# Breely Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Breely Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/10025371/Breely --- # Breely Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Breely ## What is Breely? Breely is the front desk for your business. We help to manage and automate every customer interaction — like scheduling appointments, collecting client information, and engaging with clients, so you can focus on the core of your business. ## What is Breely used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) Overall rating Based on 29 user reviews Reviews sentiment Positive 86% Neutral 7% Negative 7% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Breely alternatives Highest Rated [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/10025371/Breely/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Branding 4.0 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Customizable Fields 4.7 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Online Booking 4.7 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Third-Party Integrations 4.4 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Appointment Management 4.6 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Availability Management 4.6 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Breely 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically populating fields or sections within a form Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Capability of a software or system to make decisions and perform actions based on specified conditions Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Automatically find mutually available meeting time slots across multiple calendars Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Streamlining repetitive tasks and activities through automated and predefined workflows Notifications that are delivered to users as soon as an event occurs Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Allocate and manage resources, such as employees, equipment, facilities, and other assets Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (29) 4.5 Based on 29 reviews ## Pricing Value for money 4.7 (29) ### Starting price Free trial available Value for money 4.7 (29) 4.7 Based on 29 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ iCloud](https://www.capterra.com/p/204717/iCloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (29) 4.4 Based on 29 reviews ## User reviews Overall rating 4.6 Based on 29 reviews Filter by rating 5(23) 4(2) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent JC Jennifer C. Nail Technician Cosmetics ### "Good scheduling for salon clients " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 My overall experience has been good. I am happy that my clients get multiple reminders about their appointments. This makes my clients happy. Therefore it makes me happy! Pros The reason I chose to use Breely is because the notifications that are sent to my clients tell them when their appointment is, where it is, and what it is for. This is very important to me. My customers stay informed about their appointments easily. The price is great compared to other scheduling options. Also, being able to customize my reminders is a plus! Cons The thing I like least is that there is not an easy way to repeat appointments. I have clients that come at certain times every week or month. If I could do a repeat appointment for a year at the time it would make scheduling easier. I wish there was an app. I can only see one day at the time with my phone so a tablet or computer is necessary for scheduling and searching for appointments. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) The Cost of Breely is 1/3. The reminders allow the customer to know what their appointment is for. This was the most important part for me. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing Breely Square is very expensive if you do not use the Free plan. The Free plan only allows you to send one appointment reminder per appointment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Laura A. owner Writing and Editing ### "Breely Assessment after approximately 3 weeks" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 March 17, 2026 Overall experience is fair. I will be cancelling our Breely subscription after this month as the benefit for a paid service is not present when it does not work across all devices and customer support is minimal. Pros Similar to other scheduling apps for less cost, but there are definitely kinks within the system that need to be worked on and features that can be added for a better user experience. Cons Biggest con is customer support is highly lacking, especially for a paid subscription. The link to scheduling didn't work on many mobile scheduling devices as reported by many customers. Support said they could not duplicate the issue, yet issue was widespread. Communication stopped from "support" after saying they couldn't duplicate despite reaching out and sending screenshots of the issue. Interface for building scheduling could use some improvements for a more intuitive expeirence. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Andi T. Owner Health, Wellness and Fitness ### "A flexible, easy to use booking software that my clients and I love!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Honestly, I expected to take a couple weeks to switch over, but it took a fraction of the time and it was up and running and my clients were using it. I am so grateful I switched! Pros It is flexible, easy to use and most importantly, effortless for my clients! The price is perfect, but it’s more about how customizable it is and how flexible it is! To say that it’s worth it is an understatement! Cons One thing I wish was easier was being able to set up products. Although you can do it, it doesn’t really fit with how I would like to be able to organize and track products. I don’t need anything complicated, but I wish Breely did this because I know that they would do it well! Switched from [Pixifi](https://www.capterra.com/p/128862/Pixifi/) It was created for Photography and I let my Photography company go. It was complicated, expensive and difficult for my end user clients to use. There is no comparison Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reasons for choosing Breely None of them were very full featured. And they cost more. And they were more challenging for my clients to use in some cases! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jen L. Owner Online Media ### "Breely is the bees knees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 I love that it's an all in one deal with being able to send clients to set up an appointment, charge them, and send them emails all in one. Super user friendly for somebody who doesn't always pick up these things easily. Pros The AI feature saves me so much time! I can just ask it to make forms for me ect., and it does it just like an assistant would. Cons Having to have a separate place for a forms and events seems redundant and took too much time having to use them together. Seems like integrating them into one thing would make things quicker. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Because your AI feature makes it so that I can create everything I need so much easier. It makes it more user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sondra T. Owner Alternative Medicine ### "So Happy to Discover Breely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2026 I've been a Breely user for not even a month and can say that I'm so happy I found this service. As a small business owner, I have found it invaluable! Pros I am new to Breely and have been amazed with the many things I'm able to do for my business besides just scheduling. The service has allowed me to create my own intake and consent forms, which can be automated to be sent at the time of scheduling. I've also set up classes as events and am able to accept payment at the time of scheduling as well as create automated emails with this service. The best part of Breely is that you're able to open a free account to learn the service to work with the scheduling and forms to see if it fits your needs! Cons There is a small learning curve associated with learning how to create forms, but being able to customize my own intake forms is priceless. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) I used the free offer to see if Breely would meet my business needs, and with the use of the AI feature and seeing what Breely could do, it was an easy decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Julia Z. Owner Health, Wellness and Fitness ### "Really pleased so far with Breely's interface, layout, and customization!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2025 Really positive so far. We're pleased to have made the switch from Acuity and look forward to seeing the product grow with us. Pros Simple calendar layout, easy form creation, excellent customer-facing experience for using things like packages and managing appointments. Cons We'd like if there was an app as it would allow for easier event management by our contractors for events. We are also a little uncertain about the product's longevity simply given that it isn't well known and hasn't been around long. I think the AI form building is incredible, however it's at the detriment of being less fluent in navigating the software personally. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) We were losing a lot of potential customers due to the limitations of Acuity's booking interface. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reasons for choosing Breely It was better suited to the variances in our programming, the importance of a calendar view feature, and a very accommodating setup process. Also, the cost is appealing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Shekinah Y. Outpatient Director Non-Profit Organization Management ### "Great product! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 November 25, 2025 Overall, the product itself seems as if it worth the money. I would like to use it for my booking and calendar organization. The only drawback is not receiving communication from the creators when asking specific questions around billing. Pros It is user friendly, and the AI makes it easy to ask questions and get answers quickly. The set up is quick and very straightforward. Definitely something I want to use with my entire team. Cons Trying to connect to an actual human being to answer some questions regarding billing. I sent multiple emails but received no communication back and it has delayed my process and consideration of purchase. Switched from [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) Did not meet the needs of what my program needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK Violeta K. Self-Employed Health, Wellness and Fitness ### "I would recommend switching to Breely." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 Overall, Breely has way more more pros that I actually need on a day to day basis, and just 1 con that I can ignore for now. I would recommend switching to Breely. Pros Breely is an easy to use but advanced appointment booking and management platform. I was looking for a booking platform that would help me use Square payments, allow to create different availability for each team member, create custom emails, be good value for my money, and have an excellent customer support. I found all this and more in Breely! I can have all I was looking for, plus create gift vouchers, discount codes for my clients, and create forms like T&C's agreements, waiting lists or email preferences. I am very happy with Breely, and my clients noticed the difference! Cons One thing that I didn't like was that in order to automate newsletter submissions, I would need to use a paid subscription to Zapier, so Zapier would use webhook to extract my clients data from Breely into MailerLite. Unfortunately, webhooks in Zapier are only on a paid plan. So for now I transfer my client's data manually, but my husband is a programmer, so hopefully he will create a free workaround for me. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) It was more expensive with less features and customization. It didn't even have the option to set up a deposit or different availability for people on the team. Alternatives considered [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/) [TidyCal](https://www.capterra.com/p/250843/TidyCal/) [Calendly](https://www.capterra.com/p/148036/Calendly/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Timely](https://www.capterra.com/p/142756/Timely/) Reasons for choosing Breely Breely had all the features I needed that others wouldn't, along with more customization, and value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Monica L. Co-founder E-Learning ### "Best scheduling platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2025 As mentioned earlier, this is the only product we’ve managed to find that suits our unique needs. The customisation is very strong. Pros We are a small online business, we tried all sorts of scheduling platforms on the market, free or paid, but nothing met our unique requirements. Breely is the only software that managed to tick all of our checkboxes. Very high customisation! And more importantly, at a very affordable monthly rate!! Cons I personally think the user interface can be improved. As a product designer myself, I can see Breely’s strong UX centric values demonstrated in the well sort out product. All the functionalities are there, but visual it can look a bit nicer! Also, would be great if the Breely branding can be removed. