--- title: "PDQ Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PDQ Connect Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/10009259/PDQ-Connect/" page_type: "product" language: "en" --- # PDQ Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) PDQ Connect ## What is PDQ Connect? PDQ Connect is a cloud-based endpoint management platform that helps IT teams manage Windows and macOS devices from a single interface. Teams use it to deploy software, apply patches, run remote commands, and track device vulnerabilities across their organization. PDQ Connect suits small to midsize IT departments that need straightforward device management without complex infrastructure. Core features include automated patch scheduling, a software package library, real-time device inventory, and remote command execution. PDQ Connect is best suited for IT administrators and managed service providers in technology, education, and business services who manage distributed or remote device fleets. ## What is PDQ Connect used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Patch Management](https://www.capterra.com/patch-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PDQ Connect?[Manage this product listing](https://www.g2.com/products/pdq-connect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PDQ Connect 0.0 VS. [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (298) Value For Money 0.0 (0) Value For Money 4.6 (282) Customer Service 0.0 (0) Customer Service 4.7 (288) ## PDQ Connect alternatives [4.5 (459)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (522)](https://www.capterra.com/p/107225/SysAid/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10009259/PDQ-Connect/alternatives/) ## FAQs about PDQ Connect Overview ### What company size and specific industries is PDQ Connect built for? PDQ Connect is designed for small to mid-sized businesses with Windows-first environments, especially those managed by IT administrators and sysadmins overseeing remote, hybrid, or on-site devices. It fits organizations that need device management across distributed workplace setups rather than specific industries. Features and Usability ### What are the key features of PDQ Connect? PDQ Connect offers IT asset management and inventory management features such as asset tracking, monitoring, and maintenance scheduling. It also includes patch management, real-time monitoring, alerts/notifications, reporting and analytics, access controls/permissions, audit trail, data security, encryption, single sign on, API, and third-party integrations. Integrations ### Which third-party tools and platforms does PDQ Connect integrate with? PDQ Connect integrates with 10 third-party tools and platforms, including identity and access services such as Microsoft Entra ID, Okta, OneLogin, and Cisco Duo, plus support and automation tools like Freshservice, Zendesk for Employee Service, Zapier, ChatGPT, Claude, and Trellix Cloud Security. Getting Started and Support ### What training and onboarding options does PDQ Connect offer? PDQ Connect provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference for setup steps, product features, and common tasks. Getting Started and Support ### What customer support options does PDQ Connect offer? PDQ Connect provides email/help desk, FAQ/forum, knowledge base, and phone support. Without reviewer feedback on support experiences, user sentiment about response times, helpfulness, or common frustrations is not available here. ## Features AI summary Based on 2,375 IT Management reviews Capterra reviewers highlight these as the top priorities when evaluating IT Asset Management software: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) PDQ Connect supports **Inventory Management** and **Asset Tracking**, giving IT teams a clear view of device inventories and where assets are located across the organization. However, it does not include **Incident Management**. Instead, it offers **Access Controls/Permissions** (**36%**) and **Alerts/Notifications** (**33%**), which can help teams manage user access and stay informed about important system changes or issues, helping businesses maintain oversight and respond faster to day-to-day IT needs. Access Controls/Permissions Define levels of authorization for access to specific files or systems Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Adaptive Generates new security policies or modifies existing ones to adapt to evolving threats. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users PDQ Connect 67 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive: Generates new security policies or modifies existing ones to adapt to evolving threats. - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Behavioral Analysis: Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators. - Centralized Dashboard: Offers a centralized dashboard to monitor, collect, process, alert, analyse and search through data flagged by the software. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cross-Platform: Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Encryption: Provide some level of encryption of data in transit, protecting sensitive data while it lives in the backup application. - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Incident Management: Manage and track all disruptions and incidents - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi - Session Handling: Provides multiple technician support simultaneously. - Multi-Monitor Support: Allows users to switch between multiple end users’ monitors with a single click. - Multi-platform support: Supports real-time data ingestions and updates in the cloud or on-premises. - Network Wide Management: The ability to manage all patches within a network - Oversees: Automatically discovers and maintains an updated inventory of all endpoints within the network, ensuring accurate asset management. - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive: Analyze patterns and predicts potential endpoint failures or security breaches before they occur to proactively perform maintenance tasks or apply security patches, reducing downtime and preventing incidents. - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Printing: Print remote documents from multiple devices - Remote Reboot: Remotely wake, restart, and install applications on sleeping devices. - Remote Update/Installation: Deploy updates or install new software remotely - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Self-Healing: Equips endpoints with the ability to self-diagnose and repair certain issues without manual intervention. - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Session Recording: Record active support and chat sessions for auditing and training - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Vulnerability Scanning: Discover patch statuses and vulnerabilities --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $12 per device per year It includes: - agent-based device management - view detailed inventory information - Deploy Package Library and custom packages - Organize all your devices - Remotely manage (without VPN) Plus $18 per device per year It includes: - Automated deployments - Remote desktop - Role-based access control - Custom scanners Premium $28 per device per year It includes: - Vulnerability scanning - Vulnerability prioritization - One-click CVE resolution - API-based integrations ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Freshservice](https://www.capterra.com/p/132997/Freshservice/)[ Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Claude](https://www.capterra.com/p/10011218/Claude/)[ ChatGPT](https://www.capterra.com/p/169138/Wenduct-and-Wenpipe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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