# ABA Matrix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ABA Matrix Software - reviews, pricing plans, popular comparisons to other Applied Behavior Analysis products and more. Source: https://www.capterra.com/p/10027312/ABA-Matrix --- # ABA Matrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ABA Matrix ## What is ABA Matrix? ABA Matrix is a HIPAA-compliant, all-in-one data collection and practice management software built for ABA therapy providers and developed in compliance with CASP Guidelines. Whether you're a solo practitioner or running a large practice, ABA Matrix helps you get the most out of your patient data, stay compliant, and focus on what matters most: progress. Key features include: • Smart Scheduling to keep sessions organized • Built-in Assessments that auto-fill with existing data • Graphing that updates as data is collected • Supervision Logs that meet BACB and agency requirements • Accurate Data Collection and Reporting to enhance insight and decision-making • One-click Billing with clearinghouse integration and ERAs • Payroll connected to schedules and billing codes for accuracy Our goal is to simplify operations, reduce costs, and boost your team’s productivity, so delivering quality, compliant care is easier than ever. ## What is ABA Matrix used for? [Applied Behavior Analysis](https://www.capterra.com/applied-behavior-analysis-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ABA Matrix alternatives Highest Rated [4.8 (107)](https://www.capterra.com/p/179836/Theralytics/reviews/) Starting price $20.00 Per User, Per Month [4.3 (155)](https://www.capterra.com/p/140743/CentralReach/reviews/) Starting price Contact vendor for pricing [4.1 (60)](https://www.capterra.com/p/177929/rethink/reviews/) Starting price $20.00 Per User, Per Month [4.7 (81)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/10027312/ABA-Matrix/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. ABA Data Collection 4.8 (17) 100.00% of 17 reviewers that rated this feature as important or highly important Observe and record information about your charge's behaviors and characteristics For ABA Industry 4.9 (17) 100.00% of 17 reviewers that rated this feature as important or highly important Tools developed specifically for use within applied behavioral analysis industry Appointment Management 4.4 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Program Management 4.6 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Process of managing several related projects or business activities to achieve organizational goals Progress Tracking 4.9 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Billing & Invoicing 4.7 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers ABA Matrix 47 features Observe and record information about your charge's behaviors and characteristics Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Track visitors'/audience's responses across web pages and other optimized content Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Manage and store data in a database Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Tools developed specifically for use within applied behavioral analysis industry Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Manage employee salary processes, data, taxes, and records administration efficiently Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Process of managing several related projects or business activities to achieve organizational goals Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create, save, and re-purpose templates for emails, forms, etc. Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (23) 4.7 Based on 23 reviews ## Pricing Value for money 4.8 (23) ### Starting price Free trial available Value for money 4.8 (23) 4.8 Based on 23 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (23) 5.0 Based on 23 reviews ## User reviews Overall rating 4.9 Based on 23 reviews Filter by rating 5(21) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ST Sabrina T. Clinical Management Facilities Services ### "New Data Collection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2026 My favorite thing about ABA Matrix is that it is very friendly to use for RBTs. This new feature for data collection makes it easy for them to use during the session, and if they do not feel comfortable, they can go back to the previous way of data collection. You always make sure to update the system, but also make it easy for others to transition to these new changes. Pros I liked that they integrated new features such as prompting levels in the data collection but in a way that is simple enough for the RBT to do it. Cons Everything was good; I have nothing negative to say. This new notes format makes it very easy for RBTs Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) ABA Matrix was recommended due to all the restrictions, reporting, and customizable features that can be adapted to the clinical requirements in the agency. I was very happy with the switch and I would say that is the best system I've ever managed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EV Erlys V. BCBA Health, Wellness and Fitness ### "Best platform for Analysts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2026 As an analyst, I have been very satisfied using ABA Matrix in my daily clinical work. The platform is easy to navigate, and scheduling sessions is simple and flexible. Making changes or adjustments is very straightforward, which allows me to tailor the system to my own clinical and organizational needs. The session notes system is especially helpful, as it supports note development based on the options I select, making documentation more efficient and aligned with what actually occurred during sessions. Whenever I have needed support, the