# AssurX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AssurX Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/10010604/AssurX --- # AssurX Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AssurX ## What is AssurX? AssurX is a quality management software that streamlines and automates quality and regulatory compliance processes. The system offers pre-configured modules including audit management, CAPA, change control, complaint handling, document management, and training management, all integrated into a unified platform. This integration reduces complexity, improves efficiency, and allows organizations to deploy solutions quickly while adding capabilities as needs evolve. AssurX features pre-validated workflows, comprehensive data management, and seamless integration with other systems, eliminating data silos. The software includes searchable data functionality for quick retrieval and efficient information management. AssurX also provides the flexibility to implement needed solutions immediately and connect additional modules later. The platform's pre-validated workflows come with complete documentation, ensuring rapid deployment while maintaining compliance standards. ## What is AssurX used for? [Document Generation](https://www.capterra.com/document-generation-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AssurX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.assurx.com&name=AssurX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AssurX 4.6 (25) VS. [4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (25) Ease Of Use 4.1 (178) Value For Money 4.6 (24) Value For Money 4.2 (150) Customer Service 4.8 (24) Customer Service 4.4 (166) ## AssurX alternatives [4.8 (117)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing [4.7 (80)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (65)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases AssurX 67 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Schedule the calibration of instrumentation and maintenance requirements Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Investigate and take action at root cause or error in processes to prevent recurring issues Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Electronic signing method that validates the authenticity and integrity of a digital document Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transfer of data from one computer system to another Guidelines for conforming to environmental laws, regulations and requirements Track and ensure quality of products in accordance with food and drug administration (FDA) act Document use of hazardous materials and procedures related to their handling and disposal Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Guidelines set by the International Organization for Standardization Track and monitor processes/products to ensure they meet international standards developed by the ISO Identify and respond to unexpected problems or failures (ie. "negative events") Manage, maintain and track the performance of assets and equipment Observe and track the demand, usage, progress or quality of a system, product, or user Identify issues and deviations from specifications Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Maintain records necessary for compliance with Occupational Health and Safety Administration requirements A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Ensure that quality requirements and standards are met across production processes Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Identify and analyse the reasons behind accidents Identify and assess hazards to ensure the well-being of employees, assets, and the environment Process of scheduling, tracking, and managing employee training programs related to safety and compliance Plan availability and assign specific time slots for tasks and resources Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Qualify, select, and monitor supply chain partners Manage and monitor compliance with government regulations on environmental standards Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.6 (24) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (24) 4.6 Based on 24 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(16) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent PB Paul B. Director Quality Computer Hardware ### "AssurX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 10, 2021 We are using for corrective and preventative actions, manufacturing and supplier non-conforming part tracking, internal ISO9001 audits and RMA repair activity. Tracking CAPA progress, reporting activity to suppliers and customers and exporting data for reporting is all much easier with the software. Customer audits score higher due to controls established with software. Pros Great flexibility in configuration, covers complete range of quality and compliance needs. Cloud base saves on support issues. Ability to tailor implementation to specific needs. Link to ERP system is seamless. When proper time is spent planning implementation and configuring to specific needs the product is very easy to use and well received. Cons Key is with implementation, the software is very flexible and can lead to issues if not configured to match business needs. Configuration tools are easily accesses but documentation is light, requires resource training and time or use of consulting services. Consulting services are very good but have cost associated. Pricing structure is less attractive as user licenses increase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Kirsten E. Quality Systems Specialist I Hospital & Health Care ### "Worked Well" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 17, 2020 Pros It did store all our documentation in one area. Cons There wasn't much protection on these documents. For instance anyone can download a native version in word and type what they wanted in there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Heidi M. QS Manager Biotechnology ### "AssurX" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 17, 2020 Pros The ease of management of the users within the system. Cons There was not a good flow, and had to click so many times in order to get where you wanted. Also the searching was terrible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kevin F. Quality Process Improvement Engineer Medical Devices ### "Great flexible solution and a great team to work with from selection to implementation & use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2020 We are hoping to transform our whole QMS with AssurX. Everything is currently manual on paper forms, but also because we are a growing company through various acquisitions, all sites work in different ways. So we are taking this as an opportunity to standardise where we can. We will be taking various approaches of configuring and using some pre-configured solutions. We went live earlier this year with our NC and CAPA solution and working on Document Management and Complaints this year. Overall its probably a five year plan. Overall we are really happy and they are great people to work with, they never complain about the many questions we ask, and we ask a lot, sometimes the same question because there is so much we are learning. Pros