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I switched from Cal.com which wasn’t an option from the dropdown above Bulk booking function with advance payment Alternatives considered [TidyCal](https://www.capterra.com/p/250843/TidyCal/) [Calendly](https://www.capterra.com/p/148036/Calendly/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reasons for choosing Breely Bulk booking function with advance payment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Julie F. Owner Alternative Medicine ### "Recommended for sole proprietors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 16, 2025 Overall I think this is an excellent tool for a really great price. I've been recommending it to my therapist friends. Pros For the price, I think this scheduler does almost everything I need it to. I am a massage therapist, and being able to have HIPAA-compliant forms is a must, and thankfully, Breely accommodates that. The form-making process is easy and intuitive. There are some basic CRM features included like follow-up emails and texts, which are a nice added touch. As a sole proprietor, Breely has been a great tool. Cons The customer support is AI only, which became frustrating when I had an account issue that was limiting my customer count. I had to interact with the AI a lot in order to finally be given information about putting in a support ticket. Once I put the ticket in, I never got a confirmation that the issue was addressed, but I noticed that it was resolved, and I was actually credited, which was appreciated. So if you are diligent, you will be helped, but troubleshooting was not as seamless as it could be. Alternatives considered [Availity](https://www.capterra.com/p/68854/Availity/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) Reasons for choosing Breely Breely was the most cost-effective for what I needed as a solo practitioner while still offering a pretty robust set of features with customization ability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rachel J. Consultant Management Consulting ### "So far, great! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2025 Pros It’s very user friendly and the AI features are accurate and helpful. I was easily able to link it to my website for clients to book, and link to my calendar for easy scheduling. Cons I think the payment linking options could be better, but other than that I have only positive comments. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Breely Reddit reviews recommended Breely and it meets my needs at a reasonable price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sarah P. Owner Arts and Crafts ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2025 Super easy to use, the reminders sent to customers are excellent. I love that you can offer different payment options on different bookable offerings. Just love this app so much, it's saved us so much in admin time and increased our bookings. Pros The ability to restrict 'resources' on the calendar. We run workshops and only have one teaching area available at a time, so this feature helps us offer as many spots as possible, but prevents overbooking from occurring. It saves heaps of time in admin! Cons I'd like more ability to edit the look of the emails sent to customers, to add branding and custom brand colours would be great. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing Breely Functionality of the calendar and the key feature for us was being able to restrict bookings by 'resource' - we only have one table available for teaching at a time, but have multiple classes available for booking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NI Nazmul I. Director Health, Wellness and Fitness ### "Breely is Great " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2025 overall i think it's great very easy to use, great value for money. booking is great, is very great tool for customer support, Pros Breely is amazing, very easy to use, great value for money. booking is great, is very great tool for customer support, Cons there are some limitations on design as it does not allow much customisation to be done but other wise it's great Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) too complicated and it was very expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL LACI L. Director Health, Wellness and Fitness ### "Not for the detailed." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 28, 2025 If I weren't tired of moving my clients around I would switch. Breely was Acuity and I followed. I'm sick of shopping and relearning platforms so I'm upset but here.. Pros I liked when we could speak with a person. I wish it cost more so we could. It's almost "too" cheap. Cons It's all bot, no humans now. Asking for work-arounds to a bot named Fin goes nowhere, even when you say you need more help. No one responds! Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Because Breely founders created a Acuity(?) and I got talked into switching? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Donald A. Physician Assistant Health, Wellness and Fitness ### "Breely makes appointments easily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2025 Loving the way you can customize everything on it. I am just starting out with my business and it’s been a great addition to my website. Pros Simple to use and easy to add to business website. Love that you can customize it to what you need it for. Cons I noticed that there is not an app for Breely yet, which adds a step to check your account and appointments. Would be nice to have an app. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) There appointment section was not customizable Breely was. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Karen F. Website Designer Design ### "Satisfied Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2025 There was learning curve with this system but very nice overall. Breely does provide a lot of functions with the free version that a lot of the other CRMs do not. Pros The customer support is great! I am new to Breely and still trying to figure everything out. I had an issue with merging accounts and reached out to you guys on Saturday with the expectation of receiving a response on Monday but I just got a resolution to my issue by \[sensitive content hidden\] who walked me thru how to obtain my other accounts. Thanks you so much! Cons I think there should be some YouTube video out there or on your site to help newbies common issue that regularly occur. