# Page 2 | RepeatMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RepeatMD the right Customer Loyalty solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009042/RepeatMD/reviews --- RepeatMD 4.4 (190) [View alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 2 - Reviews of RepeatMD ## Showing most helpful reviews Showing 26-50 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dr Tami O. Provider Owner Alternative Medicine Used the software for: 2+ years ### "Three-Year Experience: Good Idea, Poor Follow-Through" March 15, 2026 1.0 From a business perspective, we also did not see the level of practice growth that had been represented during the onboarding process. Between the platform fees and the limited measurable return, the overall value did not meet our expectations. Pros We used RepeatMD for three years and appreciated some aspects of the platform, particularly the concept of helping practices implement membership-style programs and automated marketing. Cons However, our experience toward the end of the contract was disappointing. After completing our three-year commitment, we made multiple requests to terminate our agreement and did not receive timely responses. Despite reaching out on three separate occasions, the lack of communication resulted in us being billed for an additional month of services we had clearly requested to discontinue. Review Source MAL Mary Ann L. CEO CVO Medical Practice Used the software for: 1-2 years ### "RepeatMD- Cutting Edge APP for Aesthetic Practices (Medical & Dental)" October 22, 2025 5.0 If you're a medical spa or dental practice owner looking to elevate your patient experience and drive revenue growth, I highly recommend RepeatMD. Their customer support, training resources, and overall commitment to client success are truly top-notch. Pros As the CEO of Consultants in Dental Aesthetics in Spring, TX, I can confidently say that partnering with RepeatMD has been a game-changer for our practice. We've been using their platform to boost patient loyalty, engagement, and overall profitability — and the results have exceeded expectations. Our memberships and services are now seamlessly integrated into the app, and with the introduction of their V3 products, including personalized AI, the capabilities have gone from great to exceptional. The innovation they bring to the table is truly next-level. Cons So Many options, you need to set goals and maximize strategies systematically. It's a great problem to have. Switched from [Kleer](https://www.capterra.com/p/247850/Kleer/) Wanted more than Membership Management and RepeatMD offered a vast array of perks and benefits to both patients and the practice. Review Source KJ Karen J. Practice Manager Medical Practice Used the software for: 1-2 years ### "Don't believe the hype without doing extreme due diligence" December 11, 2024 2.0 We purchased the software at a seminar and met with their top people. No one ever talked about the additional percentage that they charge on every single transaction. They try and tell you it is a rewards app but the truth is all they try and do is get you to constantly have a huge sales 20 to 25% off on top of all of the credit card fees they charge you. You would have to have huge margins in order to make this really work. Most of us in this industry don't have those kind of margins anymore. If they were very upfront about all of their costs and they weren't trying to just sell you I wouldn't be so upset with these people, but they do not do that. Don't believe their positive reviews, find out who has actually been using the system that doesn't work for them as an influencer, and see what they say. I would never ever refer them to anyone. Pros The idea of repeat MD is great. The problem is the industry doesn't really have a good shopping tool that is also a rewards program. They do make on- boarding easy. Cons . These people mislead you in crushed every possible way. They have these huge seminars where they never talk about how much they charge you and how much you actually have to sell in order to make any money. They distort the facts pretty tremendously and make sure that until you're hooked in you don't really know what it's costing you. They also make you sign a very long contract and I cannot tell you how many people are trying to get out of that contract once they realize what a bad deal it is. It doesn't matter if you sell $100,000 and it costs you $120,000. Review Source JP Joy P. Chief Operating Officer Hospital & Health Care Used the software for: 6-12 months ### "The rewards keep patients coming back again and again" December 18, 2025 5.0 We've seen a clear boost in repeat visits and we're getting to talk about our services a lot more which is a win for us. Patients talk about their rewards like they're part of a club which makes them want to talk about us to their friends and family. Pros The rewards feature changed everything for us. Patients earn rewards for visits and purchases and they're genuinely excited to redeem them. It's fun for them and effortless for us. Cons We had to adjust a few reward values early on to make sure they made financial sense but it's been smooth ever since. Review Source BY Brandon Y. Chief Operating Officer Medical