# Breakcold Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Breakcold the right CRM solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10011093/Breakcold/reviews

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Breakcold

4.8 (92)

[View alternatives](https://www.capterra.com/p/10011093/Breakcold/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Breakcold

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

VW

Valentin W

CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“It allows you to effortlessly track and react to prospects' social media posts, enabling personalized and meaningful engagement.“

July 11, 2023

Jamison N

DirectorMedia Production, 2 - 10 employeesUsed the software for: I used a free trial.

“You cannot import your current data from another provider either and enrich their social profiles?“

July 26, 2024

MK

Makoto K

CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“After implementing Breakcold we never need to jump around, we just open up one tab which is BC and all the messages from different platforms will laid out in front of us we can keep everything well organized and the most important thing is never to miss out on the golden opportunities.“

December 19, 2023

MK

Makoto K

CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“We used to reach people on different platforms needing to open a lot of tabs and jump around, but sometimes we still miss out on the messages or can't respond at the perfect time point.“

December 19, 2023

Nigel L

DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“With Breakcold, you can effortlessly track and react to prospects' social media posts, creating personalized and meaningful engagement.“

September 5, 2023

Adam N

Senior conversion copywriterMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“We've always seen LI as the place to spend our time connecting and prospecting. But before our efforts were always chaotic and hard to track (we created spreadsheets, but never really used them well).“

September 5, 2023

MK

Makoto K

CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“I don't need to jump around between different tools I can just log into BC and manage all the messages there. Although it comes with CRM itself once cold lead becomes a client of ours we still can integrate BC CRM system into our own client CRM seamlessly.“

December 19, 2023

SG

Solenne G

Marketing digital managerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“What I really don't like about Breakcold is the lack of a more extensive user interface customization option.“

September 6, 2023

## Showing most helpful reviews

Showing 1-25 of 92 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ryan S.  
Chief Executive Officer  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "The Only (Warming) Prospecting Tool You'll Ever Need!"

September 5, 2023

5.0

It was pleasant! I am already referring people to use it as a CRM and prospecting tool for my networks, clients, and mentees. You can consider me an advocate of breakcold!

Pros

The best thing about Breakcold is its UI and the surprisingly good lead management and prospecting capabilities within the best prospecting mediums, Linkedin and Twitter. It's fast to setup, easy to use, deploy and train my team with. I had this setup and working for just 2 hours! Imagine that!

Cons

The ability to switch workspaces, and add a separate pipeline to keep the pipelines clean. Other than that, it's all good!

Alternatives considered

[Moxie](https://www.capterra.com/p/252114/Moxie/)

Reason for choosing Breakcold

Though we use Moxie, I wanted Breakcold to function WITH it rather than replace it.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Hubspot is EXPENSIVE! They always bug you to upgrade to a much more expensive package, when it barely functions for us. So, I'm never going back again.

Review Source

Royden G.  
CRO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "the Best tool for B2B social selling"

September 9, 2023

4.0

very positive, easy to use software, the best crm for social selling which is becoming very important as email open rates are going dowm.

Pros

social selling, linked in and twitter. It's a refreshing new way to engage with contacts.

Cons

the email tool could be more sophisticated each inbox is currently limited to just 30 emails a day, no multi-channel cadence automation.

Alternatives considered

[HeyReach](https://www.capterra.com/p/10009628/HeyReach/)

Reason for choosing Breakcold

live linked in feed and better lead management

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

5 months ago

Review Source

VR

Verified Reviewer  
Director  
Media Production  
Used the software for: I used a free trial

### "Great idea but it lacks on many levels"

July 26, 2024

1.0

Great idea, bad support for free trial users (these are new sales right guys?!) Why no one on chat? There is no import or export function for your data, nothing mentioned in help docs. So if you leave, they assume all data is Linkedin anyway? You cannot import your current data from another provider either and enrich their social profiles?

Pros

Linkedin integration and unified inbox! Super idea!

Cons

No support when your trialling it, the help documentation doesnt cover some key areas and its super frustrating not being able to chat to anyone, massive time waster, as it stands would not sign up.

