# Credential Network Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Credential Network Software - reviews, pricing plans, popular comparisons to other Credentialing products and more.

Source: https://www.capterra.com/p/10037222/Credential-Network

---

# 

 Credential Network Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Credential Network

## What is Credential Network?

Credential Network is an AI-native credentialing and payer enrollment platform that simplifies compliance for healthcare organizations of any size. CredComply gives administrators a single platform to manage provider credentialing, group credentialing, payer enrollment, and document management, powered by CredAssist, its built-in credentialing assistant. Automated expiration alerts, intelligent workflows, and integrations to public databases including NPI, OIG, and SAM exclusion lists keep organizations compliant and audit-ready. Providers get CredWallet, a dedicated mobile app to manage and share their own credentials directly. No provider minimum, no implementation fees, same-day onboarding. SOC 2 Type II and HIPAA compliant.

## What is Credential Network used for?

[Credentialing](https://www.capterra.com/credentialing-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$299

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Credential Network?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.credentialnetwork.com&name=Credential Network)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Credential Network

5.0 (11)

VS.

[3.9 (120)](https://www.capterra.com/p/172448/CredentialStream/reviews/)

Starting Price

$299

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (11)

Ease Of Use

3.7 (120)

Value For Money

5.0 (11)

Value For Money

3.6 (97)

Customer Service

5.0 (11)

Customer Service

3.9 (108)

## Credential Network alternatives

[4.3 (71)](https://www.capterra.com/p/151925/CredentialMyDoc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[4.2 (68)](https://www.capterra.com/p/90628/QGenda/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (29)](https://www.capterra.com/p/158338/Modio-Health/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (9)](https://www.capterra.com/p/250098/Medallion/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10037222/Credential-Network/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Secure Data Storage

5.0 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Data Import/Export

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Email Reminders

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Reminders sent via email

Progress Tracking

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Compliance Management

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Document Management

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Credential Network 29 features

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Store, manage, and track all electronic documents in a centralized location

Reminders sent via email

Manage the enrollment and onboarding of all new members and accepted applications

Track and manage expiration of various items including products, warranties, licenses, and contracts

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards.

Observe and track the demand, usage, progress or quality of a system, product, or user

Ability to fill out and submit application forms on the web

Reporting on how each user, task or process has advanced since its initiation

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Features

5.0 (11)

5.0

Based on 11 reviews

## Pricing

Value for money

5.0 (11)

CredNet Core Platform

$299.00

Per User,Per Year

It includes:

-   Provider Credentialing
-   Payer Enrollment
-   Document Management
-   Central Dashboard
-   Expiration Alerts with Email Notifications
-   AI Credentialing Assistant (CredAssist)
-   Provider Data Management App (CredWallet)
-   NPI, OIG, SAM, + Monitoring
-   SOC 2 Type 2 Compliant
-   Same Day Onboarding

Value for money

5.0 (11)

5.0

Based on 11 reviews

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

5.0

Based on 11 reviews

Filter by rating

5(11)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Melanie M.

Director of Innovation

Information Technology and Services

### "Reduced our administrative burden by 50%"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2026

Overall, my experience with Credential Network has been wonderful. In the crazy, detail-heavy world of credentialing, this tool stands out by organizing our information and clearly highlighting what’s missing. It’s made our jobs significantly easier and less stressful. I highly recommend it to any organization looking to modernize and streamline their credentialing operations.

Pros

Credential Network has been an absolute game-changer for our credentialing process. The software is genuinely great and has transformed what used to be an incredibly tedious, manual-heavy workflow into a much more efficient and organized system. One of the biggest wins has been the reduction in administrative burden. We've measured a 50% decrease in hours spent on credentialing tasks since implementing the platform. What makes this so easy is the dashboard. It clearly defines the overdue, nearly overdue, and current records we have for our providers. It makes maintaining each provider a no-brainer and easy to implement. The OCR and document uploading features are unmatched — it's incredibly easy to use, lightning-fast, highly accurate, and does an outstanding job of automatically organizing the data. It’s easily one of the strongest features I’ve seen in any credentialing tool. The provider app is also very helpful, making it simple for providers to engage directly with the process. Whenever we’ve had issues or suggestions, the team listened attentively and acted quickly.

