# Mindset AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mindset AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10027071/Mindset-AI --- # Mindset AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mindset AI ## What is Mindset AI? Mindset AI's Conversational AI Platform will turn your static content library into engaging digital coaches that provide precise answers and performance support. Tailored For eLearning Providers: Make your clients rely on, love, and keep paying for your content. Increase membership revenue and reduce churn. Ready For L&D Innovators: Help your users search and find what they need. Professional development and training made simple and engaging. Protect Intellectual Property: Mindset Ai's secure, encrypted platform protects your corporate data and IP. Sync your content libraries, build no-code AI agents, create workflows, and automate tasks. Streamline revenue generation through your learning content. Integrates with Slack, MS Teams, SharePoint, Google Drive, HubSpot, Stripe, and more. Book a personalized demo today and see Mindset AI in action! ## What is Mindset AI used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Learning Experience Platform](https://www.capterra.com/learning-experience-platform-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £30000 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mindset AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://mindset.ai&name=Mindset AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mindset AI 4.9 (15) VS. [4.4 (327)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price £30000 Flat Rate, Per Year Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.3 (327) Value For Money 4.9 (15) Value For Money 4.4 (218) Customer Service 5.0 (15) Customer Service 4.5 (287) ## Mindset AI alternatives Highest Rated [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [View all alternatives](https://www.capterra.com/p/10027071/Mindset-AI/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.3 (10) 90.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data AI/Machine Learning 4.8 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Code-free Development 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Multi-Channel Communication 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Contextual Guidance 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Interprets what a user is doing based on context and helps guide them through the process. Customer Experience Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Mindset AI 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Bots that work alongside humans on tasks that cannot be fully automated Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Create and automatically send premade copy in response to customer messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Interprets what a user is doing based on context and helps guide them through the process. Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. Assemble applications and processes by dragging over and arranging pre-built components Tools to improve and measure employee satisfaction and involvement Online portal where employees can access and track their own information Tracks metrics that provide insight into how a user interacts with any interface or product For the intention to be used by developers Used as a promotional or demonstration tool in sales and marketing presentations Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Ability to chat online in real time Enable businesses to implement machine learning algorithms on business data such as sales and revenue Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English Adjust communications based on previous interactions or personal preferences Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows See options for potential search queries within the system Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Assembling information about a topic of interest and building content paths without assistance from third parties Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Automate processes from start to finish without human assistance Program systems that assist users with their daily administrative responsibilities Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.9 (15) Free Trial [View pricing plan details](https://www.capterra.com/p/10027071/Mindset-AI/pricing/) Get A Quote £30,000 Flat Rate,Per Year It includes: - Embed agent admin console components inside your product - Enterprise support - Agent monetization support - Advanced accuracy setup support - Volume-based pricing Value for money 4.9 (15) 4.9 Based on 15 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Cloud BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(13) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PB Paul B. Operations Director Management Consulting ### "It's all about the relationship" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 Our experience with Mindset AI was very much one of working in collaboration as a partner, rather than as a traditional customer/supplier relationship. Having a dedicated (in both senses of the word) Customer Success Executive really underpinned this. Pros Mindset AI as an organisation have put together an excellent combination of platform and service. What I particularly value is the work of the Customer Success Executive, whose job revolves around understanding our business and helping us tune the tools on the platform to create the optimum offering to our customers. Cons In the early days we found that during the assimilation of our material onto the platform the "chunking" was a bit random. This has been improved following our initial feedback. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Mindset AI gives us much more flexibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. QE Quentin E. Principal Consultant Management Consulting ### "Great support from articulate professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2025 Very productive, \[sensitive content hidden\] were very attentive and helpful to me while I was presenting our material, for them to add to their platform. Looking forward to seeing the end result and hopefully working together again in the future. Pros I haven't experienced the product (Ai platform), however I've spent a day and a half with \[sensitive content hidden\], and a few hours with \[sensitive content hidden\]. I found them both to be friendly, and helpful but also very articulate. They managed to answer all of my questions, and helped me to present the material that they will now put on to the platform Cons Nothing to comment on here, very happy with the service/ support received so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Steve C. Co-Founder and Director Information Technology and Services ### "Good flexible product, together with a great team." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2025 The team were helpful in the pre-sales period providing a lot of information. Now we've actually got the system up and running they remain helpful and interested in what we're doing. They are also up for hearing ideas and working on things should they be considered a good idea.I think I have already referred them on to other contacts and clients of mine. Pros Very flexible, good at ingesting almost all types of data. I like the way it provides references for where it found the information to develop the answer the agent provides. The team are flexible, friendly, responsive and helpful. Cons Nothing that I can think of at the moment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2025 Hi Steve, Thanks so much for this review. We're delighted to hear that you enjoy the flexibility of our AI agents. We are so grateful for your feedback - it really helps us develop new features. So keep it coming! Thanks again for sharing your thoughts! Best, Anna from Mindset AI Rodney B. Sr Consultant Professional Training & Coaching ### "Mindset AI accelerates your AI iniatives" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2025 While the platform is a quick and seamless way to build an AI agent, the team is incredibly responsive. They are always there to help, to guide, and to inform. Pros The Mindset AI platform is easy to use, thorough in its features, and constantly improving with new features to help refine your AI Agents. Cons The system can be from time to time a bit slow to respond. