# Page 2 | SecureW2 JoinNow Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SecureW2 JoinNow Platform the right Authentication solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews

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SecureW2 JoinNow Platform

4.8 (42)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 25th, 2026

# Page 2 - Reviews of SecureW2 JoinNow Platform

## Showing most helpful reviews

Showing 26-42 of 42 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

David H.  
IT Administrator  
Education Management  
Used the software for: 1-2 years

### "Simple and Effective"

November 20, 2025

5.0

Pros

The ease of use and stability are incredible. Once it's setup it just works. I have found myself only returning to the portal to make configuration changes and not to resolve any issues.

Cons

I really have no complaints. We don't have a large deployment, and everything just works as stated above. I really have no bad things to say!

Review Source

DP

Darin P.  
Cyber Security Manager  
Architecture & Planning  
Used the software for: Less than 6 months

### "Great cloud PKI and Radius solution"

April 18, 2025

5.0

I'm very pleased with the SecureW2 JoinNow platform and it has simplified and streamlined how our staff connect to our corporate wireless networks

Pros

SecureW2 JoinNow allowed us to replace our legacy on-premise radius and certificate authority and move to a fully managed cloud offering. It integrates easily with with Microsoft Intune and uses SCEP to automatically enroll and deploy certificates to all our managed Window and MacOS devices, it is literally set it and forget it.

Cons

The production documentation is in pdf format which is a bit cumbersome.

Review Source

CC

Chris C.  
System and Network Administrator  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Making PKI Easy"

May 6, 2025

5.0

The overall experience has been great. From onboarding and setup, to administration. I have absolutely no complaints.

Pros

The best thing about SecureW2 is how easy it is to use and manage.

Cons

I have found no cons yet, other than it would be wonderful to implement more of the products, and if the price was lower.

Switched from

[Aruba ClearPass](https://www.capterra.com/p/172424/Aruba-ClearPass/)

Ease of management and access to Cloud authentiation

Review Source

RH

Reagan H.  
IT Manager  
Financial Services  
Used the software for: 6-12 months

### "Great product and great vendor to work with"

November 6, 2024

5.0

They are one of our best vendors, and I'd highly recommend utilizing their services over a DIY model, if you have a primarily cloud-based infrastructure.

Pros

The implementation was quick and seamless; It was something that would've taken my team hours upon hours to set up manually.

Cons

There were a few snags when we tried to license out alternative certificates, but since initial resolution, it has yet to pop back up.

Alternatives considered

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Reason for choosing SecureW2 JoinNow Platform

The methodology for using Azure would've required a lot of additional configuration

Review Source

LC

Lee C.  
IT Infrastructure Specialist  
Financial Services  
Used the software for: 6-12 months

### "Wonderful Solution for Cloud Environments "

November 6, 2024

5.0

It’s been extremely smooth overall. Implementation and deployment were a breeze, and it has yet to fail us. It made securing our local networks much easier than expected.

Pros

That it allowed us to easily implement WPA-Enterprise without the need for a physical RADIUS server.

Cons

The admin portal can be hard to navigate and find what you’re looking for.

Review Source

VA

Victor A.  
Network Admin  
Real Estate  
Used the software for: 6-12 months

### "Great Set it and forget it solution"

February 24, 2025

5.0

Great experience would recommend if anyone needs a Radius our 802.1x certificate solution

Pros

This is basically a set it and forget it solution. A rep helped us with initial deployment and since then there is little to no upkeep.

Cons

The reports need improvement. We have a hard time find certain aspects we are looking for

Review Source

ML

Maurice L.  
Manager - Information Technology  
Construction  
Used the software for: 2+ years

### "Wonderful solution and support from JoinNow"

November 5, 2024

5.0

Great experience, starting from POC, implementation, deployment and on-going support.

Pros

Very easy to deploy, low maintenance effort.

Cons

Nothing really so far. Only complaint is a refresh button is not available on all pages.

Review Source

AU

Adnan U.  
Head of Network Infrastructure  
Financial Services  
Used the software for: 6-12 months

### "Secure Authentication to Wired/Wireless devices"

November 5, 2024

5.0

From design to implementation and support, we had a great experience of onboarding the service and have seen the benefits of moving from a complex on prem PKI infrastructure to a cloud solution. The ease of management and integration to Microsoft Intune and Cisco has allowed for a smooth delivery.

Pros

Seamless deployment and integration with Microsoft Intune and Cisco Meraki services.

Cons

None at this stage due to the service fulfils the business requirements of providing a Cloud PKI solution which integrates with out existing services.

Alternatives considered

[FortiAnalyzer](https://www.capterra.com/p/246667/FortiAnalyzer/)

Reason for choosing SecureW2 JoinNow Platform

Full Cloud service with more capabilities which met all business requirements

Review Source

SF

Steven F.  
Principal Integrations Engineer  
Information Services  
Used the software for: 1-2 years

### "Super easy to manage users and devices"

November 8, 2024

5.0

Overall it is a solid tool with a few areas that could use more flexibility. Now that it is installed and our devices have been using it we feel more secure.

