# StayFi Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about StayFi Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/10010072/StayFi

---

# 

 StayFi Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

StayFi

## What is StayFi?

StayFi is the leading guest data and marketing platform built for short-term rental operators. By transforming guest WiFi into a powerful data collection and marketing tool, StayFi enables hosts and property managers to capture emails and phone numbers from every guest—not just the booker. With automated email and SMS campaigns, branded WiFi splash pages, integrated upsell storefronts, and integrations with top PMS platforms, StayFi helps vacation rental businesses build stronger brand awareness, boost direct bookings, and enhance the guest experience—all without disrupting their existing WiFi networks.

## What is StayFi used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$19

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for StayFi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://stayfi.com/&name=StayFi)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### StayFi

5.0 (73)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$19

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (73)

Ease Of Use

4.6 (1,524)

Value For Money

4.9 (73)

Value For Money

4.6 (1,456)

Customer Service

5.0 (71)

Customer Service

4.7 (1,497)

## StayFi alternatives

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Highest Rated

[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10010072/StayFi/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Vacation Rentals

4.9 (47)

82.98% of 47 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Guest Communications

4.9 (36)

80.56% of 36 reviewers that rated this feature as important or highly important

Communicate with guests directly within the system

Lead Capture

4.9 (36)

86.11% of 36 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Email Campaign Management

4.9 (30)

80.00% of 30 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Reservations Management

4.8 (24)

54.17% of 24 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Mobile Optimization

4.9 (23)

73.91% of 23 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

StayFi 52 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Set up automated email sequences to streamline outreach and engage leads/contacts

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Designed for vacation rentals

Ensure compliance with the General Data Protection Regulation protocols

Use AI to generate content in the form of text, images, videos, etc.

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Add, edit, and manipulate HTML code directly

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Optimize content to ensure it is easily accessible for mobile users

More than one location

Create and update newsletter content to increase engagement

Adjust communications based on previous interactions or personal preferences

Preview materials before finalizing projects

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Ratings/Reviews

Analyze and gain insights into data in real-time

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Length of rental

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

5.0 (73)

5.0

Based on 73 reviews

## Pricing

Value for money

4.9 (73)

Free Version

[View pricing plan details](https://www.capterra.com/p/10010072/StayFi/pricing/)

WiFi Marketing & Guest Data Collection

$19.00

Usage Based,Per Month

It includes:

-   Guest Data Collection
-   WiFi Email Capture
-   Captive WiFi Portal
-   Hospitality Upsells
-   Guest Engagement Tools

StayFi Email Marketing

$0.00

It includes:

-   Email Marketing
-   PMS Integration
-   Pre-Built Hospitality Templates
-   Email Marketing Automation

Value for money

4.9 (73)

4.9

Based on 73 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Hostaway](https://www.capterra.com/p/152433/Hostaway/)[

Keap](https://www.capterra.com/p/76390/Infusionsoft/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (71)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (71)

5.0

Based on 71 reviews

## User reviews

Overall rating

5.0

Based on 73 reviews

Filter by rating

5(72)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Heather K.

Owner

Real Estate

### "Stayfi is a great tool for Short Term Rental Businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 21, 2025

The experience has been great, and the support is there whenever it is needed. The product is simple to use and very intuitive.

Pros

This product is easy to set up, simple to use, and has multiple benefits, from guest communication to marketing for repeat business.

Cons

I wish there were more email templates set up and ready to use. Overall, there is not much to dislike.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tina J.

Owner

Leisure, Travel & Tourism

### "Check out StayFi for gathering customer information in an easy way!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 10, 2025

Easy help videos, unpacking the unit in the box includes easy to follow easy to install, quick response from the support email.

Pros

In general, the hardware and software are easy to install and set up with Stay Fi. I made a splash page with minimal skills to do this prior with their easy set up tutorials. So the learning curve was quick and easy to use.

Cons

Since you have to be on-site for install and set up, if you don't live by your rental vacation home it can be a while before the tools are set up and operational.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mev H.

