# Page 2 | SecureW2 JoinNow Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SecureW2 JoinNow Platform the right Cloud Security solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews --- SecureW2 JoinNow Platform 4.8 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Page 2 - Reviews of SecureW2 JoinNow Platform ## Showing most helpful reviews Showing 26-47 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Michael C. Managing Director Financial Services Used the software for: 1-2 years ### "Certificate based auth that just works" May 27, 2025 5.0 I recommend SecureW2 JoinNow to everyone who asks what to use for certificate based enrollment services. It's a simple cost effective piece of software that I don't need to think about. Pros As simple as 1, 2, 3, presto. A simple point and click certificate based authorisation system that you could simply push out via your intune and Azure portals. We don't need to baby sit the service and essentially let it run autonomously for 12 months at a time without having to change a thing. Cons Manging multiple tenants/configurations is a bit clunky, but works and is getting better all the time Alternatives considered [Portnox CLEAR](https://www.capterra.com/p/196544/Portnox-CLEAR/) Reason for choosing SecureW2 JoinNow Platform The cost to get running was significantly cheaper than Portnox Review Source JM Joshua M. IT Manager Food Production Used the software for: 1-2 years ### "Great Cloud RADIUS Option!" October 28, 2025 5.0 Overall a very positive experience. The onboarding experience was smooth and support has proven to be knowledgeable when needed Pros The price was right, relatively easy to set up and get going and has been rock solid for us. Only needed support for a few minor things but response was quick and items resolved quickly. Cons The interface was very bland when we first joined but it has since gone through an overhaul and looks much cleaner Review Source VR Verified Reviewer Manager, Infrastructure Engineering Biotechnology Used the software for: 6-12 months ### "Excellent Product, Excellent Platform, they excel at what they do" November 19, 2025 5.0 It has been a fantastic add to our technology stack and has greatly improved user experience connecting and authenticating to Wi-Fi. Deployment was a breeze and working with support is never a problem and has been rare. Pros Ease of setup and working with their extremely knowledgeable and helpful engineers. From POC to post-deployment, the whole process has been enjoyable and gone as expected. They also have great and easily accessible documentation Cons Cost can be a barrier. Product names, features, and licensing tiers could use improvement. It is honestly difficult to come up with any negatives. The product "just works" Review Source MF Mike F. IT Director Insurance Used the software for: Less than 6 months ### "SecureW2 is where its at for cert-based auth" November 13, 2025 5.0 Very easy to set up (with help) and scale out to the enterprise. Worked great with our existing tech stack. Pros The team's willingness to walk us through a thorough scoping exercise so we can make sure we had all the features we needed. Cons Its a little complicated, but all cert stuff is. Its way better than having to host my own RADIUS and CA. Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Reason for choosing SecureW2 JoinNow Platform I wanted a better cert management solution Review Source AR Abu R. Intune Administrator Consumer Goods Used the software for: Less than 6 months ### "SecureW2 Feedback" November 21, 2025 5.0 Overall experience has been great so far. It's been only three months we have used it, and experience has been great for now. Pros We had legacy user authentication that has been significant issue for password changes. With SecureW2, it has resolved the issue. Moreover, the customer support has been amazing during the implementation phase. We are three months in and very happy with the product. Cons We are three months in - can't say much about the Cons, however, deployment of certs to both user and devices and something not very clear. Review Source TO Tim O. Service Delivery Manager Information Technology and Services Used the software for: 1-2 years ### "Easy Set and Forget" May 25, 2025 5.0 Overall experience has been great. Team are easy to work with and product simply works. No complaints at all about the team at SecureW2 Pros Easy to setup and haven't had to touch it since deployment. The team were easy to work with and provided assistance during setup and deployment. Cons No issues so far. Our organisation has nothing that we dislike about the product. We would love to see an MSP program to better split the licenses up. Review Source DH David H. IT Administrator Education Management Used the software for: 1-2 years ### "Simple and