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Pipedrive are hard to reach and the CRM is just overkill for us. Every key feature we want or like is an extra £20-£30 a month, including email accounts, which quickly makes them undesirable after all that configuration.. AVOID.

Review Source

Nafiur R.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Social Selling made easy with this innovative tool"

September 6, 2023

5.0

Breakcold is simply saving hours of work per week for our team. It also enabled us to manage our social selling approach more efficiently than ever before. In the past, we often missed sales opportunities only because it's not easy to keep track of all the prospects activities on Linkedin. But now, this is totally solved by Breakcold.

Pros

Breakcold streamlines the social selling process. It provides a user-friendly interface and easy navigation while offering efficient organization and management of leads. It also helps in scheduling and automating social media interactions on lead profiles.

Cons

I think Breakcold can become greater by adding some automations. Also, be able to reply to Linkedin messages on the same screen would be amazing if they can implement that.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Breakcold

I don't think any other tool have the capacity to manage social leads better than Breakcold. So, it's a clear choice for anyone wanting to improve their social selling game.

Review Source

MK

Makoto K.  
CMO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Never jumping around.Unly prosepecting"

December 19, 2023

5.0

We used to reach people on different platforms needing to open a lot of tabs and jump around, but sometimes we still miss out on the messages or can't respond at the perfect time point. After implementing Breakcold we never need to jump around, we just open up one tab which is BC and all the messages from different platforms will laid out in front of us we can keep everything well organized and the most important thing is never to miss out on the golden opportunities. The software itself is quite straightforward and easy to use, so don't need to invest a lot of time upfront to learn how to use it. Pretty much a plugin and play solution, and the \[sensitive content hidden\] has been very helpful during the journey.

Pros

I like the simplicity of how Breakcold can manage multiple platforms all in one place to keep me focused on what I am doing which is prospecting. I don't need to jump around between different tools I can just log into BC and manage all the messages there. Although it comes with CRM itself once cold lead becomes a client of ours we still can integrate BC CRM system into our own client CRM seamlessly. Also, a big shoutout to \[sensitive content hidden\] of Breakcold has been super helpful.

Cons

The same thing happens to all the young tools, they always have a few bugs here or there so this is also happening on Breakcold when you use it every day you may notice this. Although Zapier integration is there we can integrate with thousands of external tools but still, if we can have more native integrations that will be more wallet-friendly because Zapier keeps increasing the price, we still want to lower our expense on that part.

Alternatives considered

[HeyReach](https://www.capterra.com/p/10009628/HeyReach/)

Reason for choosing Breakcold

Breakcold is integrated with multiple platforms instead of just LinkedIn, so we end up with chosen Breakcold over HeyReach

Review Source

Nick Q.  
Co-Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "The Only CRM you need for the networks that matter most"

September 15, 2023

5.0

I'm trying to expand my reach on networks and this tool seems to fit the ticket for my goals.

Pros

I love how it allows you to do multi-channel outreach but manage it all in one place

Cons

Needs better documentation on how to use the platform

Alternatives considered

[Dripify](https://www.capterra.com/p/215082/Dripify/)

Reason for choosing Breakcold

better features across the right platforms I needed.

Review Source

Diane D.  
Entrepreneur  
Marketing and Advertising  
Used the software for: Less than 6 months

### "In love since the beginning"

September 21, 2023

5.0

From the start I liked Breakcold with its refined design, innovative model, and approachable founder.I have not been disppointed by following them for month, they're always shipping great features and making themselves available

Pros

The concept and UX/UIare what sets Breakcold apart from its competitors.The team is hard working, listening and with strong values

Cons

Even though the UX/UI is good, I think it still has room for improvement to make it easier to use, and adopt.About functionnalities, having more feature in the Chrome extension availables from the LinkedIn page would be sweet!

