# AllBooked by Skedda Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AllBooked by Skedda Software - reviews, pricing plans, popular comparisons to other Venue Management products and more. Source: https://www.capterra.com/p/10027256/AllBooked --- # AllBooked by Skedda Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AllBooked by Skedda ## What is AllBooked by Skedda? AllBooked by Skedda is the most powerful booking solution for community-based spaces. We work with athletic facilities, creative studios, coworking spaces, and more, and make it easy for their customers and members to book their courts, fields, rooms, desks, and other spaces. AllBooked's software is centered around an ultra-easy booking experience, a highly customizable rules engine, and advanced pricing and payment processing capabilities. AllBooked integrates with a wide range of outside systems, including smart locks, via Zapier. Founded in Australia in 2013, AllBooked is used by over 4,000 venues around the world. AllBooked was previously marketed under the name Skedda, and remains powered by the robust Skedda booking engine to this day. ## What is AllBooked by Skedda used for? [Space Management](https://www.capterra.com/space-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/)[Club Management](https://www.capterra.com/club-management-software/) Overall rating Based on 70 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AllBooked by Skedda?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.skedda.com/&name=AllBooked by Skedda) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AllBooked by Skedda 4.8 (70) VS. [4.7 (218)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting Price Contact vendor Starting Price $10 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (70) Ease Of Use 4.8 (218) Value For Money 4.3 (68) Value For Money 4.7 (155) Customer Service 4.9 (68) Customer Service 4.7 (170) ## AllBooked by Skedda alternatives [4.7 (72)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (225)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (93)](https://www.capterra.com/p/233108/deskbird/reviews/) Starting price $2.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10027256/AllBooked/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. User Management 4.7 (36) 91.67% of 36 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Room Booking 4.9 (32) 100.00% of 32 reviewers that rated this feature as important or highly important Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Space Reservation 4.9 (32) 100.00% of 32 reviewers that rated this feature as important or highly important Manage the reservation of workspaces Calendar Management 4.6 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Real-Time Data 4.5 (25) 88.00% of 25 reviewers that rated this feature as important or highly important Receive data and information in real time Booking Management 4.8 (22) 100.00% of 22 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations AllBooked by Skedda 72 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Track the status of assets and whether they're checked in or out Create and schedule group classes, recurring appointments, and private sessions, etc. Manage contact details and communication with clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Designed for dance studios Designed to be used in offices Designed for photography studios Accounts held by members of an organization Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Designed to facilitate operations for more than one facility. Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Integrates with QuickBooks Receive data and information in real time Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Manage the reservation of workspaces Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allow organizations to streamline the check-in process for visitors. Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.4 (70) 4.4 Based on 70 reviews ## Pricing Value for money 4.3 (68) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/10027256/AllBooked/pricing/) Value for money 4.3 (68) 4.3 Based on 68 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (68) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (68) 4.9 Based on 68 reviews ## User reviews Overall rating 4.8 Based on 70 reviews Filter by rating 5(58) 4(12) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Aaron S. Admin Asst Human Resources ### "easy, grat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2026 It is very easy to create rules for bookings. Our clients fid it easy to book the conference rooms they want and I am confident they are not double booking things. Pros It is very easy to navigate and create booking venues. I frequently think of new ways to use the product for different venues in our building. Cons I liked everything really. It could be a little more colorful but honestly I like the simplicity of design which doesn't take away from the reason people are looking at the site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mary A. Administrator Sports ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Very easy to use. This is a great product for our customers wanting to book out boats. But, you could use it for booking event space, or equipment too. Pros I loved how fast someone was able to help me. Often, there is a long wait at other companies. Thanks! Cons I can't think of anything at the moment. I have found the people available quickly. May be having a feature to view the year's bookings on the admin side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jade