Effective" November 20, 2025 5.0 Pros The ease of use and stability are incredible. Once it's setup it just works. I have found myself only returning to the portal to make configuration changes and not to resolve any issues. Cons I really have no complaints. We don't have a large deployment, and everything just works as stated above. I really have no bad things to say! Review Source DP Darin P. Cyber Security Manager Architecture & Planning Used the software for: Less than 6 months ### "Great cloud PKI and Radius solution" April 18, 2025 5.0 I'm very pleased with the SecureW2 JoinNow platform and it has simplified and streamlined how our staff connect to our corporate wireless networks Pros SecureW2 JoinNow allowed us to replace our legacy on-premise radius and certificate authority and move to a fully managed cloud offering. It integrates easily with with Microsoft Intune and uses SCEP to automatically enroll and deploy certificates to all our managed Window and MacOS devices, it is literally set it and forget it. Cons The production documentation is in pdf format which is a bit cumbersome. Review Source CC Chris C. System and Network Administrator Primary/Secondary Education Used the software for: Less than 6 months ### "Making PKI Easy" May 6, 2025 5.0 The overall experience has been great. From onboarding and setup, to administration. I have absolutely no complaints. Pros The best thing about SecureW2 is how easy it is to use and manage. Cons I have found no cons yet, other than it would be wonderful to implement more of the products, and if the price was lower. Switched from [Aruba ClearPass](https://www.capterra.com/p/172424/Aruba-ClearPass/) Ease of management and access to Cloud authentiation Review Source VA Victor A. Network Admin Real Estate Used the software for: 6-12 months ### "Great Set it and forget it solution" February 24, 2025 5.0 Great experience would recommend if anyone needs a Radius our 802.1x certificate solution Pros This is basically a set it and forget it solution. A rep helped us with initial deployment and since then there is little to no upkeep. Cons The reports need improvement. We have a hard time find certain aspects we are looking for Review Source RH Reagan H. IT Manager Financial Services Used the software for: 6-12 months ### "Great product and great vendor to work with" November 6, 2024 5.0 They are one of our best vendors, and I'd highly recommend utilizing their services over a DIY model, if you have a primarily cloud-based infrastructure. Pros The implementation was quick and seamless; It was something that would've taken my team hours upon hours to set up manually. Cons There were a few snags when we tried to license out alternative certificates, but since initial resolution, it has yet to pop back up. Alternatives considered [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Reason for choosing SecureW2 JoinNow Platform The methodology for using Azure would've required a lot of additional configuration Review Source JC Jon C. Global Head of infrastrucutre Think Tanks Used the software for: 2+ years ### "Good but costly producty" November 4, 2024 5.0 Overall my experience has been positive, Pros works without issue, had it for three years and never had downtime Cons it is a costly product so I would prefer if it was cheaper, sometimes support are not in my time zone which can make things trickly when it come to arranging a meeting Review Source ML Maurice L. Manager - Information Technology Construction Used the software for: 2+ years ### "Wonderful solution and support from JoinNow" November 5, 2024 5.0 Great experience, starting from POC, implementation, deployment and on-going support. Pros Very easy to deploy, low maintenance effort. Cons Nothing really so far. Only complaint is a refresh button is not available on all pages. Review Source AU Adnan U. Head of Network Infrastructure Financial Services Used the software for: 6-12 months ### "Secure Authentication to Wired/Wireless devices" November 5, 2024 5.0 From design to implementation and support, we had a great experience of onboarding the service and have seen the benefits of moving from a complex on prem PKI infrastructure to a cloud solution. The ease of management and integration to Microsoft Intune and Cisco has allowed for a smooth delivery. Pros Seamless deployment and integration with Microsoft Intune and Cisco Meraki services. Cons None at this stage due to the service fulfils the business requirements of providing a Cloud PKI solution which integrates with out existing services. Alternatives considered [FortiAnalyzer](https://www.capterra.com/p/246667/FortiAnalyzer/) Reason for choosing SecureW2 JoinNow Platform Full Cloud service with more capabilities which met all business requirements Review Source VM Vikram M. Service Delivery Manager - IT Accounting Used