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2025 Hi Rodnay, Thanks so much for this review! We're glad to hear that you enjoy building AI agents with Mindset AI and partnering with our team. Thanks again for sharing your thoughts! Best, Annafrom Mindset AI RR Roman R. Director of Product Management Health, Wellness and Fitness ### "Evolving Customer Support with AI Efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 Our experience with Mindset AI has been extremely positive. Their responsive team and tailored solutions have added tremendous value to our operations, driving efficiency and satisfaction across the board. Pros Mindset AI has been instrumental in providing our providers with effective and user-friendly access to information. We particularly appreciate their tailored approach, which includes seamless integration with our database, an attentive customer success and tech team, and, most importantly, their deep understanding of our use case and actionable support. Since adopting Mindset AI, we've reduced the load on our customer support team by up to 30% and significantly improved provider satisfaction. Additionally, their ability to act quickly and adapt to specific problems is a standout feature, especially compared to other solutions that only offer static, off-the-shelf products Cons The only area for improvement is managing multiple systems for customer support (e.g., ticketing system for human agents and Mindset AI for automated agents). However, this is a relatively minor challenge, and we’re confident that with continued growth and collaboration with Mindset AI, this will become even more seamless over time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 2, 2026 Hi Roman, Thanks so much for this review. 30% reduction in workload - what an amazing achievement! We're glad that Mindset AI has saved time for your support team and improved provider satisfaction. We are delighted to be working with exceptional innovators like yourself. Your feedback helps us continuously improve our solutions. Thanks again for sharing your thoughts! Anna from Mindset AI BB Bob B. Chief Operating Officer Mental Health Care ### "Great company, Amazing Platform, Excellent use of AI features, Fantastic Client support. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 We enjoy a very good relationship with Mindset, they have always worked on the basis that we are partners rather than just clients, they have a fantastic team of people that are professional and skilled in their roles. They listen to client changes and implement solutions that we wouldn’t have come up with ourselves. All companies have a choice on who they use for their business needs and Mindset for us has been instrumental on our journey. We highly recommend them for businesses that require a platform that provides advanced technologies such as AI and fully scaleable. Pros Mindset provided the platform we needed after we transferred from another, they handled everything to ensure we had the same functionality as we previously had and that was on a platform that had live clients which was done without major interruption to the end users. Cons Both are companies have grown and with growth sometimes there are minor issues with customer experience but those times where few and always rectified in a timely manner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2025 Hi Bob, Thanks so much for this review. It's been a pleasure partnering with you. )ur relationship has helped us improve our platform and introduce solutions that truly make a difference. Thanks again for sharing your thoughts! Anna from Mindset AI PD Pooran D. CEO Computer Software ### "Mindset.ai will transform our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2025 I couldn't imagine a better experience. The whole team are always to open to listen and respond to our needs. Pros The team is always so responsive and quick to provide feedback on our requests. Cons I really can't think of anything. If there is functionality we need but is not yet available we always have a good conversation about how to include it in their development roadmap. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2025 Hi Pooran, Thanks so much for this review and your kind words. We're thrilled you enjoy working with the team and the product. Thanks again for sharing your thoughts! Anna from Mindset AI Kirsten W. Head of Product and Engineering Management Consulting ### "mindset.ai" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 Working with the mindset team has been really great, they are very responsive, and keen to collaborate and support our initiatives, as well as being able to accommodate some product requests we have made. Pros The integration of our content into mindset did require the mindset team to identify new ways to consume different content type than they have previously, this was done quickly and proactively. The user experience from both a end users perspective, and the admin tools within are very intuitive and easy to use. The tone of the agents are very adaptable, and it's ideal to be able to blend our content along side a larger source of material, with clear steps available to ensure accuracy. Cons Some of the features we are keen on utilising are still at roadmap stage, however the team at mindset are great at communicating when they make new releases. Alternatives considered [Amazon SageMaker](https://www.capterra.com/p/234216/Amazon-SageMaker/) Reasons for choosing Mindset AI Ease of deployment and speed to market, and great customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2025 Hi Kirsten, Thanks so much for your review. We love partnerships that challenge us and help improve our platform, and it's been great working with you on new ways to ingest content. We'll continue to develop new features - and hopefully, our regular deployment announcements will always contain something you find useful. Thanks again for the review! Anna from Mindset AI PM Paul M. Innovation Director E-Learning ### "Exceeding expectations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 From initial contact through to implementation, the process, service and guidance have been excellent. The trust, communication and collaboration were quickly established and have been the cornerstone of what feels like our effortless success. The combination of the product and the onboarding experience resulted in a very impressive time-to-market. Pros The product is exactly what we were looking for and more. The standout has been its performance and fit for our business, where our customers require highly accurate guidance and support. The product is well designed, and we are seeing enhancements very regularly. Cons Over a year into the process of working with Mindset AI I have not experienced any negative aspects to comment on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2025 Hi Paul, Thanks so much for this review. We're delighted you are satisfied with our software's performance and capabilities. We certainly prioritize fast time to market: it's not enough to have a great solution; it also needs to start delivering value fast. We're glad you were happy with this aspect, too. Thanks again for sharing your thoughts! Anna from Mindset AI TC THERESA C. CEO Information Technology and Services ### "CEO REVIEW OF MINDSET AS A PARTNER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2025 EXCELLENT - It's a true partner mentality with an investment to help us build a business on their platform. Pros Love the team and the capability to build a business around their platform. Cons NONE - I'm very pleased with the investment they are making in AU for the long run and as a true partner. Switched from [Ruzuku](https://www.capterra.com/p/210405/Ruzuku/) More capability for assessments and LMS capability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2025 Hi Theresa, Thanks so much for sharing your opinion! It's been wonderful partnering with you over the years and your amazing feedback means the world tous. Thanks for the review! Anna from Mindset AI [View all Reviews](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)