# Insight Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Insight Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/10010537/Insight-Salon-Software --- # Insight Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Insight ## What is Insight? In 1991, a small six-chair hair salon wanted a better way to manage clients and inventory. There a seed was planted. Since then, Insight Salon Software has become a fully-featured & user-friendly management system built to help you get organized, save time, attract customers, and drive revenue. With over 30 years of dedication to the beauty industry, Insight has a proven history of providing the latest technology along with the expert guidance and support that salons need. Get started today! ## What is Insight used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Barbershop](https://www.capterra.com/barbershop-software/) Overall rating Based on 135 user reviews Reviews sentiment Positive 86% Neutral 7% Negative 7% Starting price $25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Insight alternatives Highest Rated [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $158.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (1,250)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Electronic Payments 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Booking 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Appointment Scheduling 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Insight 66 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Offer to rent a booth to freelance professionals Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Specific use for barbershops Designed for medical spas Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Reports specific to sales analysis for trends and strategies Send promotional campaigns or transactional messages via text messages Send messages via SMS Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Record, update and manage waiting lists Track the position in queue in real-time Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.1 (115) 4.1 Based on 115 reviews ## Pricing Value for money 4.4 (109) Free Trial [View pricing plan details](https://www.capterra.com/p/10010537/Insight-Salon-Software/pricing/) Solo Edition $25.00 Flat Rate,Per Month It includes: - 1 Login - 500 SMS/Month - Online Appointment Booking - Phone and Tablet Apps - Two-Way Text Messaging Partner Edition $50.00 Flat Rate,Per Month It includes: - 1000 SMS/Month - 2 Logins - Online Appointment Booking - Phone and Tablet Apps - Two-Way Text Messaging Growth Edition $75.00 Flat Rate,Per Month It includes: - 2000 SMS/Month - 3 Login - 4-6 Employees - Online Appointment Booking - Phone and Tablet Apps - Two-Way Text Messaging Small Business Edition $100.00 Flat Rate,Per Month It includes: - 4000 SMS/Month - 7-12 Employees - Online Appointment Booking - Phone and Tablet Apps - Two-Way Text Messaging Enterprise Edition $140.00 Flat Rate,Per Month It includes: - 5 Login - 8000 SMS/Month - Online Appointment Booking - Phone and Tablet Apps - Two-Way Text Messaging - Unlimited Employees Value for money 4.4 (109) 4.4 Based on 109 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (133) 4.6 Based on 133 reviews ## User reviews Overall rating 4.4 Based on 135 reviews Filter by rating 5(84) 4(32) 3(9) 2(4) 1(6) Mentioned topic Sorted by most recent WO Walter O. Stylist Consumer Services ### "Shady company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 10, 2023 Do not get ripped off like I did Pros Shady billing practices and Was ripped off by this company Cons Being ripped off - I filled a consumer complaint Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 14, 2023 Walter, we are not shady and you weren't ripped off. You have been a client for 19 years and this year for some reason you decided to go into your online banking and pay your annual fee that way instead of by credit card or check like you have since 2004 and you searched for our company name, picked a company with a similar name and sent them money. Somehow you think this is a sinister plot from us to rip you off. We have told you it is your responsibility and only YOU and your bank can get your money back from whoever it was who you sent that money to but somehow you think we should refund you money that we never received. I would think that if we were that "shady" you would have not stuck around for 19 years. You made a mistake and you can fix it yourself but instead you want to play the victim and make us out to be something we are not. If you put half as much effort into fixing your mistake as you have in trying to ruin our reputation this would have been solved last week. Sad. FN Fawzie N. Customer service representative Consumer Services ### "I recommended everyone to use this" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 5, 2023 Pros I like it most for tracking the appointments Cons I have nothing like least about insight software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alex P. Trader Marketing and Advertising ### "Real Applicable " Insight " One." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 24, 2023 My experience were wonderful. I liked it very much. Pros The utility and the efficiency. The fonction is good. Cons The price, the package and it small at least. Switched from [Surfer](https://www.capterra.com/p/218703/Surfer/) It was weak. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User RESPONSABLE TECHNIQUE ET VENTES Automotive ### "La prise de conscience du nouveau rôle fondamental de l’IT dans le plan de croissance." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2022 Pros Nous sommes très convaincu d'avoir opter pour Insight. les avantages sont nombreux: Insight nous a permis à de choisir le bon équipement et le bon logiciel pour assurer la continuité de notre activité quelle que soit la configuration, en se basant sur les solutions vidéo PanaCast et audio Speak 710 de Jabra et Microsoft Teams. La modernisation de nos procédures de travail. le travail à distance même le recrutement à distance. Cons Les inconvénients demeurent marginaux devant les avantages qu'il procure Ce logiciel était un peu coûteux. Comme tous programme, il nécessite un paramétrage complet. L'utilisation rend la société dépendante de l"éditeur du logiciel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF luis f. designer Arts and Crafts ### "Useful app " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 11, 2022 Pros It helps me keep appointments organized and invoices made easier when I'm in a hurry. Cons The interface could be more friendly, and the chat tool should be integrated for free. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Gena R. CEO Primary/Secondary Education ### "I love this software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2019 The customer support and sales staff have been fantastic! Incredibly nice and patient as I got the system up and going, and they've continued to be helpful as I tweak things here and there. Pros I am a small business owner, so all the setup was on me. It was easy and intuitive for a non-technie. Cons I'd like to be able to assign a treatment room for each person daily. We developed a workaround, so it's not a big deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jennifer C. Manager Hospitality ### "Excellent software, easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2019 Excellent customer service, well built program, user friendly, beginners can easily use the program Pros Very easy to use, multiple ways to do things, user friendly. Cons Their software team is out of province and 2 hours behind Ontario. No tablet use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Amy D. Salon Owner Consumer Services ### "Don't do it, they nickel and dime you! " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 9, 2018 I'm just not happy with how expensive it has become to run as a small business owner. Just really be aware of the cost for all the add ons and no refunds what so ever when you need to cancel due to high cost! Definitely do your research, there are much better salon software brands out there! So happy we finally made the move and saved money with so much more that benefits us and our clients!!! Pros Most of it was easy to use. When tech support was needed they were awesome! Cons Prices of everything needed to keep up with technology and keep the program running smoothly and correctly kept getting more and more expensive. The mobile app was not user friendly either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Roberta D. Owner Cosmetics ### "Salon Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 September 4, 2018 Mostly good. Just very difficult to learn. Had the system 3 years and Ibknow I only though the tip of what it could do. Need to offer a hand ms on class to salons. Pros Customer support was great. Very supportive when I called. Cons Marketing options and confirmation options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager Consumer Services ### "I used this software for work and it worked pretty well for us." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 22, 2018 Pros I liked how easy it was to use once you get used to using it. It definitely made running the salon easier. Cons I found it wasn't the most user friendly software they have available, I found myself needing a lot of help at first. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010537/Insight-Salon-Software/reviews/) Popular comparisons [GlossGenius vs Insight](https://www.capterra.com/compare/174830-10010537/GlossGenius-vs-Insight-Salon-Software)[Boulevard vs Insight](https://www.capterra.com/compare/180087-10010537/Boulevard-vs-Insight-Salon-Software) [ZENOTI vs Insight](https://www.capterra.com/compare/131057-10010537/ZENOTI-vs-Insight-Salon-Software)[Mindbody vs Insight](https://www.capterra.com/compare/40229-10010537/MINDBODY-vs-Insight-Salon-Software)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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