response has been quick and effective, usually within less than 24 hours. The support team is efficient and genuinely works to accommodate staff needs. Pros \- Easy and flexible scheduling with quick adjustment options. Value for money and easy for data collection and billing. -Allows analysts to customize and modify sessions efficiently - All updates, protocol modifications and monthlies go straight to reassessments you do not need to gather them. - Responsive and efficient customer support, typically within 24 hours -Supports consistent documentation aligned with ABA service requirements Cons During system updates, occasional glitches may occur, which can temporarily affect certain features or applications within the platform, but this does not occur often and the support team addresses them very quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Arianna P. Manager Hospital & Health Care ### "Outstanding Support and a User-Friendly Platform That Meets All Our Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 Our overall experience with ABA Matrix has been outstanding. The platform is user-friendly and intuitive, making it easy for both behavior providers and administrators to navigate. It truly encompasses all of our needs, streamlining workflows and improving efficiency across the board. ABA Matrix has become an essential tool for our organization, and we highly recommend their services. Pros What stands out the most about ABA Matrix is their exceptional support. The team is friendly, professional, and always quick to respond. Whenever we create a support ticket on their site, the turnaround time is impressive, and issues are resolved promptly. This level of responsiveness gives us confidence and peace of mind. Cons Honestly, we haven’t encountered any major issues so far. There aren't any cons to report or complain about. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) ABA Matrix offered the integration of data into their assessments. The billing integration was also a selling point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dahirys H. Office Manager Mental Health Care ### "An Essential Tool for the ABA field, Absolutely they are the Best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 Our overall experience has been excellent. ABA Matrix has transformed the way we manage our work. The system makes our daily tasks easier, ensures accuracy in documentation, and provides all the tools we need for efficient operation. It has been a true asset to our company. Pros The integration of all essential ABA functions: billing, scheduling, data collection, and reporting, in one platform. Everything works together smoothly, and it has greatly improved our management and control processes. Customer support has been exceptional, always responsive, friendly, and willing to help. We’ve had a great experience with their team. Cons Honestly, nothing negative to say. The platform keeps improving its interface, evolving constantly, and staying fully updated with CASP, FABA, and all insurance requirements that help our practice stay compliant and efficient. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) We switched from CentralReach to ABA Matrix because of its higher level of compliance with insurance requirements and ABA field standards. The system offers superior clinical control and billing tools, ensuring accuracy, efficiency, and full alignment with payer and regulatory expectations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB melany b. RBT Medical Practice ### "aba matrix review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 7, 2025 8/10 the customer support is always there whenever i have any questions and it helps my schedule my sessions way easier Pros how easy it is to write sessions notes, it make everything super simple and i think it was worth my money and in data collection helped a lot Cons took a while to learn how to use but after i learned it was very helpful in creating my session notes Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) this system is easier then cr essentials and was worth it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Mailen F. Office Manager Mental Health Care ### "Recommend Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2025 Thus far, my experience with ABA Matrix has been wonderful. They are very receptive and open to improvement Pros It is a user-friendly platform with timely and efficient customer support. Additionally, the price is reasonable Cons Some limited features when collecting data or designing the graphs. However, the engineering team is always willing to improve o include new features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Julie D. Operations Manager Mental Health Care ### "Highly Recommend for Small Business Owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 4, 2025 I love using ABA Matrix- the session data is collected straight-forwardly and is easy to read and understand. Also creating initial and reassessments is easy and I love the toggle menu to see which sections I still need to work on vs. Whats completed. Pros I like the ease of use as an administrator and the great customer support; I love the way I am able to add and deactivate clients and the process is easy for both. Cons Sometimes the session notes with different insurance carriers appear differently and sometimes its confusing for the RBTs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mayte B. RBT Registered Behavior Technician Alternative Medicine ### "Excellent, fast, easy and professional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 3, 2025 My experience has been very good. The program has made improvements, and they have been very satisfying for my work. Pros how easy the program is for documentation Easy in collecting session data which is very important. It is not a program that takes a long time to learn. Cons Sometimes the program, when generating my note, has words that the program itself doesn't accept. Spend time searching for the word that you shouldn't waste and go into the note. