# ServiceJan Field Service Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ServiceJan Field Service Management the right Field Service Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10021459/ServiceJan-Field-Service-Management/reviews --- ServiceJan Field Service Management 5 (11) [View alternatives](https://www.capterra.com/p/10021459/ServiceJan-Field-Service-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ServiceJan Field Service Management Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stepan A. CEO Internet Used the software for: 1-2 years ### "Robust Field Management Software" June 23, 2024 5.0 Pros ServiceJan is a top-tier field management software developed by an experienced company, integrating essential tools for efficient scheduling, dispatching, and real-time tracking. Its user-friendly interface and robust reporting capabilities make it a comprehensive solution for optimizing field operations. Cons None really - they constantly update with new amazing features some of which may require to be disabled or enabled depending on type of business Review Source Response from ServiceJan June 27, 2024 Thank you for being a valued customer, we appreciate your business and here to assist with anything you need. MA JL James L. President Automotive Used the software for: Less than 6 months ### "ServiceJan will save you lots of time and money!" December 19, 2024 5.0 Excellent customer service, easy to use, this app should be used worldwide. After using QuickBooks for decades I finally realize there is better! Pros The app has all the bases covered. Easy to use from a computer, tablet, or phone. It has all you need and doesn’t have the extras you never use that most apps complicate things with. Cons Wish this app came out a long time ago!! Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing ServiceJan Field Service Management Simplicity, better price and Customer Service Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QuickBooks online became complicated to use . It was time-consuming. Review Source VF Valter F. Trust Real Estate Real Estate Used the software for: 1-2 years ### "Perfectcion exists - Variety of options and solutions." September 13, 2025 5.0 Very good, very intuitive and easy to use. After several failed attempts with other apps, I finally found one that gives me all the solutions quickly and perfectly. Pros The Qualitie Service/coust is wonderfull, the costumer suport, scheduling and the team collaborsttion is amazing. Cons Nottingh to say bad about ServiceJan Field Service, just and only good tings, because its the true... If anyting will hapend that i like least in the future, i will say, but for now, i just can say, Excellent. Review Source Response from ServiceJan September 16, 2025 Thank you for being a great customer and trusting in our Software - WE are here for you if you need anything 24/7 VG Valeriy G. Owner Furniture Used the software for: 6-12 months ### "Review for ServiceJan Field Service Management" July 19, 2024 5.0 Very easy to use and if there is ever help needed, they are very quick to reply with answers and resolve the issue. Pros Very user friendly all in one integrated system. Which allows the user to keep contacts data, schedule, billing, receiving, reporting, all in easy flow. Cons So far it has been amazing and easy to use. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We love having reporting, scheduling, quoting, invoicing, billing all in one place!! Review Source LA Lilya A. Vise President Furniture Used the software for: 6-12 months ### "Best from all softwares we tried - complete software for service business" June 22, 2024 5.0 We are amazed with quality of this siftware and its abilities, we even considering to go nationwide with our services thanks to the ServiceJan. It makes operetion so complete and roght that we started franchising our service business. We tried 4 different produxts before and none come even close - anyone does even demo of those on the mwrlet snd this or use for a weeknor month will confirm my statement Pros It is complete all we need for operating repair field service business and provides us all the tools and sooutions we need and can trully see how it will work for every service business a sinply amazing Cons Its teally so good and so bug free compared with anything we used before and customer tech support so azing adding any upgrades suggested that nothing negative comes to mind. Switched from [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) We tried 4 different produxts before and none come even close - anyone does even demo of those on the mwrlet snd this or use for a weeknor month will confirm my statement Review Source Response from ServiceJan July 17, 2024 Thank you for your review. We are working very hard to deliver ServiceJan as an Ultimate best Field Service Management Software and to help all of the clients to have all the features and solution they need - thank you for being a valued customer VR Verified Reviewer Leather Repair Business Supplies and Equipment Used the software for: 6-12 months ### "Great product for such low price." December 30, 2024 5.0 That's an excellent product that automates business needs. The price for such functionality is really good. Pros It is a great tool that helps to automate so many business processes and save time and money. Cons There is no. I will need a couple of new features like deeper analytics Review Source Response from ServiceJan December 31, 2024 Thanks you for being a customer and using ServiceJan as your in office and on field - software. We value your business and thanks for the feedback reviews. Deeper analytics along with some more amazing features in works and should be deployed within next few weeks. You will constantly see more and more upgrades to stay ahead of the game.  With best regards Mikayel Aslanyan GS Gagik S. Owner Furniture Used the software for: 6-12 months ### "Easy usable, very simple and functional system" July 17, 2024 5.0 Pros Very convenient to use. You can create new tickets, add photos, submit report and more Cons ServiceJan does extensive and complex work Review Source RB Robert B. President Airlines/Aviation Used the software for: 6-12 months ### "Exceptional Phone Call Support Experience" July 17, 2024 5.0 Pros I recently had the pleasure of contacting Servicejan customer service for assistance regarding our logistics company Express World, Inc. From the moment my call was answered, I was greeted with warmth and professionalism. The \[sensitive content hidden\] was incredibly knowledgeable and patient throughout our conversation. He attended carefully to my concerns and provided clear, step-by-step instructions. I have to mention it that his friendly demeanor and genuine willingness to help made the entire experience stress-free and efficient. What stood out to me the most was \[sensitive content hidden\] attention to detail and their ability to explain complex information in an easy-to-understand manner. I highly recommend ServiceJan for their outstanding customer service and commend \[sensitive content hidden\] for their excellent support. It's rare to find such dedicated and helpful representatives these days. Thank you for making my experience so positive! Cons I received a lot of information that I couldn’t avoid making notes! Review Source AA Ara A. Administrator Building Materials Used the software for: I used a free trial ### "All what I needed" July 3, 2024 5.0 My experience with ServiceJan Field Service Management has been outstanding. The platform offers a user-friendly interface that makes managing field operations seamless. Pros What I liked most about ServiceJan Field Service Management is its ability to streamline operations with features like advanced scheduling, and automated route planning. Cons What I liked least about ServiceJan Field Service Management is that initial setup and configuration can be time-consuming, requiring a detailed understanding of the system to fully leverage its capabilities. However, once past the learning curve, the benefits far outweigh these initial challenges. Review Source Response from ServiceJan July 17, 2024 Thanks you for being a valued customer. We are here to make every effort to bring you best support and software for your service business. We highly appreciate you as a customer and thank you for your feedback / review as well. JM Jose M. Landscaping Facilities Services Used the software for: Less than 6 months ### "J & M Landscaping" June 24, 2024 5.0 This is actually incredible. I own a landscaping business, I have about 10 employees, and only after I started using ServiceJan I found out that we have about 243 customers using our services. It’s amazing to have all the information stored in Servicejan and having instant access from phone or any device available at any time, and to be able to see all customer's locations,separate,schedule,service them accordingly. With Servicejan’s help my business is beginning to grow bigger and better. Servicejan is giving all the ability to do so. Pros With Servicejan’s help my business is beginning to grow bigger and better. Servicejan is giving all the ability to do so. Cons I like everything about it. Honestly, there is absolutely nothing to not like about it. Review Source Response from ServiceJan June 27, 2024 Thank you for being a valued customer, we appreciate your business and here to assist with anything you need. MA IP Igor P. Future repairs Furniture Used the software for: Less than 6 months ### "Easy, useful, time saving. " July 17, 2024 5.0 Much better than other products on market. Pros Managing all your day with time and money saving. Cons Easy services report creation and routing Review Source Similar Products Featured