# Page 4 | ALLDATA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ALLDATA the right Auto Repair solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010667/Alldata/reviews --- ALLDATA 4 (96) [View alternatives](https://www.capterra.com/p/10010667/Alldata/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of ALLDATA ## Showing most helpful reviews Showing 76-96 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer OPERATORE TECNICO Consumer Electronics Used the software for: 1-2 years ### "Ottima banca DATI" January 4, 2023 4.0 Direi un'ottima esperienza e pienamente soddisfatto. Pros Include una notevolissima banca dati che altri software non hanno. Cons Alcune informazioni a volte non sono disponibili. Review Source SE Sharon E. Owner Automotive Used the software for: 2+ years ### "Worth checking out" January 18, 2020 4.0 Although the prices kept going up the software had a lot to offer. Estimating and invoicing all in one. Pros This is software for Auto Repair shops. I love the fact you can look up step by step instructions on how to do a repair. Cons I didn't like the price of the software. Switched from [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) The layout of the program and cost was better. Review Source KS KELLY S. President Automotive Used the software for: 2+ years ### "$16,000 Mistake" February 10, 2021 1.0 Constant need to contact tech support on the majority of usage attempts. Updating the program was the consistent answer given, only to have the same negative results. Tried to terminate the 3 year agreement but was informed we would still have to pay the balance of the contract. Pros The promise of information needed for assisting in completing all repairs Cons Majority of the time Alldata could not provide the information we needed. Reason for choosing ALLDATA See above Review Source DO Dan O. Owner Used the software for: 2+ years ### "Makes vehicle repair easier for both techs and owner/operator" February 14, 2018 4.0 Pros Instructional guidance is key to getting a car in and out for problematic diagnosis but that is where Alldata shines. Torque specs, fluid types and capacities, electric system flowcharts and schematics , just to name a few, all lend a hand to repair and Alldata has it. Cons Great software but expensive for us small shop operators..electrical schematics, while great to have for tracing wiring harnesses, are more "factory detailed" and can get a bit tricky to navigate sometimes. Some newer vehicles are also difficult to find info for on Alldata, but that could be vehicle manufacture fault of non info releasement. Review Source VR Verified Reviewer Owner Automotive Used the software for: Less than 6 months ### "Technicians prefer this program over computers, management software is on" March 30, 2018 4.0 Pros My employees love how easy it is to find repair information, the wiring diagrams are phenomenal. Searching for anything is super easy! Cons The management software is not as user friendly as some of the competitors software. It does not have the same abilities to transfer and import information. Review Source DS David S. Quality Engineer Automotive Used the software for: 2+ years ### "I have used Alldata for over 10 years" June 4, 2018 4.0 Help with servicing various vehicles Pros I am a what you call a "weekend warrior" as to say I work on cars on the weekends outside of my normal 40 hour a week job. When I run into an issue or find myself working on something I am unfamiliar with I turn to Alldata, they have all the information you need to service any vehicle you need to. Cons The worst thing about Alldata is the price, the software itself is great. For some of us that are trying to support a family on a single income the price is too high. I think they should have other options for using Alldata. Review Source SS Steve S. Owner Used the software for: 2+ years ### "youtube has more info. never has anything useful" July 26, 2018 1.0 none Pros poorly maintained softwhere. ive never used anything more usless. Cons \- never up to date - only has ovious information - never has importhan info Review Source DS Donna S. Gen Manager Automotive Used the software for: 6-12 months ### "gets the job done" May 17, 2019 5.0 Alldata is great for the shop. As stated above it gets the job done better than any other system we have used. Pros shows very easy to understand step by step direction on repairs and can offer answers to codes that most systems cannot Cons the price is a little more than the shop would like to pay.. but I guess that's what comes with quality Review Source JK Jeff K. Owner Automotive Used the software for: 2+ years ### "Alldata is a solid and informative proffessional platform that is easy to use and train on. " July 18, 2017 4.0 Labor estimating, factory instruction on parts replacement for my techs. Pros The best thing about AllData is the ease of navigation and full information base including troubleshooting & diagrams. Review Source Shane W. Service Manager Automotive Used the software for: 2+ years ### "Great bodyshop product" May 16, 2018 5.0 Helps body repair techs save time. Pros It works great for our body shop techs and advisors. Very easy to use and great for looking up repair processes. Cons It is priced just a little high. It seems to be better on the body side of repairs than on the mechanical side as far as repair instructions go. Review Source KP Kevin P. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Decent amount of information" June 12, 2017 4.0 Need diagrams, labor times etc. A must have in Automotive repair world. Pros Easy to use. Has invoicing set up that works well. Easy navigation for looking up wiring diagrams etc. Can print and save. Pretty much a nessacary tool for any repair shop. Cons Not enough info on certain makes of vehicles. Leaves one scratching his or her head. Has plenty of older car info. European car info seems to be a challenge. Review Source NV Nelson V. Owner Used the software for: ### "Could & Should be better" July 31, 2014 3.0 We are a independent auto repair mechanical shop and we've been using ALLDATA Elite Management Software for over 8 years. PROS: Gives you labor times for jobs, Allows you to create canned specific and generic jobs, customer software tech and training support is very good. CONS: You never own the management system (you lease it), Search features on the program are very weak, even specific report searches are horrible, updates sometimes crashes your computer system, updates hardly ever improve the elite management system itself. Can't open more than one estimate at a time because you must close the estimate you are working on. History searches on specific shop jobs are hard to generate. My advice, look elsewhere. ALLDATA has no interest in making the best repair management system for auto repair shops. I've been a loyal customer for over 8 years and little has been done to renovate their current management elite product. I HIGHLY recommend you look to BUY your own auto repair shop software. Alldata is good for looking up semi-accuate repair info 50% of the time, and that is all. Review Source AS Adina S. Co-owner Automotive Used the software for: 6-12 months ### "Very useful" January 26, 2020 5.0 I loved it including having a specific person in customer service assigned to our shop when we needed anything Pros I loved the way it helped keep all my inventory and customer files in one place as well as every schematic we needed for any repair and it was mobile also Cons We just couldn't afford it being a very small repair shop Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reason for choosing ALLDATA It was cheaper Review Source AT Alex T. GM Automotive Used the software for: 6-12 months ### "Good Web based automotive shop management software" May 16, 2017 4.0 Automotive Shop Management Software Pros Good overall, lots of functionality, but as of this review still a bit buggy. A little too much clicking around to build a simple invoice. Cons Lots of clicking around. The tracking function for parts is not working properly to receive parts from vendors. Review Source MH Mariam H. Owner Automotive Used the software for: 2+ years ### "Makes Diagnosis Easy" April 18, 2017 4.0 Compared to other repair programs we use, this one is so detailed in electrical diagrams and repair information. Pros Great Diagrams Cons Management Software Review Source TD Tara D. Admin Automotive Used the software for: 1-2 years ### "Great Tool For Repair Shops" January 21, 2021 4.0 I used ALLDATA mainly for pulling together quotes for customers and it is a great tool for that. It is just expensive. Pros It was easy to navigate. Great tool for pulling diagrams and for getting quotes for customers. Cons It is expensive and doesn't always pull the information you need on some vehicles. Review Source Matt P. Network Administrator Real Estate Used the software for: Less than 6 months ### "Alldata review" December 7, 2018 4.0 Pros I like that you can find a solution for any make and model vehicle. The instructions are very detailed. I was able to replace a timing belt as well as set the timing on my vehicle with little to no mechanical experience. I simply followed the directions outlined in the program. Cons Some of the instructions could have been detailed a little bit better. Review Source JK Joni K. Bookkeeper Used the software for: ### "We have used the online series for several years. " June 2, 2015 2.0 Overall: It takes time to learn the software. Logging on had some issues at firsst. Ease of use: Was ok but did not offer any confirmed fixes to issues we were trying fix. Customer service: Overpriced and ridiculous. Failure to return phones calls in a timely matter or not at all!! Be sure to consider negotiating you monthly charges. We were told after being charged $206.00 monthly, we could get the same service for a competitors price of $159.00. Also if you decide to cancel, be sure your cancellation date is the same as your billing end date. They will charge you for a full month regardless. Review Source VR Verified Reviewer Salesforce Administrator Construction Used the software for: 1-2 years ### "Great tool for figuring out those hard to disassemble areas." March 14, 2018 5.0 Great auto knowledge at your fingertips. Pros A world of knowledge at your fingertips. Shows you step by step how to disassemble parts on all kinds of makes and models. Cons Takes a little playing around with to figure out how to navigate the system. Pays off once the user figures it out though. Review Source JG Jennifer G. Marketing / Tech Student Used the software for: 1-2 years ### "Easy and quick vehicle references" March 15, 2018 5.0 Pros Provides detailed information in an old-fashioned setup. Provides easy means for proper vehicle selection. Cons Some information can be hard to find. Other than that, this product has been good to use and helpful. Review Source JB Jeff B. Used the software for: ### "Difficult to navigate, Poorly designed, Zero set up support." April 6, 2016 1.0 What a waste of money Review Source Similar Products Featured