and all personnel records to ensure the system is true. The support team at emaint is fantastic. If there are ever any issues/delays, it is very easy to get ahold of proper contact. Cons Overall, it has been good. There is a learning curve to a software system especially switching from X4 to X5. A lot of the programmable options like custom expression require some background in coding or logic Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate your thoughtful feedback. It’s great to hear how valuable the configurability has been for your team, especially with different learning styles and reporting needs. We’re also glad to know that managing PM work orders and personnel records has been smooth, and we appreciate your kind words about our support team. Thank you as well for calling out the learning curve when moving from X4 to X5 and the complexity of custom expressions. Insights like these help us understand where users may need clearer guidance. We’re grateful that, after working with multiple CMMS platforms, you’ve found eMaint to be the most user‑friendly and trainable option. Thanks again for taking the time to share your experience! MS Matt S. Fleet and facilities analyst Building Materials Used the software for: 2+ years ### "Sick gnarly CMMS " March 9, 2026 5.0 Very pleased. I have learned a lot. eMaint has provided me opportunities to progress within my company due to the manipulations I have learned within this platform. Pros Our team is gnar gnar pow pow. We ask and they deliver. They have always worked well with us to build our unique solutions to appease our company restrictions. Cons Logging in to several instances for the various business cases we utilize is annoying. We have 5 instances that we utilize and it is a nightmare managing the user experience. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for the fun and thoughtful review — we absolutely love the energy! It’s great to hear that your team feels supported and that we’ve been able to help build solutions that fit your unique requirements. Collaboration like that is exactly what we strive for. We really appreciate you sharing the challenges around logging into multiple instances. Managing five separate environments can definitely create friction, and feedback like this helps us better understand where we can improve the user experience. Our team would be happy to explore options with you to help simplify access or streamline workflows wherever possible. It’s especially meaningful to hear that eMaint has played a role in your professional growth. Knowing that the skills you’ve developed in the platform have helped you advance within your company is truly rewarding for us. Thanks again for the great review and for being such a dedicated part of the eMaint community. We’re here anytime you need us! RW Robert W. Maintenance Planner Scheduler Automotive Used the software for: 2+ years ### "Emaint X4 wins over other CMMS platforms!" March 10, 2026 5.0 The overall experience with Emaint X4 product has been enjoyable. There was a learning curve when transitioning from another CMMS platform, however, the platform is friendly to the average user. Pros I have worked through multiple CMMS platforms and I really enjoy being able to use one platform for tracking equipment, pms, inventory, and daily tasks. The platform offers everything that the maintenance departments needs at a price point that makes sense to accounting. Cons Working with the X4 platform has not had many cons at this point. One thing that I would like to change is the way images show on printed documents. The file formatting has not converted well to printed documents. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for taking the time to share your experience with eMaint X4. We truly appreciate hearing that the platform has been a reliable, all‑in‑one solution for equipment tracking, PMs, inventory, and daily tasks, and that it’s offered strong value for your maintenance team and accounting alike. Thank you as well for noting the issue with how images appear on printed documents. Feedback like yours helps us target areas where we can keep improving the experience. We’re glad the transition from your previous CMMS went smoothly and that X4 has been friendly and approachable for everyday users. We’re grateful to have you as part of the eMaint community! bW branden W. Maintenance manager Retail Used the software for: 1-2 years ### "X5 is worth it 100%" March 10, 2026 5.0 It has been a wonderful experience all together after implementation into x5. X4 was very limited to organization and capabilities compared to what we were showed in X5. And expectations are very well worth the wait. Pros I love the application for emaint mobile. The ease of the application has helped as a technician. I cant wait for the further advancement with AI to take place. Cons The transition from x4 to x5 was very difficult. But our implementation rep and our customer succession planner Carlos has been the reason why will never leave emaint. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear how much the eMaint mobile app has helped you as a technician, and we’re excited that you’re looking forward to future AI enhancements as well. We’re also grateful for your honest feedback about the difficulty of transitioning from X4 to X5. Change can be challenging, and we’re thrilled to hear that your implementation rep and Carlos made such a positive impact throughout the process. We’ll be sure to pass along your kind words. It’s wonderful to know that X5 has delivered the organization and capabilities your team was hoping for. Thank you again for taking the time to share your journey — we’re grateful to have you with eMaint! MM Miles M. Manager of fixed equipment for the division Mining & Metals Used the software for: 2+ years ### "Wins with E-maint" March 11, 2026 5.0 It’s been a great dollar around experience. We have seen that we have gotten in front of many problems since we have the ability to go back and look at the things that keep happening over and over. Pros The ability to document all the maintenance we do in particular assets, not having to go back through pieces of paper or different files to pull that maintenance and know what we did Cons Having to run Internet or broadband throughout the plant, so the guys could do their inspections with their tablets in the field Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Miles, Thank you for sharing your feedback. It’s good to hear that consolidating maintenance records for each asset has been useful and has removed the need to search through paper files or scattered documents. Having that information organized in one place is a key benefit of the system. We also appreciate your note about extending internet or broadband coverage to support field inspections on tablets. Connectivity requirements can be a challenge in large plant environments, and your comment highlights that dependency clearly. Thank you as well for sharing the positive impact you’ve seen in identifying recurring issues and getting ahead of problems. Your experience provides helpful insight into how the platform supports long‑term maintenance visibility. JG Jeannie G. Maintenance Adminy Aviation & Aerospace Used the software for: 2+ years ### "Overall, a great product the workflow process" March 11, 2026 4.0 Overall, I think it is great for the company and with better knowledge and usage. It will continue to get better. Pros Helps track and organize work order workflow and inventory. Notifications and reporting is extremely helpful. Cons Sometimes difficult to get issues resolved. No technical service calls available on Fridays is sometimes a challenge. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Jeannie, Thank you for sharing your feedback. It’s good to hear that eMaint helps support your work order workflow, inventory tracking, notifications, and reporting. These are key functions, and it’s helpful to know they’re contributing to your processes. We also appreciate your comments regarding issue resolution and the availability of technical support. Thank you for adding that the system continues to benefit your organization as knowledge and usage increase. Your input provides useful insight as we work to strengthen the platform and support experience. MS Mateusz S. Maintenance Planner Chemicals Used the software for: 1-2 years ### "A system worth recommending" November 13, 2025 4.0 The system allows you to run your maintenance department in many aspects. I use it for work planning, spare parts management, generating reports, providing technical and photographic documentation. Our users have the ability to report the need for work. Pros Ability to personalize lists, assign work orders, generate and automatically send raoports to email inbox. Cons The thing I like least is the technical support. Unfortunately, reported problems or requests for help go unanswered sometimes for weeks at a time. Differences appear with the access of users with the same permissions. Review Source LT Lisa T. Field Service Engineer Automotive Used the software for: 2+ years ### "Emaint Review" March 11, 2026 5.0 I love the systems. It is extremely easy to use. Fluke Mobile has been a lifesaver with the ease of use for the maintenance team. Pros User interface, having the same tasks for multiple plants, having all plants on one platform. It is easy for the plants to look up another plants spare parts, which means they don’t have to get a hold of me to see if someone else has a part Cons I personally have a hard time making reports, nothing on the CMMS though. I am hoping in the future I can tell the AI to create a report for me. Review Source BH Brian H. CMMS Planner Scheduler Entertainment Used the software for: 2+ years ### "A happy X5 customer" September 24, 2025 5.0 We have been using Emaint X5 for about 2 years now. For work orders, everything can be customized so it is simplified for our wide range of users. Creating reports is easy. Adding parts to the inventory section only requires a few steps. Customer support is great. They respond quickly, and always very helpful. We also have a Customer Support Manager who quickly responds to questions if needed. We are about to launch Fluke Mobile which will benefit our Teams greatly. Pros Work orders are easily created. Reporting can be customized to suit our needs. And parts can be added quickly to inventory. Cons Asset search can be a bit cumbersome when you have multiple assets in an area. We have numerous restaurants for example with kitchen equipment. Trying to find these can sometimes require extra time because the search function doesn't search for every word. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS The cost of X5 was much less than Maximo. Review Source CF Christopher F. Maintenance Planner Scheduler Renewables & Environment Used the software for: 1-2 years ### "Great asset for asset and inventory management and maintenance." March 11, 2026 5.0 It is a great program. And I'm looking forward to where the current innovations take it. With its customizable setup and interface it works perfectly for my needs. Pros The system i highly customizable for any needs and allows for easy asset management. They also provide great customer support with a quick response time. Cons My only issues would be with the reports and workflows, but this is more that my skills are lacking, and any isses i have had have been fixed with customer service help. Review Source AIG Aron Ingi G. Maintenance manager Information Technology and Services Used the software for: 6-12 months ### "Great CMMS solution for the data center industry" October 9, 2025 5.0 Very good, the system was tailored to my companies needs and wants. They are always trying to improve with the release of new features and add ons. Pros How easy it is to distribute work and workload to the team, asset lifecycle and maintenance tracking, asset management and work order tracking. Mobile app is very useful for on-site work order management. Cons The scheduler but there has been improvements to the current version. There were some issues with documents which was quickly resolved. Review Source LP Luis P. Maintenance Manager Food Production Used the software for: 2+ years ### "Maintenance Manager" July 24, 2025 5.0 So far it is working fine, need to use as its full potential. that was the reason of having an expert on site Pros Friendly CMMS, it had been a great tool for PM's and kitting. Also for control of cost while having control of parts and labor. Cons it works well, sometimes it runs a little bit slow, probably is our server but the strange thing is that it doesn't happen all the time Review Source DK David K. Sr. Manager global Asset health Machinery Used the software for: 2+ years ### "Global Asset Health Manager" March 9, 2026 5.0 Excellent, I started with X3 over a decade ago. I am excited to see the Condition Monitoring suite get updated. Pros Its scaleable for both large and small sites, pretty easy to configure and right size. Report and workflow automation allow for non full time users to get benefits that larger sites usually only enjoy Cons Terminology used to describe fields, How many fields can be misunderstood because they have similar names or dont fit regular speach Review Source MP Maria P. Administrative Coordinator Building Materials Used the software for: 2+ years ### "Great customer service" November 10, 2025 5.0 Very easy to use. It helps me keep all my purchases in order. I can enter comments, pick my items that i buy regularly, include my supply name, parts number and id number. Pros Customer Support. When i have questions and email support they are always quick to respond and very helpful resolving my issue or answering any questions i have. Cons I would like that it would update the any new vendor number itself instead of me having to look for the last number i used. 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