# Magma Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Magma Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more.

Source: https://www.capterra.com/p/10043350/Magma

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# 

 Magma Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Magma

## What is Magma?

Magma is an ambassador management platform that empowers B2C and B2B organizations to build and activate brand advocate communities at scale. It covers the full ambassador lifecycle, from recruitment to performance measurement. The community activation module helps brands onboard the right ambassadors, whether end customers, professional clients, resellers, or partners. The matching engine connects prospects with the most relevant profiles to boost conversion. Once onboarded, ambassadors access a rewards portal to track missions and redeem points, product gifts, or custom rewards. Ambassadors are activated across various mission types: referrals to generate leads, reviews to build social proof, UGC content to boost brand visibility, event mobilization online and offline, and challenge campaigns for long-term engagement. Integrations with CRM and eCommerce tools automate data flows, and analytics dashboards give teams full visibility into program ROI and revenue impact.

## What is Magma used for?

[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

€159

Flat Rate, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Advocate Management

Track and manage advocate communication, engagement, and performance

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Magma 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and manage advocate communication, engagement, and performance

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Enable students, customers or employees to engage with each other in a particular space online or offline

Initiate interactions with customers by proactively starting conversations or providing informational content

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Automatically identify and save contact information of potential customers

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage multiple campaigns in one system

Design, communicate, and distribute incentives to perform a specific action

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Point or incentive based programs loyalty programs designed to increase customer engagement

Process of communicating with an online community and measuring the effectiveness of activity

Market event via social media tools

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

## Pricing

Free Version

Essential Plan

€159.00

Flat Rate,Per Month

It includes:

-   1 organization
-   Match up to 9 ambassadors
-   AI-Based Matchmaking
-   50 relationships per month
-   3 widgets to capture leads
-   250 review requests per month
-   SMS and email solicitation
-   3 widgets to share reviews
-   250 referral requests per month
-   One-off or recurring notifications
-   250 content requests per month
-   250 solicitation requests per month
-   Unlimited rewards
-   No delivery and support management
-   API access available
-   No CRM data synchronization or ambassador creation from CRM
-   Email support
-   Help center documentation
-   Live chat support
-   No priority support or personalized onboarding

## Integrations

[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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