# kapptivate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about kapptivate Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more. Source: https://www.capterra.com/p/10023181/kapptivate --- # kapptivate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) kapptivate ## What is kapptivate? kapptivate is a software platform for synthetic testing and monitoring of digital experiences across multiple channels. The platform allows users to record and automate tests, monitor services in real-time, analyze quality of service metrics, and build no-code user experiences for mobile apps, websites, APIs, SMS, and USSD. Key features include test automation, anomaly detection, real-time monitoring, customizable alerting, visual analytics. ## What is kapptivate used for? [Automated Testing](https://www.capterra.com/automated-testing-software/)[User Testing](https://www.capterra.com/user-testing-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for kapptivate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://kapptivate.com&name=kapptivate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### kapptivate 4.5 (6) VS. [4.9 (130)](https://www.capterra.com/p/161589/accelQ/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.9 (663) Value For Money 4.2 (6) Value For Money 4.9 (573) Customer Service 4.5 (6) Customer Service 4.9 (552) ## kapptivate alternatives Highest Rated [5.0 (68)](https://www.capterra.com/p/229339/QA-Wolf/reviews/) Starting price Contact vendor for pricing [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) [4.6 (663)](https://www.capterra.com/p/162900/BrowserStack/reviews/) Starting price $39.00 Per User, Per Month [Learn More](https://www.capterra.com/p/162900/BrowserStack/) [TestMu AI](https://www.capterra.com/p/170732/LambdaTest/) [4.6 (543)](https://www.capterra.com/p/170732/LambdaTest/reviews/) Starting price $15.00 Per User, Per Month [Learn More](https://www.capterra.com/p/170732/LambdaTest/) [Katalon Studio](https://www.capterra.com/p/235574/Katalon-Studio/) [4.4 (706)](https://www.capterra.com/p/235574/Katalon-Studio/reviews/) Starting price $170.00 Per User, Per Month [Learn More](https://www.capterra.com/p/235574/Katalon-Studio/) [View all alternatives](https://www.capterra.com/p/10023181/kapptivate/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. User Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Assessment Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Compliance Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Data Import/Export 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Visualization 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Graphical representation of data Reporting & Statistics 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns kapptivate 81 features Define levels of authorization for access to specific files or systems Scripting technique that uses data files to contain the keywords related to the application being tested Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Creation, administration, and evaluation of assessments or tests Test the availability of websites and/or browsers Compare key metrics for the business against prominent players in the industry Monitor and track bugs and issues in the system. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier A process to automatically integrate code changes from multiple contributors into a shared repository Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Graphical representation of data Detect and remove errors Track unplanned equipment or network failures Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Software is used for working on online pages Manage and track all disruptions and incidents Monitor the IP addresses of the incoming traffic Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Test applications through the cloud Notifications via mobile devices Test the ability of mobile applications Technique where run time behavior of software under test is checked against predictions made by a model Observe and track the demand, usage, progress or quality of a system, product, or user Monitor networks, websites, or other assets across multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Run tests on a network to find the root cause of network issues Allows developers to run the same test over and over again using different values Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Allows developers to check if their applications/web browsers are running as expected. Arrange tasks based on the level of priority or urgency Estimate or forecast of a future scenario based on the study of present trends Systematic evaluation of various aspects of a project or service to prevent defects or issues Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables creation, management, and tracking of product requirements & features during product production/development Assess the performance and functionality of software by testing against predefined requirements and specifications Notifying as a warning or reminder of a potential or imminent hazard Run diagnostic tests at predetermined times Uncovers vulnerabilities of the system and determines whether system data and resources are protected from possible intruders Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Ensure SSL certifications are active Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Software testing technique by which we can check the defects in software without actually executing it Run multiple tests simultaneously in different environments or parts of the code base Provides test performance metrics such as availability, response time, and stability for a system Ability to create, review and approve test scripts Test specific APIs to determine if systems are properly functioning Pre-written scripts that simulate situations within each test Set up connections to third-party platforms to improve business processes Monitor or audit historical and current transactions to analyze customer account activities Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Process of evaluating a product or website by testing it with representative users. