# Page 4 | RepeatMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is RepeatMD the right Customer Loyalty solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009042/RepeatMD/reviews --- RepeatMD 4.4 (190) [View alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 4 - Reviews of RepeatMD ## Showing most helpful reviews Showing 76-100 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Administrator Civil Engineering Used the software for: I used a free trial ### "Mobile rewards" May 14, 2024 5.0 Pros It retains your members and there is no hustle of managing memberships Cons You are able to give your members the love and care they deserve Review Source JA Julia A. Administative Farming Used the software for: Less than 6 months ### "Recommended" June 5, 2024 5.0 very helpful and I am satisfied with the service because all my concerns were answered with RepeatMD Pros It makes the process easier to carry out all transactions and education wherever we are because it can be accessed on a mobile phone Cons So far I haven't found any difficulty in using it Review Source Jomhel M. Freelancer Consumer Services Used the software for: Less than 6 months ### "Healthy life with RepeatMD" May 4, 2024 5.0 My regular diet is currently followed with all the knowledge or information that I got from this website. Being healthy is my main priority with the help of the modules with RepeatMD I got all the instruction or lesson that I need to follow. Pros The Webinars, Live Online, Documentation, Videos all of the modules are intact to the sites since the world already switching virtually it can reach many people around the world not only limited to a specific country. People or user that are healthy conscious may use the service of RepeatMD. Cons I can't fine any dislike about this website. It is well planned and well organised site wherein clients/customer can really use this without any problem. Review Source VR Verified Reviewer Sales representative Wholesale Used the software for: I used a free trial ### "Exceptional " May 21, 2024 5.0 Pros RepeatMD is a transformative solution for Aesthetic & Wellness practices looking to grow their businesses. Its innovative Inbound Revenue Platform is a game-changer, automating revenue generation and allowing practices to focus more on patient care and less on administrative tasks. Cons Handling sensitive patient data through RepeatMD's platform raises concerns about data privacy and security. Practices must ensure that RepeatMD complies with relevant healthcare regulations and implements robust security measures to safeguard patient information. Review Source VR Verified Reviewer Managment Management Consulting Used the software for: 6-12 months ### "RepeatMD is Amazing" May 20, 2024 5.0 Pros It provided the team I'm working with with extremely helpful marketing campaign tips and l recommend it to any one Cons There is no cons for me RepeatMD is Amazing! Review Source TA Tini A. Marketing Communication Hospitality Used the software for: 1-2 years ### "RepeatMD elevates patients experience" May 15, 2024 5.0 RepeatMD streamline practice management with its Membership Platform, Mobile Rewards, and marketplace features, enhancing revenue and patient satisfaction effortlessly through automated retention strategies and superior financing options. Pros Mobile rewards platforms: RepeatMD likely offers flexible options for setting up loyalty programs, promotions, and incentives tailored to specific customer segments. Cons I don't have any like least about RepeatMD, it's really likeable platform ever. Review Source SWD Sittie Wanifah D. Librarian Education Management Used the software for: Less than 6 months ### "Repeat MD " May 15, 2024 5.0 Pros RepeatMD offers a comprehensive Membership Platform and Manager, allowing businesses to effortlessly boost their income through memberships without the hassle of manual management. Step into the world of memberships and witness your monthly recurring revenue flourish. Cons Confusion with the app's navigation, discrepancies in advertised prices, and challenges with customer service. Review Source JS JERLYN S. General Virtual Assistant Alternative Medicine Used the software for: Less than 6 months ### "HIGHLY RECOMMENDED" May 19, 2024 5.0 Overall, my experience with RepeatMD was positive due to its user-friendly interface and comprehensive medical database, despite some limitations in specialized topics. Pros I appreciated RepeatMD's user-friendly interface and its comprehensive database of medical information. Cons The limited availability of certain specialized medical topics could be improved. Review Source DAO Divina Angela O. Data Entry Specialist Hospitality Used the software for: Less than 6 months ### "A HEAVEN EXPERIENCE WITH REPEATMD" May 17, 2024 5.0 