Alternatives considered

[Teamleader](https://www.capterra.com/p/153190/Teamleader/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing Breakcold

Breakcold is the only one in its field! I was looking for a social CRM

Review Source

Jude C.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Finally, a tool to build relationships rather than to hit numbers"

September 5, 2023

5.0

Absolutely fantastic. \[sensitive content hidden\] (Breakcold's \[sensitive content hidden\]) has been incredible from start to now. From his first interaction with me, a super personalised demo, through to checking in on my campaigns and giving me advice on how to improve everything I was doing. I couldn't rate him higher!

Pros

The most useful feature inside of Breakcold is definitely the social selling element. I'm able to really easily and quickly keep track with what my leads and clients are getting up to and interact directly through the feed. Its a massive time saver and that feature alone can be accessed for just $29/mo I believe.

Cons

The way that accounts are priced is a little tricky when you have multiple and are running a cold email campaign through the software. I completely understand that cold email isn't the priority of the platform but being able to have both in one is great it just scales up the price quite quickly. Still cheaper than combining Breakcold with most other cold email softwares that have the same feature set!

Review Source

Andy L.  
Solopreneur  
Marketing and Advertising  
Used the software for: 6-12 months

### "Maximize Online Prospecting Effort With BreakCold"

September 5, 2023

4.0

Dealing with lead data on multiple platforms can be a headache. Breakcold unifies all my LinkedIn, Twitter, and email leads into a single accessible source. It also changes the way I engage with my leads across multiple social media channels. The process of nurturing relationships with them is simple and hassle-free.

Pros

I like how BreakCold revolutionizes the way I approach cold outreach. I can consolidate my LinkedIn, Twitter, and email leads. I don't have to jump between apps. In short, it boosts my productivity.

Cons

In my experience, finding my way around Breakcold takes a while because I'm new to CRM. I look up BreakCold's knowledge base to overcome the learning curve or ask the community for help. I also hope the \[sensitive content hidden\] will consider other platforms for outreach eg. Reddit.

Review Source

David T.  
founder  
Capital Markets  
Used the software for: 1-2 years

### "Social Selling 2.0"

September 8, 2023

5.0

It has been good. The CRM is relatively new-I think 18 ish months old-and the development has been very fast and very good. The tool is quite easy to both setup and use, and the socials list feed is excellent and makes it super easy to not miss posts from potential clients. So you can take nurturing to a new level.

Pros

Breakcold has most of the things things you see in most sales CRM's. But it has a few you dont see. You can use sender rotation on the emails so you can send more volume and actually hit the inbox. Then it has both Linkedin and Twitter integrations that allow you to see selected prospects inside the CRM. So you can both build a specific list and then engage from right inside the CRM instead of having to track in all down on each platform for a specific list.

Cons

The two drawbacks I can think of are minor. One is that since it integrates with LinkedIn you need to use an extension, but you need that for every single tool in existence that integrates with LinkedIn. So it is a LinkedIn thing and not a Breakcold thing. The second minor drawback is that the sales pipeline reporting could be improved/expanded. But I know that is on their roadmap and what they have works well so I don't mind it right now.

Review Source

RC

Ryan C.  
Managing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Breakcold is brilliant! "

June 24, 2024

5.0

Really good, simple to see everything you need and at a really great price. You'd pay a lot more for a CRM like this with all the abilities this has like the cold email etc...

Pros

I love the CRM, it's easy to use and the UI is clean I can see everything I need to quickly and easily and its never clunky it just plain works.

Cons

Nothing really, its the perfect tool for me. I would love a live chat support but they are really fast on email.

Review Source

VC

Victor C.  
Export Manager  
Import and Export  
Used the software for: 6-12 months

### "“Breakcold: A Refreshing and Energizing Experience”"

September 14, 2023

5.0

The team is amazing. They have been extremely helpful. Moreover, the service they provide is truly a holy grail. I just hope they can expand, as it will directly impact the growth of my business.