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Arletys E. RBT Child Day Care Services ### "RBT Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 I am very Satisfied with ABA Matrix. La facilidad y rapidez con la que nos permite trabajar en mi caso como RBT me ayuda muchisimo. Pros Nos hace el trabajo mas fácil y es muy facil de usar. Como RBT y depsues de varios años usando la app, puedo decir que es lo mejor que nos ha pasado. Cons Realmente no tengo quejas, creo q tener ABA Matrix nos facilita el trabajo y el dia dia con nuestras notas y data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lisset R. CEO Health, Wellness and Fitness ### "Streamlined System with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 Our overall experience with ABA Matrix has been perfect, absolutely awesome. The platform combines billing, scheduling, HR, and clinical needs into one streamlined system, which makes daily operations efficient and stress-free. It is user-friendly, reliable, and supported by excellent customer service that is always responsive and helpful. Pros ABA Matrix offers outstanding customer service and provides a comprehensive system that truly has everything in one place. It is user-friendly and streamlines essential functions such as billing, scheduling, and HR, making daily operations much easier. The platform is efficient, reliable, and an excellent value for the cost. Cons The only drawback is that it currently does not have a mobile app, other than that everything is amazing. Switched from [Rethink](https://www.capterra.com/p/177929/rethink/) We switched to ABA Matrix mainly for its excellent customer service and competitive pricing. Both have exceeded my expectations and made the transition worthwhile. Alternatives considered [Office Puzzle](https://www.capterra.com/p/254925/Office-Puzzle/) [AlohaABA](https://www.capterra.com/p/192774/AlohaABA/) Reasons for choosing ABA Matrix We chose ABA Matrix because of its competitive pricing and excellent customer service. In addition, the platform is very complete, an all-in-one system that makes managing billing, scheduling, HR, and clinical needs much more efficiently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Ana C. BCBA E-Learning ### "A tool that exceeded my expectations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 My experience with ABA Matrix has been helpful overall. It makes data collection and tracking much easier, but I think the platform could improve in speed and add more customizable reporting options. Even so, it has been a valuable tool for my work. Pros I really like that ABA Matrix is very organized and that everything appears in the same place. It helps keep all the information structured and easy to access, which saves time and reduces mistakes. The system makes daily work more efficient and keeps everything clear for the team. Cons Although it is a very professional tool, I don’t like the Oversight. The recent changes made to this part of the system feel less intuitive and not very user-friendly. I would prefer if Oversight remained the way it was before, since it worked better and was easier to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Claudia M. Behavior Therapist Child Day Care Services ### "Feedback Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2025 Pros The most thing I like the implemntation of the data collection,and how have control of that. Simple the best. Cons I love everything, I dont have nothing to criticize, I feel comfortable with the details.Im super happy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Evelyn N. RBT Mental Health Care ### "Beginner Friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 Very positive and it makes the process of working very easy. Data collection especially is my favorite due to how easy it makes everything! Pros How easy it is to collect data and how easy it is, especially when I was a beginner! it is so simple! Cons I truly enjoy everything. there is nothing negative that sticks out to me! it is very easy to use for all sorts of professionals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lisbeth G. RBT Alternative Medicine ### "5 stars opinion." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2025 Excellent! At the beginning I though it was going to be too different from other plataforms, but it ended up being more functional. Pros Ease of use. Once you get used to it, it all goes smoothly and sessions can be saved and finished well. Cons Scheduling . I found it easier to schedule the sessions in another plataform like for example the Office Puzzle. Switched from [Office Puzzle](https://www.capterra.com/p/254925/Office-Puzzle/) Change of Administrative Agency. But happy to try it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Ailyn R. RBT Mental Health Care ### "ABA Matrix review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 Great platform and would recommend. Compared to many others they definitely take first place in user friendliness and support. Pros I like how easy the site is to use overall. I’ve seen other providers use different sites that look way more complicated. I also really appreciate how nice and readily available everyone in the customer service team is. Cons I don’t like how we have to hit save every so often. If I fill out a whole page I have to make sure I save my progress 5 times doing so if not I’m always worried. An auto save feature would come in clutch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS James S. Owner Hospital & Health Care ### "Practice Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 I've been using this software for quite some time now. very useful, easy to understand, helps my practice thrive in all aspects. Pros Practice Management, Value for Money, Customer Support, Ease of Use, Data Collection, Billing, Scheduling, Practice Management Cons The only thing I would like to see is the implementation of AI in Parent training, and supervision notes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jorge V. Behavioral therapy Mental Health Care ### "Reliable Documentation Tool with Room for Improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 2, 2025 My overall experience with ABA Matrix has been positive. It helps me stay consistent and accountable with session documentation, ensures clinical quality, and facilitates communication with supervisors and agencies. While it has areas for improvement in speed and customization, it remains a reliable tool that supports both therapists and clients in maintaining treatment integrity. Pros I appreciated that ABA Matrix is straightforward to use, the system is reliable for daily session notes, and the platform keeps everything well-organized. It also makes compliance easier by structuring notes in a way that matches treatment plan requirements and supervision needs. Cons At times the platform feels rigid, with limited flexibility when trying to add more individualized details. It can be time-consuming to enter data because of the amount of required fields, and the interface could be smoother and more modern. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Rosbel P. Owner Hospital & Health Care ### "The best ABA software available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 Pros It's a super friendly tool to help us as ABA agency owners manage our operations knowing that everything is covered. Cons Nothing, as of right now I'm very happy with the service they provide and how helpful they are whenever we are in need of changes, updates or just regular questions. Alternatives considered [Office Puzzle](https://www.capterra.com/p/254925/Office-Puzzle/) Reasons for choosing ABA Matrix It had advantages over the other service providers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JE JACQUELINE E. Owner Administrator Health, Wellness and Fitness ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2025 Great experience for many years. Billing features help to save time and money. Clinical and HR features help our practice to keep on updates form our field. Pros Customer support is great as well as features. I would recommend this software for al behavioral Practices as make our work easier and keep us on track with our ethical guidelines. Cons Not having a training system embedded for preparing/ training our team. I would suggest having formal CEUs that align with our current board certifications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Carlos L. CEO Health, Wellness and Fitness ### "Team Behavior review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 My experience with ABA Matrix has been highly satisfactory. It combines user-friendly design, comprehensive features, and excellent support, making it an invaluable tool for anyone working in the field of applied behavior analysis. I highly recommend it to practitioners seeking to enhance their data management and client outcomes. Pros ABA Matrix stands out for its user-friendly design, effective data tracking, customization options, collaborative features, educational resources, and supportive community. It has truly enhanced my practice and the outcomes for my clients. Cons It is an excellent choice for users looking to enhance their productivity and organization. Nothing unlikely about the ABA Matrix. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jocelyn M. BCBA Hospital & Health Care ### "The best software for ABA providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 ABA Matrix provides exceptional customer service. Their support for providers is five-star, and they are always open to new ideas from agency administrators, agency owners, and analysts. I would wholeheartedly recommend them to anyone looking for the best behavioral analysis platform on the market. Pros The software is easy to use . Has excellent Resources for client progress tracking . Has clear features Cons Highly satisfied with this ABA software . It is reliable and perfect for providers . I love this ABA software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM NIRUPAMA M. Behavior Analysis Health, Wellness and Fitness ### "GREAT PRODUCT FOR SMALL BUSINESS OWNERS WITH PERSONALIZED SUPPORT!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2025 Overall the product is easy to use, customer service is great and I always get guaranteed support within one day Pros This product is a great value for money, billed per unit rather than per client or per therapist, great customer support Cons need a better app, notification and scheduling integration with google calendar, need a parent portal to share progress and documents with parents Alternatives considered [Rethink CRM](https://www.capterra.com/p/133963/REthink/) Reasons for choosing ABA Matrix more affordable and personalized service, love the start-up feel! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Enarmey A. Behavior Analysis Health, Wellness and Fitness ### "Behavior and RBT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 Pros The practice management and easy billing. Easy data collection. Easy to use. It is easy to schedule visits. Cons There should be more options for.imterventions. Also should be more opcions for other kind of visits. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)