# RepeatMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RepeatMD the right Customer Loyalty solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009042/RepeatMD/reviews --- RepeatMD 4.4 (190) [View alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of RepeatMD Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews ML Mary Ann L CEO CVOMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Our memberships and services are now seamlessly integrated into the app, and with the introduction of their V3 products, including personalized AI, the capabilities have gone from great to exceptional.“ October 22, 2025 Dr Tami O Provider OwnerAlternative Medicine, 11 - 50 employeesUsed the software for: More than 2 years. “After completing our three-year commitment, we made multiple requests to terminate our agreement and did not receive timely responses. Despite reaching out on three separate occasions, the lack of communication resulted in us being billed for an additional month of services we had clearly requested to discontinue.“ March 15, 2026 MM Melissa M Aesthetic NurseMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “It helps me introduce my services while I'm with patients or while my doors are closed becoming a hell of a virtual salesperson.“ November 18, 2025 Dr Tami O Provider OwnerAlternative Medicine, 11 - 50 employeesUsed the software for: More than 2 years. “Between the platform fees and the limited measurable return, the overall value did not meet our expectations.“ March 15, 2026 OG Ori G CEOHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Their platform makes it really easy for patients to learn about and buy our monthly hormone optimisation and weight loss programs.“ December 11, 2025 Merianne L Business to BusinessWholesale, 501 - 1,000 employeesUsed the software for: More than 2 years. “There are few aspects that is least about RepeatMD like Feature Overload, Having too many features can sometimes be overwhelming, especially for smaller practices that might not need all the functionalities.“ May 19, 2024 CV Candela V Administrative assistantAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “One of its main advantages lies in its ability to facilitate tracking and management of members and subscriptions, ensuring efficient and precise management.“ May 15, 2024 ML M L ownerMedical Practice, Self-employedUsed the software for: I used a free trial. “Would not try again because of difficulty cancelling even when I had not yet used their services.“ February 28, 2026 ## Showing most helpful reviews Showing 1-25 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Evans Y. Licenced Clinical Psychologist Hospital & Health Care Used the software for: 1-2 years ### "Prescription for Quality Patients Experience" January 20, 2025 5.0 Very decent and robust services to effectively manage patient's medical refills, communications and enhance the overall patient care. Pros Its data-driven approach is incredible and in highly impactful on matters patients engagement and retention. It makes monitoring patient's health trends and identifying any issues in their behaviour simple and effortless. These insights allows us to proactively engage with our patients with the necessary healthcare advice or recommendations, making them feel more valued and cared for. Cons So far I don't have any word of criticism since it sorts all my concerns thoroughly. Review Source AH Alexis H. RN Manager Medical Practice Used the software for: 1-2 years ### "La Belle Medical Spa" October 22, 2025 5.0 Our experience with RepeatMD has been exceptional. The platform has streamlined how we promote treatments, manage memberships, and engage with patients. Setup was simple, support was excellent, and our team quickly saw results. Patients love the convenience of browsing services, earning rewards, and accessing offers all in one place. RepeatMD has truly elevated the client experience and helped us grow at La Belle Medical Spa. Pros One of the greatest advantages of using RepeatMD at La Belle Medical Spa has been its simplicity and effectiveness. The platform is easy for both our staff and patients to navigate, making it seamless to manage memberships, promotions, and follow-ups. It has greatly improved patient engagement by allowing clients to explore treatments, earn rewards, and access exclusive offers from their phones. The onboarding process was smooth, and the customer support team has been excellent—always responsive and helpful. Overall, RepeatMD has enhanced communication, increased client retention, and contributed to our business growth through its user-friendly interface and powerful marketing tools. Cons While our experience with RepeatMD has been very positive, there are a few minor areas that could be refined. Occasionally, small updates take time to sync across devices, and new users may need a short learning period to get familiar with all the features. Overall, these are minimal compared to the platform’s benefits, and they haven’t impacted our ability to provide excellent service or maintain efficiency at La Belle Medical Spa. Review Source CW Casey W. CEO Medical Practice Used the software for: 2+ years ### "Zero Stars for RepeatMD" February 19, 2025 1.0 Terrible when it comes to client and customer service. I spent $7,200 in subscription fees last year and got little in return that I couldn't have done myself. Pros Very Little to Like