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing Breely As starting out as a new business there are a lot of expenses and I needed something that was low cost to begin with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Abbie G. Attorney, Mediator Legal Services ### "Promising But Still Needs Work" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 June 27, 2025 Generally, my experience has involved a learning curve, but for the most part has been positive. The main disappointment and frustration is with one of the \[sensitive content hidden\] .I sent a very thorough message going over the relevant portion of my experience, asking several explicit questions, pointing out the potential bugs, and tossing out some feature requests. \[sensitive content hidden\] ignored what I actually said in favor of a 4-sentence response telling me Breely may not be right for me by citing inaccurate reasoning and just generally tried pushing me away from the app. I remain absolutely dumbfounded. When I pointed this out and requested my questions be answered and bugs addressed, he addressed only 1 of 2 glitches and technically answered 2 of 4 questions, except--importantly--he went backwards with one of the responses. Basically, that question started with the other f\[sensitive content hidden\], who had already provided info leading to my current, follow-up question. Instead of seeing this in the chain, \[sensitive content hidden\] provided useless info I had already seen and asked further about. Who knows when/how this will end because I'm not currently feeling supported. Pros I've been incredibly impressed by the overall robustness, especially the ability to maintain not just more classic scheduling but subscriptions, packages, and classes in one space. Cons It's clunky and not always the most intuitive. The conditional logic, while appreciated compared with so many platforms without it, is nonetheless quite limited and an incredibly unfriendly UX. I've also already encountered a couple glitches. And Breely's lacking several features that are key for me and, I imagine, many other industries, such as the ability to set a meeting as a call, offer location options without creating separate forms, or any type of meeting poll. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Haven't completely made the switch--I'm currently phasing out my Calendly. I'd have to pay more to access certain key features and find another solution for many needs. So even where Breely isn't the 100% best, it's closer to my full needs and an incredibly reasonable price. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Breely I WAS FORCED TO CHOOSE SPECIFIC PRODUCTS DESPITE NONE OF THE ONES I EXPLORED BEING AN OPTION. I've explored many of the non-mainstream options currently on the market. At least in my initial cutthroat "explore further" vs. "no thanks" review, it was clear Breely had the most to offer / is still new enough that it will only grow / refine from here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Marcey R. Founder, Speaker, Consultant Professional Training & Coaching ### "Happy to shift from Acuity to Breely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 Hire a consultant to set it up. I did that with both Acuity and Breely, and it saved me loads of time and tech frustration. Pros I’m loving Breely’s fresh, modern interface. It feels light-years ahead of the bloated setup I left behind with Acuity. As a coach and consultant, the automations and forms are a perfect fit for my business—we’ve streamlined so much follow-up that our client concierge role is almost obsolete. Cons One heads-up: when I traveled, it defaulted to the local time zone instead of sticking with my EST setting. I just escalated it, and based on Breely’s usual responsiveness, I expect a fix soon. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) It was too bloated and complicated and the interface felt archaic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FT Fitrah T. Counselor Religious Institutions ### "Client-based booking platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2025 My overall experience with Breely is positive and well-received. What keeps me using Breely is the seriousness in adding features to the wants of the clients. Pros What I liked about Breely is the customer service. They have responded to me while also working on features that I would like to have added. Cons The lack of updates on features introduced is what I liked the least. Updates on features would be great for users, as it feels like Breely is constantly growing. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) They lacked the options in payment methods users could use for their customers. Breely provided the payment method iDeal and many other methods like Klarna and Bancontact, but Setmore did not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sher S. Immigration Consultant Legal Services ### "Easy and Affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2025 Very easy to navigate, and the performance is really good. The performance of the website is really good Pros The platform is easy to use and affordable for small startup businesses. The platform has helped me in getting new clients. Cons So, I have liked it. The platform has helped me in getting new clients. The platform has helped me in getting new clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Naitiana R. Owner Executive Office ### "Perfect Tool for Startups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2025 Breely has been a helpful tool during the early stages of my business. It’s clean, straightforward, and does exactly what I need it to without being overwhelming. Pros I love how simple and easy Breely is to use. It was recommended to me by someone on Upwork, and I’ve genuinely enjoyed the experience, especially as someone launching a new business. Cons No major complaints so far. I think some minor design tweaks could make the platform even more intuitive, but overall it works well. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Easy to use platform and within budget. Really like the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI Alex I. Owner Health, Wellness and Fitness ### "A major upgrade from other scheduling platforms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2025 I was scrambling to find an alternative to Acuity Scheduling after Acuity removed several crucial features that my business relied on. Breely was a lifesaver! I would say that it's not just an alternative to Acuity, but a major upgrade from Acuity as well. The Breely team is quick, efficient, and I can tell they genuinely enjoy what they do. I'm thrilled about the waitlist feature (previously, I was manually emailing clients about new spots opening up)! Being able to use conditional logic in the intake forms is a major innovation - I have tested out an absurd number of scheduling software platforms over the past decade, and haven't seen any others that offer conditional logic in the same way. I also have somewhat complicated hours and availability, and love how easy it was to configure my availability exactly the way I needed to within Breely. Pros The Breely team is not only incredibly responsive, but also quick to resolve issues and roll out improvements. I love how customizable Breely is, and really appreciate the clean look and feel on the client-facing side too. Cons No cons so far! Breely is a bit newer, so it may not have some features offered by other scheduling platforms yet, but they are catching up quick. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity used to be the best, but they have rolled out a series of truly baffling "updates" over the last year (adding extra steps, friction, and confusion to the client-side checkout process, removing the ability for clients to redeem packages and gift cards with their email addresses, making the typography on intake forms harder to read, etc). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kristen S. Owner, therapist, yoga teacher Health, Wellness and Fitness ### "Fair quality-could upgrade user experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 20, 2025 It is working for what I need it to work for right now with my small single person business, but I can see how once I need to use it more frequently it may not meet my needs. Pros It functions well for simple sign ups and payment. I was able to figure out how to share the sign up link and use it to successfully schedule my online class. Cons It is not super user friendly-especially figuring out how to share sign up links and add waivers to the sign up. Alternatives considered [OfferingTree](https://www.capterra.com/p/179634/OfferingTree/) Reasons for choosing Breely price was right and wanted to try it out before making final decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KO Katherine O. Owner Consumer Services ### "Goodbye Acuity, Hello Breely!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 I pivoted from Acuity Scheduling to Breely after nearly 8 years with AS and my only regret is not doing it sooner. It was a massive undertaking to move my small business and all of its scheduling data but the team at Breely was super helpful and supportive throughout the process. We love the customizable intake forms that include e-signatures and the wait list features! The transition for our clients has been SO smooth that many of them don't even realize we changed to a new scheduling provider. Pros The support team at Breely is fantastic. It's a small but mighty squad and it may take a day for them to get back to you, but you get actual support tailored to your situation (nothing copy/pasted or AI generated). They also have weekly "office hours" where you can get live support on a Google Meet call. Cons Breely is quite new, so some features don't exist yet or aren't fully developed. However, the team is constantly pushing out updates, and those updates include small "quality of life" improvements, not just shiny new features. They're also very upfront and honest about when to expect changes, unlike other programs I've used that say a feature or fix is "in the works" but never comes. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was about to change how package codes are associated with email addresses, which would have massively disrupted our client base. Acuity also stopped rolling out new features and promised changes, such as a native wait list feature, never came. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Alexis F. Owner Arts and Crafts ### "Breely will revolutionize Appointment Scheduling for your business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 I cannot say enough good things about Breely. I used Acuity Scheduling for 7 years before switching over. Acuity was the best scheduling app on the market for years. It was the only app I could find that allowed the flexibility I needed, but it has major shortcomings. My biggest complaint was its reporting features, or lack thereof. It "integrates" with Square, if you don't care to know what items you sold. Breely allows me to get complete sales reports without any extra work. When a customer buys something on Breely, Square knows what it was. There are more upgrades in Breely than I can list here- but some big ones are: forms that make every aspect of your events, resources, and staff availability completely bespoke for your business; amazing customer service (I have never had better service anywhere); killer reporting and exporting of data that will allow me to make decisions about my business where I was operating blindly before. Smaller features, but still appreciated: We have waitlists now for when classes are full, which reduces manual work for me; packages, coupons, and gift certificates are clear and are assigned to customers' emails so they don't need to find or remember any codes, staff reminders for their events that reduce the chances of missing appointments, and more. Pros It would be difficult to pick one thing that I like the most about Breely, but the ability to customize everything for my specific business is a game changer. I dreamed for years about having the flexibilty that Breely offers. Breely's personalization is like having a skilled developer working on building a scheduling app just for your business- something I could never have believed would be accessible to a small business like mine. Cons If I have to name something, I would say that setting it up is a little more involved because of how flexible it is, but in my eyes that learning curve is WORTH EVERY MINUTE. The customer service is also stellar, and made the switch very easy and smooth. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I switched to Breely because of more robust reporting, better integration with Square, more flexibility in my complex set up, and much much better customer service. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reasons for choosing Breely Hands down, Breely offers more flexibility in my set up, better reports, and better customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Popular comparisons [Calendly vs Breely](https://www.capterra.com/compare/148036-10025371/Calendly-vs-Breely)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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