# Notebird Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Notebird the right Church Management solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10019047/Notebird/reviews --- Notebird 4.9 (64) [View alternatives](https://www.capterra.com/p/10019047/Notebird/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Notebird Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews LT Luke T Fusion EngineerOil & Energy, 11 - 50 employeesUsed the software for: 1-2 years. “Using notebook is a very good way to keep track of clear outcomes you have recorded, I use it mostly for note taking and reporting.“ January 12, 2026 SW Stephen W MinisterReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “There is not an automatic feature that can keep up with assigning members to prayer lists on a rotational basis.“ April 18, 2024 JF Jess F Senior PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “Notebird not only assists our ministry staff in communicating pastoral care acts and prayer needs but also allows us mobile access to contact information and milestones while away from the office.“ April 19, 2024 SS Solomon S Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “The cost, the individual user monthly charge makes it cost prohibitive for start up and small ministries that need it most“ April 19, 2024 JB Joey B ChaplainEntertainment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “This application cuts out the clutter of a church / employee management software while also allowing multiple users to record content.“ April 19, 2024 SS Solomon S Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “push notifications...this is a critical feature that is missing“ April 19, 2024 SB Stephen B Led PastorReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years. “It seamlessly integrates with Planning Center and we use it everyday to keep up with the various needs of our church family.“ April 18, 2024 SW Scooter W Associate PastorReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the limitations on interfacing with the app.“ April 19, 2024 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jim M. Minister Religious Institutions Used the software for: 6-12 months ### "New Second Career Presbyterian Minister grateful for Notebird app" April 18, 2024 5.0 I use it daily for prayer and managing pastoral care. Pros Great app for keeping up to date on pastoral care. Cons It's too bad that giving access to my pastoral care team would require an additional user/pass with an additional cost. Review Source MM MARY M. The Rev. Dn Religious Institutions Used the software for: 1-2 years ### "Notebird has been a game changer for us." July 25, 2025 5.0 Since we have started using Notebird we are hearing from the congregation how much our pastoral care has improved and they are so grateful. Yes, we have made some positive changes in the team, but the secret is a lot of the improvement is because of Notebird. Pros Notebird has been incredible for us in helping us track and take care of our pastoral care needs. The pastoral care team can easily see what is happening across our congregation. It is easy to talk with each other using the app about questions and leave reminders for team members. We have easily tailored the categories to our needs. The reporting is fast and easy to use. We had almost no learning curve-it is very user friendly and it is well priced. If we have had questions or issues the customer care team is very responsive and helpful. Cons I wish we could up-load data from an excel spread sheet. But this is not a huge issue. We use Realm for our parishioner data--we do not want pastoral care in Realm in order to make sure there is a firewall. But it would be nice to upload data from Realm. Alternatives considered [Realm](https://www.capterra.com/p/146265/Realm/) Reason for choosing Notebird We were using the test version of Notebird and Realm couldn't match it. In the end because of the sensitivity of the data we wanted a completely different system so there would not be any accidents. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It was clunky and very hard to use. It ended up being not used well. Review Source LT Luke T. Fusion Engineer Oil & Energy Used the software for: 1-2 years ### "Notebird Review" January 12, 2026 5.0 My experience with Notebird is very positive, I enjoy the ease of use and the ability to produce documents to encapsulate my thoughts and finding Pros Using notebook is a very good way to keep track of clear outcomes you have recorded, I use it mostly for note taking and reporting. Cons As there are fewer users compared to the Microsoft equivalent it makes collaborative working a bit slower Review Source JB Joey B. Chaplain Entertainment Used the software for: 2+ years ### "An indispensable tool for employee care " April 19, 2024 5.0 Exceptional and indispensable tool when caring for people. Many times it has saved me when I was trying to recall an event, encounter, or detail of a person's life. Pros This application cuts out the clutter of a church / employee management software while also allowing multiple users to record content. Cons The reporting has room for improvement in data manipulation. Having a user defined dropdown list in profiles would be helpful. Switched from [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/) As an absolute database novice I was attempting to create my own employee care database and tracking with Zoho. It was nearly identical to Notebird but had a completely inefficient user interface. Desperate for a better solution, I was intensely searching when I read an article several years old about pastoral care which mentioned use of Care Notebook. Notebird's predecessor. The rest is history. Review Source LC Lisa C. Parish Nurse Religious Institutions Used the software for: 1-2 years ### "Fantastic App for Church Care Ministries" October 20, 2025 5.0 Our church changed computer systems and we had to find a new way to keep up with our growing Care needs at the church. After some research I came across Notebird and found that it was among the top new apps for churches. It has worked out beautifully for our church and is so easy to use. Easy