# eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (384) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of eMaint CMMS Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews ES Elizabeth S Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “The system also improves visibility by centralizing asset information, maintenance history, and reports in one place, making it easier for teams to access important data and make informed decisions. While there is a learning curve during the initial setup and configuration, the flexibility of the system allows organizations to customize workflows based on their operational needs.“ March 11, 2026 MO Michael O Asset ManagerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “Assets don't import per excel sheet, causing the structure to be skewed in Asset Trees If customer support chat cannot help solve, it can take quite a while to get feedback.“ October 9, 2025 ES Elizabeth S Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “The platform provides a comprehensive set of tools that help streamline maintenance operations, manage assets, and track work orders efficiently.“ March 11, 2026 SF Sam F Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The first line moves when I scroll down and it drives me insane because I lose my place in the table and forget what column I was viewing.“ January 24, 2026 NS Nisarg S Maintenance PlannerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus“ March 10, 2026 DL Dave L Sr Business Systems AnalystReal Estate, 10,001+ employeesUsed the software for: More than 2 years. “User interface is a little boxy. and the pdf rendering is not as presentable as could be.“ March 11, 2026 LW Lamar W Maintenance CI SpecialistChemicals, 201 - 500 employeesUsed the software for: More than 2 years. “Strong customization options for dashboards, reports, and workflows allow tailoring to specific industry needs.“ September 30, 2025 ZD Zac D Maintenance ManagerFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “Not being able to forecast maintenance in agave through the scheduler.“ March 11, 2026 ## Showing most helpful reviews Showing 1-25 of 384 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Francisco M. CMMS Coordinator Construction Used the software for: 2+ years ### "Trench Shoring " January 26, 2024 5.0 Pros Ease of Access. Very user friendly. Easy Management Reason for choosing eMaint CMMS User Friendly, Customer support was very accessible and meet our needs. Review Source QD Quinn D. Maintenance coordinator Renewables & Environment Used the software for: 1-2 years ### "Emaint support made it easy to convert" March 11, 2026 5.0 Pros Flexibility and customer support are top tier with emaint. this is the most customizable cmms that we demoed on the market Cons Initial setup was rough but as to be expected for any type of rollout with a new cmms. Emaint support made it easy. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) Reason for choosing eMaint CMMS The customization of this product was far ahead of the competition Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Quinn, Thank you for sharing your feedback. It’s good to hear that the flexibility and level of customization in eMaint stood out compared to other CMMS options you evaluated. We’re also glad to know that customer support has been a strong point for your team throughout the process. We appreciate your note about the challenges during initial setup. Implementing a new CMMS can be demanding, and it’s helpful to hear that the support team was able to make the transition smoother. Thank you again for taking the time to share your experience. Your input is useful as we continue refining the platform and supporting new rollouts. MD Mathew D. Facilities Dispatcher Hospital & Health Care Used the software for: 2+ years ### "eMaint review SC 2025" November 10, 2025 3.0 Our post-go-live experience has been the most helpful. Implementation into the new X5 system went so rough that the team assisting us with issues after going live have had far more work on their hands than they should've had. Pros Work order and PM filing, task library, partitioning of sites, quick import process, reliable support post-go-live. Cons Implementation. Lots of data points were missed or imported properly, and some training was suboptimal. Review Source MK Matthew K. Maintenance planner Oil & Energy Used the software for: 1-2 years ### "Emaint reviwq" March 10, 2026 5.0 Good. Had a lot of struggles at first due to lack of leadership at the planet knowing how to use the software Pros The ability to grab and drop work orders on the scheduler to easily change the work flow for the day to adjust the schedule. Cons Not being able to change certain functions that control kpi to make it easier for people who don’t look at it daily to understand what they are looking at Switched from [Famepilot](https://www.capterra.com/p/191699/Famepilot/) Company decided to switch platforms for better asset trackin Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for taking the time to share your feedback — we truly appreciate it. It’s great to hear that the drag‑and‑drop scheduling has made it easier for you to adjust work orders and manage daily workflow changes. We're glad that feature is helping your team stay flexible. We also appreciate your note about KPI visibility and the need for certain functions to be clearer for users who may not review them daily. Insights like yours help us understand where we can improve usability and make metrics more intuitive. Thank you as well for your honesty about the early struggles due to limited leadership guidance. We’re glad things have improved, and we're here to support you every step of the way. MO Malcolm O. Principal Consultant E-Learning Used the software for: 1-2 years ### "Principal Consultant & Trainer" March 11, 2026 5.0 I worked for a startup recycling company that implemented eMaint prior to starting up the first production facility. Pros Easy of implementing and flexibility to customize the tool for your needs. Very excited about the new enhancements coming out - the future is here. Cons No real criticism here, it’s a great product for the investment. The training support is adequate and easy to engage. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Previous company, new company was a startup that implemented eMaint Review Source SB Scott B. Maintenance supervisor Food & Beverages Used the software for: 2+ years ### "Maintenance supervisor " March 9, 2026 5.0 Lots to learn and thankful for tech support when I am in a hurry. I like the online university when I have time to learn. Pros Has all the information that I need in one place to keep my equipment PM and ready to run at all times Cons Price to upgrade to x5 is steep when we already have x4. Would love to upgrade by current financials in bourbon industry are not favorable. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing eMaint CMMS My boss did the approval not me so not my choice Review Source CW Carolyn W. CMMS Data Manager Consumer Goods Used the software for: 1-2 years ### "CMMS usage" March 9, 2026 4.0 Overall, it is a nice CMMS and they update it frequently. When they same something will be in the short term -really does not seem short term Pros Allows tracking and trending data across the company. Provides valuable insights into divisions within the company Cons Dashboards and reports need to be much easier to create and much more interactive. You need to be able to create both without necessarily knowing SQL to get the best info Alternatives considered [SAP Enterprise Asset Management](https://www.capterra.com/p/10010817/SAP-Enterprise-Asset-Management/) Reason for choosing eMaint CMMS ease of use and implementation as well as $$$$ Review Source CE Cody E. Maint Industrial Automation Used the software for: 6-12 months ### "Starting out" March 10, 2026 5.0 Multiple CMMS programs and bringing x5 into our mills from start to finish with mobile add on as well Pros Ability to see everything you need in front of you. The mobile side and user friendly designs help on the tech level. Cons Some of the hard stops about form design, Workflows can get hard trying to navigate around these problems Switched from [DentalCareLinks](https://www.capterra.com/p/150556/DentalCareLinks/) Improve from current state to gain insight on machines Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that having everything visible in one place, along with the mobile tools and user‑friendly design, has made a positive impact for your techs. We're also glad to be part of your journey bringing X5 into your mills from the ground up. Thank you as well for noting the challenges around form design limits and navigating workflows. Insights like these help us understand where improvements can make a meaningful difference. We’re grateful you chose eMaint to help drive better machine insights and support your move to a stronger maintenance process. Thanks again for taking the time to share your experience! SH Sam H. Maintenance Planner Paper & Forest Products Used the software for: 6-12 months ### "Emaint Review" March 10, 2026 5.0 I can't say enough good thi gs about it. X5 is better than i expected. So customizable, easy to filter, very user friendly and easy to understand. Pros It is very customizable and easy to set up and use both on desktop and mobile, it has everything you need to support purchasing, inventory and purchasing. Cons Creating custom reports with expressions can be very difficult unless you are familiar with SQL language Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[The Asset Guardian (TAG)](https://www.capterra.com/p/148747/The-Asset-Guardian-TAG/)[Dynaway EAM](https://www.capterra.com/p/201097/Dynaway-EAM/) Reason for choosing eMaint CMMS Emaint successfully met all of our pre determined must haves and almost all of our wants when the other cmms companies did not Switched from [Fiix](https://www.capterra.com/p/74916/Fiix/) No development support, not able to provide proper system support and changes Review Source MS Moiz S. Vice President Information Technology and Services Used the software for: 1-2 years ### "I use eMaint daily for tracking our work order and asset histories" February 1, 2026 5.0 It replaced our paper work orders and spreadhseets all over the place and served as a single source for me to see what jobs have been done previously to track on maintenance history, accountability. All in all, it has helped me become a more organized person and spend less time wondering when I did something and to spend more time actively doing stuff. Pros Typically I will check it first thing in the morning to determine if anything is past due, what has been completed by my team and what is still pending for parts. The nice thing about putting all of this in eMaint is that I am able to monitor what is going on with my team, rather than having to constantly ask them. Cons Some parts of the program feel sluggish, particularly when I’m attempting to code a new report or change how data is displayed. When Ive had to teach new staff members that arent so tech savvy, I've learned it takes a lot of patience. Also, I do wish some of the workflows were not so prescriptive, as we have many reactive jobs. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) It is really expensive compared to eMaint CMMS so i switched. Review Source DM Darren M. Maintenance and facility manager Medical Devices Used the software for: 1-2 years ### "X5 a game changer" October 9, 2025 5.0 excellent, i am proud to have introduced emaint to my work site and the system has shown how helpful it is to have onsite. its structure and reports are vital. the implementors and account managers are excellent to work with Pros customer support, fast and accurate response, easy to follow steps. the reports and being able to send to none account users is helpful Cons alot of setup fields, but this is something than can be learnt as with any process. the more i interact the more i will learn Alternatives considered [Maximo](https://www.capterra.com/p/170474/Maximo/) Reason for choosing eMaint CMMS past user and relationship with account manager Review Source WP Wesley P. Planner Oil & Energy Used the software for: Less than 6 months ### "Reliable CMMS for Maintenance Teams" March 10, 2026 5.0 My overall experience with eMaint CMMS has been good. It helps our team stay organized by managing work orders, preventive maintenance, and asset tracking in one place. Once you become familiar with the system, it becomes a very useful tool for daily maintenance operations. Pros eMaint CMMS is very flexible and easy to customize. It makes it simple to track work orders, schedule preventive maintenance, and manage assets. The reporting features and dashboards help our team stay organized and make better maintenance decisions. Cons The interface can feel a bit complex at first, and new users may need some time and training to become comfortable using all the features. Switched from [SAP NetWeaver](https://www.capterra.com/p/65750/SAP-NetWeaver/) Changed jobs, so I switched from SAP to eMaint. I’ve found eMaint easier to use for daily maintenance tasks and work order management.” Review Source AC Alejandro C. Maintenance Supervisor Machinery Used the software for: 2+ years ### "eMaint and maintenance management " March 12, 2026 5.0 eMaint made a huge difference when we migrated from another CMMS. It's one of the best on the market, and the minds behind the software are developing new features and technology that will help everyone in maintenance improve their performance and make their work shifts easier. Pros What I like most about eMaint is that it helps me manage the department more easily. It's a very comprehensive software that has practically all the tools a maintenance supervisor or manager needs to control their department, from preventive maintenance planning to inventory control. Cons What I like least about the software is that they sometimes make changes to the user interface or some modules without validating them with the users. Although most updates are good, there are times when they cause problems Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Alejandro, Thank you for sharing your feedback. It’s good to hear that eMaint has supported your department by providing the tools needed for preventive maintenance planning, inventory control, and overall management. Having those functions in one system is intended to simplify day‑to‑day oversight. We also appreciate your comments about interface and module updates. While updates are meant to improve the user experience, it’s helpful to know that some changes can create temporary issues. Feedback like yours highlights the importance of validating updates with users before rollout. Thank you as well for noting the improvement you experienced after migrating from your previous CMMS. Your perspective on the platform’s development and growing feature set is valuable as we continue enhancing the product. LS Landon S. Senior manager healthcare technology management Biotechnology Used the software for: 1-2 years ### "EMaint is a Success! " March 11, 2026 5.0 It was very positive in our org and is being expanded into different service lines. The flexibility and data available in the system is great. When I get a request for a data collection we don’t yet track, it’s easy for to update the system and begin tracking the data Pros Flexible use, workflows that can be customized to increase communication, the virtual service/customer help team is amazing! Cons None known at this time. Our customer service manager often solves our issues and we see them on the next updates Alternatives considered [eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) Reason for choosing eMaint CMMS Pricing + usage for eMaint fit our needs Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you so much for sharing your experience — we genuinely appreciate it. It’s great to hear how much value you’re getting from eMaint’s flexibility, especially the customizable workflows that help strengthen communication across your teams. We're also glad to hear your virtual service and customer help teams have been so supportive. Thank you as well for noting that issues get resolved quickly and often show up in future updates — feedback like that means a lot to us. We’re grateful that eMaint has been such a positive addition to your organization and that you’re able to easily