# Let's Camp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Let's Camp Software - reviews, pricing plans, popular comparisons to other Campground Management products and more. Source: https://www.capterra.com/p/10023961/Lets-Camp --- # Let's Camp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Let's Camp ## What is Let's Camp? Many campgrounds face one of two challenges. They either don’t have enough campers or have too many and are completely overwhelmed by their current booking process. Let’s Camp solves both of these problems with one easy-to-use platform. Campers across North America use Let's Camp to find new campgrounds and plan their own trips. By highlighting your campground’s amenities through photos and our interactive map, you’ll have more happy campers at your campground. If you’re currently struggling to keep up with an overwhelming number of reservations, Let’s Camp can help you too. This means campers won’t be calling you to change their stay or ask for refunds. What’s more, your whole team will be on the same page with a user-friendly dashboard, booking history and one-click check-in process. Growing and managing your campground has never been easier than Let's Camp. ## What is Let's Camp used for? [Campground Management](https://www.capterra.com/campground-management-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Let's Camp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yastech.ca/&name=Let's Camp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Let's Camp 4.9 (16) VS. [4.6 (89)](https://www.capterra.com/p/176517/Campspot/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16) Ease Of Use 4.4 (57) Value For Money 4.9 (16) Value For Money 4.6 (55) Customer Service 4.9 (16) Customer Service 4.6 (54) ## Let's Camp alternatives Highest Rated [4.9 (25)](https://www.capterra.com/p/251297/Park/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (212)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (14)](https://www.capterra.com/p/187942/CampLife/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10023961/Lets-Camp/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Guest Check-in/Check-out 4.7 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Online Reservations 4.8 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Make and manage reservations online Site Maps 4.7 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Manage site maps showing plots, availability, utilities etc. Site Reservation Management 4.8 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Create and manage reservations for individual camping sites/plots Guest Communications 4.4 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Contact Management 4.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Let's Camp 37 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Create and send email blasts/campaigns Visualize locations on a map Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Information, data and reports that are being tracked over time Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and support multiple locations Book meetings and appointments through a website or digital platform Make and manage reservations online Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Manage site maps showing plots, availability, utilities etc. Create and manage reservations for individual camping sites/plots Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.9 (16) ### Starting price Contact vendor for pricing Free trial available Value for money 4.9 (16) 4.9 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(14) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EE Elan E. Sec Treasurer Recreational Facilities and Services ### "Online bookings program review." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2025 Tech support does a fantastic job! They respond quickly, easily resolving issues. Set up was relatively simple and then really, Lets Camp did/does the rest. It's very user friendly. Very little maintenance required from me! Pros Very handy tool for our camp caretakers. They're immediately notified when someone has booked a site and all details are included so that if something was missed by the patron, the caretaker knows what steps to take when patron arrives. Cons I really don't have anything that I like least. I'm not very tech savvy however any difficulty I may have due to my inability is not a reflection of Lets Camp. Yeah, there's really nothing that I dislike! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kassandra C. Co-Owner and President Hospitality ### "All Campgrounds Should Use Let’s Camp!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 Our overall experience with Let’s Camp has been excellent. As a busy campground with many moving parts, having a user-friendly system that we can rely on has made a huge difference. We especially appreciate the ability to track and compare performance from previous years—it helps us plan ahead and understand growth trends. It’s clear the platform was built with campgrounds in mind, and the team behind it continues to improve and support their users. I truly believe every campground could benefit from switching to Let’s Camp. It’s simple, smart, and scales with your needs. Pros Let’s Camp has been an absolute game-changer for us. We moved from a clunky manual spreadsheet to a streamlined, automated system that makes everything more efficient. I love the intuitive dashboard, the one-click check-in process, the automatic confirmation and edit emails, and the detailed payout reports. It's also a huge plus that the cost is covered by the customer, not us. And the autofill feature for returning guests—especially those who’ve stayed at other campgrounds using Let’s Camp—is incredibly convenient. It saves time and creates a smoother experience for everyone. Cons If I could add one thing, it would be the ability to create and manage more robust customer profiles. It would be great if the system could store credit card information securely, recognize repeat campers automatically, and let us build bookings right from a profile instead of having to re-enter their info or search by email every time. Alternatives considered [Campspot](https://www.capterra.com/p/176517/Campspot/) Reasons for choosing Let's Camp We seriously considered Campspot, but a few things pushed us toward Let’s Camp instead. Campspot has a lot of features, but the setup felt overwhelming—it seemed like we’d need a lot of time just to get everything imported and organized. We also saw consistent feedback about glitches and slow loading, especially during peak booking times, which made us nervous. What really stood out about Let’s Camp was how intuitive and user-friendly it is, both for our team and for campers. The booking process is seamless, the system