# Page 9 | Kaseya VSA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Kaseya VSA the right Remote Monitoring and Management solution for you? Explore 206 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/100303/Kaseya-VSA/reviews

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Kaseya VSA

4 (206)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Kaseya VSA

## Showing most helpful reviews

Showing 201-206 of 206 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Patrick F.  
Responsable Service Desk  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "null"

March 17, 2017

5.0

Review Source

PT

Philip T.  
Network\\ Help Desk Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Good resource to troubleshoot end users remotely"

September 22, 2018

5.0

Overall this is a good tool to remote into end user's computers to assist with their issues.

Pros

When you need to connect to any of your end users remotely you can easily connect to them as long as they have an internet connection. The end users doesn't have to be on the vpn for you to connect to them.

Cons

Sometimes the end user's name doesn't appear and if you don't have their computer name on their laptop or don't know how to obtain is cumbersome.

Review Source

hsS

harmandeep singh S.  
Graduate Assistant  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Kaseya VSA review!"

November 12, 2017

3.0

Pros

Automation Ease of use Fully Featured Great integration Pretty good selection of add-ons to extend services out to other areas (SSO, PSA, etc)

Cons

Customer support is terrible. Purchasing new agent licenses is difficult slow, lousy features for the price The UI needs an update, and some of the workflows are less than ideal

Review Source

OV

Olivia V.  
Administrative Assistant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good"

October 9, 2018

5.0

Good service, would recommend.

Pros

It works well good quality, no issues, the ease of use is the best quality.

Cons

It isn't the best I've ever used, it could be faster.

Review Source

KU

Karan U.  
  
  
Used the software for:

### "Best RMM tool in the market."

December 7, 2016

4.0

If you are looking for a RMM tool, look no further. It is one in all toll for all your needs. Its powerful and easy to use. So, get your team on it, they would love it.

Review Source

JP

Joseph P.  
  
  
Used the software for:

### "The best its ever been!"

November 30, 2016

5.0

My engineers love the Kaseya VSA, ease of use and speed. We have been a long time Kaseya partner and plan to continue our great partnership.

Review Source

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