Cons

There are no real cons. The few features that are still in development (such as expanded support for users with security-level access and the new tasking functionality) are already showing great promise, and it’s clear the team is actively building based on user feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

Melanie, a 50% reduction in administrative hours is exactly the kind of outcome we built the platform to deliver, and the tasking functionality you mentioned is shipping soon thanks to feedback like yours. Real numbers like these are why we do this. -Dylan

AW

Arcely W.

Admin

Health, Wellness and Fitness

### "BEST SERVICE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

What I liked most about Credential Network was its ability to centralize and simplify the credentialing process. It provided clear visibility into application statuses, reduced manual follow-ups, and improved overall organization. The platform also supported better coordination between providers, payers, and internal teams, which made workflows more efficient and reliable.

Pros

I appreciated the streamlined workflow and centralized platform that made managing credentialing tasks efficient. The system helped reduce administrative burden, improved tracking of provider statuses, and enhanced communication between teams.e great! Easy to use , no issue at all

Cons

No issues at all. Happy of the service provided. No issues at all. Happy of the service provided. No issues at all. Happy of the service provided. No issues at all. Happy of the service provided.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

Arcely, glad the platform is doing its job for you. Coordination across providers, payers, and internal teams is where credentialing usually breaks down, so hearing it's working end to end means we're on the right track. Means a lot that you took the time to share it. -Dylan

RC

Roxanne C.

Administrative

Health, Wellness and Fitness

### "Streamlined, Reliable, and Built for Compliance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

Our overall experience with Credential Network has been very positive. The platform has streamlined our credential tracking process and improved organization across the team. It provides strong visibility into document status, expirations, and compliance requirements, making management much more efficient compared to manual systems.

Pros

• Centralized and organized credential management • Easy tracking of expiration dates and compliance status • Clear user roles and permissions • Efficient certificate creation process • Helpful dashboard visibility for oversight • Improves accountability and documentation accuracy

Cons

• Some minor UI areas could be more streamlined • A few features could benefit from additional customization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

Roxanne, visibility into document status, expirations, and compliance is at the core of what we built, and the UI and customization feedback is fair. That's the kind of input that makes the product better. -Dylan

GN

George N.

Client Solutions and Transition Executive

Hospital & Health Care

### "Happy Customer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

Great customer support, always open to feedback, fast, friendly, and incredibly effective every time.

Pros

Users can manage clients from a single, organized hub. The interface is optimized for on-the-go updates, allowing users to upload or share information and documentation easily. It makes paperwork feel like a relic of the past. It allows Instant cross-referencing with NPI, OIG, SAM, etc.

Cons

Widen the AI tool ability will help to pull provider information. I am excited to see a feature expansion soon.

Switched from

[Modio Health](https://www.capterra.com/p/158338/Modio-Health/)

We needed a more versatile interface with AI features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

George, hearing that paperwork feels like a relic of the past is the kind of line that makes all the late nights worth it, and the AI and provider data work is moving fast with a lot more coming soon. Excited for you to see what's next. -Dylan

MR

Matt R.

Physical Therapist

Health, Wellness and Fitness

### "PT owners review of Credential Network"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2026

Pros

Credential Network took our old spreadsheet system that was costly and took way too much time, it has freed up our billing staff to work on other more productive tasks, and has ensured a compliant system.

Cons

Nothing. Credential Network has been so seamless to work with. Each step of the process has been everything that they said it would be and has made everything so simple on our end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

Matt, thank you for sharing this. Trading a costly spreadsheet system for a compliant one and freeing up your billing staff is exactly the outcome we built the platform to deliver. Glad we get to be part of your practice's growth. -Dylan

MP

Morgan P.

Credentialing Manager

Medical Practice

### "Get this product if you want to make your life easier "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

I have been with them since the beginning and I not only have all my concerns been heard and implemented but also in a very short timetable. If I ever have issues or questions Credential Network responds right away no matter what.

Pros

Design and layout are aesthetically pleasing but also super easy to use. It is very easy to identify tasks that need to be done at just a glance and inputting new information is very easy.

Cons

So far anything thing that I haven't liked has been accounted for and fixed so I have no notes as of this review

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

Morgan, thank you. Having a partner from the beginning who tells us what's working and what's not has directly shaped what CredNet is today, and hearing that the design makes tasks easier at a glance is the bar we set for ourselves. The early days of building this with users like you are something we won't forget. -Dylan

MC

Megan C.

