# Buzz Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Buzz Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/10010877/Buzz --- # Buzz Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Buzz ## What is Buzz? Buzz, an all-in-one HIPAA-compliant platform, empowers seamless patient care & boosts staff satisfaction. Of the many features offered - instant messaging with text, documents, e-signatures, integration with SMS, email, fax & AI-enhanced clinical knowledge. Buzz facilitates patient-centric communication, effective care coordination with streamlined admin tasks, enabling increased patient volumes with proven ROI & benefits like increased Medicare Star ratings. Offers synergistic EHR integration. ## What is Buzz used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Buzz alternatives Highest Rated [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [View all alternatives](https://www.capterra.com/p/10010877/Buzz/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 5.0 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Messaging 5.0 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Communicate using messages within the system Patient Engagement 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Care Plan Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Patient Intake 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Patient Records Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Buzz 61 features An @mention is a way to tag or notify a specific person about a message/post Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Ability to make voice calls within the system Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Software designed for the healthcare industry Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Capture signatures via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Share documents with different users to collect multiple signatures Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Send personal messages to clients or attendees Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Enable custom polls/voting to facilitate decision-making or increase engagement Send messages to selected individual(s) from the entire audience Engage in direct, instant messaging with customers, users, etc. Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Securely stores data to prevent data loss or breaches Digitally capture and store a person's handwritten signature Create and design custom email signatures Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Connect with meeting participants remotely over video Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (13) 5.0 Based on 13 reviews ## Pricing Value for money 5.0 (13) Free Trial Free Version Basic $0.00 Value for money 5.0 (13) 5.0 Based on 13 reviews ## Integrations [ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 5.0 Based on 13 reviews Filter by rating 5(13) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Angelika M. Company Owner Design ### "Buzz is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 my experience with Buzz has been amazing! i use it to communicate with my team and share files if i need to. it's very secure so your privacy is not exposed. Pros Buzz is great for communicating with your team and staff for your business and it allows you to share images and filed if you need to with your staff. Cons Nothing. Buzz is amazing and works great. very easy to use with no problems at all. I've used it for years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK Eh K. Nurse Alternative Medicine ### "Best app for interaction " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 4, 2025 Helps me interact with clients 10x easier Pros With so many spam calls these days my patients don't always answer a call back if it's from unknown caller because I blocked my cell phone. With this app I can set my caller ID to my office and my patients know to answer. This has saved our office tons of time in call backs and it's convenient, set it and forget it or I can change it if I'm working out of a different office. Cons Couldn’t read as well but it’s probably just my eyesight , wished to zoom in a little more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Ken T. Owner President Administrator Hospital & Health Care ### "Great communications platform for HIPAA compliant messaging plus more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 Our organization uses Buzz to ensure we are communicating about our clients/patients in a secure, compliant fashion. I always have it open on my desktop and always have it open on my mobile device. Prior to Buzz, we were texting in code and having to make phone calls for basic communication. Now we simply use Buzz! Pros It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion. Cons Our organization has not experienced any major downsides. If anything, there are features Buzz has that we need to explore using more in our operation. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [Celo](https://www.capterra.com/p/208646/Celo/) Reasons for choosing Buzz Proven product, fair price, lots of features for future use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NI Nicole I. Owner Alternative Medicine ### "Product & Sales Person" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2024 My salesman \[sensitive content hidden\] was so detail oriented and so responsive with all my needs, he makes the experience learning the product great! Pros The product and my salesman \[sensitive content hidden\] Cons Nothing, the product speaks for itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rima A. HR Consumer Services ### "Efficiently effortless process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2024 \[sensitive content hidden\] made me feel at ease with the whole process and was such a pleasure to work with. Pros The efficiency, professionalism & privacy. Cons Can’t think of a negative. The whole process went so smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Michele H. Project management Food Production ### "Great Concept" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 19, 2024 Straight forward easy to understand the concept. Our relationship with the representative \[sensitive content hidden\] was clear and easy. Pros The enthusiastic approach of the representative of the company Cons It was a full pleasure to deal with \[sensitive content hidden\] our representative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mahesh D. Founder Financial Services ### "Buzz has become indispensable for my workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Pros Buzz provides an easy to use, reliable, scalable, and secure platform for all my communication needs with my clients. Starting from setting new clients up with this application, to sending reminders and notifications for timely completion of actions or updates, to audio/video conferencing, sending documents securely, esigning, and the ability to have everything archived is bulk of what I need. I have evaluated multiple other platforms and Buzz is the only platform that provides a comprehensive solution for all my collaboration needs with my clients. Cons I cannot think of anything specific - but I wish that some of the other ecosystem partners were using the Buzz platform also which could make my entire business dealings seamless. I am sure that over time this will happen and till then I keep referring my partners to download and use Buzz. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Easy of use, comprehensive solution and very very inexpensive platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Carmen W. Physician Mental Health Care ### "Exceptional Experience with Buzz" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Pros Review:I am absolutely thrilled with my experience using Buzz. As a private practitioner, I have specific needs for my practice and Buzz has not only met but exceeded my expectations in every way.The features offered by Buzz are truly impressive. They are not only comprehensive but also intuitive and user-friendly. I love how they have been designed with the user in mind, making my day-to-day operations smoother and more efficient. The features have significantly improved the way I manage my practice, and I couldn't be happier with the results.The support provided by the Buzz team is another aspect that deserves a special mention. They are always ready to assist, providing prompt and effective solutions to any issues that arise. Their dedication to customer satisfaction is evident in their quick response times and their willingness to go the extra mile to ensure that I have the best possible experience.As a private practitioner, Buzz has been a game-changer for me. It has not only made my work easier but also more enjoyable. I am extremely satisfied with Buzz and would highly recommend it to other practitioners looking for a reliable, feature-rich, and supportive platform for their practice.In conclusion, Buzz has definitely exceeded my expectations. I look forward to continuing to use it in the future and am excited to see how it will continue to evolve to meet the needs of private practitioners like myself. Cons I look forward to even more features as the product grows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rachelle G. Digital strategist Public Relations and Communications ### "Improved Project Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Pros I like that Buzz is available and easy to use on both mobile and desktop Cons I haven't had any issues using Buzz so far (have been using for nearly a year) Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Neeta S. Cardiologist Medical Practice ### "Full featured product - easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2023 I have to rely on my staff and also need to be able to call patients / family members. This provides the full value for any physician. Pros Chat, Telephone, video, fax and emails are integrated - all in one so finding information and maintaining history is great. Don’t have to be concerned about compliance as this platform handles it. As a cardiologist, ease of communication and getting the staff in the care is valuable for me. Cons Nothing so far. Lots of features but Discovering new features as I got more proficient and \[sensitive content hidden\] as they are released is a good way to learn the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010877/Buzz/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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