# StepChange Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about StepChange Software - reviews, pricing plans, popular comparisons to other Sustainability products and more.

Source: https://www.capterra.com/p/10022400/StepChange

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# 

 StepChange Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

StepChange

## What is StepChange?

StepChange is a cloud-based software solution (SaaS) designed to help businesses and financial institutions meet climate reporting regulations and integrate sustainability into their operations with confidence and transparency. StepChange ESG Accelerator for enterprises has three modules: Carbon Accounting, ESG Compliance, and Supply Chain Sustainability. This suite of solutions helps enterprises to effectively measure, manage, and mitigate their Scope 1, 2, and 3 emissions, set science-based goals, benchmark their performance against their peers, and develop and track their progress toward their decarbonization plans. The NetZero Navigator for the BFSI industry has three modules: Financed Emissions, Climate Risk, and ESG Scorecards. This suite helps identify emissions from financing activities, and integrate climate risk in the overall risk consideration; the ESG scorecards help investors understand sustainable considerations in the operations of their portfolio companies.

## What is StepChange used for?

[Sustainability](https://www.capterra.com/sustainability-software/)[Emissions Management](https://www.capterra.com/emissions-management-software/)[Environmental](https://www.capterra.com/environmental-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### StepChange

4.6 (13)

VS.

[### Carbon+Alt+Delete](https://www.capterra.com/p/239952/CarbonAltDelete/)

[4.6 (29)](https://www.capterra.com/p/239952/CarbonAltDelete/reviews/)

Starting Price

Contact vendor

Starting Price

$1000

Usage Based, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (13)

Ease Of Use

4.4 (29)

Value For Money

4.2 (13)

Value For Money

4.6 (27)

Customer Service

4.7 (13)

Customer Service

4.8 (29)

## StepChange alternatives

[Greenly](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/)

[4.8 (102)](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/reviews/)

Starting price

$1950.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/)

[KEY ESG](https://www.capterra.com/p/275672/KEY-ESG/)

[4.9 (27)](https://www.capterra.com/p/275672/KEY-ESG/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/275672/KEY-ESG/)

Highest Rated

[Futureproof](https://www.capterra.com/p/10009438/Futureproof/)

[5.0 (21)](https://www.capterra.com/p/10009438/Futureproof/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10009438/Futureproof/)

[Elyze](https://www.capterra.com/p/10014166/Elyze/)

[4.3 (7)](https://www.capterra.com/p/10014166/Elyze/reviews/)

Starting price

$140.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10014166/Elyze/)

[View all alternatives](https://www.capterra.com/p/10022400/StepChange/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.7 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Reports

4.4 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Workflow Management

4.8 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

KPI Monitoring

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Tracking the status of previously identified performance measurements

Document Management

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Activity Tracking

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

StepChange 59 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Track and report on asbestos location, quantities, and other building-level data.

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Compare key metrics for the business against prominent players in the industry

Calculate carbon emissions output and footprint

Provides a channel for team members to share media files, communicate, and work together

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Receive and/or send email notifications for urgent updates, requests, or other information

Plan and set emission reduction targets to reduce environmental impacts

Monitor emissions and environmental data trends and measure the impact on climate and community health

Track energy consumption and/or manage energy-saving measures.

Guidelines for conforming to environmental laws, regulations and requirements

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Establish measurable goals and objectives and track their progress over a specific period of time

Track, calculate, and report on greenhouse gas (GHG) emissions

Document use of hazardous materials and procedures related to their handling and disposal

Tracking the status of previously identified performance measurements

Manage and support multiple locations

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Document and report the progress of ongoing projects

Estimate or forecast of a future scenario based on the study of present trends

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Keep stakeholders engaged via communications, reports, surveys, etc.

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Manage and monitor compliance with government regulations on environmental standards

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and report on waste management and disposal processes.

Track and report on water consumption and/or water quality.