autofills returning guests’ info when they’ve camped through Let’s Camp before (even at other campgrounds), and the dashboard tools like check-in buttons and payout reports save us hours of admin work. The fact that it doesn’t cost us anything—fees go directly to the customer—is another huge plus. Campspot also lacked some flexibility in handling guest profiles and admin changes, while Let’s Camp makes it easy to view customer history and track seasonal growth with year-over-year data. In the end, Let’s Camp just felt more aligned with the real needs of a busy, small Canadian campground like ours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HG Heather G. Environmental Services Secretary Government Administration ### "Wycliffe Campground Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 I like the quick "dashboard" view to see what is happening. Visually it is excellent to review just a few weeks in advance or more if you want. Pros The ability to load up lots of photos and individual camp site photos and I don't have to monitor anything. Learning tutorial videos are very helpful also. Cons When looking for video or instructions the "search" bar section is often finicky about what I type. Other than that, no other complaints Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Heather, thank you for the review. I'm happy to hear you find our software helpful. PG Patricia G. Management Hospitality ### "Lets Camp has amazing customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 It’s been a positive experience overall, and we’re continually learning how to improve our processes. Let’s Camp has also helped increase our online exposure. We can confidently say the customer support has been amazing—\[sensitive content hidden\] , in particular, always has our best interests in mind and has been great to work with. Pros The customer support has been very helpful and continues to be supportive. We are a new business and we feel more confident having Lets Camp, help us along the way. Cons Let’s Camp is continually upgrading their system to better meet the needs of their customers. When users provide feedback or encounter issues, their team actively works to improve the platform and enhance the database based on real experiences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Thank you for the kind words Patricia. RN Ryan N. Economic Development Officer Government Administration ### "Let's Camp makes campground booking easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2025 Great. Amazing support and quick replies. Does a great job of showcasing our campground. Bookings are smooth and requires little from the operators. Pros Easy to use and fantastic customer support. Bookings are easy to manage and allows us to focus on operations. Cons There has really been nothing we haven't liked! The program is easy to use and most customers find the booking process easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2025 Ryan, thank you for the kind words. We're happy to hear we've made your life easier. GK Graeme K. Director of Operations Recreational Facilities and Services ### "Let’s Camp is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2025 Their Team has helped us significantly increase our RV Park business. Our entire Team enjoys using the platform. Pros Let’s Camp’s client services are prompt, knowledgeable, and always a pleasure to deal with. We have been partners for a long time and could not think of working with anyone else. Cons Cannot think of anything. The system runs smooth and is very easy to train our new staff on as it is very user friendly. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing Let's Camp Canadian company that provided exactly what we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2025 Glad to hear Let's Camp has helped your business out and your team enjoys our software. MB Mark B. Campground Host Hospitality ### "Let’s Camp is our clear choice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 We have been extremely happy with our selection. Three years ago we came up with a requirements list and evaluated several software offerings. Let’s Camp was the clear winner. Pros Simplicity, ease of use, yet fulfills our needs, knowledgable support. Our time spent on registering clients is drastically reduced due to self registration and access to prior registrations at other Let’s Camp sites. Cons Occassionally our wireless connection is lost requiring reentry. Other than that nothing comes to mind. Alternatives considered [Campground Master](https://www.capterra.com/p/33941/Campground-Master/) [RezExpert](https://www.capterra.com/p/156539/RezExpert/) [Campground Solutions Reservation and Management System](https://www.capterra.com/p/171003/CampgroundBooking/) Reasons for choosing Let's Camp Let’s Camp best fit our requirement list. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 Wow, thank you for the kind words. Let us know how we can continue to help your campground. LD Leanne D. secretary Leisure, Travel & Tourism ### "making camping easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2025 support and easy to navigate made the transition from recording reservations in a ledger to computer. we like that each site can have specific criteria for bookings. Pros easy to learn , the tutorials are very helpful, support system is tremedous and helpful. i like that the software allows reports to be exported into excel for easy downloading. Cons unsure on the fees, we were use to moneris to close out your daily transactions only when our gatehouse is open, and this system allows online bookings when our gate house is closed. makes it hard to know what each days revenue is . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 Leanne, I truly appreciate the candid feedback. We will reach out to you regarding your reporting needs and see if we can get something in place that makes your numbers easier to figure out. MM Mark M. Manager Leisure, Travel & Tourism ### "Avid Endorsement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 Completely positive, each year new features are added that make the system better for our customers and on our management side more functionality as a response to direct requests. Pros The Software is incredibly easy to operate, we have staff from Teenager to Retiree and everyone finds it intuitive. Beyond that the Support Team from Let’s Camp responds quickly and has always assisted in the few instances we’ve needed help. Cons Really no complaints, the commitment from Let’s Camp team has always impressed us. The old adage of ‘If you don’t like our Service Tell Us, If you Do, Tell Someone else’ really hold true. Alternatives considered [Campminder](https://www.capterra.com/p/79177/CampMinder/) Reasons for choosing Let's Camp