# VenueSumo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VenueSumo Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more. Source: https://www.capterra.com/p/10018718/VenueSumo --- # VenueSumo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VenueSumo ## What is VenueSumo? VenueSumo is a comprehensive venue management software tailored for amusement and leisure venues such as bowling alleys, trampoline parks, and mini golf courses. It offers a suite of features including online booking, POS systems, CRM, membership management, guest surveys, analytics, and support for multiple venues. Designed by industry veterans, VenueSumo provides workflows and terminologies specific to these businesses. It also offers 24/7 customer support and training, ensuring venues can fully leverage the platform to improve efficiency, drive revenue, and enhance the guest experience both online and on-site. ## What is VenueSumo used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## VenueSumo alternatives Highest Rated [5.0 (5)](https://www.capterra.com/p/112513/Party-Center-Software/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (79)](https://www.capterra.com/p/142520/KORONA/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Payments 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Sales Reports 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Ticket Reservations 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Credit Card Processing 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit card transactions Event Ticketing 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage tickets for specific events Gift Card Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus VenueSumo 98 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities A way for institutions and businesses to check the age of their customers/clients. Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Capability of a software or system to make decisions and perform actions based on specified conditions Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Searchable repository of information about clients A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Pre-made examples and templates for emails A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Track and manage expiration of various items including products, warranties, licenses, and contracts Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk For businesses handling food & beverage operations Caters specifically to museums Store, manage and track all forms in a centralized location Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Accept and process financial transactions for gift shops Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Database of members to track personal information of individuals and families Provides intelligence to make the right inventory purchasing decisions. Capture signatures via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Designed to facilitate operations for more than one facility. Add tools to web pages to handle online bookings Allow users to sign documents or contracts online Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Send / receive, process, and execute orders Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria A collection of records that can be retrieved based on specific queries Grants the users access to all events for one season Securely stores data to prevent data loss or breaches Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success The resale of tickets based on demand and availability Create and manage ticket reservations for various events Customize, sell, and distribute tickets Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Includes all operations and activities associated with a physical space or location that is used for hosting events Set up computers on location to help users sign waivers on-site Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.8 (10) Junior Sumo plan $300.00 Flat Rate,Per Month Value for money 4.8 (10) 4.8 Based on 10 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Newbook](https://www.capterra.com/p/144942/NewBook/)[ SMSGlobal](https://www.capterra.com/p/2510/SMSGlobal/)[ Linkly](https://www.capterra.com/p/266211/Linkly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS Kevin S. CEO Entertainment ### "Amazing Team and Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 We loved using VenueSumo. It made running our zoo events so much easier. The system is clean, the pricing is fair, and their team goes above and beyond to support you. Compared to other platforms we’ve tried, VenueSumo was a breath of fresh air. Total game changer. Pros The ease of setup and how simple the system is to use. But honestly, the best part is the team — they care SO much. We’ve used other systems before, and they nickel-and-dime you for everything. VenueSumo gives you everything you need at a fair price, no hidden costs, no headaches. They’re incredible. Cons Honestly, we really didn’t run into any major issues with VenueSumo. Compared to other systems we’ve used in the past, this one was a huge improvement across the board. If I had to come up with something, I’d say no system is ever 100% perfect — there’s always small tweaks or features you might want to see down the road. But the truth is, any time we had a suggestion or question, their team was already on it. Their support alone makes it hard to find a real “con” worth mentioning. Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Roller is the worst company I've ever dealt with in my 30 year career, ever. Every time I ask about a feature, it's not included, everything is an upsell. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alyssa G. Venue Manager Recreational Facilities and Services ### "5 Stars - A game changer for Venue Management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 Outstanding, the team are top notch! The local team are easily contactable at all hours by phone or email and will quickly resolve an issues. Pros What really sets VenueSumo apart is the attention to detail and the level of support. The customer support has been outstanding every time we had a question or needed assistance, the team responded quickly and with genuine care. It’s clear they’re passionate about creating a seamless experience for both venues. Cons Nothing, the team are super helpful, any issues we have are dealt with quickly and the team lets us know the best option Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Cost, lack of support, unable to call delaying critical operations even during emergencys Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Thierry R. Managing Director Entertainment ### "Bike Skills Review of the VenueSumo Venue Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2024 Our bike park is quite unique in that on top of offering entertainment services for children we also provide lessons. This made all other booking software we used quite tricky, all excelling in one bit either non existent or very poor in the other service. However from day 1 VenueSumo has been listening to our needs and working closely with us to see how to adapt their system to suit our needs. Any have they delivered! The support team has been incredible, replying to emails and phone calls at any time. Our biggest hurdle of limiting lessons bookings to a different number based of daily capacity was overcome in no time. VenueSumo has been very adaptable and the communication top notch. We couldn’t be any happier as are our clients who find it so much easier to book a session online. Since using this software, the number of phone calls relating to booking issues has drastically reduced, and we couldn’t be any happier. Thank you VenueSumo Pros We liked how adaptable they’ve been to suit our needs. Cons Nothing in general. Just the change like any change brings different challenges and new training for all the staff but the benefits made it all worth. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Product did not suit our requirements and had to switch to improve the customer experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Derek S. General Manager Hospitality ### "Love VenueSumo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 1, 2024 Overall everything has been great. First year with the system and it ran good and looking forward to another season with this system. The developers have taken our suggestions and are working on getting them implemented. Pros The ease of use. It is very easy to learn and teach employees. I also love how the developers take our suggestions and actually make them happen. Cons Reporting. Would like to see more specific reports for products and sales. Product entry. Discounts. Switched from [Campspot](https://www.capterra.com/p/176517/Campspot/) Campspot did not have everything we wanted and they would take our suggestions and never make changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sue S. COO Sports ### "VENUE SUMO - THE BEST EVER!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2024 Excellent, faced paced, dynamic and easy to use. Willing and kind people behind the scenes to help at a drop of a hat! Pros The service, the price, and the program itself! Cons Hmmmm, I would have to think about that - nothing comes to mind. Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Lack of service, too pricey and no transparency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA David A. Arena Manager Health, Wellness and Fitness ### "Fantastic booking management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2024 VenueSumo has been fantastic for our business, especially the assistance offered by \[sensitive content hidden\] from the support team! Pros It allows our business to make bookings, keep a track of the bookings and amend the bookings in an easy to use interface. It links incredibly well with our website. It allows for seamless payment processing Cons I do not have any concerns with the way VenueSumo operates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Cameron W. Director Entertainment ### "The Go-To Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2024 The Team at venue sumo pride themselves in delivering a top quality platform and actually back it with their support. Would recommend to anyone ! Pros Ease of use. Full support from the team. Every enquiry answered asap. Never left in the dark. Cons N/A. Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Cheaper than existing platform. Proper support. Ease of use. Continually improving the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Luke T. Director Leisure, Travel & Tourism ### "Venue Sumo saves time and money" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 20, 2024 The Sumo team are very responsive, receptive to feedback and are there to help with finding the right solution to your problems. Pros Venue Sumo intergrating both point of sale and our birthday party bookings (Group bookings). Cons The learning curve on a new system. This comes with all new systems and not necessarily a venuesumo issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kealey F. Centre Manager Events Services ### "Great stuff!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2024 Pros The customer support is amazing and the system is super user friendly. Cons If there are any they will be resolved in a flash! Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Chris B. General Manager Recreational Facilities and Services ### "Moved to VenueSumo and haven't looked back. Highly Recommend !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2024 Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined, we are now operating with much more efficient business function and our day to day operations have been made so much easier to manage. We can't speak highly enough of the support team behind VenueSumo and the product itself across all areas of our business. It's a huge plus for us, thanks to all the team Pros VenueSumo has provided our business with the freedom and flexibility to tailor our business management software and customise it to suite our needs. We are no longer limited by functionality and our business is now experiencing vastly improved efficiency across all operational areas. Areas of improvement include point of sale, reporting, event management, ticketing and customer management and a lot more. I would highly recommend this software Cons We really haven't experienced any negative points to date. Service provide has meant we've been able to continually migrate VenueSumo and tailor it to suit our venue perfectly Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10018718/VenueSumo/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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