# CleverX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CleverX the right Market Research solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10021390/CleverX/reviews

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CleverX

4.7 (101)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of CleverX

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

JH

JIMMY H

Director of MarketingMarketing and Advertising, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“The platform allows me to do reviews in my industry to stay informed of the latest and greatest in the industry.“

June 19, 2024

Prajun T

Full Stack DeveloperComputer Networking, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“When we filter jobs by country and select a job, it doesn't save the filter.“

June 19, 2024

JH

JIMMY H

Director of MarketingMarketing and Advertising, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“My overall experience with CleverX has been very positive. While I have not needed it to find a job, it has allowed me to see what types of questions others in my space are looking at and measuring.“

June 19, 2024

QN

Quique N

DirectorTelecommunications, 10,001+ employeesUsed the software for: Less than 6 months.

“Sometimes is hard to react to email invitations right away and when finally there is a chance later at night, the survey closes“

July 3, 2024

Jonathon G

Digital marketerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“Cleverx has really been able to provide great insights by connecting the professionals’ opinions and years of experience to people who need it.“

June 20, 2024

EH

Emily H

Global Influencer DirectorMarketing and Advertising, 10,001+ employeesUsed the software for: 6-12 months.

“Can be some issues around length of time it takes for payments to be issued“

June 20, 2024

MK

Maral K

PresidentMarket Research, Self-employedUsed the software for: 1-2 years.

“Great ROI for the spend, really enjoyed leveraging the tool and network for fast and impactful insights.“

June 21, 2024

Marco P

Marketing ManagerCivil Engineering, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some surveys don't work and refuses you, even when you have all the requirements“

June 20, 2024

## Showing most helpful reviews

Showing 1-25 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Celeste A.  
Marketing manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great application easy to use and they pay well"

June 19, 2024

5.0

Pros

The ability to seek out your own surveys and how easy the platform is to understand and operate

Cons

It’s a great platform very easy to understand how to use and they are very responsive if you have questions

Review Source

VR

Verified Reviewer  
Partner  
Management Consulting  
Used the software for: 2+ years

### "Great Survey Site - Easy to Use and Inexpensive"

June 19, 2024

5.0

Pros

The interface and setup process is WAY easier than other survey sites we've used. They seem to have a great panel of respondents as well.

Cons

Sometimes people that seem to be good candidates get screened out of surveys - seems to happen more on this site than others.

Review Source

Dean T.  
Paid Social Manager  
Computer Networking  
Used the software for: Less than 6 months

### "CleverX Review"

June 20, 2024

3.0

Generally easy to use and once I flagged an issue it was resolved

Pros

Easy to use, often sent research that I could be involved with

Cons

The payment got delayed almost one month after my first round of surveys I completed

Review Source

VR

Verified Reviewer  
Digital marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "I appreciate this job so much!"

June 20, 2024

5.0

Pros

Cleverx has really been able to provide great insights by connecting the professionals’ opinions and years of experience to people who need it.

Cons

I wish the payments could be processed a little faster.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "CleverX is Great for Market Research"

June 19, 2024

5.0

It have been a good experience overall.

Pros

The payout appropriate for the time taken to complete the surveys.

Cons

The user experience can be laggy and the question are at times confusing. Customer support is slower.

Review Source

VR

Verified Reviewer  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Great side hustle "

June 20, 2024

4.0

Pros

The dashboard is modern and user friendly. The payouts are high for the amount of time the surveys take.

Cons

Payments are slow / not all are received unless you chase them.

Review Source

Alan L.  
Social Media Manager  
Hospitality  
Used the software for: 1-2 years

### "Great platform"

June 19, 2024

5.0

Pros

This platform is an excellent tool to use to collect data and survey information.

Cons

Navigating the UI was a little difficult for me at first

Review Source

Larry B.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Easy and insightful customer surveys! "

June 20, 2024

5.0

Pros

I love how easy it is to complete surveys.

Cons

I think the payments module could be more realtime.

Review Source

Ghassan Nour S.  
Founder  
Market Research  
Used the software for: 6-12 months

### "Excellent software that pays"

June 21, 2024

5.0

Pros

The thing I like, the most was the ease of implementation, and of course the payout

Cons

Nothing really sometimes there was a little delay with the payout, but all you have to do is get in touch with the person in charge and they will provide you your funds immediately

Review Source

Mark R.  
marketing  
Construction  
Used the software for: 1-2 years

### "Great company"

June 20, 2024

5.0

Pros

\- quick responses - good to use for research - friendly customer service - interesting research projects

Cons

\- not much really, they are very good at what they do, I would say they are highly recommended

Review Source

JR

John R.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great resource for a little extra income"

June 19, 2024

5.0

Great to pick up a little extra spending cash with the surveys!

Pros

There are almost always interesting surveys posted for potential participation. The surveys tend to be more marketing-focused. The survey completion payment is fair.

Cons

Old survey listings are not cleared out, so the interface is more cluttered than it needs to be.

Review Source

SM

Steve M.  
VP  
Computer Software  
Used the software for: 2+ years

### "Great Market Research Solution"

June 19, 2024

5.0

Pros

Quality of research based on broad survey outreach

Cons

Turnaround time for payment, response time on customer support

Review Source

SK

Stuart K.  
Independent Healthcare Consultant  
Insurance  
Used the software for: 6-12 months

### "Happy user"

June 19, 2024

5.0

It has been enjoyable and well-supported by customer service.