the software for: 1-2 years ### "Exceptional Service and Support" November 8, 2024 4.0 We had an excellent experience with SecureW2's services and support. The team provided outstanding assistance every step of the way, ensuring everything ran seamlessly. The SecureW2 support team is quick to respond, highly knowledgeable, and truly cares about providing a great user experience. Pros Their solution is incredibly easy to implement, and the setup process was smooth from start to finish. Cons The reporting module has potential for enhancement to offer even greater functionality and insights. Review Source NC Nathan C. Cybersecurity Analyst Logistics and Supply Chain Used the software for: 1-2 years ### "My thoughts on JoinNow Cloud Radius" October 31, 2024 5.0 The overall experience has been a good one. It makes certificate-based authentication a breeze. Pros The ease of use of the product itself. It has a relatively simple setup that can be mirrored across tenants. Cons Sometimes the procedures can change without notice. Review Source CO Calum O. Architect Computer Software Used the software for: 2+ years ### "Impressive product, more impressive service" October 31, 2024 5.0 Pros SecureW2's moden take on PKI has transformed our organisations certificate based authentication capabilities. It's ability to seamlessly integrate with modern device management platforms has enabled us to transition off legacy, active directory bound systems onto modern cloud native platforms. Additionally, SecureW2's service has been second-to-none. Upon hitting roadblocks, or finding gaps in their offerings, SecureW2 have quickly been able to help us through and introduce capabilities to meet our needs. Cons There is room for improvement in the UX experience for the administrator. Terminology across the different products within the platform, and the overall UX is not modern which is contradictory to the offering they're providing. Review Source JE Jacob E. Senior Security Analyst Construction Used the software for: 1-2 years ### "Effortless Security with JoinNow Cloud RADIUS" October 31, 2024 5.0 Overall, a seamless and secure experience with minimal issues Pros I love how JoinNow Cloud RADIUS makes authentication easy and secure, with smooth integration and minimal setup hassle. It’s reliable and takes the stress out of managing network access Cons The setup documentation could be clearer for first-time users, and a bit more customization would be great for tailoring access settings to specific needs. Review Source MH Mike H. CTO Information Technology and Services Used the software for: 2+ years ### "Solid PKI and RADIUS-as-a-service " October 28, 2024 4.0 Solid product with a good support team who worked with us to configure and roll the service out in the early days Pros Provides PKI and RADIUS as-a-service, removing the need for running and managing your own Cons Admin UI feels a little dated, but workable! Review Source RR Raymond R. IT Engineer Retail Used the software for: 1-2 years ### "Effortless Network Security with JoinNow Cloud RADIUS" October 31, 2024 5.0 JoinNow Cloud RADIUS offers a seamless and highly secure way to manage network access through cloud-based RADIUS authentication. Its user friendly interface and reducing credential-based issues was the reason we chose them. Pros The ease of implementation. We were up and running in 1 day. Cons Nothing at the moment the process was seamless and we have certificate-based wifi going. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Okta](https://www.capterra.com/p/119653/Okta/) Reason for choosing SecureW2 JoinNow Platform Seamless implementation and cost were the two deciding factors. Review Source TN Tariq N. Infrastructure and Service Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "SecureW2 Cloud Radius" November 19, 2024 5.0 Very good, When budget is an issue, Cloud Radius is a solution that can secure ones network. Pros The Portal for Admins is very simple and easy to use. Very easy to create policies and add/revoke certificates. was very quick to setup. Cons The website was slow sometimes. But that did not prevent us from doing our tasks. Review Source DD David D. Apple-Mac Architecture Mac Endpoint Management Hospitality Used the software for: Less than 6 months ### "Planning your certificate goals for today and tomorrow" November 14, 2024 5.0 Getting things like Wi-Fi certs set up for both Mac and Windows with the guidance of a very knowledge tech support staff achieved our goal of deploying to our endpoints quite quickly. Pros Ease of setup. Instructions were well documented, but also the technical support was top notch and guided us along through the process. Cons While secureW2 is very thorough in the solutions they offer, the cost was higher than most. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.