Administrator

Real Estate

### "Highly recommend!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2025

Overall very happy. It’s a a great tool that I added to my business! My whole team has used it and enjoyed it.

Pros

It’s very easy to use! Very user friendly for all my employees, of all ages! A kid can even learn to use it.

Cons

There may be some kinks to work out in the software as I add data into it. Not the biggest issue but I’m sure it’ll work itself out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Lauren L.

Owner

Real Estate

### "Great product with lots of versatility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2025

So far it's been great - I'm just now setting up my email campaigns and am excited to see some more direct bookings come through.

Pros

Super easy to use and now that I'm using the email marketing, it's even better! I can't wait to start exploring the texting options as well.

Cons

The equipment seems a bit pricey compared to similar routers on the market. A larger home can easily take 3-4 routers, making the total around $600-800.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DI

Damir I.

Marketing Specialist

Marketing and Advertising

### "Stayfi is a game changer for email marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2025

Pros

StayFi has been a game-changer for us. It makes collecting guest emails super easy, and the email marketing tools are awesome. We’ve gotten more repeat bookings and better engagement since using it. Totally worth it if you want to grow your direct bookings!

Cons

i liked everything, no complains, would reccomend to everyone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Wendy D.

Mktg Consultant

Hospitality

### "Great product for rental owners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 7, 2025

Overall, StayFi has been a valuable tool for our business, and we would recommend it to other vacation rental owners.

Pros

We’ve been using StayFi for our cabins in Maine and have been very satisfied with the experience. The setup was straightforward, and the portal offers solid functionality that makes managing guest WiFi simple. Being able to collect guest email addresses has helped improve our remarketing efforts and led to more direct bookings. Their customer service has been consistently responsive and helpful. We also appreciate the regular updates and new features.

Cons

I think focusing on more marketing tools in the dashboard would be helpful for email marketing, social media, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kevin M.

Chief Electric Officer

Hospitality

### "StayFi helps build customer list!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2025

Wonderful, the company provides multiple ways to learn more about how to use its platform.

Pros

StayFi allows Hosts and many more people easily collect any user's email and/or phone number through a beautiful captive portal page. This company is helping me build a customer list for the Tesla-themed rental, EV130.com. There is plenty more offered by StayFi and complementary live information sessions to help you learn more about the company.

Cons

You are required to use a particular WiFi router brand. It was different than the Wireless Access Points (WAP) that were previously purchased.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Julian S.

CEO

Real Estate

### "recommend - even if you dont use all features"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 1, 2025

We’re using StayFi in 4 villas in Croatia for TrawellTopia.com – setup was easy, guests connect smoothly, and data collection works great so far. Solid tool for short-term rentals!

Pros

Smooth integration with existing Ubiquity hardware. Reliable notifications.

Cons

Newsletter set up seems not to be perfect for now. Need improvement there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Abbas K.

General Manager

Real Estate

### "Best way to capture guest data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 28, 2025

Great experience. Ability to upsell and capture emails

Pros

Easy set up Ability to capture emails Ability to upsell

Cons

Hardware cost is too expensive The hardware requirements for Starlink were hard to find

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Surendra K.

Owner

Hospitality

### "Great Experience so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2025

We’ve been using StayFi since January, and it’s been an excellent addition to our short-term rental operations. It’s provided a seamless way to stay connected with our guests and market to them more effectively after their stay. It’s truly been a game changer for our business, with plenty of room for continued growth. The platform is user-friendly for both hosts and guests, and I’m looking forward to seeing what new features they introduce in the future. I highly recommend it to any short-term rental operator looking to enhance their guest engagement.

Pros

Ease of setup and Ease of use by our guests

Cons

I can not think of anything with the Stayfi product or the customer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10010072/StayFi/reviews/)

Popular comparisons

[Hostaway vs StayFi](https://www.capterra.com/compare/152433-10010072/Hostaway-vs-StayFi)

[Lodgify vs StayFi](https://www.capterra.com/compare/131924-10010072/Lodgify-vs-StayFi) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)