S. Facilities Manager Facilities Services ### "Skedda Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2026 It's really good for our needs and very easy for service users to integrate with. We have compliments regularly. Pros The ease of use in terms of booking and integration with our other systems. It's very straight forward and simple. Cons NA its really great we have no issues at all with AllBooked by Skedda. We find it's great for our organisation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Samantha F. Operations Director Education Management ### "Love it- Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2026 Pros Skedda is super easy to use. It was easy to set up and to explain to our team members. very user friendly. Cons I wish there was a phone app and a way to seperate differnet floors of the offices since we ahve 2 floors Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jenny F. Director Non-Profit Organization Management ### "Community Hub in San Francisco" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 5, 2026 I'm glad we're using it. I don't know if it's truly worth what we've paid, but hopefully by the end of the year we'll at least break even. Pros Customers find it fairly straightforward. I like that there's an ability to create a unique url to automatically tag different types of users. I like that I can add conditions to schedule and users. Cons People don't love immediately needing to add in their payment details. I deeply wish the database was more user-friendly -- you can't sort by specific details and you can't collect additional information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tim K. IT Director Non-Profit Organization Management ### "Worth Exporing! We couldn't be happier." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 I've been very pleased and would recommend this to those who are facing the challenge of managing multiple spaces like us. Pros I enjoy how simple it makes organizing so many event spaces and conference rooms here. We have the ability to expand into the for-profit sector by charging minimal fees for our larger spaces which helps offset costs of running them. Cons My only small gripe is managing user access to bookings and viewing certain spaces. We have multiple businesses in the building so not all spaces are available to everyone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Jillian N. Head of Hive Operations Real Estate ### "User-friendly and great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2026 Pros Our All-Booked experience has been very pleasant so far and our members really like the platform. On-boarding is super easy, modifications are simple to make and it's very user-friendly. Cons There's nothing that I really don't like. I'm not sure if we use it enough to justify the cost, however that is more a function of our business changing and not necessarily the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Monique W. Psychotherapist Health, Wellness and Fitness ### "simple and Easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 5, 2026 I have been really happy with the experience. I also appreciate the quick customer service and ease of the app. Pros It is such an easy app to use, straight forward and has everything I need. Clinicians find it easy to navigate. Cons As my clinic has many different contract options I wish there was a way I could select all the outstanding invoices and click all paid rather than individual clicking. Alternatives considered [BookingKoala](https://www.capterra.com/p/162331/BookingKoala/) [Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/) Reasons for choosing AllBooked by Skedda Customer service and selling points with working with my space and what I needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HH Harrison H. Active Operations Officer Sports ### "EXCELLENT SOFTWARE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Very positive experience overall, I have been using AllBooked by Skedda for over 9 years and have found it consistently reliable, easy to manage and well suited to busy facility operations. Pros Reliable and efficient booking system, easy to use and keeps everything organised and accurate daily. Cons Payment manager can be limited, not as intuitive, and lacks flexibility for more complex booking and billing needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tim H. Operations Manager Construction ### "Progress Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2026 so far so good. customer service through the message board has been really useful and fast response has been great Pros Easy to set up and the App has been really useful for my employees and outside users. Having a system like this to start our booking operations has worked out great so far Cons managing the rules can be confusing/ difficult to navigate on my own, would be more helpful to have a more user friendly interface Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Joanne A. Head of Department Arts and Crafts ### "Excellent product for space management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2026 Pros Excellent product and customer support. It is easy to use, easy to customise as administrators, easy to use for our members and efficient. It has changed the way we operate our space. Cons I wish we could group members so a group can share a set amount of hours of use of the space but otherwise, the platform works really well for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NV Nick V. Chairman Sports ### "Great Scheduling Tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 February 18, 2026 It is a real work horse tool that we rely on. But could be so much more useful to how we want to use it Pros Easy to use. Easy to create a booking. Good view on a page of all bookings Very responsive support and help Cons 1\. Built for a particular business type - ie not a junior soccer club. Not a universal tool for all organisations with different needs. E.g Can’t easily share a booking or send the complete venue schedule to more than one person ie parents of an U9 football team. 2. High price point for our use cases. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing AllBooked by Skedda Ease of making a booking and the single view of the whole schedule across multiple venues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Josiah P. Aquatics Administrator Leisure, Travel & Tourism ### "Amazing Booking Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2026 I believe its a great easy to use software with a great developing team behind it keeping it fresh and up to date often getting new features. The map feature allows our customers to visualise the facility and then get a better understanding when booking out spaces. Pros I loved the trial account that they set up for us to try the software free for 30 days, allowing us to see if the software was the right fit for us. Without this we may not have been able to see its full capacity. Cons I do think it can be an expensive software as its charged per space you have, which can add up quickly. I do think now that it is worth it however due to the great support from the team and capability of the software. Switched from [Jonas Leisure Suite](https://www.capterra.com/p/162924/Centaman/) Better user experience, easier setup and settings, wanted customers to easily view the spaces via the maps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Evan B. Manager of Business Intelligence Civic & Social Organization ### "Easy to use, set up and share" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2026 Has been a very good product for our needs. We only have a few rooms to rent and the ease of setting those rooms up has been great for us Pros Ease of use and set up. It was our first time using a booking platform and met our needs well and efficiently Cons no complaints. the product has been good and as advertised and the support we received during set up and currently has been exceptional Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JE Jennifer E. Owner Executive Producer Entertainment ### "Great...minus needed update to features. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 17, 2026 Good experience- customer service is responsive as far as time. We've used "AllBooked" since it was Skedda, and it's been far too long to wait for the needed features. Pros It's a full-featured booking system that allows multiple spaces and also specific add-ons for spaces (i.e. a keyboard, microphone, etc.) and it's simple to assign specific costs for each item. Cons I HATE that it does not have more ways to filter the view. For a venue booking multiple spaces and needing to be able to view by day, or block of time, it's a real drawback and we've been begging for this feature for years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VJ Vanessa J. Charity Director Health, Wellness and Fitness ### "Easy Booking System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2026 Great support, the team respond in a timely manner and the platform is always being improved. As a charity it is important to us to have affordable systems that help us to be as efficient as possible. Pros The simplicity from both sides, it is easy for us to use and our clients. We've used it for over 6 years. It improved our efficiencies and income. Cons We'd like to be able to bulk mark off our payments so we can use it as an effective financial check, at present it is far too onerous as you have to do it by individual occurrences, costing us too much admin time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bruce V. Co-Director Sports ### "Given my business the credibility it needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2025 Overall my experience with these guys has been flawless and I feel genuinely and sincerely taken into consideration when I contact their support staff with a bunch of my crazy ideas! Couldn't ask for a smoother experience thus far. Pros We've used their platform for close to 2 years now and honestly its been a game changer for us from an out-of-the-box solution. Efficient and genuine value for money to give my business the credibility it needs. Cons The only con I can think of is the inability to customize the look and feel such as fonts & colors of everything as a whole, but even this was an easy workaround to make this still fit into my brand's identity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2025 Hi Bruce, Thanks for such a fantastic review—it really means a lot to hear that AllBooked's been such an impactful tool to your organization, our support team's been helpful, and you're finding true value from what we deliver. That's everything we could hope for and more! We've passed your feedback on fonts along to our team, and have good news about colors—you can put any hex code into the platform, and the interface will update to reflect your brand. Check out this article for how to do so: https://support.skedda.com/en/articles/3077467-basics-brand-color Thanks again for sharing your positive experience! RK Rachel K. Owner - Director Facilities Services ### "A Joy to Use Everyday" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2025 Excellent - professional, smart and enjoyable to use everyday. The live customer support is also extremely helpful and valuable. Pros The ability to customise booking conditions, booking rules, pricing conditions, and payments by user tag - so apt for real time businesses! Cons I'd like my customers to have a dash to see what their quotas/pricing/subscription is - I'm sure it's on the way down the track. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2025 Hi Rachel, Thank you for sharing your fantastic review. We really appreciate your comments, and are so glad AllBooked's been a helpful tool for your business—and that the team's been supportive along the way! We've also brought your feedback about customer dashboards to our product team for their review. Thank you again for sharing, and we're excited to see your continued success! SJ Samuel J. General Manager Arts and Crafts ### "Improved Booking Experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2025 Allbooked has enabled us to streamline processes and offer customers an efficient booking experience. Pros The ability to set many different pricing rules, particularly based on user tags. This has enabled our complex pricing structure which offers more affordable pricing to members. The platform is easy to use and the app is fantastic. Cons I'd love to see more payment options soon. Top priority would be facilitating customer subscriptions in the platform, but discount code / coupon functionality would be extremely valuable to us in monetising our spaces. Other payment features that would be beneficial include - ability to sell add ons in the booking form or at checkout (such as technician support at our music studios, or drumsticks). Ability for customers who pay upfront to edit/amend their bookings post-payment, and have this integrated into Stripe so that their payment adjustment is automatically processed. Alternatives considered [Spacebring](https://www.capterra.com/p/179201/Spacebring/) Reasons for choosing AllBooked by Skedda We chose Allbooked because it could facilitate our complex pricing structure, including different prices based on space, user, and time booked (1hr, 4hrs etc). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2025 Hi Samuel, We're thrilled to hear that AllBooked is adaptable to your pricing strategy, and easy to use both for you + your customers—this is precisely what we want the product to deliver! We also understand and appreciate your thoughtful feedback on payment options, and have submitted them all to our product feedback log. While we don't have an exact timeline on these items, know that they are in front of our team to review and prioritize. Thank you so much for taking the time to share! DH Dan H. Executive Director Non-Profit Organization Management ### "Skedda works for Grey Bruce Makers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2025 Great. Prompt service and no issues with uptime. Our members have no problem using the system to book time on machines. Pros Great Sales and Setup support Easy to use administration back end Easy to book for users Easy to see utilization Cons We have a number of machines so the cost per booking is high for our use case. I would like to be able to be able to organize machines by room in list view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 21, 2025 Hi Dan, Thanks for taking the time to share your thoughts on AllBooked! All your "pros" are exactly what we strive to deliver to our customers—a great experience with the product all the way down to the support from our team. We'd love to gather a bit more feedback from you about your specific use case + pricing experience to help us continue to improve the product. If you're open to it, our Product Manager would love to connect with you to learn more—feel free to reach out to info@allbooked.com and we'll get the conversation going! Thank you again for sharing your feedback! GE GREGORY E. IT Manager Non-Profit Organization Management ### "A little pricy but great system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2025 The system is very intuitive to use and visually pleasing. The designers have done a wonderful job on this system. Pros We have a building that has multiple tenants with shared meeting rooms. This system allowed us the ability to setup internal and external booking options and is very user friendly. Cons The system is little pricy but the functionality we get meets our wish list so this helped to justify the costs. Switched from [Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/) The old system was cumbersome to use and hard to allow access for our remote workers and external tenants. We required VPN connections when off-site and was a bit of a learning curve for new users. Alternatives considered [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) [Kadence](https://www.capterra.com/p/229863/Kadence/) Reasons for choosing AllBooked by Skedda There were too many limitations on the above mentioned systems. Skedda provided the same feature and allowed the internal/external access to shared spaces we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2025 Hi Gregory, Thank you for your review! We're thrilled to hear that you're enjoying the different booking options and finding the user interface intuitive—we take great care in making sure the system is easy for both admins and users alike. We also aim to deliver the most value possible for your investment, so it's wonderful to hear you feel it's paying off. Thank you again for sharing your feedback! DH Donald H. President and CEO Entertainment ### "Streamlined