Pros

It's dashboard is very user friendly and intuitive

Cons

The surveys take a long time to pay out.

Review Source

Response from CleverX

June 21, 2024

Thank you for your review, Stuart! We're glad you're enjoying CleverX. We also understand your frustration with late payouts, and we want to explain why this happens. When companies like Meta, Amazon, Google, and Pinterest approach us with market research studies like the ones you have participated in, the study timeline can vary from a couple of weeks to months. This means the study needs to be completed with the desired number of respondents and verified by the company before we can release the payouts. We are actively working to improve the payout experience and have several initiatives underway. Stay tuned! Thanks again for using CleverX! - Prabal from CleverX.

AG

Aaron G.  
Account Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good Platform to Monetise Your Experience"

June 21, 2024

5.0

Pros

Overall, the platform is quite easy to use and intuitive to use. The experience is typically smooth.

Cons

Payouts are not very timely, and the estimated payment date kept changing. Completed jobs are not stored in the history for you to track payments. Typically, you need to follow up with their support to get an update and have payments released, which can be tedious at times.

Review Source

RK

Reginal K.  
Managing Partner  
Investment Management  
Used the software for: 1-2 years

### "CleverX: Source of Unique Market Insights"

June 24, 2024

5.0

Pros

CleverX offers its clients direct interaction with industry experts to help accelerate growth and address critical corporate concerns. Its solution is differentiated by offering clients the ability to seek feedback from a population based survey, as well as garner real-time feedback from a diverse set of experts with specific domain knowledge.

Cons

Based on my experience working across various sectors of the "Growth Economy" it appears that clients would desire to gain a greater reliance on more specific direct real-time interaction with the unique experts across the CleverX network, as opposed to more survey data.

Review Source

MJ

Máni J.  
Performance Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Great research platform"

July 29, 2024

5.0

Pros

The CleverX platform is easy to use and reward settlements are usually very fast.

Cons

The research projects can be somewhat repetitive

Review Source

SL

Stefanie L.  
SR VP of People Operations  
Education Management  
Used the software for: 1-2 years

### "Review CleverX"

June 19, 2024

4.0

My overall experience is good and would recommend it to others

Pros

I like most of its functionality and the reporting features the most.

Cons

It can get pricey. If it can be more AI driven with its content and analytics that would be helpful.

Review Source

VR

Verified Reviewer  
SVP  
Marketing and Advertising  
Used the software for: 6-12 months

### "Leveraging expertise for market research opportunities"

June 19, 2024

4.0

On the user/expert side, CleverX is easy to use and reliable.

Pros

CleverX is easy to use and once you have a profile set up there are frequent opportunities to participate in market research, be it surveys and/or longer form interviews.

Cons

The dashboards for payment can confusing, and sometimes you might think you qualify for a survey/project but the system will remove you from the consideration set.

Review Source

NP

Neil P.  
Director or Ecommerce  
Retail  
Used the software for: 1-2 years

### "User testing at its easiest "

June 22, 2024

5.0

Pros

Rex is easy to deploy faster. Use guess you quick testing to help change your decisions for the better.

Cons

Much to not like, really think this is one of the better testing platforms

Review Source

SB

Sourjo B.  
Head of CX and Care  
Consumer Electronics  
Used the software for: 1-2 years

### "Targeted market research"

June 19, 2024

5.0

Pros

CleverX has the ability to customize both surveys as well as the target population. This is done from both a screening process as well as profiles of experts in their network, which results in relevant results

Cons

No cons at this time, so far CleverX has worked well for the requirements.

Review Source

JC

James C.  
Head of Procurement  
Financial Services  
Used the software for: 1-2 years

### "Good platform for information exchange "

June 19, 2024

5.0

Pros

Easy to connect with experts in many different areas and industries.

Cons

Companies can reach out to you via CleverX but set up a call with a different method to avoid paying for your consultation time. Support is also slow to respond ( more than 24 hours in my experience)

Review Source

AH

Andrea H.  
VP  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy/quick access to research"

June 19, 2024

5.0

Pros

Customer service and quick turnaround times. Valuable data to help make solid business decisions.

Cons

Nothing! They are a very experienced team

Review Source

JO

Jorge O.  
CMO  
Consumer Electronics  
Used the software for: 1-2 years

### "Simple, Quick and Good to go"

June 20, 2024

4.0

Pros

Variety of themes, good sample size, ease to use, good customer support

Cons

payments take a long time to arrive to consultants compared to other similar companies.

Review Source

ZM

Zachary M.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "CleverX review"

June 19, 2024

4.0

Pros

The opportunities that pop up from time to time.

Cons

Customer service sometimes doesn't get back to you.

Review Source

MC

Marina C.  
Operations Manager  
Biotechnology  
Used the software for: 1-2 years

### "Brilliant, fund and interesting projects"

June 20, 2024

5.0

It's a great way to take part in some brilliant projects with the largest brads

Pros

Great opportunities to work with some of the largest brands.

Cons

Projects can take sometime to process but it's all explained.

Review Source

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