# eShoppingAdvisor Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eShoppingAdvisor Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/10020747/eShoppingAdvisor

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# 

 eShoppingAdvisor Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

eShoppingAdvisor

## What is eShoppingAdvisor?

eShoppingAdvisor is an advanced tool for the automatic collection, management, and analysis of reviews that helps eCommerce businesses build trust with customers by improving their online credibility. Merchants choose eShoppingAdvisor to enhance user experience, gain greater visibility in search engines, increase conversions and sales, and develop and maintain a solid online reputation. eShoppingAdvisor's features include: tools for inviting reviews with follow-up reminders, validation of feedback in compliance with current Omnibus regulations, advanced moderation systems, importation and synchronous responses to third-party reviews, dynamic badges with ratings and the latest eshop reviews, detailed analysis and reporting on reviews, product feed importation into our comparator and search engine for eCommerce, and many other innovative functionalities.

## What is eShoppingAdvisor used for?

[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€29

Flat Rate, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for eShoppingAdvisor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.eshoppingadvisor.com&name=eShoppingAdvisor)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eShoppingAdvisor

5.0 (20)

VS.

[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

€29

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (20)

Ease Of Use

4.9 (1,201)

Value For Money

4.6 (20)

Value For Money

4.8 (832)

Customer Service

5.0 (20)

Customer Service

5.0 (837)

## eShoppingAdvisor alternatives

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

[4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/)

Starting price

$99.00

Per User, Per Month

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/10020747/eShoppingAdvisor/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Negative Feedback Management

4.7 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Campaign Management

4.8 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Response Management

4.9 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

4.8 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Dashboard

4.8 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Review Badge Management

4.8 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Allows businesses to manage badges from review websites.

eShoppingAdvisor 50 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows for businesses to run a variety of different campaigns across different channels

Collect information from multiple sources

Manage and support multiple languages

Manage and support multiple locations

Identify, track, and respond to negative feedback

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Allows businesses to manage badges from review websites.

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Allows businesses to share their videos on social media.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Seamlessly integrates with 3rd party websites

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

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Features

4.6 (20)

4.6

Based on 20 reviews

## Pricing

Value for money

4.6 (20)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10020747/eShoppingAdvisor/pricing/)

Lite

€29.00

Flat Rate,Per Month

It includes:

-   Presenza del tuo eCommerce sul portale pubblico eShoppingAdvisor.com

Pro

€69.00

Flat Rate,Per Month

Company

€79.00

Flat Rate,Per Month

Value for money

4.6 (20)

4.6

Based on 20 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Joomla](https://www.capterra.com/p/161648/Joomla/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (20)

5.0

Based on 20 reviews

## User reviews

Overall rating

5.0

Based on 20 reviews

Filter by rating

5(20)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AA

antonino a.

responsabile commerciale

Furniture

### "Ottimi in tutto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2024

Ci troviamo molto bene da anni e non abbiamo mai avuto ripensamenti

Pros

Tutto funziona alla perfezione, ben visibile

Cons

nessuno ad oggi il tutto è a misura e al passo con i tempi

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

Claudio N.

CEO

Farming

### "Un servizio essenziale per migliorare la reputazione online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 12, 2024

La nostra esperienza complessiva con eShoppingAdvisor è stata estremamente positiva. La piattaforma è uno strumento essenziale per migliorare la reputazione online, grazie alla sua semplicità d'uso e alla qualità del feedback che consente di raccogliere. Il servizio clienti è stato di grande supporto, e l'integrazione tecnica è stata priva di complicazioni. Consigliamo vivamente eShoppingAdvisor a chiunque voglia ottenere recensioni autentiche e migliorare la propria offerta digitale.

Pros

La piattaforma è estremamente facile da usare e molto intuitiva, rendendo la gestione delle recensioni semplice e veloce. Uno dei maggiori punti di forza è la possibilità per i clienti di recensire la loro esperienza d'acquisto sotto diversi punti di vista, fornendo feedback dettagliati. Inoltre, l'integrazione è davvero semplice. Il servizio clienti si è dimostrato disponibile e pronto a rispondere a qualsiasi domanda o risolvere eventuali problemi.

