# Michelin Connected Fleet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Michelin Connected Fleet Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more.

Source: https://www.capterra.com/p/10014311/Michelin-Connected-Fleet

---

# 

 Michelin Connected Fleet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Michelin Connected Fleet

## What is Michelin Connected Fleet?

MICHELIN Connected Fleet, Powered by NexTraq is a suite of software designed to provide the tools and information fleet managers need to easily manage their fleet on a daily basis. Gain visibility into the condition of your fleet, optimize, operating costs, improve productivity, ensure safety, and manage sustainable fleets.

## What is Michelin Connected Fleet used for?

[Fleet Management](https://www.capterra.com/fleet-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Route Planning](https://www.capterra.com/route-planning-software/)

Top alternative

Featured

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

60%

Neutral

12%

Negative

28%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Michelin Connected Fleet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://connectedfleet.michelin.com/en-us/&name=Michelin Connected Fleet)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Michelin Connected Fleet

3.4 (50)

VS.

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (50)

Ease Of Use

4.4 (969)

Value For Money

3.2 (46)

Value For Money

4.2 (905)

Customer Service

3.0 (48)

Customer Service

4.4 (914)

## Michelin Connected Fleet alternatives

[4.7 (358)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (211)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (969)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)

[4.8 (262)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/)

Starting price

$13.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/197399/One-Step-GPS/)

[View all alternatives](https://www.capterra.com/p/10014311/Michelin-Connected-Fleet/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

3.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Driver Management

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track all personnel who operate company vehicles

Geolocation

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Determines the location of a device using GPS or an IP address

GPS

1.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Real-Time Monitoring

2.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Route Optimization

3.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

Michelin Connected Fleet 54 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track all personnel who operate company vehicles

Transfer of data from one computer system to another

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Manage procedures that ensure organizational equipment remains in working condition

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

Monitor and track fuel consumption and costs

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Real-time vehicle tracking for monitoring location, route, speed, etc.

Get Advice

We can help you find the software with the features you need.

Features

3.5 (48)

3.5

Based on 48 reviews

## Pricing

Value for money

3.2 (46)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.2 (46)

3.2

Based on 46 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (48)

3.0

Based on 48 reviews

## User reviews

Overall rating

3.4

Based on 50 reviews

Filter by rating

5(18)

4(12)

3(6)

2(2)

1(12)

Mentioned topic

Sorted by most recent

RN

Robert N.

Manager

Construction

### "The worst GPS and Dash Cam tracking system ever!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 21, 2025

Customer service is absolutely awful and the company is virtually unresponsive to any request other than adding more units. Contracts auto renew for 3 years unless you mail in termination requests.

Pros

N/A i have nothing good to say about this product.

Cons

Overall poor experience. They Changed the program early this year and the program is worse now then it was before the updated program, No training or customer support on the new program, we went months with out the dash cam. Yet they want a 17k cancelation fee. we have switched to a different fleet tracking software due to the complete lack of customer service and the horrible updated program. we have been with them since 12/6/21 They constantly lost service and would have jumps on the tracking that would add miles to the driver day that he did not drive. I still get email updates for service on the vehicles from the old program which has been discontinued for almost a year.. Worst experience ever with a vendor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Daniel B.

CA

Transportation/Trucking/Railroad

### "Onerous one sided contracts "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 10, 2024

Extremely Poor - onerous contracts with no way to exit without huge penalties

Pros

Nothing, can't get out of the contract fast enough

Cons

Units regularly faulty Long time to install them Contract extremely onerous and one sided Any excuse to get out of repairing faulty units

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dave B.

Boss Man

Construction

### "Michelin system is awful "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 23, 2024

This has been the worst experience ever !

Pros

Nothing, the entire system is a mess. We can't get out of the 3 year contract we signed with Nextraq

Cons

We like nothing about this system, the entire system is a mess. We cent get out of the 3 year contract we signed with Nextraq

Reasons for choosing Michelin Connected Fleet

We had no choice michelin bought Nextraq and wont let me out of our contract

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MU

Marcos U.

Shop foreman

Automotive

### "Simply the Best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2024

I like Michelin because they make the best tires working for this company and now I was the software. It's a plus

Pros

It connects you with your team Aunt. Keep you communicating throughout the day. Love it!

Cons

There's nothing I would say I didn't like but the competitive pricing out there Michelin is top

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Wholesale

### "Look elsewhere"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 22, 2023

Terrible unfortunately. It's a rotating door of reps, expensive and support very inconsistent. Can't wait till my term is up to move onto a different platform

Pros

GPS tracking (when it works), is acceptable

Cons

Unethical, deceptive contracts. They do 3-year contract which is typical for the industry, but their fine print allows them change pricing whenever they want. So the "savings" of locking into a 3-year contract vanish because they raise prices multiple times. Meanwhile the sales reps lie straight to your face and say the prices are locked in for the contract length. Stay far, far away from these crooks...

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

I thought Verizon had issues, but in hindsight I wish I never made the change.

Alternatives considered

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Jennifer W.

GM

Utilities

### "Wish the price matched the product and customer service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

September 7, 2022

Meh. Customer service from the account reps could be better. The poor guys that work in the support department do the best with the tools they have.

Pros

The features in attendance are great when working.

Cons

I hate that you have to reach out to support to make employee changes in the software. We can add them, but we can't remove them. Account reps aren't created equal. We gave our first one a gift when she parted with the company. She was attentive and took great care of our account. The second one was indifferent and referred me to support for every request. This most recent one can't even respond to my emails. The app sometimes shows our drivers are somewhere they aren't. It takes several refreshes or sometimes logging out and logging back in to get the correct location.

Reasons for choosing Michelin Connected Fleet

I didn't have a choice. The company we were happy with merged with Nextraq and now we are stuck in a contract.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GE

Gracie E.

HR and Safety

Transportation/Trucking/Railroad

### "NexTraq is the best in the GPS business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2022

NexTraq is a great service for GPS tracking. I highly recommend using their platform.

Pros

This software makes it easy to navigate where your drivers are and track their paths. Start and Stop reports are extremely helpful in our business.

Cons

Some of the reports are a little difficult to read and decipher.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Khaled A.

Office Manager

Utilities

### "Not a Friendly Company to Work with"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 6, 2020

overall my experience with nextraq is terrible due to poor customer service that speaks down to their customers and has a demeaning tone and choice of words.

Pros

Their tracking is okay but goes offline frequently.

Cons

There are many cons with Nextraq. first and foremost is their customer support is highly confrontational and demeaning. I do not enjoy reaching out to their support over the past. the software is lacking and needs updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Safety Manager

Construction

### "Overly basic. Good for infrequent needs"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

September 16, 2020

This is a good platform for keeping track of assets with 2x daily check ins. But to exonerate a driver from a not a fault crash, or to get an idea of a driver's safety, this does not help

Pros

Cost and basic features worked well. The reports generated and sent were visibly appealing and easy to analyze.

Cons

Very limited function. Not a clear understanding of the G force sensitivity that triggers harsh events. Pings every 30 seconds, so no live information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

David T.

Administrative Assistant

Construction

### "Good Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2020

Pros

NextTraq Is a good tool to track your equipment, also, it helps you to customize trough data.

Cons

The way about how to create the reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10014311/Michelin-Connected-Fleet/reviews/)

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Popular comparisons

[Samsara vs Michelin Connected Fleet](https://www.capterra.com/compare/167543-10014311/Samsara-for-Fleets-0-00-6-23-vs-Michelin-Connected-Fleet) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)