# RepeatMD Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RepeatMD Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10009042/RepeatMD --- # RepeatMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RepeatMD ## What is RepeatMD? RepeatMD helps Aesthetic & Wellness practices grow their businesses through its innovative Inbound Revenue Platform that automates revenue generation. Powered by the company’s industry-tailored MedCommerce Engine, RepeatMD continuously attracts new patients, fosters loyalty, and promotes premium treatments for expanding practices. Its features include robust e-commerce solutions, mobile rewards, memberships, customized marketing campaigns, and a comprehensive digital treatment catalog. ## What is RepeatMD used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Spa](https://www.capterra.com/spa-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 190 user reviews Reviews sentiment Positive 88% Neutral 2% Negative 10% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Membership Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RepeatMD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://repeatmd.com&name=RepeatMD) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RepeatMD 4.4 (190) VS. [4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (190) Ease Of Use 4.3 (2,977) Value For Money 4.2 (175) Value For Money 4.2 (2,055) Customer Service 4.3 (184) Customer Service 4.3 (2,284) ## RepeatMD alternatives [4.2 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,640)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (285)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) ## FAQs about RepeatMD Overview ### What problems does RepeatMD solve? RepeatMD solves inconsistent recurring revenue, manual membership administration, weak patient retention, and missed after-hours sales opportunities by combining memberships, mobile rewards, financing, and a 24/7 treatment marketplace. Aesthetic, wellness, and med spa owners, front-desk teams, and practice managers benefit most by reducing administrative workload while increasing repeat visits and treatment uptake. Answer based on 160 reviews Overview ### Which roles and teams benefit most from RepeatMD? RepeatMD is most used by practice owners, executives, office managers, and administrative teams in aesthetic and wellness clinics. Clinical staff such as nurse practitioners and physician assistants use it to support patient retention and financing conversations, while marketing and customer service teams rely on it to drive promotions, membership enrollments, and repeat visits. Answer based on 190 reviews Overview ### What company size and industries is RepeatMD built for? RepeatMD is built for small aesthetics and wellness practices, with 89% of reviewers from small businesses and Medical Practice leading at 23%. It also serves Health, Wellness and Fitness organizations at 17%, with smaller representation from midsize businesses at 6%, enterprises at 5%, and Hospital & Health Care at 5%. Answer based on 190 reviews Features and Usability ### What are the key features of RepeatMD? RepeatMD includes core patient engagement features like mobile rewards, loyalty programs, membership management, and membership signup. Differentiators include customizable branding, eCommerce management, referral tracking, and SMS marketing. Reviewers most often mention patient rewards, recurring membership income, ease of use, and customer support as key parts of the platform. Answer based on 69 reviews Overview ### How does RepeatMD help with patient engagement? RepeatMD helps practices keep patients engaged through memberships, mobile rewards, financing, and a built-in marketplace. Aesthetic and wellness clinics often value the automated outreach, loyalty features, and easier treatment purchasing, while some teams want better reporting and a more intuitive interface for tracking patient behavior and planning follow-up campaigns. Answer based on 67 reviews Limitations ### Does RepeatMD have bugs or usability issues? RepeatMD works reliably for many practices, but bug reports and usability concerns appear often enough to matter. Some teams describe freezes, confusing app navigation, verification hassles, and slow support, while others say daily use feels smooth. Smaller clinics especially mention wanting more admin control, clearer workflows, and stronger integrations. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does RepeatMD integrate with? RepeatMD integrates with Affirm for patient financing in its marketplace. Affirm is the specific third-party platform confirmed in reviewer feedback and the official integration catalog, indicating RepeatMD supports financing-related workflows through that connection rather than a broader published set of named external tools. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on RepeatMD? RepeatMD offers live online sessions, webinars, documentation, and videos, giving teams multiple ways to learn. Reviewers say less technical staff can get comfortable fairly quickly with the interface, while admins and front-desk teams may need more time for sign-ups, check-ins, and advanced features. Ongoing interactive training may help larger rollouts. Answer based on 10 reviews Getting Started and Support ### What customer support options does RepeatMD offer, and how do users rate the experience? RepeatMD offers email/help desk support, an FAQ/forum, and a knowledge base. User feedback on support is mixed: many describe onboarding help as responsive, helpful, and strong during setup, while others report slow replies, inconsistent follow-through, unresolved technical issues, and frustration when problems with the app continue. Answer based on 85 reviews ## Who uses RepeatMD? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 141 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 141 reviews Administrative 33% Administrative 33% Customer Services & Support 14% Health & Medical 13% Marketing 9% Others 31% Top industries Based on 141 reviews Medical Practice 28% Health, Wellness and Fitness 28% Hospital & Health Care 16% Alternative Medicine 14% Other 14% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Loyalty Program 4.4 (133) 63.16% of 133 reviewers that rated this feature as important or highly important RepeatMD offers a loyalty program that encourages repeat visits and patient retention by rewarding ongoing engagement. Users think it’s easy to manage, increases satisfaction, and makes patients feel valued, though a few mention occasional confusion with reward notifications. Rewards Management 4.5 (103) 56.31% of 103 reviewers that rated this feature as important or highly important It gives you an easy way to incentivize repeat purchases and boost client loyalty. Reviewers appreciate the straightforward setup, customizable rewards, and seamless redemption, noting increased engagement and retention, though some mention limited integration with EMRs and desire more reward options. Membership Management 4.3 (86) 52.33% of 86 reviewers that rated this feature as important or highly important You benefit from streamlined membership handling, boosting recurring revenue and patient loyalty. Reviewers appreciate the intuitive dashboard, easy tracking, and clear membership options, but some report delayed notifications, integration issues with EMRs, and challenges with backend management. eCommerce Management 4.3 (64) 45.31% of 64 reviewers that rated this feature as important or highly important With this capability, you can sell treatments and products 24/7, streamline inventory, and offer a seamless shopping experience. Reviewers appreciate the intuitive interface, efficient order tracking, and integration, though some mention minor areas for improvement and product expansion. Promotions Management 4.2 (58) 65.52% of 58 reviewers that rated this feature as important or highly important This aspect helps you easily create and manage promotions to attract new patients and drive revenue. Reviewers appreciate the intuitive setup, frequent campaigns, and actionable insights, though some mention generic communications and limited support for personalizing promotions. Multi-Channel Marketing 4.4 (76) 47.37% of 76 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) RepeatMD 18 features A report showing what actions customers perform Add customized logos and colors to align with company branding Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. With this capability, you can sell treatments and products 24/7, streamline inventory, and offer a seamless shopping experience. Reviewers appreciate the intuitive interface, efficient order tracking, and integration, though some mention minor areas for improvement and product expansion. Serves chiropractic practices Specific for use in spas and salons Games or game-like elements to track progress and reward accomplishments RepeatMD offers a loyalty program that encourages repeat visits and patient retention by rewarding ongoing engagement. Users think it’s easy to manage, increases satisfaction, and makes patients feel valued, though a few mention occasional confusion with reward notifications. Contact members listed in the database through email, SMS, social, phone, etc. You benefit from streamlined membership handling, boosting recurring revenue and patient loyalty. Reviewers appreciate the intuitive dashboard, easy tracking, and clear membership options, but some report delayed notifications, integration issues with EMRs, and challenges with backend management. Registration process to become members by providing relevant information and agreeing to terms Access the system via a mobile application Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Allows medical providers to engage patients in a variety of ways to ensure their health. This aspect helps you easily create and manage promotions to attract new patients and drive revenue. Reviewers appreciate the intuitive setup, frequent campaigns, and actionable insights, though some mention generic communications and limited support for personalizing promotions. Log and store the source of contacts/leads It gives you an easy way to incentivize repeat purchases and boost client loyalty. Reviewers appreciate the straightforward setup, customizable rewards, and seamless redemption, noting increased engagement and retention, though some mention limited integration with EMRs and desire more reward options. Send promotional campaigns or transactional messages via text messages Get Advice We can help you find the software with the features you need. Features 