# Applause Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Applause Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/10022867/Applause

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# 

 Applause Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Applause

## What is Applause?

Applause tracks technician performance in real time and helps turn everyday behaviors into measurable growth. Join the 3,000+ home services businesses driving more revenue by improving KPIs across production, efficiency, safety, and customer experience through real-time scorecards and gamification — all in one platform. By connecting to your CRM, dispatch tools, and review sources like Google and Facebook, Applause unifies technician and business performance. Set targets, run contests, and reward the behaviors that matter. Automate NPS/CSAT surveys, review requests, referrals, upsells, and optional tipping at the right moment—when satisfaction is highest. The results: more reviews and higher search rankings, fewer re-services, better productivity, and clear visibility for owners, managers, and technicians. Works with leading home-service CRMs and dispatch platforms. Book a demo to see it in action.

## What is Applause used for?

[Review Management](https://www.capterra.com/review-management-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Applause alternatives

Highest Rated

[InputKit](https://www.capterra.com/p/174672/InputKit/)

[4.9 (37)](https://www.capterra.com/p/174672/InputKit/#reviews)

Starting price

$3000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174672/InputKit/)

[4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Benchmarking

Compare key metrics for the business against prominent players in the industry

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Reports

Alter the layout and content of reports

Applause 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Digital greeting cards that are sent electronically, usually via email

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Allows employees to set and manage work or career related goals

Access software remotely via mobile devices

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Allows employees to praise one another in a social network-like feed visible to the whole organization

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Active reporting of data and metrics

Track accrued recognition and rewards at an individual employee level

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Point or incentive based programs loyalty programs designed to increase customer engagement

Automatically calculate score after the assessment

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

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## Pricing

### Starting price

Free trial  
not available

## Integrations

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Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[

FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[

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Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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