# Kaseya VSA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kaseya VSA Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/100303/Kaseya-VSA --- # Kaseya VSA Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kaseya VSA ## What is Kaseya VSA? Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. ## What is Kaseya VSA used for? [IT Management](https://www.capterra.com/it-management-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/) Overall rating Based on 206 user reviews Reviews sentiment Positive 77% Neutral 17% Negative 5% Pros & cons Comprehensive remote management capabilities Efficient remote access and automation Complex and unintuitive interface Unreliable and slow support response Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Kaseya VSA alternatives Highest Rated [4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/100303/Kaseya-VSA/alternatives/) ## Pros and Cons Comprehensive remote management capabilities 95% positive reviews out of 38 Most reviewers describe remote control as fast, secure, and essential for supporting and monitoring numerous devices. Kavindu K System Specialist, 11 - 50 employees. "One of the major strengths of Kaseya VSA is its remote management capabilities." Complex and unintuitive interface 65% negative reviews out of 55 Some reviewers indicate ease of use suffers due to clunky navigation, difficult configuration, and confusing documentation. Efficient remote access and automation 82% positive reviews out of 33 Most reviewers find remote connection allows quick device access, background tasks, and easy software deployment across locations. Unreliable and slow support response 55% negative reviews out of 44 Some reviewers describe customer support as inconsistent, slow to respond, and lacking effective follow-through on issues. Extensive automation and management tools 80% positive reviews out of 25 Most reviewers indicate features enable efficient automation, broad IT management, and streamlined daily technical tasks. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.1 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Server Monitoring 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Notifications 3.9 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Patch Management 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Access Controls/Permissions 3.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Compliance Management 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Kaseya VSA 128 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Set a time to deploy patches automatically Setup recurring or automatic scans Create backups and provide methods to recover deleted/lost data Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Track and monitor efficient handling of all changes/transitions Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Manage the processes involved when making the application ready for use Creates virtual version of end user's desktop environment or operating system Automatically scan the network for devices and take pre-defined actions upon discovery Maintenance and upkeep of physical and/or virtual devices Access client's system information, including hardware and software configuration, to perform diagnostics Assemble applications and processes by dragging over and arranging pre-built components Ability to oversee and optimize the operations of a mail server Monitor and track what your employees are doing A chronological record of actions or occurrences within a network, software, or process Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Track and organize the number of licenses available to the organization Ability to chat online in real time Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Observe and track the demand, usage, progress or quality of a system, product, or user Two-way actions and communication between multiple users in real time Access multiple screens from one centralized location Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. Tracks and makes accessible data on the health of servers and other network components. Monitor and manage resource utilization for network infrastructure The ability to manage all patches within a network Install software updates and bug fixes remotely Determine which patches should receive immediate attention Test patches before deployment to mitigate security risks Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Helps control, track and monitor printing processes Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Receive notification of issues as soon as they occur Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Provide support to your customers and employees remotely over a shared network Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Record and save a video file of what is happening on a computer screen Digitally share screen view with others Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Record active support and chat sessions for auditing and training Transfer a support session to another team member Internet standard protocol for collecting information about managed devices on a network Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Track, manage, or resolve user requests and IT incidents/issues Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Track the availability time for a designated network or website over a given period of time Track and manage virtual machines (VMs) running on physical host machines Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (206) 4.1 Based on 206 reviews ## Pricing Value for money 3.7 (182) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/100303/Kaseya-VSA/pricing/) Value for money 3.7 (182) 3.7 Based on 182 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (188) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (188) 3.6 Based on 188 reviews ## User reviews Overall rating 4.0 Based on 206 reviews Filter by rating 5(72) 4(87) 3(36) 2(7) 1(4) Mentioned topic Sorted by most recent Emmanuel K. Sr. Business Administrator Automotive ### "Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2025 Overall great. Good customer service, great product and easy to use and implement within our business. Pros The simplicity to use and the ease of implementation. I do appreciate the add-ons as well. Cost works out better too. Cons Can be a bit pricey, however it's competitive. It is definitely a hard pill to swallow and need to consider the budget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shawn S. Senior Systems Administrator Information Technology and Services ### "VSA RMM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 13, 2025 We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask. Pros I like many aspects of VSA. I like the automations I can create using policies, I like the ease of the procedure builder to further automation, and it allows us to manage many endpoints with limited manpower. Cons The two things I like the least is the contract Kaseya forces you to sign for 3 or more years and the functionality of the Live Connect remote control. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Kaseya VSA The integrations across the Kaseya product line are what steered us towards VSA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jordan D. Special Operations Information Technology and Services ### "VSA is a solid product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 12, 2025 Pros It fits pretty well into the Kaseya ecosystem. The integrations into the other products make it pretty simple to setup. Cons The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [N-central](https://www.capterra.com/p/13803/N-central/) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Negotiated price point make it nearly impossible to say no. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Christopher R. Technician Information Technology and Services ### "Looks Old, Runs Like New" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2025 I used Kaseya for a number of years at an MSP and it served us more than well enough. We were always finding new ways to use it to improve our efficiency. Pros Absolutely fantastic software, does everything you could ever want and more from patch management to monitoring to automation. Cons My one and only gripe with Kaseya is the clunky-ness of the interface and how it looks and feels like software out of the mid-90s. HOWEVER - this is only because it is difficult to train a modern worker used to more polished looking software to use it. If you can personally handle the old feel, it's perfect. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Mandatory as our company no longer supported the former. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) [N-central](https://www.capterra.com/p/13803/N-central/) Reasons for choosing Kaseya VSA Board members wanted Kaseya due to (at the time) best price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. Owner Information Technology and Services ### "Very effective endpoint management solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2025 Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple endpoints. Pros VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions. Cons The learning curve required to impliment the software is quite steep and sometimes it can be hard to find the features that I require. Switched from [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) to save money and to find a software with more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Engineer Food & Beverages ### "Kaseya good IT tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 6, 2025 Pros Kaseya is a brilliant tool for automating software deployment or remote script execution across an entire IT estate. Cons Kaseya Live Connect is often unstable when connected remotely. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Kaseya is more comprehensive for IT asset management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FK Frank K. President Computer Networking ### "Kaseya Scam" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 14, 2024 Horrible frightening company. If they have to scam to sell, don't even ask for anything from them or you will be scammed thousands of dollars. Pros Nothing its a total scam, they send me equipment i didn't ask for so they collect monthly payments from my company. Stay away from them!!! I am warning you!! Cons They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they keeping adding. I never took the equipment they sent me out of the box and there charging me for no usage Alternatives considered [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) [Datto EDR](https://www.capterra.com/p/10013021/Datto-EDR/) Reasons for choosing Kaseya VSA Free Trial but there wasn't one they started charging immediately. Don't get this product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FP Fernando P. Administrative Computer Software ### "Kaseya VSA is a lifesaver for managing all our IT tasks in one place, from patch management to remote control! Can't imagine my workday without it." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2024 Pros Love the easy-to-use remote monitoring and automation features. It saves me so much time and keeps everything running smoothly. Cons Sometimes the interface feels a bit cluttered and overwhelming. Would appreciate a more streamlined user experience and better documentation for certain features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Alexia F. CMO Consumer Electronics ### "Kaseya VSA makes managing all my IT systems a breeze, saving me time and hassle." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 1, 2024 Pros The remote management and monitoring features are top-notch, and the dashboard is intuitive to use. Cons Sometimes the software can be a bit overwhelming with its wide array of features, and could benefit from more streamlined user guidance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AZ Ana Z. It Administrative Consumer Electronics ### "Kaseya VSA has been a lifesaver for managing our IT systems remotely. It's easy to use and helps keep everything running smoothly." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 29, 2024 Pros The remote monitoring and management features are top-notch. It has saved us time and simplified our IT management tasks. Cons The user interface could use some improvement. It feels a bit outdated and clunky at times, making navigation a bit difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/) Popular comparisons [N-central vs Kaseya VSA](https://www.capterra.com/compare/13803-100303/N-central-vs-Kaseya-VSA)[N-sight RMM vs Kaseya VSA](https://www.capterra.com/compare/100303-163344/Kaseya-VSA-vs-N-sight)[IT Glue vs Kaseya VSA](https://www.capterra.com/compare/100303-170401/Kaseya-VSA-vs-ITGlue)[Syncro vs Kaseya VSA](https://www.capterra.com/compare/100303-207618/Kaseya-VSA-vs-Syncro)[Pulseway vs Kaseya VSA](https://www.capterra.com/compare/100303-141792/Kaseya-VSA-vs-Pulseway)[Atera vs Kaseya VSA](https://www.capterra.com/compare/100303-144309/Kaseya-VSA-vs-Atera)[NinjaOne vs Kaseya VSA](https://www.capterra.com/compare/100303-184229/Kaseya-VSA-vs-NinjaOne) [Zoho Assist vs Kaseya VSA](https://www.capterra.com/compare/100303-112011/Kaseya-VSA-vs-Zoho-Assist)[ConnectWise PSA vs Kaseya VSA](https://www.capterra.com/compare/100303-107931/Kaseya-VSA-vs-ConnectWise-Manage)[ConnectWise Automate vs Kaseya VSA](https://www.capterra.com/compare/100303-142789/Kaseya-VSA-vs-ConnectWise-Automate)[Action1 vs Kaseya VSA](https://www.capterra.com/compare/100303-180609/Kaseya-VSA-vs-Action1-RMM)[MSP360 Backup vs Kaseya VSA](https://www.capterra.com/compare/100303-143536/Kaseya-VSA-vs-MSP360-Managed-Backup)[Domotz vs Kaseya VSA](https://www.capterra.com/compare/100303-149665/Kaseya-VSA-vs-Domotz-PRO)[Site24x7 vs Kaseya VSA](https://www.capterra.com/compare/100303-168192/Kaseya-VSA-vs-Site24x7)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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