Practice Used the software for: 6-12 months ### "Our Loyalty program actually works now" December 18, 2025 5.0 The retention it created alone has paid for the software. Its been one of our best additions. Pros Patients love checking their rewards in the app. They come in just to redeem those rewards which gives us the opportunity to sell them another service. Cons I wish we had added it before the holidays, we would've made so much more with their promos Review Source gN gina N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Run, dont sign the contract, look elsewhere" October 11, 2024 1.0 Horrible. I will never dign up for another service even similar to this product. Nothing is professional about this company. Also, its a red flag when you cant find an option to leave a google review. They've kept themselves off of google for a reason. Pros They are great at selling dreams. The bulk of the reviews here are fake. I spokevwith another company concerning their product and they stated daily the dpesk to providers trying to get out of this overpriced product. They will a few times a year send out specials that are along the lines of groupon. You will lose money on the products. Through the platform patients can receive funding from affirm. You can get around the affirm rules not allowing smaller businesses to work directly with their platform by having the vlient apply fir a affirm credit card. Cons They never reach back out when you need assistance eith their app. The app is full of glitches. They will not assist you with marketing...this is an app only but they wont market it this way. During your initial discussions, they never state they are simply an app. This becomes obvious when you ask for guidance concerning specials. Clients find the app confusing and difficult to use. Review Source ML M L. owner Medical Practice Used the software for: I used a free trial ### "Be VERY sure you want to try the service --cannot change your mind " February 28, 2026 1.0 Would not try again because of difficulty cancelling even when I had not yet used their services. (I had a family situation/death to deal with that affected my ability to run my business at this time.) Pros Seems like it would make sales easier. Flashy demos that get you excited about progress and getting help. Cons Changed my mind after I signed up and despite not using the platform or service at all, was still held to the $700 a month fee for a 90 day required cancellation notice. Review Source VR Verified Reviewer freelanc Internet Used the software for: I used a free trial ### "I like most" April 13, 2024 5.0 Pros Customer services are very well. I am so happy Cons RepeatMD's service quality is just so good Review Source HC Henna C. Customer Service Representative Telecommunications Used the software for: Less than 6 months ### "How it feels to switch on RepeatMD" June 27, 2024 5.0 Excellent and very easygoing platform. The updates can way more better on the future and it's giving us the comfort we want on trusting online platforms Pros What i like about RepeatMD is that, it's giving me the hassle-free virtual environment. It is my first time to use this but it's not giving me any hardship and it exceed my expectation. As a person who uses online platform on making out appointments and schedules easier the way it is this RepeatMD helps a lot. Nothing more, nothing less. This platform is very commendable Cons It is still on the progress of upgrading it's internal. Waiting for a way more better options in doing virtual-things Switched from [TableUp](https://www.capterra.com/p/178176/TableUp/) The comfort and convenient that repeatMD offers Review Source RIN Rosemary Ifeoma N. Customer service Chemicals Used the software for: Less than 6 months ### "Best experience with RepeatMD" May 25, 2024 5.0 RepeatMD is a platform designed to assist healthcare professionals by providing them with access to comprehensive patient data, enabling them to make informed decisions and deliver better care. It likely streamlines tasks such as accessing patient records, facilitating communication between healthcare providers, and possibly even aiding in diagnoses through data analysis. By leveraging technology to organize and analyze vast amounts of medical information, RepeatMD likely enhances efficiency and accuracy in healthcare delivery, ultimately benefiting both patients and providers. Pros 1.Supper patient retention 2. Excellent future services 3. User friendly 4. Easy to navigate with other tools Cons Non for now, I had an excellent service with repeatMD Review Source Faith C. Director Human Resources Used the software for: Less than 6 months ### "Streamlining Patient Engagement with RepeatMD's Versatile Features" May 28, 2024 5.0 Our interactions with RepeatMD have been good. The platform has completely changed the way we interact with our patients, allowing us to provide outstanding treatment and support. RepeatMD's user-friendly interface and extensive feature set have made it an essential tool for our practice's success. Pros The most remarkable feature of RepeatMD is how well it can be used to increase patient involvement. The platform provides an extensive feature set designed to satisfy the various demands of healthcare