Practice Manager

Hospital & Health Care

### "Exceptional product and customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2026

Pros

I really love how user friendly the software is, and how easy it is to organize all of our credentialing documents. The weekly emails are so helpful in keeping me on track with expiration dates. The customer service is exceptional and friendly- very easy to reach out and get quick replies to any questions I have.

Cons

Nothing! Their product is amazing and always rolling out new features. I appreciate a company that is continually evolving.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2026

Megan, thank you for taking the time to share this. Hearing that the platform is easy to use and the reminders keep you on track is exactly what we set out to build. Grateful we get to support your credentialing program. -Dylan

Darshan P.

CTO

Hospital & Health Care

### "Credential made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2026

CredNet is a strong fit for healthcare organizations managing multi-provider credentialing at scale. The AI tooling, compliance-conscious document handling, and a team that genuinely iterates fast make it a platform worth serious consideration for any RCM or credentialing team.

Pros

CredNet has meaningfully reduced the administrative burden around provider credentialing for our team. The document transfer workflow is secure and intuitive, and the AI-assisted primary source verification is a standout feature — it cuts down verification time significantly. User management is well-structured, making onboarding new providers straightforward. Initial setup was smooth and the platform integrates well into our existing workflows.

Cons

Minor UI inconsistencies — date field formatting isn't uniform across all input areas. That said, what stands out is how quickly the CredNet team listens and acts on feedback; improvements like this have been turned around in a matter of weeks, which speaks volumes about their commitment to the product and their customers.

Switched from

[Modio Health](https://www.capterra.com/p/158338/Modio-Health/)

Modio felt stuck in the past — outdated UI, slow workflows, and no AI-driven automation to keep up with modern credentialing demands.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2026

Darshan, thank you for the thoughtful review. It means a lot coming from a CTO. We appreciate the UI feedback and we're on it! We'll keep earning the trust. -Dylan

JM

Julie M.

Practice Management Consultant

Hospital & Health Care

### "Credentialing Ninja"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2026

I’ve had an excellent experience working with Credential Network team. They are highly receptive to feedback from end users and generally committed to addressing any concerns that come up. It’s clear they’re motivated to deliver the best possible AI solution for provider credentialing in the industry.

Pros

1\. The value of what this app brings to the table relative to the cost is exceptional. 2. The simplicity of using this technology to manage the otherwise tedious provider credentialing process is truly a game changer.

Cons

Because I’ve had the privilege of being part of the early development process with the team at Credential Network, anything that I think is lacking or a critical need has been added to the application as it’s been identified.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2026

Julie, thank you. Feedback from early partners like you has directly shaped what CredNet is today, and we're grateful for it. -Dylan

LS

Lisa S.

Practice Consultant

Medical Practice

### "Excellent System & Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2026

I have had a fantastic experience thus far. The team has been very open to feedback. I feel like I have found a platform with a team that actually understands the struggles a credentialing team faces.

Pros

I have used Modio for the last 4 years and struggled with trying to organize it and utilize all the supposed features. Since moving to the Credential Network platform my work life has done a 180! The system flows from section to section and you can stay on one provider and not have to get out of one profile to gather information from another section, the process feels streamlined and logical. The AI and automation features are unbelievable what it can actually do and the time you can save by using it to assist you with multiple things like password changes, attestations and compliance checks. The tasking feature helps you organize your day right when you log in and a see your dashboard. The feature of having users being able to see the just the providers they are working on instead of having to look through all provider information and the dashboard is truly accurate of what the is assigned to that team member. Having the ability to have documents loaded in the system for the provider to electronically fill out and sign makes obtaining information from the provider much easier than the old school pen to paper method.

Cons

The format of the effective and renewal date on the payer tab, but I have reached out to Credentialing Network and they have taken my feedback and are reformatting it!

Switched from

[Modio Health](https://www.capterra.com/p/158338/Modio-Health/)

Better Platform. Previous system had compliance issues and not easy to work with. Providers were very unhappy during the onboarding process about how manual the process was.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2026

Lisa, thank you for such a detailed review. Reading that your work life has done a 180 is the kind of thing that makes all the late nights worth it! Glad we get to support your team. Dylan

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)