Well, super hands down because of the great experience I had. There's nothing I could ask for. As a customer, they exceed my expectations and I will highly recommend them to everyone. Pros Everything about RepeatMD is very convenient, hassle-free and very helpful to its consumers. They are very recommended because of their amazing features and love for their potential consumers. Super hands down to their mobile rewards platform. It drives loyalty and sell more treatments effortlessly to customers. It makes them keep coming back for more because of its wonderful feature. In addition, it also empowers patients with a buy now, pay later— with no late fees or surprises. These reasons make me love RepeatMD more. Cons To be honest, I think there's nothing wrong or bad about RepeatMD from my experience. Review Source VR Verified Reviewer Freelancing Writing and Editing Used the software for: Less than 6 months ### "Recommended" May 20, 2024 4.0 Pros RepeatMD is simple, fast, and the onboarding process is really good. It fosters customer loyalty, is user-friendly, and you do not need to administer anything. RepeatMD is a great place to grow your career because it has a friendly workplace environment, and committed staff. It provides benefits and privileges, like the membership program. It is also an excellent option in improving marketing and customer relations because it is a One-stop-shop platform, thereby increasing customers engagement or interaction. Cons Its more costly than other competitors products. Review Source SO Saheed O. Auto repair Automotive Used the software for: I used a free trial ### "Good tool for better patients loyalty and revenue " May 17, 2024 5.0 Pros It encourages repeated visit and loyalty, it is always available 24/7 patient can make purchase anytime even outside business hours and offers patient financing in higher rates. The membership plan provides consistent revenue Cons Subscription or service fee could add up overtime and the staff might require training to use the new system. Security and patience data might be tapped is the not being updated Review Source Uchechukwu A. Reservations Associate Hospitality Used the software for: I used a free trial ### "Valuable management " May 17, 2024 5.0 Pros The ease of use and the level of customer support Cons I am yet to find a con but will write a review when I find one. Review Source JC Josie C. Administrative Health, Wellness and Fitness Used the software for: 6-12 months ### "Do not waste your time and money " April 24, 2024 1.0 Poor service and no response to client concerns. They keep changing my account specialist Pros Easily accessible for patients to purchase when and if the app works! Cons Expensive, horrible customer service. Takes over a week to get any response. They keep sending you to various individuals without any resolution. Review Source Response from RepeatMD April 26, 2024 Dear Josie, Thank you so much for sharing this feedback. We are deeply sorry to hear about your negative experience with RepeatMD, as this is the opposite of the customer experience we strive for. We do not take this lightly. I have shared your experience with both our customer success and executive team, and a member of our team will be reaching out to ensure we remedy the situation immediately. JY Jennifer Y. Admin Manager Farming Used the software for: I used a free trial ### "Efficient System for Elevating Patient Care" May 13, 2024 5.0 Our overall experience with RepeatMD has been exceptional. Their Membership Platform and Manager, coupled with the Mobile Rewards Platform, have not only streamlined our operations but have also contributed significantly to our practice's growth and success. The superior patient financing options offered by RepeatMD have been instrumental in ensuring that financial considerations do not hinder patients from accessing the care they need. Pros RepeatMD's Membership Platform and Manager have revolutionized our practice's operations. The seamless integration of our membership programs with their platform has allowed us to enhance patient engagement and loyalty significantly. The Mobile Rewards Platform is another standout feature, offering a modern and convenient way for patients to access rewards and incentives, thereby improving patient satisfaction and retention rates. This combination of features has truly elevated our patient experience to best-in-class standards. Cons It's challenging to find any negatives with RepeatMD's solutions. Perhaps additional customization options within the Membership Platform could provide even more flexibility, but this is a minor consideration given the overall benefits and functionality of the platform. Review Source SL Sharlene L. Customer Service Publishing Used the software for: Less than 6 