--- title: "Callbook.ai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Callbook.ai Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/10023442/Callbook-ai/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Callbook.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Callbook.ai ## What is Callbook.ai? Callbook.ai is a phone AI system that integrates with Zoho CRM and automates phone calls using human-like conversations. It allows users to save call data directly into Zoho CRM fields without needing extra tools or developers. The software provides pre-configured AI assistants ready for immediate use. Users can outline tasks and provide context to the AI. ## What is Callbook.ai used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Starting price $100 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Callbook.ai?[Manage this product listing](https://www.g2.com/products/callbook-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Callbook.ai 0.0 VS. [4.8 (6)](https://www.capterra.com/p/147166/Argus/#reviews) Starting Price $100 Usage Based, Per Month Starting Price $2500 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (152) Value For Money 0.0 (0) Value For Money 4.5 (148) Customer Service 0.0 (0) Customer Service 5.0 (150) ## Callbook.ai alternatives [4.7 (137)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Pollo AI](https://www.capterra.com/p/10035900/Pollo-AI/) [4.9 (152)](https://www.capterra.com/p/10035900/Pollo-AI/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035900/Pollo-AI/) [Procurement Software](https://www.capterra.com/p/10020384/Procurement-Software/) [0.0](https://www.capterra.com/p/10020384/Procurement-Software/#reviews) Starting price $1250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020384/Procurement-Software/) [SEO WRITING](https://www.capterra.com/p/10017894/SEOWRITING-AI/) [4.8 (78)](https://www.capterra.com/p/10017894/SEOWRITING-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017894/SEOWRITING-AI/) ## FAQs about Callbook.ai Features and Usability ### What are the key features of Callbook.ai? Callbook.ai offers API access, CRM integration, and communication management features for handling customer interactions. It also includes chatbot capabilities, natural language processing, real-time data, and third-party integrations, along with code-free development and AI/machine learning functions for specialized, niche applications. Integrations ### Which third-party tools and platforms does Callbook.ai integrate with? Callbook.ai integrates with Zoho CRM and Zoho CRM Plus. Getting Started and Support ### What training and onboarding options does Callbook.ai offer? Callbook.ai provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup, documentation offers written reference material for key steps, and videos provide visual walkthroughs that teams can review at any time. Getting Started and Support ### What customer support options does Callbook.ai offer? Callbook.ai provides email/help desk support and an FAQ/forum for customer assistance. These channels give users a direct way to submit requests and a self-service place to find answers. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,134 Contact Center reviews Capterra reviewers highlight these features as the top priorities when choosing a conversational AI platform: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Callbook.ai includes **Chatbot** and **API**. However, it does not offer **Lead Capture**. With **Chatbot**, businesses can automate conversations and respond to users more consistently across customer touchpoints. Its **API** support also gives teams a way to connect the platform with other systems and fit conversational workflows into existing processes, helping businesses improve response handling and maintain more connected operations. API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Distinct AI Functionality Have features and use cases that do not fit into existing AI software categories Niche Application Address unique or niche requirements not covered by mainstream software solutions Real-Time Data Receive data and information in real time Callbook.ai 8 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Distinct AI Functionality: Have features and use cases that do not fit into existing AI software categories - Niche Application: Address unique or niche requirements not covered by mainstream software solutions - Real-Time Data: Receive data and information in real time - Specialized or Emerging Capabilities: Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $100.00 Usage Based,Per Month ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.