expand it into new service lines. It’s wonderful to know the system’s flexibility and data capabilities help you track exactly what you need, right when you need it. Thanks again for taking the time to share your thoughts! GN Goran N. Group Maintenance and Reliability Manager Chemicals Used the software for: 2+ years ### "Flint Group eMaint Review" November 12, 2025 5.0 Very easy to use, user-friendly, high capabilities, secured, all mistakes and deletions I can restore back, great User control and access rights defined and control. Best feature and the most powerful is that every view is a Report that you can easily adopt, change or share between sites and countries. Pros I implemented eMaint at 35 sites globally until now and it shows as very user friendly and easy to implement CMMS. For us as a multinational and multilingual company it is crucian to have software that automatically translate and utilize different countries and cultures but implementing same data bases as shared and same mandatory workflows so all sites are doing same process in Maintenance and use standardized Task Procedures as best practices. Cons Some sites that were using SAP PM had Asset Tree in use for a Asset search engine and eMaint tree is not having the same functionality so it is not very useful for those kinds of users. Review Source JRV Jose Ruben V. Corporate maintenance reliability Manager Food Production Used the software for: 1-2 years ### "Great use, updates are painful" March 9, 2026 4.0 Working towards getting all the plants in X5, and what started as an Inventory management tool has evolved into PM management, Asset management and Procurement tool. A lot of features are available, sometimes it’s hard to grasp them all. Pros The ability to being able to customize it allows it to be valuable. Customer support has been really helpful to provide solutions and suggestions. Cons I have used a lot of customer support. And I see a difference in the ability to provide answers and sometimes the solutions don’t seem to match. (The best one I think is \[sensitive content hidden\]). Updates tend to be hard to follow up, and with the one on feb 9th, not even customer support and product specialist have been able to solve my cycle count issue. Review Source VT Viktor T. Team Lead, Maintenance Coordinators Computer Networking Used the software for: 2+ years ### "X5 eMaint Review" March 9, 2026 5.0 Overall our companies experience has been great, we have used eMaint for probably 5 years now, and it's made running the business easy. Pros My favorite part is how easy it is to use and learn the platform. Customer support is always there to help answer any question or provide a solution. Cons There aren't many things I dislike, one recent incident was where I needed to mass assign a document to WO's only to learn that that functionality didn't exist. Review Source NS Nisarg S. Maintenance Planner Automotive Used the software for: 2+ years ### "CMMS = Emaint" March 10, 2026 5.0 Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus Pros PM generation and tracking of work flow are the most useful cases for my place and also the document storage features. Cons There nothing I can think about it at the moment about emait Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear that PM generation, workflow tracking, and document storage have been especially useful for your team. Knowing eMaint helps you gather data, generate reports, and identify where attention is needed means a lot to us. We also appreciate you mentioning that you don’t have any current concerns — feedback like this helps affirm what’s working well for our users. Thank you again for taking the time to leave your review. We’re grateful to support your daily maintenance operations! KN Kevin N. Maintenance Planner Consumer Goods Used the software for: 2+ years ### "maintenance planner" November 12, 2025 4.0 Once the end users get familiar and comfortable with the software the information that is collected regarding parts being used, equipment failures, workorder field requests and scheduling of work it is a valuable tool for the department especially with documentation and again control inventory. Pros The software is flexible and customizable with the use of reports which allows the user to create their own in order focus on certain areas of inventory, assets or workorders. Overall helping to control inventory. Cons Sometimes when changes or updates are made things change or move and you don't always realize it until days or weeks later. With that said user support is helpful and thing eventually get resolved. Review Source LT Lisa T. Field Service Engineer Automotive Used the software for: 2+ years ### "Emaint Review" March 11, 2026 5.0 I love the systems. It is extremely easy to use. Fluke Mobile has been a lifesaver with the ease of use for the maintenance team. Pros User interface, having the same tasks for multiple plants, having all plants on one platform. It is easy for the plants to look up another plants spare parts, which means they don’t have to get a hold of me to see if someone else has a part Cons I personally have a hard time making reports, nothing on the CMMS though. I am hoping in the future I can tell the AI to create a report for me. Review Source SF Sam F. Chief Technology Officer Information Technology and Services Used the software for: 2+ years ### "It is an amazing tool for CMMS" January 24, 2026 5.0 Since the system now keeps track of who completed what work