providers. RepeatMD gives practitioners the tools they need to provide their patients with a personalized and streamlined experience, from easily configurable branding to easy appointment scheduling and effective referral tracking. The platform's easy-to-use interface facilitates navigation and enables us to fully utilize its features. Cons Athough RepeatMD has several helpful features, the analytics and reporting tools might use some improvement. Strategic planning and data-driven decision-making would be made easier with more comprehensive and adaptable reporting choices that offer insightful information on patient behavior and practice performance. Reason for choosing RepeatMD We ultimately chose RepeatMD over the alternative products because of its robust feature set, particularly in terms of customizable branding, appointment scheduling, and referral tracking. RepeatMD offered a more comprehensive solution that aligned closely with our practice's needs and goals. Additionally, the user-friendly interface and reputation for reliability were key factors in our decision. Review Source BO BLESSING O. Virtual Assistant Internet Used the software for: I used a free trial ### "A review on RepeatMD Website" May 23, 2024 5.0 My experience was exciting, I got to book a spa treatment just with my mobile at very affordable rate. Navigation was smooth and website was easy to understand. Execution time was okay and spa experience was refreshing. Pros RepeatMD is very easily to search on the internet, the search engine optimization is top notch, the first page of the website is very calm yet captivating, the site functionality is also great. Website have almost all the trending social media handles, web design is beautiful reflecting calmness and wellness, site is well optimized with little broken lines, content is excellent and well targeted to the audience. Cons More bright coolers should be added to some of the pages on the website, the page 2 video for see how it works is not playing, this should be corrected. For Brand visibility on the internet key words(mobile rewards, patients financing, membership, ecommerce, patient engagement, business intelligence) optimization should be improved. Reason for choosing RepeatMD I saw it over the internet and wanted to try something new. Review Source Wilma A. Owners Food & Beverages Used the software for: 6-12 months ### "The perfect business tools I've ever chosen" May 24, 2024 5.0 10/10 for this software! so helpful and efficient! Pros RepeatMD is very user-friendly and helpful for us to increase our monthly sales. Cons Pricing: Depending on individual budgets and needs, some users may find the pricing structure of RepeatMD less favorable. However, for us, it is understandable given the quality we have received. Review Source Ibrahim K. Analyst Accounting Used the software for: 1-2 years ### "Game- changer" June 3, 2024 5.0 Pros ✔Smart features offer incredible convenience. ✔Customizable settings. ✔User-friendly. Cons While RepeatMD offers several useful features, its analytics and reporting tools could benefit from enhancements. More extensive and flexible reporting options would facilitate strategic planning and data-driven decision-making by providing deeper insights into patient behavior and practice performance. Review Source Merianne L. Business to Business Wholesale Used the software for: 2+ years ### "Experience with RepeatMD " May 19, 2024 5.0 RepeatMD offers a powerful set of tools designed to enhance patient engagement, retention, and practice growth. Its strengths in loyalty programs, customizable branding, and data-driven insights are particularly noteworthy. However, addressing the challenges related to setup, customization, cost, and user experience could further improve its effectiveness and accessibility for a broader range of practices. Pros RepeatMD stands out for its holistic approach to patient retention and engagement, its emphasis on customizable branding, and its ability to provide actionable insights through data. These features collectively contribute to improved patient loyalty, satisfaction, and practice success. Cons There are few aspects that is least about RepeatMD like Feature Overload, Having too many features can sometimes be overwhelming, especially for smaller practices that might not need all the functionalities. This could complicate the user experience and make it harder to focus on the most important tools. RepeatMD could further enhance its appeal and effectiveness for a wider range of medical and aesthetic practices. Review Source Gel A. Moderator Media Production Used the software for: 1-2 years ### "RepeatMD: Revolutionizing Patient Engagement and Practice Growth" May 17, 2024 5.0 My overall experience with RepeatMD has been highly positive. The platform offers a robust set of tools that empower healthcare practices to optimize patient engagement, streamline operations, and drive revenue growth. From Membership Management to eCommerce Integration, RepeatMD provides comprehensive solutions tailored to the unique needs of healthcare providers. While there may be a learning curve for some features, the benefits far outweigh any challenges. Overall, RepeatMD has proven to be an invaluable asset in enhancing