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Supports various video file formats Interact with data visualization elements, such as charts and graphs, to drill down into data Checks web applications or websites for issues or bugs Create, design and manage workflows for repetitive tasks Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 4.2 (6) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (6) 4.2 Based on 6 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ ServiceNow Problem Management](https://www.capterra.com/p/152872/ServiceNow-Problem-Management/) ## Support, customer service and training options Customer Service 4.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (6) 4.5 Based on 6 reviews ## User reviews Overall rating 4.5 Based on 6 reviews Filter by rating 5(3) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Alain B. Manager Experience Client Telecommunications ### "KAPPTIVATE : Réactivité et Gain de temps" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 24, 2025 Nous sommes satisfaits de la solution Kapptivate parce qu'en plus des alertes en cas de dysfonctionnement, elle nous fait gagner du temps sur les tests de monitoring et nous fournit un rapport sur le fonctionnement de nos différents short code USSD et aussi sur nos applications Pros Avant, il nous arrivait parfois d'être informé des dysfonctionnements par nos clients. Mais désormais avec la solution Kapptivate nous sommes alertés en temps réel en cas de dysfonctionnement sur nos codes USSD et nos applications, ce qui nous permet de prendre avec actions rapides pour améliorer l'expérience client Cons La configuration des uses cases des tests UAT semble un peu compliquée Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Fabrice B. Program Manager sur Orange Money Telecommunications ### "Orange Innovation (tests automatisés et monitoring d'Orange Money)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2024 Kapptivate nous accompagne au plus près depuis 10 ans dans l'évolution et le suivi opérationnel du service Orange Money dans près de 15 pays (majoritairement en Afrique). L'articulation entre la solution de Testing et de Monitoring (dans une même interface) est très intelligente, ergonomique, et a été la raison de sa rapide prise en main par plusieurs centaines d'utilisateurs au fil des années... Pros La double-grande efficacité de la solution sur plusieurs canaux (USSD, smartphones, web API), car sur les 2 volets: le testing automatisé et la supervision active. En 3ème qualité (après KapptiTesting et Monitoring), la qualité de la solution de no-Code KapptiBuild (qui a réussi à couvrir le besoin en services digitaux locaux d'une dizaine de pays Orange Money) Cons Pas d'inconvénients, si ce n'est qu'un support soutenu côté client/intégrateur (ici, nous côté Orange Innovation & filiales pays Orange Money) est recommandé pour bénéficier pleinement des bénéfices qu'offrent les solutions Kapptivate (Testing, Monitoring, la solution No-Code KapptiBuild) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HT Hasimbola Tojonirina R. Head of IT Operations and Infrastructure Banking ### "MVola Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 1, 2024 Kapptivate is the eyes for MVola. Kapptivate help us for migration on testing Pros \- Monitoring Visibiity and details. - Facilitate go to Market with details - Dashboard for QOS Cons \- Design (take Grafana as inspiration) - Ability to manage device for phone robot (same error coming due to this) Alternatives considered [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/) [Apache NiFi](https://www.capterra.com/p/234171/Apache-NiFi/) [elastic](https://www.capterra.com/p/10004359/Elastic/) Reasons for choosing kapptivate kapptivate is the one who can simulate the live customer experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET erwan t. Service Delivery management Insurance ### "Fully satisfied even after 3 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2024 Support team available quickly and efficiently. They help us mature our E2E strategy. Relationship with our business end-users improve thanks to the Kapptivate results Pros Reliability, no crash for the past 3 years. Visual monitoring very helpfull for support team. Great user experience with the Kapptivate team Cons Need to be a developper to build new monitoring scenario. No versioning but I know it is coming soon. Alternatives considered [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) Reasons for choosing kapptivate the only solution which can manage "old technologies" we still have in our Information System Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YB Yaouba bi A. superviseur Telecommunications ### "kapptivate is good" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 6, 2024 nous sommes tres satisfait du services offert par l'équipe kapptivate Pros la barre de cmd USSD et l'accès a distance des smartphone connecté au robot Cons absences des données et les point blanc souvent remonté par les robot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mamadou Bobo B. Responsable Monitoring des services Telecommunications ### "Orange Guinée " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 6, 2024 Un outil de monitoring hautement disponible et très réactif / proactif Pros La haute disponibilité, Innovation et la flexibilité Cons Le produit ne présente aucune anomalie pour le moment Switched from [Centreon](https://www.capterra.com/p/234559/Centreon/) La performance de la solution kapptivate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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