Pros

I really appreciate the clean and easy approach when it comes to syncing contacts or leads that I need to stay in daily touch with. It’s such a hassle-free process that simplifies my workflow. Additionally, the smooth and effortless movement of the Pipeline is another standout feature. It allows me to seamlessly track and manage my leads, ensuring that nothing falls through the cracks.Overall, the solution not only offers practicality but also clarity in its execution. The simplicity of the system makes it incredibly user-friendly, even for those who may be less tech-savvy. It’s refreshing to have a tool that is both intuitive and highly useful, saving me time and effort.In conclusion, I can confidently say that this solution provides a simple, clear, and highly beneficial way to sync contacts and manage my Pipeline. It has become an indispensable tool that I rely on daily for my business needs.

Cons

The integration was straightforward and effortless. The most problematic aspect, in my opinion, is that the synchronization does not occur daily for all of my contacts. I require a daily sync.

Review Source

TD

Tanner D.  
Partner, Strategic Development  
Financial Services  
Used the software for: 6-12 months

### "Social CRM for the Win!"

September 6, 2023

5.0

Excellent experience. Arnaud is a committed founder, with a clear vision of what his software is (and is not), and he is open to feedback and ensuring subscribers get the most out of Breakcold.

Pros

Breakcold holds a vital place in my prospecting workflow. When I connect with qualified prospects on LinkedIn it is frequently not the right time for them to become a customer. The "no, not now" reply. Breakcold allows me to organize and track these prospects and monitor trigger events that are opportunities to circle back to our conversation. I have booked many meetings and closed many sales using this method. Breakcold is the best tool out there to do this.

Cons

Nothing to report. Arnaud, the founder, and his team are extremely responsive.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Inexpensive and efficient CRM solution for reaching out to your target customers on social media."

September 6, 2023

5.0

The CRM we highly recommend for Social Selling. The live feed feature helps us collaborate better for lead generation and create a personalized outreach strategy for our audience.

Pros

BreakCold allows my team and me to efficiently manage multiple social media accounts across various platforms. The best feature is being able to separate profiles in a Kanban Board and easily access user information.

Cons

The product is new, and the team is small. Some features are missing and still need to be developed. If there are features you need but don't have yet, it's a good idea to get in touch with \[sensitive content hidden\]. He can help you come up with a plan or explore alternative options.

Review Source

GA

Gaurav A.  
Co-founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple and Efficient Business Connection and Tracking"

September 6, 2023

5.0

Overall, I liked the product.

Pros

All in all, the Prospecting Feed has completely transformed my B2B interactions. It’s streamlined and efficient and makes building and maintaining relationships a breeze.

Cons

While there’s a free trial available, the cost after the trial period is confusing because of the slot model. Because of this, for solopreneurs & small business owners, it becomes expensive and complicated to understand

Reason for choosing Breakcold

To Streamline communication across channels and effective prospecting. Team collaboration is also handy in case you're unavailable.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Breakcold does what LinkedIn doesn't"

September 6, 2023

5.0

Great experience

Pros

I like it best that I can create customized newsfeeds of all the people that I need to interact with, without some algorithm of LinkedIn messing it up

Cons

There are some small things you sometimes run into that could be better, but thankfully the team is super responsive and on top of it all the time.

Alternatives considered

[Waalaxy](https://www.capterra.com/p/230606/Waalaxy/)[HeyReach](https://www.capterra.com/p/10009628/HeyReach/)

Reason for choosing Breakcold

Ease of use

Review Source

AW

Andrea W.  
Founder  
Photography  
Used the software for: 6-12 months

### "Staying Top of Mind with Breakcold's Engagement Tools"

September 11, 2023

5.0

Breakcold makes it effortless to regularly engage prospects on LinkedIn and Twitter. The prospecting feed collects all social updates in one place, and allows me to quickly send relevant, personalized comments on Linkedin & Twitter posts.

Pros

No more lost leads - I can seamlessly manage follow ups on multiple platforms within the CRM.Prospects appreciate the personalized touch versus mass emails.Insights into who is posting on Linkedin helps prioritize my outreach

Cons

Would like if you could see more prospects on the Pipeline screen at one time

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Simplicity and multi-channel outreach

Review Source

MM

Mark M.  
Territory manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "BreakCold Helps me maximize my time prospecting on LI"

September 5, 2023

5.0

I would do it all over again and recommend to family/friends! It's become a part of my daily routine, saves me time, and makes my time more valueable on LI.

