# Palmate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Palmate Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10032673/Palmate --- # Palmate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Palmate ## What is Palmate? Palmate.ai is a unified conversational AI platform that transforms CX from simple Q&A to actionable, AI-driven workflows. Built on LLM, RAG, and Function Calling, it doesn’t just respond—it acts—automating tasks like returns, order tracking, and scheduling. Designed for high-volume industries including e-commerce, retail, travel, hospitality, and luxury, Palmate integrates live chat, ticketing, CRM, and calendars into one suite. This enables memory-aware personalization, streamlined operations, and measurable ROI. Clients automate up to 80% of inquiries, reduce support overload by 60%, and scale customer engagement without sacrificing quality. With 99.95% uptime and built-in redundancy, Palmate ensures reliability under pressure. Experience AI that gets things done—driving efficiency, enhancing customer satisfaction, and accelerating growth. ## What is Palmate used for? [Integration](https://www.capterra.com/integration-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Palmate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://palamartech.com&name=Palmate) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Palmate 15 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Process of extracting, transforming, and loading data Identify which applications need to exchange data and enable these data connections Ability to chat online in real time Allows users to manage data from a number of sources Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Contact vendor for pricing Free trial available ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Discord](https://www.capterra.com/p/240238/Discord/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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