# HOA Sites Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HOA Sites the right HOA solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10021299/HOA-Sites/reviews --- HOA Sites 4.8 (71) [View alternatives](https://www.capterra.com/p/10021299/HOA-Sites/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Reviews of HOA Sites Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews AJ Andrea J SecretaryNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “They offer so many extras and allow everything we were looking for including news articles, surveys, a place for all of our HOA documents, and emails.“ July 2, 2024 JB Jean B Communications ChairPublic Relations and Communications, Self-employedUsed the software for: More than 2 years. “Example: message board subscribers cannot be managed by the admin (cannot add or remove a subscriber from a message board or even see who the subscribers are).“ June 18, 2024 SH Sean H Vice PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “There are many modules that you can enable in the software so you can create a basic community and keep adding new features.“ July 2, 2024 AD A. James D AdministratorCivic & Social Organization, 2 - 10 employeesUsed the software for: More than 2 years. “email addresses way too expensive, need templates for email blasts.“ June 18, 2024 SH Sean H Vice PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The ticket system is used when initially setting up the site and HOA Sites was very responsive during setup and after the fact they respond quick to requests.“ July 2, 2024 BM Brian S. M WebmasterPhilanthropy, Self-employedUsed the software for: 1-2 years. “Member Renewal doesn't mesh perfectly with how our membership chair handles things.“ July 2, 2024 PB Philip B Treasurer, QAHS COACommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “HOA sites makes it straightforward for administrators to post content in a structured and consistent manner without requiring web development expertise.“ July 1, 2024 AS ANGELA S SecretaryReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “Difficult to navigate the File Manager feature.“ June 25, 2024 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tiffany H. Director of Marketing Real Estate Used the software for: 2+ years ### "Professional Looking Website" June 18, 2024 5.0 We are very happy with the finished product. Changes are easy to make and it's easy to adapt the site to our needs while maintaining a professional and polished look. Support has been lightning fast any time I have needed it. All around phenomenal product and I really appreciate the service! Pros We use HOA Sites for our management company website. It gives a very professional look, and is very easy to customize to our needs. The end result is a very polished and we are happy to have representing our brand. Cons I wish there was further customization of the request manager feature, and the format in which it forwards the information to our office, but all in all that is a very small detail and we are very pleased with the overall product. Switched from [Association Management Website](https://www.capterra.com/p/78588/Association-Management-Website/) Issues with customer service and support. Our old website was also very dated looking and nothing like our current website. When we decided to change our management software, it just made sense to look for a better website product. Review Source JR Joe R. IT Manager Non-Profit Organization Management Used the software for: 2+ years ### "Economical, Effective and Easy to Use Product!" July 2, 2024 5.0 Our overall experience with HOA Sites has been extremely statisfied. We have implemented a resident website that exceeds all the expectations of our board of directors and most importantly our residents! HOA Sites is by far the most featured and cost effective product compared to other competitors in there industry! Pros The two biggest advantages of HOA Sites is the annual cost and the breath of functionality available in the product. Additionally, it is a very easy to use product and flexible for an information technology person to customize. It is an extremely easy product for non-technical staff to use with the proper training. Our staff leverages this product daily to manage our resident website and communicate to our 974 neighborhood homes. Cons HOA Sites has tons of functionality. As an information technologist, I found it very easy to work with and customize. The downside of HOA Sites is it is a "Jack of all Trades, Master of None". What I mean by that is it provides the basic functionality of a given feature. For example, it does a great "basic" job at event registration, but does not handle any advanced features (e.g. Barcode check-in of tickets, Not able to select quantity of tickets for purchase other than setting up specific Registration Types, etc.). Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/) Reason for choosing HOA Sites Condo Control did not have near the feature suite as HOA Sites. The product was far more expensive than HOA Sites and did not deliver nothing close to the features of HOA Sites. Review Source BF Betsy F. Website manager Civic & Social Organization Used the software for: 2+ years ### "Limited flexibility means easier management" June 18, 2024 4.0 Good! The initial setup wasn’t too overwhelming, and ongoing maintenance is fine. That said, we use only a few of the functionalities, primarily because of the structure of our organization. Unlike most HOAs, our membership is voluntary, and billing is managed outside the site. We considered consolidating membership management onto the site, but the transition was too difficult. Plus, it would have required a considerable education effort to bring our members up to speed, and it wouldn’t have offered much benefit for our all-volunteer management team. Pros Once we learned our way around the back-end, it’s fairly straight-forward to manage. A basic understanding of how HTML thinks can be helpful. But you don’t need to write code. Management of our site is not burdensome. Cons The downside of the templates is that there’s less flexibility. The only real headache I’ve found is that it is difficult to control placement of graphic elements, and the options for text appearance are sparse. At this point, years after we set up the site, the design is looking very dated. Wish I could wave a magic wand to spruce it up! Reason for choosing HOA Sites Ray-to-use templates, and reasonable cost. Review Source JS Jane S. admin Leisure, Travel & Tourism Used the software for: 2+ years ### "Good value" June 25, 2024 5.0 Other than what I just wrote about least like, HOA Sites has been excellent to work with and the product is very rich with options. And online customer service is very quick. Pros Quick customer service. Attends to every detail an HOA needs in its website. Online customer service is quick. Lots of benefits for the cost. Cons When we make a suggestion it is only electronic and we never hear about whether or not the suggestion is being considered. We’ve made a few suggestions that would have very high value for us (so we assume others like us) and we don’t know if they are even being considered. Reason for choosing HOA Sites Customer service, ability to build out and use all the needed options, and number of clients. Switched from [Ecamm Live](https://www.capterra.com/p/196795/Ecamm-Live/) You didn’t include who we switched from in your list. We switched from Nabr Network which was built to serve management company needs and not actual HOA residents’ needs but the management company sell it as if it will meet the residents’ needs. Review Source EZ Edward Z. Webmaster Real Estate Used the software for: 2+ years ### "Best HOA Site I've Ever Seen" June 11, 2024 5.0 Our experience has been phenomenal. Great product. Great support. Great cost. Pros I'm on two HOA Boards (home and vacation property). I liked HOA Sites so much at our vacation board, our home board voted to implement it there also. It is SO VERY EASY to configure and install. HOA Sites staff walks you through the implementation. It's easy to use, configure, and administer and the customer service is outstanding. Cons There isn't anything NOT to like about it. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Web.com](https://www.capterra.com/p/151967/web-com/) Reason for choosing HOA Sites Ease of use and cost. HOA Sites is hands down cheaper and easier to use. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) HOA Sites is SO much easier to configure and use. Review Source LP Lee P. Website Administration Publishing Used the software for: 1-2 years ### "Community Communications" June 25, 2024 5.0 I am an avid user and appreciate the well-thought out features including color and graphic choices. Pros The etext driven use of this site program is so flexible and easy to train multiple users. Cons The Page Set Up pages does need to have a proficient user in general website usage in setting up some areas of the site. But, the program is so logically laid out, it makes each setup very manageable. Reason for choosing HOA Sites Dedicated to the needs of community living and communication. Switched from [Web.com](https://www.capterra.com/p/151967/web-com/) Better services and better management interactions. Review Source TT Teresa T. GM Real Estate Used the software for: 1-2 years ### "Highly Recommend HOA Sites!!" July 2, 2024 5.0 100% recommend to anyone that wants to create a clean, modern and easy site to use for their community or business. Pros Setting up our site was easy and anytime I needed assistance with updates or steps to take the team assisted promptly. Great experience setting up a website for my first time. Cons Honestly, I like everything about HOA Sites, homeowners like the ease of accessibility and how clean it looks. Switched from [Network Solutions Website Builder](https://www.capterra.com/p/234398/Network-Solutions-Website-Builder/) Old outdated and expensive for what was offered. Review Source WA Wendy A. Treasurer of Board Non-Profit Organization Management Used the software for: 2+ years ### "Great Value!" June 25, 2024 5.0 Great value and service. Easy to use. Professional look and feel. Pros Great value. Great written instructions. Fast responses when we had questions. Cons Some limitations on content in lower packages. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/)[Bluehost](https://www.capterra.com/p/229168/Bluehost/) Reason for choosing HOA Sites Best fit our needs while maintaining cost effectiveness. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) The site wasn’t supported in a timely manner Review Source TL Therese L. President Automotive Used the software for: 6-12 months ### "A Great Tool For Your HOA" July 5, 2024 5.0 Its been great overall The support teams are very quick to respond to tickets and most are very helpful in getting your website set up and maintained. Pros Ease of set up along with quick response times for support. The website gives an HOA a lot of options for personalization. Cons It would be a nice feature to have the website mail(USPS) letters to homeowners for an additional charge along with emailing. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Buildium is not a user friendly platform for an HOA. Very antiquated. Review Source JM Jay M. Director Real Estate Used the software for: 2+ years ### "Feature Rich and easy to use" June 25, 2024 5.0 Pros The site has a lot of excellent functionality that we utilize all the time. Easy to set things up and easy for users to navigate. Cons Every so often there is a gotcha but we find ways to get around them. Reason for choosing HOA Sites Ease of use and so many positive reviews by many others we spoke with Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Product had limited functionality and was hard to update. Review Source MC Mike C. Retired Information Technology and Services Used the software for: 2+ years ### "Our HOA loves HOA-sites" June 25, 2024 5.0 Overall, we love HOA sites. We've been using it for 4 years now. Our HOA depends heavily on it. Pros A great package, lots of functionality, great support. Keep our HOA organized (documents, information, FAQs, etc.). Email publisher is a great tool for mass communication to all homeowners. Cons We haven't found much we can't do. It's a package so we have to stay within the pre-defined functionality. Calendar feature could use some upgrades. Reason for choosing HOA Sites Professional reputation, good reviews, price and functionality. Review Source BZ Bill Z. Communications Chair Facilities Services Used the software for: 2+ years ### "HOA Site Review" June 13, 2024 4.0 Pros Relatively rich in features for the price. Cons Some aspects are either missing or difficult to use. Review Source GB Genice B. Volunteer Website Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Excellent Service" June 11, 2024 5.0 Beyond exceptional. I have referred many friends who are part of an HOA. Pros I manage 3 different HOA properties using HOA sites and can not say enough positive things about HOA sites. They have the best customer and technical support i have experienced in 20 years of working in the IT field. The ease of use of the website. Cons Minor things which I have submitted enhancement tickets on and many have been implemented. They are very accommodating and helpful when needing customization. Reason for choosing HOA Sites Service continues to grow and improve. Ease of use. Excellent customer support. Review Source DW Dave W. It Recreational Facilities and Services Used the software for: 2+ years ### "HOA Site Useage" July 2, 2024 5.0 Good support albeit only online, no direct telephone support Pros Structure and pricing were good. Good initial support Cons Customization is lacking, most features are there but a few more would be nice Review Source AY Anita Y. HOA Treasurer Real Estate Used the software for: 6-12 months ### "Best decision the HOA has made yet!" July 2, 2024 5.0 It's been great! It's so nice to be able to update our website in real time and not have to wait for a reply from a busy website manager! Pros Customer Service - answers to my questions are so fast!!! Cons Some instructions in setting up the site were confusing, but in almost every event, I discovered it was ME not seeing the different tabs, etc. Review Source CD Carrie D. Community Specialist Real Estate Used the software for: 2+ years ### "User Friendly in most cases" June 18, 2024 5.0 Pros Very easy to manage homeowner accounts, upload documents, etc. Cons Event registrations are somewhat cumbersome, especially reoccurring events Reason for choosing HOA Sites Customer service- the person setting us up was readily available to answer questions, gave us thorough training Review Source NP Nancy P. Webmaster Non-Profit Organization Management Used the software for: 2+ years ### "Ease of Use " June 11, 2024 5.0 Excellent. There are so many tools in the software and all you have to do is use them. Pros I became the administrator a few years ago and was not involved with the original set up of the product but I found the system easy to use and the Support Team to be very prompt in responses and assistance. Cons I find some of the documentation is a little tedious. Reason for choosing HOA Sites Other products do not have the value that HOA Sites has. Review Source MR Mark R. Realtor Real Estate Used the software for: 6-12 months ### "President of HOA" July 2, 2024 5.0 Great experience and technical support. Pros Schedule the amenities and one location of HOA documents. Cons The length of setting up the site. It took some time Reason for choosing HOA Sites Price and recommendations from our management company. Review Source RK Robert K. Member Graphic Design Used the software for: 6-12 months ### "HOA Sites is for Me" July 2, 2024 5.0 Good. And I would do it again. The capability of the websites the user can construct is well beyond what the novice could do without spending a lot of time to learn what