patient care and practice efficiency. Pros The comprehensive suite of features, including Membership Management, eCommerce Integration, and Customer Activity Tracking, empowers healthcare practices to enhance patient engagement, streamline operations, and drive revenue growth seamlessly. Cons The complexity of some features may require additional training or support for users to fully leverage their potential. Review Source VR Verified Reviewer Marketing Computer Games Used the software for: I used a free trial ### "RepeatMD is a great software " May 19, 2024 5.0 RepeatMD is a robust software suite that empowers businesses to operate more efficiently and effectively, ensuring that both patients and providers are satisfied with the experience. It's a solid investment for any practice looking to modernize and streamline its operations. Pros The Membership Platform and Manager is a game-changer for businesses looking to enhance their income streams. It's like having a silent partner that takes care of all the membership management, allowing you to reap the benefits of a flourishing monthly revenue. The Mobile Rewards Platform is equally impressive, fostering loyalty and encouraging repeat business with minimal effort. It's a win-win situation where patients feel valued and businesses see a boost in sales. The Best In Class Patient experience is evident through the intuitive mobile app that not only rewards but also engages patients. It's a seamless extension of the clinic's service, making every interaction a positive one. With the ability to sell treatments around the clock, RepeatMD positions itself as a powerhouse, mirroring the success of top online retailers and providing businesses with a robust marketplace. The Superior Patient financing option is a thoughtful addition, offering flexibility and convenience with a 'buy now, pay later' feature that's free of nasty surprises. Lastly, the Patient Retention capabilities are nothing short of revolutionary. The automated system works tirelessly to ensure that patients remain within the practice's ecosystem, significantly reducing the chances of losing them to competitors. Cons While RepeatMD is a stellar platform, there's always room for improvement. Navigating the app could be more intuitive. A more streamlined interface would enhance the overall user experience, making it even more inviting for both patients and staff. Additionally, while the financing options are excellent, more clarity around the terms and conditions could help patients make more informed decisions. Review Source Jericho M. Sales Associate Marketing and Advertising Used the software for: Less than 6 months ### "RepeatMD: A Game Changer for Patient Engagement and Loyalty" May 11, 2024 5.0 Overall, RepeatMD has really improved our practice. It's a tremendous instrument that's helped us strengthen our patient relationships and achieve long-term growth. If you're wanting to increase patient engagement and loyalty, I definitely suggest RepeatMD! Pros It's a comprehensive software that has helped us increase patient engagement, loyalty, and profitability. RepeatMD can be a great asset in a multi-channel marketing plan because it provides a single point of contact for patients and important data for targeted communications. Cons So far, I don't have anything that I could say that I don't like about RepeatMD Review Source bidemi B. Aesthetics Cosmetics Used the software for: 1-2 years ### "A Game- changer for my business" May 28, 2024 5.0 This is a reliable and professional way of keeping up to data your customers/consumers Health in this aesthetic field. The sleek design and user friendly interface seamless onboarding of new clients got me really thrilled. I must say it Amazing. Pros Smart features are incredibly convenient Customizable settlings Easy to use Cons Very is perfect and I almost do no have a least I like. Kind give more of your beautiful designs. Alternatives considered [Tangoe TEM](https://www.capterra.com/p/28091/Tangoe-TEM/) Reason for choosing RepeatMD No complain and problems using RepeatMd Switched from [Tableau](https://www.capterra.com/p/208764/Tableau/) Very bad customer service and user interface not friendly Review Source Faith C. Customer Experience Expert Health, Wellness and Fitness Used the software for: 6-12 months ### "Improving Revenue Streams and Patient Care" May 15, 2024 5.0 I had the pleasure of using RepeatMD recently, and I have to admit that it is really above my expectations. The platform's capacity to automate revenue generating for aesthetic and wellness practices is what I enjoy most about it. The specially designed MedCommerce Engine is revolutionary; it effortlessly cultivates patient loyalty and draws in new patients on a constant basis. The powerful e-commerce options are one aspect that really caught my attention. It makes the process of selling items and treatments simpler, freeing up practice owners to concentrate on giving patients the best care possible. Furthermore, membership programs and mobile rewards are excellent means of enticing patients and encouraging follow-up appointments. The user interface of RepeatMD, though, is one area that needs work. It's useful, but it could be easier to use and more straightforward. For