months ### "Membership Platform and Manager" May 20, 2024 5.0 RepeatMD is easy to understand and very user friendly. I personally love the simplicity yet straighforward features of it. It already helped a lot of businesses including me. I would highly recommend this to anyone running a business. Pros I like how repeatMD was created. It shows a big potential to increase customer membership due to its feature to let business owners reward their clients. Cons So far so good. I don't have any bad experience to RepeastMD. Review Source Jessica M. Psicología Health, Wellness and Fitness Used the software for: I used a free trial ### "RepeatMD, innovation and growth" May 14, 2024 5.0 RepeatMD, offers a satisfying experience, facilitating practice growth and fostering patient loyalty. Despite some issues with the app's performance, it is a valuable option. Pros RepeatMD offers the best patient experience. From hassle-free memberships to a 24-hour marketplace, it's never been easier to increase monthly recurring revenue and build patient loyalty. Cons Occasional performance issues on the platform. Review Source EC Ezeh C. Management Accounting Used the software for: Less than 6 months ### "ReapeatMD is the best" May 28, 2024 5.0 Its a very good platform for business owners finding it difficult to manage their business. It helped me alot Pros I love that it helped me manage my customer support well. It also helps well for content creation. Cons The interface is hard for me to use sometimes. Review Source KV Kelli V. Owner Medical Practice Used the software for: 1-2 years ### "Bad business practices" October 15, 2023 1.0 BAD business practices, BAD execution, lots of shiny benefits like free purses and vacation giveaways to lure in Med spa owners. Pros I can't think of anything I liked about RepeatMD. Cons They get you into a contract that is almost impossible to get out of without paying a crap ton of money. They created memberships and loyalty program that made me lose money - then memberships that I was setting up with their program rather than just using my own system, only to find out they were "double dipping" on fees both on my end and the patient's end on top of the monthly amount I was giving them. They failed to cancel memberships when I asked them to (because as the business owner I didn't have the power to actually do it myself) so lots of pissed off patients. One patient got a free item 3 months in a row because it wasn't well thought out what they recommended for loyalty gifts. Overall, I was paying them $500/month AND losing $600 a month in fees from them managing the membership, again, that I could have done myself. Then after speaking with the "\[sensitive content hidden\] " on the phone, he was highly apologetic and seemed to be very embarrassed by my experience with them. He made it sound like he would gladly let me out of the contract but if I wanted to, I could get 6 months free in order to see how their "new and improved" product was. Right afterward, they tried to charge my card again. I told him I wanted out of the contract and not do the 6 months free and all of the sudden it would cost me 3 months of payments to get out of the contract. Now that the 6 months is up, they are again trying to charge my card and want me to pay $1500 to get out of the contract. Ridiculous. Review Source JW Jane W. Virtual assistant Entertainment Used the software for: 1-2 years ### "My experience with RepeatMD " May 15, 2024 5.0 RepeatMD has been a fantastic platform for engaging with users like you, providing me with diverse conversations that help refine my responses and improve my understanding of various topics. It's been an enriching experience, and I'm grateful for the opportunity to interact with such a wide range of individuals. Pros It's a Nice platform for mobile rewards and financial Empower. Cons Using for mobile platform and financial Empower and patiencevretention Review Source LS Lynn S. RN Administration Cosmetics Used the software for: 1-2 years ### "No happy" June 8, 2023 1.0 Not good ! It appears that the entire company communicates with emails only and all employees or most of them at least work from home so information is slow. All The different departments seam to not be connected or share information or be on the same page. Prices were entered and advertised wrong so we had to honor that and lost money ! Not very well managed ! Pros Rewards program but most of the time we did not get a code to post in the patents account Cons Reports are too late and do not contain enough information. Very hard to track payments for memberships and RMD only sends emails to parents for credit card payment updates. No one calls the parents to update cards so if the email they have is wrong then the parent has no way of knowing