needs to be done and how to do it. Pros It is focused on HOA site construction. Cons Some of the rules and guidance is not intuitive. Also, you have to send certain taxi and graphics to the coordinator. Review Source AS ANGELA S. Secretary Real Estate Used the software for: 2+ years ### "Good Product" June 25, 2024 5.0 Since I am not tech-savvy enough to set up a free website, HOA Sites makes the process easy. It includes many tools to set up a robust and user-friendly website. It also makes it easy to house all of the documents and files needed for an HOA. Pros The Help Desk answers with useful information in a reasonable time. Cons Difficult to navigate the File Manager feature. This feature needs to include some kind of category or folder function. It becomes too unwieldy after the addition of several files. Review Source NS Nicki S. Community Association Manager Real Estate Used the software for: 2+ years ### "The service is a value to our organization" June 18, 2024 5.0 It has been a positive experience working with this service. Pros It is easy to use and manage and makes my job easier. Cons There is nothing bad that I have to say. Review Source JS Joanie S. Owner Retail Used the software for: Less than 6 months ### "Excellent tool" July 3, 2024 5.0 HOA Sites made it super easy to create a website for our community. It seems to have every feature that we need (and many that we don't use.) I look forward to trying more of its many features. The support was fantastic. Whenever I submitted a question it was answered promptly. Pros Almost the only thing that we has to do was plug in our own pictures and information. Cons Sometimes hard to remember where to look for things Review Source AJD A. James D. Administrator Civic & Social Organization Used the software for: 2+ years ### "small community" June 18, 2024 5.0 Very happy with overall experience. Highly recommend. Pros Easy setup and can add/modify pages pretty quickly. Cons email addresses way too expensive, need templates for email blasts. Review Source BR Bernie R. pilot Airlines/Aviation Used the software for: 2+ years ### "Great Customer Service" June 18, 2024 5.0 Pros The response time when I have a question. Cons After uplinking photos, not having thumbnails to look at. Review Source SH Sean H. Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "Turnkey solution for creating an online community for your HOA" July 2, 2024 5.0 Found HOA sites when researching platforms for hosting a website for HOAs. There are lots of solutions out there to create websites but HOA sites specifically caters to these types of websites. I contacted them blindly over the internet and setup an initial call to discuss. I had pricing and details quick so I could present the idea to the association for approval. Up until this point we had been using free services on the internet with little control of privacy and information that was collected. We wanted a private website and community that did not collect information on our users. Once approved I setup an initial call to demo the service for the other board members and we all agreed this was the solution for us. We paid our initial hosting and setup and was given access to a portal to start building the solution. I was amazed at the onboarding process as it was very organized. There was a checklist I was guided through to provide pictures and make decisions on the layout, colors, and content types we wanted. Having a background in IT I had no problem getting everything setup and HOA Sites had configured most of the structure to the layout. Going through the step by step process I was quickly able to get an initial site built and ready to test. The rest of the configuration was very straight forward. The admin portal is geared for non technical people but also has advanced configuration. The ticket system is used when initially setting up the site and HOA Sites was very responsive during setup and after the fact they respond quick to requests. I am really happy with our decision to use this platform as the company is as solid as their product. If you are with an HOA and need to get your community online without the worry of using a free service that is scraping your users data take a look at HOA Sites as they have plans for just about every budget. You can build a solid website in short time. Pros There are many modules that you can enable in the software so you can create a basic community and keep adding new features. Compared to other content management platforms that exist, this is tailored specifically for HOA communities. The tools are very well documented for novice users but anyone with web or IT experience will have no issues setting up advanced features and customizing the site. Cons There really is not any negatives with this solution. Other than there are so many options and features you have to find out the core set of features you want to implement and then go from a starting foundation. Otherwise it could be overwhelming for someone getting started designing the initial sitemap. Reason for choosing HOA Sites This product is geared specifically to HOAs as other companies you are trying to use tools build for other industries. Review Source Similar Products Featured ## Related categories [HOA](https://www.capterra.com/hoa-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.