Create, design and manage workflows for repetitive tasks

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Features

4.4 (13)

4.4

Based on 13 reviews

## Pricing

Value for money

4.2 (13)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (13)

4.2

Based on 13 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

Expensify](https://www.capterra.com/p/97594/Expensify/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (13)

4.7

Based on 13 reviews

## User reviews

Overall rating

4.6

Based on 13 reviews

Filter by rating

5(8)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Saket S.

Logistics Specialist

Medical Devices

### "Step Change-Carbon Accounting Emissions"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 20, 2025

My experience with Step change was mixed. The initial consultation was very helpful, and they provided a good overview of my options. However, there were a few delays in setting up my repayment plan, and communication could have been better at times. That said, they did help me get on track with my finances, which I’m grateful for.

Pros

Step Change is very practical in Carbon Emissions Management in Data Collection, Customer Support and Reporting. It is also been Ease of Use, Encompasses the user's perception of how effortlessly they can accomplish tasks, often emphasizing a positive user experience characterized by minimal effort and cognitive load.

Cons

I appreciated the support Stepchange provided. If I had to mention something I liked least, it would be the wait times during peak periods — sometimes it was hard to get through to an advisor quickly. But I also recognize they're a nonprofit dealing with high demand, and the quality of service once I got through was always solid.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Mannat J.

Impact and ESG Associate

Logistics and Supply Chain

### "ESG Management Software "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2025

Pros

Great customer support, ease of use, really helped with our data collection, the team went over and above to cater to our specific requests that went beyond the engagement requirement

Cons

Templates can be made more generalized and flexible. Faced some initial challenges with respect to the templates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RI

Rahamathulla i.

PROPERTY MANAGER

Medical Devices

### "great app to track ESG"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 2, 2025

Pros

Easy tracking of data and easy upload process All options available to update for the power consumed & generated.

Cons

The uploaded date is taking long time to reflect. need to refresh every time to make the update value reflect

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Sara J.

Sustainability Officer

Financial Services

### "Helps us handle all ESG requirements"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

The team at StepChange has been extremely helpful with setting up, implementing, and using the platform within our organisation. The platform has also been very helpful for the organisation’s ESG data management and reporting needs.

Pros

The platform is extremely helpful for our ESG reporting processes including data collection and management, and report generation. It has made our carbon accounting process easier.

Cons

Some sections may be a little difficult to navigate for users with no background knowledge of ESG, sustainability reporting, and carbon accounting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Pandiyarajan S.

LEAD - EOHS

Automotive

### "Great Tool for Data Capturing and reporting "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2025

It's very Good Tool for Data capturing and have an internal benchmarking targets in the ESG compliances

Pros

Best Team support from them for data capturing

Cons

Nothing has to highlights as of now with step change team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Ayan D.

Head of consumables operations

Medical Devices

### "GHG accounting and reporting platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 17, 2025

Pros

Backend support - The solutions team is highly customer centric and provides solution to each and every problem without delay.

Cons

The UI needs improvement. It is a difficult interface for a first time user to navigate and use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

BOOPATHI G.

ASSOCIATE VICE PRESIDENT - ESG

Information Technology and Services

### "ESG tool review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2024

Easy to meet the needs of the third party

Pros

Refining bulk data, data integration and report generation

Cons

Training to SPOCs, system integration delayed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Himanshu M.

Deputy Manager - ESG

Food Production

### "Safe Platform for ESG Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2024

Pros

Technical expertise is unmatched in the industry.

Cons

Would be good to have flexibility in customizing user workflows and an expanded off-the-shelf integration options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sambit S.

Program Lead

Banking

### "ESG Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 13, 2024

It is very good as people at StepChange are very professional

Pros

Seamless and professional experience with Stepchange and people in stepchange are super approachable and helpful. Kudos to the team

Cons

In the platform generally experiencing the issues in bulk uploading of documents

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rohan R.

Associate manager

Banking

### "ESG Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2024

Pros

The ease of use of the platform along with the stellar customer relationship management experience has been a pleassure to deal with

Cons

The data validation for the bulk upload functionality has very specific input types and repeatedly returns error feedback

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10022400/StepChange/reviews/)

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