that their card is expired. Reason for choosing RepeatMD We were referred by the Emsculpt rep for the medical gym platform Review Source Response from RepeatMD June 27, 2023 Dear Lynn, Thank you for sharing your feedback regarding your experience with RepeatMD. We sincerely apologize for your less than incredible experience. We take feedback very seriously, and would like to put you in touch with your Customer Success Specialist to address these concerns—many of which will be addressed by our updated product, which is rolling out over the next month. We are continually working to improve our interdepartmental communication and ensure that all team members are aligned and on the same page. Please reach out to support@repeatmd.com so that we can schedule a call to best address your concerns. BN Beatrice N. Director Of Operations Food & Beverages Used the software for: 6-12 months ### "Incredible service" May 25, 2024 4.0 Sell treatment around the cloak with your own marketplace harness the firepower of fortune 500 companies and drive revenue just like top-tier online retailers Pros membership platform and Managers boost your income effortlessly with membership without any of the hassle of managing them. step into the world of membership and watch your monthly recurring revenue flourish . Cons Empower more people for a smooth operation without delay Review Source TZ Tanya Z. Owner Medical Practice Used the software for: 6-12 months ### "Deceptive Company" April 22, 2024 1.0 Deceptive, disappointing and unprofessional. Actually unbelievable that they function this way. Pros Onboarding staff were great to deal with (patient, friendly) Cons Took several disorganized months/attempts to launch the app, then when it finally worked it was in USD not CAD as they indicated it would be (my practice is in Canada). \[sensitive content hidden\] admitted they had not met terms of signed Agreement. I agreed to wait a few months to see if it changed and was told the \[sensitive content hidden\] would have to ask the \[sensitive content hidden\] for a refund if I cancelled. Cancelled 3 months later as there were no changes and emailed the \[sensitive content hidden\] to proceed with refund request of initial fee and subscription payments made. No response to the first email and 2nd email bounced back so he must have blocked me. The other staff member I cc'd did not respond either. Review Source Response from RepeatMD April 29, 2024 Dear Tanya, We are extremely disappointed to hear about your poor experience. This is not what we strive for at RepeatMD. A member of our team has reached out to you. KEMG Kristiana Ellen Mae G. Educational officer Education Management Used the software for: Less than 6 months ### "Best In Class Patient experience" May 16, 2024 5.0 This company and its app is really great! Pros Everyone is now online. This idea saves everyone time and energy by combining the roles of marketer, practitioner, and salesperson. It also improves patients' experiences with their own mobile rewards program, making it more enjoyable for users to utilize it. Cons This is a rapidly growing, innovative company, so you must keep up with its development. Review Source CB Chris B. Chief Operating Officer Medical Practice Used the software for: 6-12 months ### "Easy Implementation, Data Driven Tool and a Successful Resource for our Practice" June 5, 2023 5.0 I can say Repeat MD is driven by a very qualified team of individuals that have our best interest in mind. During the implementation portion they took the tie to listen to the needs of our specific practice and tailed the app for our patients. The thing I like best is that this is not some cookie cutter platform, it is designed specifically for our office. Pros We had a great customer success team who helped get our platform up and running with exactly what we wanted to offer. Once we provide the information our team took it from there. They give great guidance and are always there for support. They are able to see what is successful in other practices and help us mirror that by offering customer driven specials and services to allow us to have the greatest success. Cons Nothing! We had a successful implementation and launch and the team at RepeatMD is consistently checking in to make sure our program is successful. Review Source ME Michael E. Director Consumer Services Used the software for: I used a free trial ### "Fairly satisfactory" May 18, 2024 4.0 I would say it could really use a lot of work and because of this I had to go back to old methods of handling my business Pros The interface was quite good and scalability is highly possible. Cons It lacked that user friendly option and most of it's features were quite complex especially for a new user. Review Source Similar Products Featured