note taking and customer support has good response times. I would highly recommend this to any church looking for a confidential and consise place to keep up with caring for your congregation. Pros This is one of the most efficient apps for your church to keep up with Care needs in your congregation. You can customize it for your needs so everyone who is involved with care can stay up to date. Cons Notebird has been little slow with software updates and requested changes but overall it's a great system. Review Source Response from Notebird October 30, 2025 Thank you so much Lisa for the kind and generous review! Can't wait for you to experience all the awesome updates coming in the next 12 months! -Thomas ME Mandy E. Ministry and Care Associate Religious Institutions Used the software for: 2+ years ### "Game Changer" April 26, 2024 5.0 This product has been so helpful in making our pastoral care systems more manageable and more efficient. Our whole team can stay up to date on each member we are caring for without waiting. It makes collaboration easier and we are able to communicate needs and work together to meet them. Most of our team onboarded very easily and is using Notebird as a part of their daily routine. We are so grateful for this tool that is helping us care for our members and not let people fall through the cracks! Pros The pulse indicators that we can set at desired times - these are very helpful. I like the option to view by people or by activity. I like that I can follow certain people and that I can not only archive, but I can Unarchive someone to bring back all of the notes from a previous time period. Cons The limited number of groups we can create. Review Source JW Joseph W. Corps Officer Pastoral Care Office Religious Institutions Used the software for: 2+ years ### "Amazing Tool and Resource for Managing and Reporting Congregants or Employees" April 19, 2024 5.0 One of the wisest decisions our leadership has ever made. Pros I love the way things can be departmentalized. The flexibility to create regular reports, trends, set follow up goals and concerns. Notebird was able to be flexible to meet our needs as a religious institution providing pastoral care to our pastors. Cons There is not any concerns or dislikes. One of the best resources we could have ever found. Review Source SS Solomon S. Associate Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird helps us keep track of our growing congregation" April 19, 2024 5.0 \--It has been very helpful for our team to have a "feed" of the contacts/visits we have done...it also is very helpful to have milestones brought to our attention each day. --We also like having a "permanent" file on people where we can check back on our visitation history, etc Pros I like: --Ease of adding an update --The speed/responsiveness of it --That it's basic but customizable Cons \--The cost, the individual user monthly charge makes it cost prohibitive for start up and small ministries that need it most --No push notifications...this is a critical feature that is missing Reason for choosing Notebird I switched to Notebird for pastoral care over our CHMS (breeze) because the data is visible on the surface rather than drilling down in 4 layers. Review Source MK Mike K. Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird is a MUST HAVE for Pastors!" April 18, 2024 5.0 Pros We use Notebird specifically for our Congregational Care. We have a large church body (3000+) with up to a couple hundred of care cases at any given time. I love being able to track notes chronologically all in one place. The best feature is being able to assign tasks for follow up. Having all of our "care" cases in one place with notes, and tasks in one place, has saved creating different to do lists across different platforms. Cons It would be nice to have a little more ability to change layout of the profile, including adding customizable information fields. There is information I would like to see attached to a profile, which is possible, but only via the "Notes" category. I would also like to be able to add a photo within Notebird itself. If our database has a photo, that is transferred to Notebird, but you can't attach files, or picture directly in the app. Review Source TC Thomas C. Pastor Religious Institutions Used the software for: 2+ years ### "Pastoral Care Must-Have " April 19, 2024 5.0 Pros It's so easy in Notebird to keep a running history of my pastoral care of each church member to pull up for future reference. The milestone reminders are also a helpful feature. It's also very easy to group members and customize your update subject fields. Cons Synching Notebird with our church management software was a bit of a trick, but Notebird's customer service was remarkably responsive and got everything running smoothly in short order. Review Source SC Stephanie C. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Notebird is a good tool" April 18, 2024 5.0 I'm highly satisfied with Notebird. I recommend its use to other churches. Pros Ease of use. It's easy to update and to find updates. Cons Sometimes I drop off of the daily email update. Review Source CA Chris A. Pastor Religious Institutions Used the software for: 1-2 years ### "Review of Notebird " April 18, 2024 5.0 Love it! Won’t use anything else!!! Has been a game changer for us Pros Has really helped us as a multi-pastor staff be able to share information quickly in regards to pastoral care. Quick and easy to use! Cons Taking tags odd people can be difficult Review Source jS joanna S. deacon Religious Institutions Used the software for: 2+ years ### "Using Notebird for Pastoral care mangement" March 15, 2024 5.0 Easy to use and makes pastoral care done so much better at our church. Pros Notebird is easy to use and gives our pastoral care staff an instant notification of who has been visited and any concerns by the clergy who went. It is very useful at our weekly pastoral care meetings to go over the visits of the week, and if we need to visit more or less to a person who is homebound or sick Cons I cannot find anything that I do not like Review Source BD Brad D. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Best Product for Church Care" March 13, 2024 5.0 I am more than satisfied with the product. A friend recommended it to me and I do not know what we would do without it. Pros The ease of use is the best feature. I was able to train our team in just a few moments with only a few clicks. We have a team of 10 who have access and we are able to care for people at a higher level. From birthdays, anniversaries, surgery dates, and updates on situations, this product allows our leaders to be in the know about our congregation. Cons With so many people adding information and updates, I wish there was a feature (almost like a LIKE button) so that when an update is placed into Notebird, other members can respond by letting the original person know it was seen. Some of my team wished it was an app, but I like that it is web-based. Reason for choosing Notebird This was the only product that we researched and it met our needs. Review Source AH Andrew H. Care Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird gets the worm! " April 19, 2024 5.0 Pros Easy to use, great functionality and features, Notebird customer support has been wonderful at customizing options for us! Cons It does cost per user, but I believe the value is worth it! Review Source CL Chris L. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Better Pastoral Care" March 13, 2024 5.0 Pros It allows me to be a better pastor. I can send daily birthday and anniversary notes and track who, how, and why I have contacted people. That allows me to look back over time and keep a personal and staff team timeline of pastoral care. Cons I would like my notes in Notebird to be posted in PCO, too. Reason for choosing Notebird In comparing the different products and their integration with PCO, we considered the ease of use and cost. Review Source RO Ron O. Pastor of Care Non-Profit Organization Management Used the software for: 1-2 years ### "Notebird's a Must for Care Ministry Tracking & Follow-through " March 13, 2024 5.0 The Notebird team is always responsive and very helpful. We are extremely impressed and look forward to a long relationship. Pros This tool is exactly what we were looking for. They continue to make improvements. The Notebird team is very intuitive as to what feature needs improved. Cons Not much! I would like to see improved reporting features. Review Source JH Joe H. Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird is a powerful tool for pastors" March 14, 2024 5.0 Pros Ease of setup, use, and updates. Appreciate data reporting Cons An actual app would be helpful. More options to set dates for reporting Review Source kS kim S. care coordinator Alternative Dispute Resolution Used the software for: 1-2 years ### "Great resource " March 14, 2024 5.0 I am learning more everyday with it and all that it as for the ministry that I work with. Pros It's nice to have one place for all the "care ministry" information. Cons I'm still learning what all it is able to do Review Source TM Terri M. Care Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Integration with PCO and ease of use" March 13, 2024 4.0 Pros The integration with PlanningCenter Online has made this a valuable tool for communication across multiple areas of ministry. As a large congregation of over 5,000 in attendance each weekend, the needs can be numerous for a Care Pastor and Ministry Teams. Notebird makes it easy to effectively communicate and follow up on the needs of our congregation. Cons Finding names by typing some letters works well in PCO but cannot be done as easily in Notebird. Review Source CB Candace B. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "Crucial for Visitations" March 13, 2024 5.0 I have been satisfied with this program. Pros I like that it is portable and I can update it anywhere. Cons On the expensive side if you are used to tracking it with a paper/pen list. I do wish that it had an app available. I have it set up on my IPhone but there is an extra step required. Review Source RS Ruth S. Community Life Pastor Religious Institutions Used the software for: 6-12 months ### "An excellent tool to track people you are meeting and caring for in your church." March 13, 2024 5.0 So simple and easy to use. People who are using it all love it. Pros It is simple to use. You can customize it to the needs of your church and who can see what you are posting. It is very private and secure. When you record who you visited with it will immediately send a note to those you have designated to receive an update. Cons There really isn't anything I don't like about it. Having some people using Notebird who are older and not use to technology, it takes a little longer to get them to use it and figure it out, but they do. Review Source HH Heather H. Connections Pastor Religious Institutions Used the software for: 6-12 months ### "Pastoral Care" April 18, 2024 5.0 It’s been wonderful. We have been able to keep great records and we love the daily email. Pros Keeping our full pastoral staff updated on all pastoral care is essential to our organization. Cons We have been very satisfied with notebird and there aren’t many cons. Review Source TK TUCKER K. Youth Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird saved my leadership " April 18, 2024 4.0 It was very easy to learn and very easy to navigate. I love the customization it allows for me to do exactly what I want. Pros It's ability to keep me in the loop on important updates from our people of our church. Cons I wish there was an app to get on it with greater ease Review Source WD Wesley D. Senior Pastor Religious Institutions Used the software for: 2+ years ### "Notebird is GREAT" April 19, 2024 5.0 We are very happy with the software - it does what we need it to do and keeps our team in touch. Pros Our Team can easily keep updated on changes and updates of our members - this is vital for a team that is rarely in the same room. Cons Importing large amounts of data can be challenging - we have thousands of entries that we didn't expect / desire when importing data Reason for choosing Notebird It was recommended from a friend - we took that recommendation and ran with it Review Source Similar Products Featured