Customer service from the Let’s Camp Team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 Hey Mark, thanks for the rave review! I'm happy to hear you like all the new features. We will continue to implement new features as we collect feedback from campgrounds like yours. NG Nancy G. Owner Manager Leisure, Travel & Tourism ### "Avoca Birches Campground" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 13, 2025 We love it and they are always adding to the platform and encourage you to send in ideas for future add ons. We had an issue with updating our info with Stripe this spring and \[sensitive content hidden\] was great to help figure out the issue and rectify it. Pros Its ease of use. We had a different platform and this is by far much user friendly. Most importantly its great to have a Canadian product. The video tutorials are so helpful as I'm a visual learner. Cons Can't call to talk to customer service if we need quick resolution to an issue. The customer support included is helpful but doesn't cover everything to the extent it could. Switched from [Campspot](https://www.capterra.com/p/176517/Campspot/) They changed their policy so that they charged a minimum monthly fee weather we are open or not. Also they are in US funds so was getting costly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 Nancy, I appreciate the review and happy to hear you love the support videos. We absolutely have a support phone number. I'll make sure to get that to you. MH Mark H. Managing Director Non-Profit Organization Management ### "This product has worked very well for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2025 Overall it has made a vast improvement to our operations having this software allows us to avoid errors and to quickly see what is upcoming which helps us to plan supplies and staffing. Pros I find the software easy to use, an added bonus is the attentive customer service staff who are always very helpful! Cons Some customers who are less computer literate struggle, although I'm not sure that is the fault of the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 Thank you for the kind words about our service. We strive to go above and beyond for all our customers. GF Gina F. Administrator Entertainment ### "York Lake's opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 My experience with the Let's Camp program has been great, I recommend this program to any campground wanting to utilize their sites as much as possible Pros user friendly!! both for the people using the program for their campground and the people booking sites on the program. Cons I am by trade a bookkeeper and I transfer alot of the data from Let's Camp into our accounting program, it doesn't always have the reports for bookkeeping that I would like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 I appreciate your review. We continue to work on our accounting integrations to make our data more compatible with more accounting software. Watch for updates on this in the near future. TP Tammy P. Administrative Office Assistant Corporate Officer Government Relations ### "Alert Bay Campground uses Let's Camp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 Awesome! Easy to get set up, easy to use, great support. We have a small campground that can be very busy during the summer and Let's Camp takes the work load off of myself and I can feel confident that everyone has a great experience at our campground. Pros Let's Camp is very easy to navigate as a client, and I have had positive reviews from our guests that have used the site to book a campsite. Takes the load off of me and I never have to worry about a site being double booked. Having payment direct deposited into our account is great, and being able to easily produce reports is helpful. Cons I really cannot think of any problems/issues I have had with Let's Camp. The only thing would be that we should have hooked up with Let's Camp sooner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 We really appreciate the kind words. Working with campgrounds like yours make our work easy and meaningful. We look forward to continuing to bring you new features that will continue to help make your life easier. JW Julianne W. Adminstrator Recreational Facilities and Services ### "An exceptional booking system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2025 When I was first introduced to this system, Mike and his team provided a comprehensive walkthrough and offered exceptional support. The booking system is user-friendly and offers a wide range of options, with additional features being introduced each year. Pros Let's Camp is a highly reliable system. The customer support team responds promptly and effectively addresses any questions. Additionally, the platform is user-friendly, allowing individuals with varying levels of technical experience to navigate it with ease. Cons I am unable to identify any negative aspects, as my experience has been entirely positive. The only thing i can say was switching over credit card companies but that was not on Lets Camp end it was on the cards company and Mike and his team assisted with that issue in a timely matter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2025 Thank you for the positive feedback Julianne. PC PAUL C. President Retail ### "Lets Camp Review by Paul." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 We have used them since 2021 and every year they get better at providing more to help us with our reservations. Pros It is affordable,reliable and Canadian.They have been good to work with. Cons I do not have anything bad to say about them. Switched from [Koalendar](https://www.capterra.com/p/218443/Koalendar/) We are not a franchise any longer,since 2021. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2025 Thank you for the kind words Paul. It has been a pleasure working with you. MS Michael S. Manager Recreational Facilities and Services ### "Let's Camp - It's an excellent camping reservation platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2025 Excellent experience. Great and timely updates. Easy to contact either by email or telephone Pros Excellent Tech support Great videos for setup Program easy to learn and use Cons I don't think I have any "Con" issues with Let's Camp Alternatives considered [Campspot](https://www.capterra.com/p/176517/Campspot/) Reasons for choosing Let's Camp Seemed best fit for us. Canadian company. Information stored in Canada Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2025 Thank you for the great review Michael. We're happy to hear you've had a good experience with our tech support. We strive for excellence in this area of our business. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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