# Rev.io PSA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rev.io PSA Software - reviews, pricing plans, popular comparisons to other Professional Services Automation products and more. Source: https://www.capterra.com/p/10024830/Rev-io-PSA --- # Rev.io PSA Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rev.io PSA ## What is Rev.io PSA? Rev.io PSA is a comprehensive professional services automation platform that integrates PSA software, ERP, and CRM capabilities into one solution. Designed for communication and technology service providers, it streamlines operations and enhances efficiency. Rev.io PSA automates and optimizes key workflows with project management tools, reducing costly overages. It includes advanced field technician tracking to maximize productivity. Its end-to-end integration connects quoting, sales pipeline management, inventory control, and invoicing into a centralized system, eliminating third-party add-ons. The platform features powerful RMM and asset tracking integrations for real-time visibility and automatic service ticket creation. Contract and SLA automation streamline the sales process and ensure consistent service delivery. With its functionality, seamless integrations, and user-friendly interface, Rev.io PSA is essential for service providers aiming to boost productivity and growth. ## What is Rev.io PSA used for? [IoT](https://www.capterra.com/iot-software/)[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/) Overall rating Based on 54 user reviews Reviews sentiment Positive 70% Neutral 11% Negative 19% Starting price $90 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rev.io PSA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rev.io&name=Rev.io PSA) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rev.io PSA 3.8 (54) VS. [### Ubidots](https://www.capterra.com/p/276226/Ubidots/) [4.9 (20)](https://www.capterra.com/p/276226/Ubidots/reviews/) Starting Price $90 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (53) Ease Of Use 4.8 (20) Value For Money 3.6 (45) Value For Money 4.4 (20) Customer Service 3.6 (46) Customer Service 4.8 (19) ## Rev.io PSA alternatives Highest Rated [Rayven](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/) [5.0 (24)](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/) [Blynk](https://www.capterra.com/p/179337/Blynk/) [4.8 (1,062)](https://www.capterra.com/p/179337/Blynk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179337/Blynk/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,774)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [Memfault](https://www.capterra.com/p/214177/Memfault/) [4.9 (10)](https://www.capterra.com/p/214177/Memfault/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214177/Memfault/) [View all alternatives](https://www.capterra.com/p/10024830/Rev-io-PSA/alternatives/) ## FAQs about Rev.io PSA Overview ### Which roles and teams benefit most from Rev.io PSA? Rev.io PSA is most used by business owners, presidents, and other executives who need visibility into service performance, billing, and profitability. Service managers and operations leaders rely on it to coordinate tickets, projects, and technician workloads, while finance and account management teams use it to streamline invoicing, contract oversight, and customer service delivery. Answer based on 52 reviews Overview ### What company size and specific industries is Rev.io PSA built for? Rev.io PSA is designed for service providers, including telecommunications, wireless and IoT companies, audio-visual installers, security and alarm integrators, and managed print providers. It is built for businesses in these technical and service-focused industries that need professional services automation. Features and Usability ### What are the key features of Rev.io PSA? Rev.io PSA includes core service management features like service tickets, service orders, and workflow management, plus CRM and proposal generation for sales. Differentiating capabilities include asset tracking, customer and employee portals, and accounting integration for invoicing and QuickBooks sync. Time and expense tracking supports technician and project workflows. Answer based on 18 reviews Overview ### How well does Rev.io PSA work for sales teams? Rev.io PSA supports sales teams with quoting, opportunity tracking, project handoff, and shared visibility across service and billing. Many service companies like having sales and operations in one system, but some teams want stronger standalone CRM capabilities, smoother onboarding, or more consistent follow-through during upgrades and integration discussions. Answer based on 13 reviews Integrations ### Is Rev.io PSA a good replacement for Tigerpaw? Rev.io PSA works well for service businesses that want an all-in-one PSA with CRM, dispatch, billing, portals, and QuickBooks connectivity. Many MSPs and field service teams like its flexibility, automation, and scheduling tools, though setup can take time and some users find reporting, mobile features, or older areas less intuitive. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on Rev.io PSA? Rev.io PSA takes moderate effort to onboard and train. End users often find daily tasks fairly intuitive, but admins and teams changing established processes usually need more time and deeper guidance. Training support includes responsive help resources, documentation, and expert sessions, which reviewers say are important for successful implementation. Answer based on 12 reviews Getting Started and Support ### What customer support options does Rev.io PSA offer, and how do users rate the experience? Rev.io PSA offers email/help desk and phone support. User experience with support is mixed: some describe quick phone answers, friendly staff, and issues resolved with care, while others report weak follow-through, slow or inconsistent help during outages or upgrades, and frustration over chargeable support requests. Answer based on 16 reviews Features and Usability ### How good is Rev.io PSA for service ticket management? Rev.io PSA handles service ticket management well with ticket tracking, contract linkage, billable time capture, dispatch, portals, and invoicing in one workflow. MSPs, support organizations, and field service teams value the clear history, reporting, and online ticket submission, especially when they want customer service, scheduling, and billing connected. Answer based on 12 reviews Features and Usability ### Is Rev.io PSA easy to use? Rev.io PSA feels easy to navigate for many daily users, especially teams managing scheduling, service orders, and customer records. The interface covers a lot of ground in one place, but some users find parts of the client dated, the web portal less flexible, or remote performance slower in more complex setups. Answer based on 12 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Billing & Invoicing 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Project Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Time & Expense Tracking 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing API 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Accounting Integration Integrate with a third-party accounting system Rev.io PSA 18 features Integrate with a third-party accounting system Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Examine large amounts of data to uncover hidden patterns, correlations, and other insights Create, manage, and send invoices or bills to customers Critical link between devices, network, and reliable delivery of IoT data. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to handle large datasets Maintenance and upkeep of physical and/or virtual devices Predict future data based on historical data sets Plan and coordinate all the resources, costs and time needed to execute assignments Create proposals based on costs of labor and materials Notifications that are delivered to users as soon as an event occurs Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (52) 3.8 Based on 52 reviews ## Pricing Value for money 3.6 (45) Basic $90.00 Per User,Per Month Value for money 3.6 (45) 3.6 Based on 45 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (46) 3.6 Based on 46 reviews ## User reviews Overall rating 3.8 Based on 54 reviews Filter by rating 5(26) 4(12) 3(6) 2(1) 1(9) Mentioned topic Sorted by most recent BS Brad S. Project Manager Information Technology and Services ### "Tigerpaw has been the backbone of our ticketing system for years" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 9, 2023 Pros What's not to like? This software does it all and has integrations for 3rd party. Cons Nothing to dislike. They have made constant improvements over the years as tech has developed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM renaud m. CCO Medical Devices ### "Great for field service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 4, 2022 Overall average experience due to the lack of versatiliy and add on use as a CRM system, the mobile app was rudimentary. We moved away from Tigerpaw after a few years. Pros Great software to manage field service activities for smaller team. We had a team of 15 using it without issues Cons It is not a very good tool for CRM outside service. We used it for a while as a sales CRM system, but it was not a great solution Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reasons for choosing Rev.io PSA Seemed simpler and less expensive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Chris L. Pres Computer Networking ### "Perpetual License Tigerpaw management turned it off not allowing the use of purchased licenses" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 29, 2022 poor management trying to upgrade me forcing my hand by turning off software Pros Like the software not the company behind it. how can you turn off a clients software perpetual license Cons management decision to turn off perpetual license Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Lee T. Vp Computer & Network Security ### "Tiger paw" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 2, 2021 Used for years, but couldn't afford the update to newer version Pros Kept track of customer systems. Had a good history. Cons Expensive. We did not use enough of the features to justify the expense Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kerry W. PS Specialist Computer Software ### "Satisfied User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2021 Pros A way to keep short notes on time logs and then go back and put detail problem and solution. Cons Can't think of anything that I disliked at the moment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Selene D. Director of Operations Retail ### "Not service oriented " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 31, 2021 Years ago when we purchased the software it was a good value for what it offered. No software is perfect, but this CRM covered most of our needs, specially the inventory and scheduling. However, the company recently changed to a by license by user model and it looks like they changed their business model as well. They increased their pricing to almost double. When asked to provide time to find a replacement software, they came back saying that if we wanted to keep using the software, we would have to renew for a full year! Finding the correct software is an extremely important part of operations in any company, therefore it is almost impossible to find one in less than 45 days and implement it. In other words, our information is hostage unless we agree to pay for a full year of service. This company has no interest in serving its customers and their values are questionable. At least integrity and quality. We have been obligated to keep paying for a service we only need for 6 months (minimum of 6 licenses) until we completely transition to the new software which has better features, it is completely cloud base and works much faster, not to mention it is priced correctly. I usually do not leave reviews, but this experience has been very negative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Connie M. Self Employed Telecommunications ### "Good multi use business software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2021 Having used Tigerpaw Software since 2009 is has come a long way including their support staff. Pros The ease of scheduling techs, and the techs being able to see their schedules as well as converting quotes to service orders with ease. Cons Tigerpaw does have a flaw - and that is being too complex for our employees be able to create reports from the reports explorer module. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FA Frankie A. Senior Staff Accountant Telecommunications ### "Not good for Accounting" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 March 1, 2020 My experience with tigerpaw has been OK. I would not recommend it to other businesses because of what they lack Pros I do like that the software is good for service orders and the operations team. It seems to track our profitability pretty well but I do not like that it lacks many reports needed to run a business. Any time we want to use a different report we are being charged to customize it Cons I do not like that this is that accounting friendly. You can integrate with other software such as quick books but it would be easier if there was more Accounting functionality so that we could only use one software instead of more than 1 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Of Operations / Lead Systems Tech Information Technology and Services ### "Great CRM Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 3, 2019 Pros I love that this is an all in one solution for your business. It allows you to maintain inventory, create price-book items, quoting, input service orders, invoice clients, manage purchase orders along with a ton of other features. once of the best things is the service orders where technicians can login and add a service order. in here they can type up their notes, add in time logs, attach expense logs and items serviced. it allows you to basically keep track of client inventory and the age of client items. The reporting functionality along with the other functions are completely customization to each individual organization. Cons the only issue with this software that when you try to email a quote, invoice, service order or other document through the software, the client will sometimes receive it as a winmail.dat file instead of a PDF file. this is due to the PDF converter in the software not completing the conversion correctly even though it looks like it created the PDF successfully. but this does not happen all the time. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Beth M. CFO Financial Services ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2019 We have been using TigerPaw for awhile. Our start experience was the best, but we had spent all this money so we dug our heals in and made it work for our company. In the last 3 years, I have noticed major improvements in functionality and customer support. They are certainly more customer minded! Pros The support staff is great to work with. They are friendly and courteous. We can track everything we need and then some. It is fairly intuitive for users. It integrates great with Microsoft and Quickbooks! Software helps us to automate our business systems and will only get as we learn and utilize more of the system. Cons Mobile app was cumbersome and slow. We go into areas with poor reception and WiFi isn't always an option. The app was just too slow. The cost for the training sessions is a bit much for small "mom and pop" business. It would be great to see a tiered price point based on number of employees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10024830/Rev-io-PSA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.