and no longer relies on people making guesses based on rumors, people are actually completing their tasks again. Since we are no longer printing on paper, I don’t have to search for lost sheets buried under layers of grease. This is better than the way we previously had things, where everything was a mess in a binder. It does help with the scheduling so I know what I have pending for the week. Pros The API integration allows me to integrate the CMMs into the ERP systems without having to contact technical support all the time for help. My coffee has turned ice cold because I have spent the last six hours staring at this screen. I can pull up the asset information by scanning a QR code from the pump. Now I don’t have to type in that information. Cons The Looker language used for analytics is really frustrating to learn. At times the shop computer takes forever to pull up the pages I need to access and I’m just stuck there staring at the screen. The first line moves when I scroll down and it drives me insane because I lose my place in the table and forget what column I was viewing. Review Source KP Keyur P. Field service technician Warehousing Used the software for: 1-2 years ### "Great product and easy to use " March 5, 2026 5.0 I have a good experience to working with CMMS system. It’s reliable and easy to understand. Overall good experience Pros Easy to excess and easy to understand work order system. Easy to upload photos and generate the work orders. Cons Some time slow down due to network problems. Due to network issue it’s taking long time to upload pictures Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your experience! We’re glad to hear that eMaint’s work order system is easy to access, simple to understand, and helpful for uploading photos and generating work orders. That ease of use is exactly what we aim for. We appreciate your note about slowdowns when the network is unstable — connectivity can impact upload times, and our team is always here to help troubleshoot or suggest ways to optimize performance. We're happy to hear you find the system reliable and easy to work with overall. Thanks for being part of the eMaint community! CF Christopher F. Maintenance Planner Scheduler Renewables & Environment Used the software for: 1-2 years ### "Great asset for asset and inventory management and maintenance." March 11, 2026 5.0 It is a great program. And I'm looking forward to where the current innovations take it. With its customizable setup and interface it works perfectly for my needs. Pros The system i highly customizable for any needs and allows for easy asset management. They also provide great customer support with a quick response time. Cons My only issues would be with the reports and workflows, but this is more that my skills are lacking, and any isses i have had have been fixed with customer service help. Review Source BR Brinson R. Maintenance Manager Construction Used the software for: Less than 6 months ### "Usefulness of emaint CMMS" March 11, 2026 4.0 Overall, it has been a great experience. It has opened my eyes to a lot of different ways that can can utilize the platform in order to streamline our SOP’s and great a more efficient and reliable operation Pros The best part about it is the way that it allows us to put all of our maintenance tasks in one central location and lets us track history of an asset and confirm things that we have done in the past and create a plan to better maintain assets going forward Cons The usability for a first time user is a little complicated. It is going to take a good bit of time in the system to get truly comfortable using it to its true capabilities Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Brinson, Thank you for sharing your feedback. It’s good to hear that consolidating maintenance tasks and asset history in one location has been useful for planning and improving future maintenance efforts. Having clear records to reference is a core part of the system’s value. We also appreciate your note about the learning curve for new users. It can take time to become fully comfortable with the platform, especially when exploring its full capabilities. Thank you for adding that the experience has been positive overall and that the system is helping you identify ways to streamline SOPs and support more efficient operations. Your input is helpful as we continue improving the platform. AS Alex S. Founder, CEO and CTO Information Technology and Services Used the software for: 1-2 years ### "eMaint has worked well and has been stable for a long time now" January 18, 2026 4.0 The software shows the boss the KPI charts so he usually leaves me alone. I was shocked it took less than 3 years to complete the initial setup. It has helped with some of the preventative maintenance so the equipment dies less frequently. Pros We can add pictures to the work orders which is convenient. Dark Mode does not hurt my eyes as much as the old method used to. It is connected to SAP and it has not gone down once today. The Maintenance Plans are also displayed in a calendar format fairly easily. Cons The mobile application is very slow syncing when I am out in the back of the plant and the WiFi is bad. I dislike it when you cannot change the asset on a work order after it has been created because then I have to completely cancel everything and start from scratch because someone hit the wrong pump. It logs me out about five times a day. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.