Pros

I like that it let's me see what all my target prospects are DOING on Linkedin - especially since my industry is so active there. Let's me engage with all of them quickly, vs just stumbling across what they're up to.

Cons

it was a little hard for me to grasp early on but \[sensitive content hidden\] did a good job, and still does, with engagement and training materials.

Review Source

RH

Roman H.  
Growth Co-Founder  
Computer Software  
Used the software for: Less than 6 months

### "Amazing Sales CRM"

December 5, 2023

5.0

Pros

Great way to streamline my omnichannel outreach, and really love the customizations they are offering (incl. funnel tracking, lists etc.) - helps me to accelerate my closing rate and really fills my sales pipeline! Also really like that it's a comprehensive tool and that I don't need to use several ones to attain the same goal I can do with Breakcold alone! Been using it daily since I started using it the first time! Also great and supportive team, always there when I have a question regarding the tool.

Cons

Nothing negative I can really say, really happy so far

Review Source

Nigel L.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Massive time saver "

September 5, 2023

5.0

Pros

With Breakcold, you can effortlessly track and react to prospects' social media posts, creating personalized and meaningful engagement. Stay connected with your audience like never before, and build stronger relationships by being present and responsive in their online conversations. What sets Breakcold apart is its user-friendly interface, designed to make navigation intuitive and seamless.

Cons

There is a sense that the product is still being developed. There was a gap in the Twitter service (thyanks Elon!) but it seems to be back again now.

Review Source

Richard B.  
MD  
Marketing and Advertising  
Used the software for: Less than 6 months

### "10/10 if you want to use personalised cold email + linkedin to do outreach"

September 5, 2023

5.0

I found Breakcold to be very easy to set up and use. The results have been very good for business.

Pros

I spent the first week testing Breakcold out and I found it to be very easy to set up and use. The interface is very easy to work out how to use. And the information you are able to access in the feed is key to connecting to your market with relevent information.

Cons

The collecting of contact from Linkedin could be better.

Review Source

VR

Verified Reviewer  
Managing Director  
Publishing  
Used the software for: Less than 6 months

### "A great time-saver and not just for sales"

September 8, 2023

5.0

Pros

The best thing about Breakcold is having everything (at least, from the social accounts they have) in one place. It makes it easier to keep track of people - in our cases, not sales leads, but content sources - journalists, experts, companies, etc. Without it, there would be a lot of switching around to other apps.

Cons

Only really what I've already said. It would be great if it had more implementations to other social platforms.

Review Source

VR

Verified Reviewer  
Formateur et Consultant en santé au travail  
Education Management  
Used the software for: 6-12 months

### "A good CRM for LinkedIn"

September 6, 2023

5.0

Pros

I like how easy it is to classify my clients in the pipeline, which also allows me to not forget any tasks to carry out.

Cons

This is not one of the features planned for the program, but I would like in the future to be able to import LinkedIn conversations with my clients

Review Source

Adam S.  
Owner  
Computer Software  
Used the software for: 6-12 months

### "Great tool for everyone in sales"

September 5, 2023

4.0

Pros

I put all my prospects in it and check daily if anyone posted and then I comment.

Cons

It takes too long to update once you have over 20 people you are following. Should update every 24 hours even with houndereds of people

Review Source

MT

Mustafa T.  
Ux Lead  
Design  
Used the software for: Less than 6 months

### "No Brainer CRM"

September 5, 2023

5.0

Lead generation and outreach are demanding tasks and Breakcold makes it simpler, removing technical roadblocks and excuses. It’s easier to get things done with Breakcold.

Pros

The biggest problem with the usage of a CRM comes from it being an extra step in the communication pipeline. But with Breakcold, the feed makes it as fluid as possible. Instead of going back and forth with your CRM software. You’re communicating inside the software.

Cons

Since I don’t use Twitter, LinkedIn is the only option for me. And currently there are only LinkedIn and Twitter feeds integrated.

Reason for choosing Breakcold

Ease of use, fluidity in the workflow.

Review Source

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