Pros

Super easy to manage users and devices, plus it keeps network security strong without a ton of hassle - simple, powerful and gets the job done! Integrates well with Azure AD.

Cons

Implementation could go smoother, it also lacks some customization options I'd like to see get deployed in the future.

Switched from

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

We needed a cloud based solution that allowed 802.1x - Secure W2 was the best.

Review Source

VM

Vikram M.  
Service Delivery Manager - IT  
Accounting  
Used the software for: 1-2 years

### "Exceptional Service and Support"

November 8, 2024

4.0

We had an excellent experience with SecureW2's services and support. The team provided outstanding assistance every step of the way, ensuring everything ran seamlessly. The SecureW2 support team is quick to respond, highly knowledgeable, and truly cares about providing a great user experience.

Pros

Their solution is incredibly easy to implement, and the setup process was smooth from start to finish.

Cons

The reporting module has potential for enhancement to offer even greater functionality and insights.

Review Source

CO

Calum O.  
Architect  
Computer Software  
Used the software for: 2+ years

### "Impressive product, more impressive service"

October 31, 2024

5.0

Pros

SecureW2's moden take on PKI has transformed our organisations certificate based authentication capabilities. It's ability to seamlessly integrate with modern device management platforms has enabled us to transition off legacy, active directory bound systems onto modern cloud native platforms. Additionally, SecureW2's service has been second-to-none. Upon hitting roadblocks, or finding gaps in their offerings, SecureW2 have quickly been able to help us through and introduce capabilities to meet our needs.

Cons

There is room for improvement in the UX experience for the administrator. Terminology across the different products within the platform, and the overall UX is not modern which is contradictory to the offering they're providing.

Review Source

JB

John B.  
Collaboration Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Secure w2 certificates for phishing resistant BYOD entra authentication"

November 19, 2024

5.0

Very helpful support, reasonably priced, good and flexible product.

Pros

We are using it to secure BYOD laptops, and it works super smoothly. It integrates very easily with Entra id in 365, and allows us to require a certificate for all BYOD logins. It easily drops the user certificate onto the laptop, even if the user doesn't have admin permissions. It uses pure 365 CBA for login, securew2 is just there for enrolment and revoking the certificates, which it does very smoothly.

Cons

The only thing they could improve is the written support guides, but the support staff showed us everything we need to know.

Review Source

JE

Jacob E.  
Senior Security Analyst  
Construction  
Used the software for: 1-2 years

### "Effortless Security with JoinNow Cloud RADIUS"

October 31, 2024

5.0

Overall, a seamless and secure experience with minimal issues

Pros

I love how JoinNow Cloud RADIUS makes authentication easy and secure, with smooth integration and minimal setup hassle. It’s reliable and takes the stress out of managing network access

Cons

The setup documentation could be clearer for first-time users, and a bit more customization would be great for tailoring access settings to specific needs.

Review Source

RR

Raymond R.  
IT Engineer  
Retail  
Used the software for: 1-2 years

### "Effortless Network Security with JoinNow Cloud RADIUS"

October 31, 2024

5.0

JoinNow Cloud RADIUS offers a seamless and highly secure way to manage network access through cloud-based RADIUS authentication. Its user friendly interface and reducing credential-based issues was the reason we chose them.

Pros

The ease of implementation. We were up and running in 1 day.

Cons

Nothing at the moment the process was seamless and we have certificate-based wifi going.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Okta](https://www.capterra.com/p/119653/Okta/)

Reason for choosing SecureW2 JoinNow Platform

Seamless implementation and cost were the two deciding factors.

Review Source

MH

Mike H.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Solid PKI and RADIUS-as-a-service "

October 28, 2024

4.0

Solid product with a good support team who worked with us to configure and roll the service out in the early days

Pros

Provides PKI and RADIUS as-a-service, removing the need for running and managing your own

Cons

Admin UI feels a little dated, but workable!

Review Source

BZ

Bobby Z.  
Technology Coordinator  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "SecureW2: Certificate Based WiFi Authentication"

November 5, 2024

4.0

My experience with SecureW2 has been mostly positive.

Pros

SecureW2 provides a secure way to connect clients, via certificates, to wifi networks without the need to host your own RADIUS and CA server.

Cons

The initial configuration is not something that can be completed on your own.

Review Source

DD

David D.  
Apple-Mac Architecture Mac Endpoint Management  
Hospitality  
Used the software for: Less than 6 months

### "Planning your certificate goals for today and tomorrow"

November 14, 2024

5.0

Getting things like Wi-Fi certs set up for both Mac and Windows with the guidance of a very knowledge tech support staff achieved our goal of deploying to our endpoints quite quickly.

Pros

Ease of setup. Instructions were well documented, but also the technical support was top notch and guided us along through the process.

Cons

While secureW2 is very thorough in the solutions they offer, the cost was higher than most.

Review Source

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