# Vello Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Vello Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/10019663/Vello --- # Vello Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vello ## What is Vello? Vello streamlines how you engage with pet owners, pulling everything your practice needs to connect with clients into one, easy-to-use system built for IDEXX practice management platforms. With seamless communication tools synched to your PIMS, you can foster stronger client relationships, save time and create better outcomes for pets. As the only pet owner engagement solution built for IDEXX practice management software, Vello unlocks more efficient ways to connect. Your practice can leverage a singular, modern experience to communicate with pet owners, not just as clients, but as informed partners in care—supporting better health outcomes at every stage. ## What is Vello used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Veterinary](https://www.capterra.com/veterinary-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vello?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.idexx.com/en/&name=Vello) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vello 5.0 (2) VS. [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price Contact vendor Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (5,689) Value For Money 5.0 (2) Value For Money 4.6 (4,468) Customer Service 5.0 (2) Customer Service 4.7 (4,259) ## Vello alternatives [4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month [4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month [View all alternatives](https://www.capterra.com/p/10019663/Vello/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Confirmations/Reminders 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email SMS Messaging 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS Appointment Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Historical Reporting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Vello 15 features Schedule appointments via a calendar Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Reminders sent via email Information, data and reports that are being tracked over time Book meetings and appointments through a website or digital platform Online portal where patients can access information such as health records, treatment plants, etc. Timed notification for any upcoming task, deadline, appointment, or activity Manage the rescheduling of appointments Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[ Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[ IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TM Teresa M. Practice manager Veterinary ### "“Everyday Made Easier: A Simple Solution from Vello”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 “Vello has been a fantastic addition to our practice. The setup was quick and simple, and it’s incredibly user-friendly—for both our team and our clients. We've seen a noticeable improvement in client compliance, especially with appointment confirmations. Clients love the ease of confirming with just a click, and our staff appreciates being able to track responses in real time. It’s made our daily workflow more efficient and has reduced no-shows. Pros “I really appreciate how easy Vello is to set up—it's incredibly user-friendly. We've seen excellent client compliance, which makes a big difference in our day-to-day flow. I especially like that clients can confirm their appointments directly, and our team can easily see which appointments are confirmed. It’s been a simple yet impactful tool for improving communication and reducing no-shows.” Cons One suggestion for improvement: Once a client brings in a requested fecal sample, it would be great if the reminder could be automatically removed or marked as complete. This would help avoid unnecessary follow-ups and keep reminders more accurate and current. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Vello When choosing any technology product for our practice, strong customer support is a must—and Vello absolutely delivers. From the beginning, their support team has been responsive, helpful, and genuinely invested in our success. That level of care made a big difference in our decision to move forward with them. Vello is also incredibly easy to use, both for our team and our clients. It has simplified appointment confirmations, improved client compliance, and streamlined our communication. Knowing we have dependable support behind a product that truly works makes all the difference—and that’s why we chose Vello. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Leanne R. Practice Manager Veterinary ### "Vello is a game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 Would give a 99.99% rating. I do not pass put 100%ever because there is always room to grow both professionally and personally.😁 Pros Ease of use. Little to no learning curve or implementation. Support is above and beyond expectations. Cons Little to nothing. Any areas of concerns are addressed and solved in a very timely manner. Switched from [OttoApp](https://www.capterra.com/p/10024913/OttoApp/) Financial as well as smooth transition into new software product. Bonus customer service has been top notch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)