# SalesCaptain Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SalesCaptain Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/10031321/Salescaptain --- # SalesCaptain Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SalesCaptain ## What is SalesCaptain? SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease. ## What is SalesCaptain used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $159 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalesCaptain?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://salescaptain.com&name=SalesCaptain) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalesCaptain 5.0 (1) VS. [4.8 (69)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price $159 Flat Rate, One Time Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.8 (216) Value For Money 5.0 (1) Value For Money 4.7 (196) Customer Service 5.0 (1) Customer Service 4.8 (205) ## SalesCaptain alternatives Highest Rated [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (216)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.9 (94)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [STAN AI](https://www.capterra.com/p/10011693/STAN-AI/) [4.7 (13)](https://www.capterra.com/p/10011693/STAN-AI/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10011693/STAN-AI/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Business Process Automation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Customer Engagement 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Initiate interactions with customers by proactively starting conversations or providing informational content Multi-Channel Communication 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Sentiment Analysis 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Access Controls/Permissions Define levels of authorization for access to specific files or systems SalesCaptain 39 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Initiate interactions with customers by proactively starting conversations or providing informational content Assemble applications and processes by dragging over and arranging pre-built components Used as a promotional or demonstration tool in sales and marketing presentations Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Automatically identify and save contact information of potential customers Enable businesses to implement machine learning algorithms on business data such as sales and revenue Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Two-way actions and communication between multiple users in real time Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Active reporting of data and metrics Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Allow users to access multiple services after entering their login credentials once Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Program systems that assist users with their daily administrative responsibilities Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Startup Plan $0.00 It includes: - Phone - Texting - AI Phone Agent - AI Chat Agent - Unlimited Users - Webchat - Social Chat - Automation - Marketing - High Volume - Reviews and Reputation Business Plan $159.00 Flat Rate,Per Month It includes: - Unlimited Users - AI Phone Agent - AI Chat Agent - Multi-location - Premium Integrations - Phone - Webchat - Social Chat - Texting - Marketing - High Volume - Reviews and Reputation Enterprise Plan $300.00 Flat Rate,Per Month It includes: - Custom Integration - Custom Dashboard - White-glove Onboarding - AI Phone Agent - AI Chat Agent - Automation - Marketing - High Volume - Phone - Texting - Multi-location - Unlimited Users - Webchat - Social Chat Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ Clio](https://www.capterra.com/p/105428/Clio/)[ Booker](https://www.capterra.com/p/90708/Booker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR Jackson r. Business Manager Marketing and Advertising ### " “A great resource!”" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 8, 2025 SalesCaptain’s AI summaries are a big time saver for the team. After the conversation, the platform automatically generates a clear, short summary which highlights key points. Instead of looking through long messages or re-listening to entire calls, by taking a glance at the summary we can understand the full context. This improved efficiency without adding extra work. Pros I like SalesCaptain voice call quality. It's reliable, clear, and consistent, whether we use it from mobile devices or desktop. There are no dropped calls, lag. We have a smooth experience even for our field team. This has made a huge difference and makes us look more professional towards our customers, during service-related calls or important follow-up. Cons What is disliked about SalesCaptain is that although it provides the basic features, reporting feels limited. Making a detailed dashboard or reporting would be useful to identify what's falling short, what's working, and tracking follow-ups over time across locations, which makes tackling performance and making decisions challenging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)