any practice hoping to expand and prosper in the cutthroat market of today, RepeatMD is an absolute must. Its cutting-edge features and smooth automation make it the ideal answer for improving patient outcomes and increasing practice income. Pros The platform's capacity to automate revenue generating for aesthetic and wellness practices is what I enjoy most about it. The specially designed MedCommerce Engine is revolutionary; it effortlessly cultivates patient loyalty and draws in new patients on a constant basis. Cons The user interface of RepeatMD, though, is one area that needs work. It's useful, but it could be easier to use and more straightforward. Reason for choosing RepeatMD RepeatMD provide a more feature-rich feature set that better fits the unique demands and specifications of the company. Also, it offers superior customer assistance and a more responsive support staff, which results in a more seamless user experience and speedier issue resolution. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) In comparison to Timely, RepeatMD provide a more feature-rich feature set that better fits the unique demands and specifications of the company. Also, it offers superior customer assistance and a more responsive support staff, which results in a more seamless user experience and speedier issue resolution. Review Source VR Verified Reviewer Creator Food & Beverages Used the software for: Less than 6 months ### "Revolutionary solution" May 19, 2024 5.0 Pros The platform's emphasis on retention has helped us build long-lasting relationships with our patients, ensuring they keep coming back for more. In short, Capterra website has exceeded our expectations and transformed the way we do business. Highly recommended! Cons I especially value the RepeatMD feature in Capterra. It streamlines patient retention efforts with personalized follow-ups and reminders, ensuring no patient is overlooked. This intuitive tool has noticeably increased patient loyalty and satisfaction, making it an invaluable asset. Review Source VR Verified Reviewer Marketing Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Solutions fo Health Care" May 16, 2024 5.0 Overall through Repeat MD, healthcare providers able to refine patients relations and create a more streamline operations. Pros Repeat MD is a software that equiped with various feature that is specifically made for healthcare pratices that seeks for patient engagement optimization and increase revenue. The Membership Platform and Manager simplify the membership programs management and creation that could help clinics enhance recurring revenue. The personalized rewards through Mobile Rewards Platform also an interesting feature that not only encourage loyalty, but also increase treatment sales. By owning our own mobile rewards app, it also enchance the patients experience in clinic. This software also able to create a new revenue stream by integrating to a marketplace, so patients can buy treatments 24/7. It also support the patients finance with options of paylater without hidden fees. Finally, Repeat MD could help expanding the business by using the patient retention feature to automatically retain patients. Cons Although Repeat MD is great in patient engagement and revenue optimization, users who are unfamiliar with this time of platform may initially find a challenge in navigating the features. Review Source Lyka P. Recruitment Associate Human Resources Used the software for: 6-12 months ### "My ReapeatMD Review" May 19, 2024 5.0 Well overall it is really very convenient for me to have a business and get revenue into my own mobile app. Aside from hassle free treatment search, my patients can also enjoy lots of rewards they can use anywhere and everywhere. Pros I really like the membership platform manager because I can manage my business anytime and anywhere. I can also boost my income effortlessly with memberships without any of the hassle of managing them as I watch mymonthly recurring revenue flourish. Cons I don't have any complaints as of the moment. Review Source Nkechinyere E. Fashion designer Apparel & Fashion Used the software for: 6-12 months ### "Best decision to upscale your business" May 17, 2024 5.0 Good, has the best customer service, worth every penny spent. Pros RepeatMD has proven to be most beneficial to businesses, their top-notch customer services, and flexible tools. Being a fast-growing company RepeatMD has continuously developed new ideas for businesses I recommend RepeatMD for businesses seeking to enhance in the area of marketing and customer relationships. their membership program allows us to maintain close contact with clients offering special treatment and rewards to enhance business experience. Cons Generally, the app is good for business due to the fast paced growth of the company you need to take your time in understanding their process and how they work Review Source magret C. Administration Officer Hospital & Health Care Used the software for: 6-12 months ### " Effective and efficient! " May 12, 2024 5.0 Pros Very user friendly and dies the job. Our sales increased by 40% Cons I wish we knew about it sooner because before we had it, our sales were not so great😊 Review Source Similar Products Featured