and Reliable Booking Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 4, 2025 It’s a well-designed, reliable platform that simplifies space and resource management. Minor learning curve for new users, but nothing too difficult to overcome. Pros AllBooked by Skedda is incredibly user-friendly and intuitive. The clean interface makes it easy to manage bookings, set up spaces, and customize access rules. The automation features save time and reduce manual admin work, and the calendar view is perfect for quickly visualizing availability. Cons Some customization options feel a bit limited, especially when it comes to branding and more complex booking rules. It would also be helpful to have more advanced reporting or analytics features built in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Phillip P. Director Education Management ### "Great overall product for paid space reservation, especially if customers pay upfront. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2025 It has been positive, although I was hoping with the transition to Allbooked, it would gain benefits not previously available. Unfortunately, it seems like it has only lost access to benefits available in the Skedda version, without gaining any benefits of note for Allbooked. Additionally, the cost continues to rise without any notable improvements. Pros The ease of the UX for both myself and users, it is easy with the App, website, and all the different views within each. Cons The integrated billing / customer payment options are very limited. If you want online payments integrated in the system, you have to have customers pay for each reservation one at a time whether you have them pay upfront or at a later date. It would be so much better if they had the option to pay for all of their unpaid usage in a single transaction. It would be even better if the system could create a customer invoice. Switched from [Teachworks](https://www.capterra.com/p/233485/Teachworks/) Their set up required significant workarounds to meet our needs (i.e. to have a tutor reserve a space on their own, they had to be added as a "family" and "tutor" and then have each student created and added to the family and their caseload before they could reserve a space. Where as Allbooked/Skedda they reserve the space and a custom question they complete during the booking process provides the student information. Alternatives considered [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) Reasons for choosing AllBooked by Skedda Ease of setup and functionality allowed it to be quicker and require less maintenance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2025 Hi Phillip, Thank you for your feedback! We strive to deliver an intuitive UX, as we know your customers' interactions with the product reflect directly on your business—so it's wonderful to hear that both you + your users find AllBooked easy to use! We also truly appreciate your feedback on payment functionality. We understand how important consolidated payments are to your workflow, and have gone ahead and submitted your request to our product team. While we can't provide an exact timeline, know that your feedback helps guide our roadmap, and is extremely helpful as we continue to grow. Thank you again for sharing your thoughts! JR Jeff R. Ops Specialist Non-Profit Organization Management ### "Solid platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 2, 2025 great customer service. their team is super patient when working with someone who is not an IT professional. Pros It's pretty straightforward, simple, navigable. we've been using the platform for years as our headcount and footprint has grown. Cons the microsoft/outlook integration is such a headache when staff changes occur. syncing isn't as reliable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 12, 2025 Hi Jeff, Thanks for dropping us a review! We're very lucky to work with customers like yourself who see the value in what we offer, and we're glad that you've had a great experience with our support team. Regarding the Microsoft Outlook integration, we understand this is important, and would like to learn a bit more about how we can improve. If you're open to it, our Product Owner would love to gather additional feedback—just reach out to us at info@allbooked.com to get the conversation started. Thanks again for sharing your thoughts! HS Heather S. Executive Director, Strategic Growth Education Management ### "Pleased with the Skedda's product and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 2, 2025 The Staff have been so willing to help us get up and running. They were constantly checking in to ensure our needs were being met. Pros The attention we received from the staff and the follow-up were amazing. Skedda's AllBooked was the only product that we found that could do what we needed. Cons A little more expensive than we would like... We are a Canadian organization and the fees are in USD. Alternatives considered [Omnify](https://www.capterra.com/p/149645/Omnify/) Reasons for choosing AllBooked by Skedda The personnel were easier to work with and seemed like they were really listening Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 12, 2025 Hi Heather, Great to hear! We aim to deliver a supportive, helpful experience to our customers, and it's fantastic to learn that you've experienced it firsthand. We understand price is important, and we work hard to make sure it matches the value we deliver. That said, we're always looking to improve, so we really appreciate your feedback! 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