Here - After a year plus with RepeatMD I have found there is very little that they do that I couldn't do my self Cons Their customer service is terrible. There is no way to talk with a human and they use a chat system that ends up with zero solutions. This past month they sent one of our employees a 1099K indicating that they had paid the employee loyalty revenues that we really paid to our firm. Instead of fixing the 1099K to reflect payment of the revenue to our firm they put my staff in an endless chat loop that led to no solutions in a after a string of 4 or 5 chats with multiple individuals at RepeatMD. At the end of the day I am not sure there are even any people working at RepeatMD - it seems to be a fairly dumb chatbot rather than a client service portal to help my firm and my clients. I would never sign up with RepeatMD again and I plan to cancel our membership. Review Source BB Bobby B. Physician Assistant Medical Practice Used the software for: Less than 6 months ### "Sales has never been this consistent." December 18, 2025 5.0 RepeatMD helped us stabilize revenue and boost overall sales. Instead of chasing one off purchases, we now have a system that sells memberships and packages automatically. Pros We used to have busy months followed by slow ones. Since launching our app, we're seeing steady sales every single week. Even our slower seasons are profitable now Cons It took a little while to figure out which promotions worked best but once we did, it was smooth sailing. Review Source AS Alexa S. Medical Spa Coordinator Medical Practice Used the software for: 1-2 years ### "LOVE RepeatMD" October 22, 2025 5.0 I love repeatmd! It is an easy system to use and that’s how we manage memberships! Patients of all ages seem to use it with ease so it is a very good tool that our practice uses! Pros I love the rewards we can offer to parents depending on how many times they visit! We can offer memberships to patients that are interested but also reward loyal customers who do not have memberships! Cons I would say sometimes that it is hard to find things on the app, but for the most part it is laid out well & self explanatory! Review Source BR Benjamin R. Chief Executive Officer Hospital & Health Care Used the software for: Less than 6 months ### "Gave our practice a real brand identity" December 9, 2025 5.0 Before, we grew from word of mouth. Now, we have an actual app that is beautifully branded that sells for us. It;s like we finally caught up to where the industry is heading. Pros The custom app made us look so polished. Patients browse treatments and memberships right on their phones, it feels much more modern and professional. Cons Figuring out what rewards we wanted took some back and forth but the final product was worth it. Review Source MM Melissa M. Aesthetic Nurse Medical Practice Used the software for: Less than 6 months ### "The best virtual salesperson." November 18, 2025 5.0 It made my solo operation look really advanced. It helps me introduce my services while I'm with patients or while my doors are closed becoming a hell of a virtual salesperson. Pros As a Solo injector, I love that it lets me buy back my time so I don't have to talk about every service I offer, it's all in my app. They also create and run all our holiday promos, which is such a big weight off my plate. Cons Sice I'm a solo provider running the practice on my own, it was hard to block time for building the PP. Review Source DO Dolores O. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Turned our patients into members effortlessly." October 16, 2025 5.0 We moved from a reliance on one-off sales to a stable membership model. It's helped us focus more on growth, since we know we've got a predictable stream of revenue from them. Pros The automated membership plans for our "Tox and Filler Club". Patients pay monthly for treatments they want and we get predictable revenue every month that covers our overhead. Cons The initial setup took a couple of weeks to get all our packages loaded, but it was a one-time plan. Review Source KH Kelly H. Owner Alternative Medicine Used the software for: 6-12 months ### "Not good for my practice" September 7, 2025 2.0 The sales tactics were very high pressured and I was lead to believe they would help with patient exposure more than they do. The contract is for a year and now I am paying over $700/month with NO return. Pros They have pleasant customer service staff. They do try to make this relevant to my practice but are not reaching the mark. Cons The cost and inability to leave a contract even though it is clearly not working for my business. It has not increased my traffic or enhanced my practice in any way. Review Source OG Ori G. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Perfect for our Hormone and Weight Loss memberships." December 11, 2025 5.0 They make our membership programs stand out and puts them right in the face of any prospects who has our app. Pros Their platform makes it really easy for patients to learn about and buy our monthly hormone optimisation and weight loss programs. Cons Honestly don't have anything bad to say about them they've been a pleasure to work with. Review Source EB Erin B. APRN - owner Medical Practice Used the software for: 6-12 months ### "Warning- RepeatMD is all hype and no competence " August 4, 2024 1.0 Horrible . DO NOT WASTE YOUR TIME AND MONEY WITH THIS INCOMPETENT COMPANY / SERVICE ! Pros Having an app. I thought having memberships and rewards would be beneficial for our business. How wrong I was. Cons Horrible customer service, tech support, continuous malfunctions of app and fees of both the financing and of membership programs of which we were never advised before purchasing. One latest example of MANY- a customer calls asking why they were texted noticed of a birthday reward, but when they clicked on link/ looked in app, there was nothing. I sent support and our assigned contact a copy of everything and it was “ being looked into” . That was 5 weeks and 2 emails later. And still nothing. This is only one example of COUNTLESS issues. So we are wasting our time and losing $$$ because of the incompetence of RepeatMD . DO NOT waste money on this inferior product. Again —We are LOSING money on their app and membership and financing. I bought their sales pitch snow job hook, line and sinker and now feel like a complete fool . Review Source RIN Rosemary Ifeoma N. Customer service Chemicals Used the software for: Less than 6 months ### "Best experience with RepeatMD" May 25, 2024 5.0 RepeatMD is a platform designed to assist healthcare professionals by providing them with access to comprehensive patient data, enabling them to make informed decisions and deliver better care. It likely streamlines tasks such as accessing patient records, facilitating communication between healthcare providers, and possibly even aiding in diagnoses through data analysis. By leveraging technology to organize and analyze vast amounts of medical information, RepeatMD likely enhances efficiency and accuracy in healthcare delivery, ultimately benefiting both patients and providers. Pros 1.Supper patient retention 2. Excellent future services 3. User friendly 4. Easy to navigate with other tools Cons Non for now, I had an excellent service with repeatMD Review Source HTR Hans Tristan R. Pharmacy Assistant Health, Wellness and Fitness Used the software for: I used a free trial ### "My Personal Point of View of Repeatmd" May 15, 2024 5.0 RepeatMD stands as a testament to the transformative power of telemedicine, empowering users to take control of their healthcare journey with ease and confidence. With its user-friendly interface, comprehensive features, commitment to privacy, and exemplary customer service, RepeatMD sets a high standard for telemedicine platforms, ensuring that individuals can access quality healthcare services whenever they need them. Pros The app's responsive customer support team deserves praise for their prompt assistance and dedication to resolving any issues or inquiries that may arise. Cons As of now none, I use the RepeatMD with ease. Review Source VR Verified Reviewer Creator Food & Beverages Used the software for: Less than 6 months ### "Revolutionary solution" May 19, 2024 5.0 Pros The platform's emphasis on retention has helped us build long-lasting relationships with our patients, ensuring they keep coming back for more. In short, Capterra website has exceeded our expectations and transformed the way we do business. Highly recommended! Cons I especially value the RepeatMD feature in Capterra. It streamlines patient retention efforts with personalized follow-ups and reminders, ensuring no patient is overlooked. This intuitive tool has noticeably increased patient loyalty and satisfaction, making it an invaluable asset. Review Source VR Verified Reviewer Marketing Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Solutions fo Health Care" May 16, 2024 5.0 Overall through Repeat MD, healthcare providers able to refine patients relations and create a more streamline operations. Pros Repeat MD is a software that equiped with various feature that is specifically made for healthcare pratices that seeks for patient engagement optimization and increase revenue. The Membership Platform and Manager simplify the membership programs management and creation that could help clinics enhance recurring revenue. The personalized rewards through Mobile Rewards Platform also an interesting feature that not only encourage loyalty, but also increase treatment sales. By owning our own mobile rewards app, it also enchance the patients experience in clinic. This software also able to create a new revenue stream by integrating to a marketplace, so patients can buy treatments 24/7. It also support the patients finance with options of paylater without hidden fees. Finally, Repeat MD could help expanding the business by using the patient retention feature to automatically retain patients. Cons Although Repeat MD is great in patient engagement and revenue optimization, users who are unfamiliar with this time of platform may initially find a challenge in navigating the features. Review Source Allica Athina A. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "101% Satisfied with RepeatMD" May 5, 2024 5.0 101% Satisfied and convenient. Just excited to use the platform more and grow my business using while it. RepeatMD just gets easier to use and I get more perks. Pros Extremely helpful! By far, one of the best uses of my money for the company as it efficiently and rapidly helped with increasing our recurring revenue for the past 6 months. Customer support is very good too as they truly guided me in maximizing the platform to reach a desired outcome for my investments through rewards, right packages and kind assistance. The platform itself is user-friendly due to its organized and simple interface. I love that RepeatMD has the right balance of both traditional and modern functionality so it is easier to sort things out. Cons Not a big deal I just noticed that the platform freezes from every once in a while yet I see that it is fast growing and usually has new updates or features that comes right after. Tip: When this happens, just make sure you are using the updated version, or check with the ccs, I always get fast replies. Review Source Patricia E. Sales Admin Executive Office Used the software for: 6-12 months ### "Membership Platform" May 23, 2024 5.0 Pros Membership Platform and Manager Boost your income effortlessly with memberships without any of the hassle of managing them.Step into the world of memberships and watch your monthly recurring revenue flourish. Cons None, I liked the service that RepeatMD offered Review Source LD Lhynels D. ... Writing and Editing Used the software for: Less than 6 months ### "Review for RepeatMD" July 20, 2024 5.0 Pros I like about RepeatMD because it provide a more feature-rich feature set that better fits the unique demands and specifications of the company. Cons Athough RepeatMD has several helpful features, the analytics and reporting tools might use some improvement. Strategic planning and data-driven decision-making would be made easier with more comprehensive and adaptable reporting choices that offer insightful information on patient behavior and practice performance Review Source IP Iara P. Teacher Education Management Used the software for: 1-2 years ### "RepeatMD Review" May 22, 2024 5.0 It was great. This is so easy to maneuver especially when I am in need. Pros i like it because this is convenient for the business in prospecting customers and maintaining its relationship with the client. Cons Sometimes I need to remind myself about some things. Review Source Aura Cruz M. Pre-Intern Alternative Medicine Used the software for: 6-12 months ### "Excellent App" May 18, 2024 5.0 Pros RepeatMD is a game-changer for managing my practice. With its Membership Platform and Manager, I effortlessly boost income through memberships without the hassle. The Mobile Rewards Platform drives loyalty and treatment sales, while the marketplace feature enables round-the-clock revenue generation. Patient financing options empower patients, and automation ensures seamless patient retention. RepeatMD truly elevates the patient experience and streamlines practice management. Cons I don't have cons so far. Everything is working perfectly. Review Source Gold F. Project Manager Non-Profit Organization Management Used the software for: 6-12 months ### "My experience with RepeatMD" May 23, 2024 4.0 In a short while, the growth rate of RepeatMD has been awesome. RepeatMD platform offers a wild range of tools for healthcare practitioners. Its patient-driven, engaging services helps smooth operation and brings in new patients on constant basis and i love it as a project manager and statistician who an advocate for health and wellness. Pros I love RepeatMD features, the customer tracking, client membership and e-commerce integration. The customer support is top-notch compared to other similar company. Cons A more better user interface would help smooth operation and easy access. Review Source VR Verified Reviewer Owner Broadcast Media Used the software for: 6-12 months ### "Review for RepeatMD" May 17, 2024 5.0 Pros Easily to use. Easily to manage. Easily to open Cons Nothing. I like all feature in this platform Review Source VR Verified Reviewer Sales representative Wholesale Used the software for: I used a free trial ### "Exceptional " May 21, 2024 5.0 Pros RepeatMD is a transformative solution for Aesthetic & Wellness practices looking to grow their businesses. Its innovative Inbound Revenue Platform is a game-changer, automating revenue generation and allowing practices to focus more on patient care and less on administrative tasks. Cons Handling sensitive patient data through RepeatMD's platform raises concerns about data privacy and security. Practices must ensure that RepeatMD complies with relevant healthcare regulations and implements robust security measures to safeguard patient information. Review Source JMA Jela Marie A. Manager Architecture & Planning Used the software for: Less than 6 months ### "Thankful to found repeatmd" May 15, 2024 5.0 It’s was great! Very thankful I found repeatmd! Pros I’m very much thankful to found repeatmd because it make everything soo mich easier for us. It has the membership platform and easily the manager can boost your income. Also the rewards was great especially when it comes to loyal customers. We can effortlessly sell treatments in repeatmd. Overall experience was great! Thankfully I found repeatmd! Cons For far I don’t see anything. I’m just thankful to have found this. Review Source MVC Michael Vincent C. Owner Medical Devices Used the software for: 6-12 months ### "Became almost essential" May 19, 2024 5.0 Pros Freed us of hassle in managing memberships, which boosted our income compared when we were not using RepeatMD. Cons Our 6 months of use was very satisfactory, so nothing so far. Review Source Similar Products Featured ## Related categories [Dental](https://www.capterra.com/dental-software/)[Dermatology](https://www.capterra.com/dermatology-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)