The pre-configured solutions were a bonus and helped make our decision on selection, even though the initial solutions we wanted to go-live with weren't good fits, the ease of configuration won us over. We selected this product on seeing an older interface, but when we came to implementation AssurX had developed a new interface which has been a huge help in making the system more user friendly and making it appear more modern to the users. I must say the AssurX team have been great to work with, from initial contact with Sales, to the onboarding, install, implementation support from their Professional Services and Validation support. Everyone has been so helpful and supportive and we couldn't have met our objective set by our senior management without them. Cons Whilst the configuration and flexibility has been great, I suppose its a double edged sword. We have been fortunate to have our own software developer at AMS, who has helped us navigate some of the advanced configuration which we would have probably struggled with. Whilst the initial training was necessary to gain and understanding of the fundamentals there is actually so much more to learn from the system, so I'm glad there seems to be more advanced training topics on specific areas. We could have built a process on the basic training but we have such a better process now from using the advanced tools, especially when we had a wide range of multiple sites as our customers. The Graphics for charts and KPI metrics whilst being functional, do look outdated in comparison to what is out there from some of the other suppliers. I believe there is a project to improve this which I can't wait to see. The Validation is a lot more manual, some suppliers offered what looked like a more automated package, although we will never know if this was the case. Again, there is some good work coming from the Validation team on improvements and looking forward to seeing a project they are working on to make validation more automated. Alternatives considered [Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/) [Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/) [MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/) Reasons for choosing AssurX We did a comprehensive assessment of various systems. Overall functionally AssurX and one other product was by far the top preferences for functionality. Then we assess all factors such as Validation and Cost and services provided. It was close, but overall the cost of concurrent licenses and on premise install w ere the clinchers, this meant whilst the initial cost was high, over time it was the best value product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2022 AssurX has since updated its graphics for charts and KPI metrics. RF Ron F. Quality Manager Medical Devices ### "AssurX CATSWeb QMS application has stood the test of time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2020 The system is very flexible and has allowed us to continually expand our QMS applications. Concurrent licenses have been extremely beneficial in helping us to minimize our cost of ownership. The team at AssurX has been very responsive and helpful when we have experienced any technical issues. Pros The ability to quickly develop, validate and deploy any work flow process using internal developers. Cons My previous greatest concern has now been addressed with the release of V8 which now utilizes Unicode which allows us to enter, store and share data entered using double byte character sets like Chinese, Japanese and Korean. Reasons for choosing AssurX Ease of configurability. Concurrent licenses. Part 11 complaint. Ability to easily export data from CATSWeb for further analysis if desired. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lou P. IT Director, Quality Systems Pharmaceuticals ### "QMS CATSWEb processes" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 17, 2020 The organization must use CATSWEB for training, CAPA, Deviation and 6 other processes. The users struggle to navigate the system particularly if they do not use the system daily. The Training process is the simplest and users do not have any issues with the simple execution of read and acknowledged training. Pros It is flexible to manage multiple quality processes. Cons The programming options are limited and integration with other systems is clunky. Reasons for choosing AssurX it was before I took over the IT ownership of the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Robin S. IS Systems Implementation Lead Medical Devices ### "Excellent Product and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 Pros The system is completely flexible and it's use is limited only by your imagination. The support we have received from the company has been excellent, nothing is too much trouble and they are always willing to engage with you to assist as much as they can. Cons Because the system has such flexibility, this can lead to a daunting array of configuration options. You will need some degree of IT technical expertise to get the maximum out of the system, but with it anything is possible. Reasons for choosing AssurX The product does the job we need it to do at a price point which makes a very compelling business case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sebastien S. IT Project Manager Pharmaceuticals ### "Catsweb review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2020 We use Catsweb for more than 10 years to manage our quality process, as document & training management system. We are very satisfied with this software solution Pros This software solution provides a lot of functionnalities to configure and manage quality process. From an IT point of view, this system is easy to implement and maintain. Cons No issue or improvement to request at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WF Wincy F. Head of Digital Quality and EHS Pharmaceuticals ### "Highly configurable with top notch professional services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 AssurX is a company focusing on delivering a platform that allows customers to tailor the solution through configuration that fits their business process and requirements. Their validation package is comprehensive providing another benefits to customers for utilization. Ease of use and configurability of this system enable accelerated delivery and implementation which is vital in the current Agile development. Pros The software provides excellent configuration capability. It provides high flexibility to support process requirements. Cons Reporting features can be more robust but in the digital era users should focus on data query capability not reporting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2022 Reporting features including graphics for charts and KPI metrics have since been updated. SM Stephanie M. QMS IT Lead Pharmaceuticals ### "Flexibity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2020 Pros the flexibility to configure to the business process with out of the box tools. Cons Some of our novice users struggle to navigate between records. But the new UI helps to overcome this with a breadcrumb trail. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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