Cons

Non abbiamo riscontrato particolari svantaggi nell'utilizzo della piattaforma.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Maurizio P.

Coo-titolare

Sporting Goods

### "Maurizio chiamu sport"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 23, 2024

Valuteremo se rinnovarlo o meno il prossimo anno visto i costi troppo alti

Pros

Che racchiude tutte le recensioni anche dei nostri market Place Amazon e eBay

Cons

Il costo è troppo alto per quello che serve a noi

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Mattia F.

Impiegato

Retail

### "Il non plus ultra della professionalità e disponibilità"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2024

Collaboriamo con eShopping Advisor da oltre due anni e possiamo testimoniare la facilità d'implementazione del loro modulo sul nostro sito Estraggo. L'assistenza clienti è preparata e disponibile a risolvere rapidamente qualsiasi problema si possa verificare ed è un piacere relazionarsi con loro. Possiamo pertanto consigliare a chiunque abbia un E-commerce, di rivolgersi a loro al fine di raccogliere recensioni verificate dai propri clienti.

Pros

\- Servizio efficiente e semplice da usare. - Assistenza clienti preparata e disponibile a risolvere rapidamente eventuali problemi.

Cons

Non abbiamo nulla da segnalare in particolare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mary M.

Impiegata

Environmental Services

### "Recensioni Ecommerce per chi inizia"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 2, 2024

Ottima assistenza ed ottimo strumento per Ecommerce di piccole/medie dimensioni

Pros

Rapporto qualità prezzo rispetto ai competitor.

Cons

Non é possibile suddividere la richiesta recensione prodotto dall’esperienza di acquisto nella e-mail legata alla consegna dell’ordine.

Switched from

[ekomite](https://www.capterra.com/p/10010892/ekomite/)

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

Per il tipo di progetto era sufficiente quello che offre il software

Reasons for choosing eShoppingAdvisor

Per il prezzo competitivo e gli strumenti a disposizione

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Raffaele G.

Co-founder

Arts and Crafts

### "Ottimo servizio di gestione delle recensioni"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 28, 2024

Pros

Servizio facile da usare, fa tutto quel che promette, ha il pregio di avere un'ottima assistenza clienti.

Cons

Nulla da segnalare in senso negativo sul servizio

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Davide L.

Customer Care

Retail

### "Professionalità e Disponibilità Senza Pari"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 28, 2024

Pros

La disponibilità costante alle nostre richieste e la tangibile professionalità del loro team.

Cons

Non abbiamo riscontrato disservizi né aspetti negativi da segnalare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Loris D.

Media

Retail

### "Servizio TOP!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

Pros

Assistenza disponibile sempre tempestivamente, molto gentile ed efficiente nel rispondere a dubbi eo/ perplessità sul servizio.

Cons

Al momento per il nostro tipo di utilizzo non abbiamo trovati aspetti negativi, anche rispetto alla concorrenza i prezzi sono più bassi ed il tipo di servizio non è da meno!

Switched from

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

il prezzo troppo alto di trustpilot in relazione al servizio offerto.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Saverio S.

Imprenditore

Food & Beverages

### "Ottimo software di recensioni e assistenza efficiente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

Pros

Possibilità di importare recensioni di piattaforme terzi, per chi inizia può ottenere già un gran numero di recensioni per consolidare la riprova sociale.

Cons

mancano recensioni snippet google che però stanno implementando

Alternatives considered

[eTrusted Experience Feedback Solution](https://www.capterra.com/p/231906/eTrusted/)

Reasons for choosing eShoppingAdvisor

più competitivo e più funzionalità

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Stefano P.

Tutte

Apparel & Fashion

### "Ottimo servizio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2024

Pros

Servizio, facilità di installazione, veloce assistenza

Cons

In linea di massima non c'è nulla che non mi piace per quello che serve a noi

Switched from

[eTrusted Experience Feedback Solution](https://www.capterra.com/p/231906/eTrusted/)

Prezzo più basso per un servizio molto simile

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10020747/eShoppingAdvisor/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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