4.3 (190) 4.3 Based on 190 reviews ## Pricing Value for money 4.2 (175) ### Starting price Free trial not available Value for money 4.2 (175) 4.2 Based on 175 reviews ## Integrations [ Affirm](https://www.capterra.com/p/218694/Affirm/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (184) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (184) 4.3 Based on 184 reviews ## User reviews Overall rating 4.4 Based on 190 reviews Filter by rating 5(140) 4(27) 3(4) 2(3) 1(16) Mentioned topic Sorted by most recent Dr Tami O. Provider Owner Alternative Medicine ### "Three-Year Experience: Good Idea, Poor Follow-Through" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 15, 2026 From a business perspective, we also did not see the level of practice growth that had been represented during the onboarding process. Between the platform fees and the limited measurable return, the overall value did not meet our expectations. Pros We used RepeatMD for three years and appreciated some aspects of the platform, particularly the concept of helping practices implement membership-style programs and automated marketing. Cons However, our experience toward the end of the contract was disappointing. After completing our three-year commitment, we made multiple requests to terminate our agreement and did not receive timely responses. Despite reaching out on three separate occasions, the lack of communication resulted in us being billed for an additional month of services we had clearly requested to discontinue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML M L. owner Medical Practice ### "Be VERY sure you want to try the service --cannot change your mind " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 28, 2026 Would not try again because of difficulty cancelling even when I had not yet used their services. (I had a family situation/death to deal with that affected my ability to run my business at this time.) Pros Seems like it would make sales easier. Flashy demos that get you excited about progress and getting help. Cons Changed my mind after I signed up and despite not using the platform or service at all, was still held to the $700 a month fee for a 90 day required cancellation notice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Joy P. Chief Operating Officer Hospital & Health Care ### "The rewards keep patients coming back again and again" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 We've seen a clear boost in repeat visits and we're getting to talk about our services a lot more which is a win for us. Patients talk about their rewards like they're part of a club which makes them want to talk about us to their friends and family. Pros The rewards feature changed everything for us. Patients earn rewards for visits and purchases and they're genuinely excited to redeem them. It's fun for them and effortless for us. Cons We had to adjust a few reward values early on to make sure they made financial sense but it's been smooth ever since. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BY Brandon Y. Chief Operating Officer Medical Practice ### "Our Loyalty program actually works now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 The retention it created alone has paid for the software. Its been one of our best additions. Pros Patients love checking their rewards in the app. They come in just to redeem those rewards which gives us the opportunity to sell them another service. Cons I wish we had added it before the holidays, we would've made so much more with their promos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bobby B. Physician Assistant Medical Practice ### "Sales has never been this consistent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 RepeatMD helped us stabilize revenue and boost overall sales. Instead of chasing one off purchases, we now have a system that sells memberships and packages automatically. Pros We used to have busy months followed by slow ones. Since launching our app, we're seeing steady sales every single week. Even our slower seasons are profitable now Cons It took a little while to figure out which promotions worked best but once we did, it was smooth sailing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG Ori G. CEO Health, Wellness and Fitness ### "Perfect for our Hormone and Weight Loss memberships." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 They make our membership programs stand out and puts them right in the face of any prospects who has our app. Pros Their platform makes it really easy for patients to learn about and buy our monthly hormone optimisation and weight loss programs. Cons Honestly don't have anything bad to say about them they've been a pleasure to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Benjamin R. Chief Executive Officer Hospital & Health Care ### "Gave our practice a real brand identity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Before, we grew from word of mouth. Now, we have an actual app that is beautifully branded that sells for us. It;s like we finally caught up to where the industry is heading. Pros The custom app made us look so polished. Patients browse treatments and memberships right on their phones, it feels much more modern and professional. Cons Figuring out what rewards we wanted took some back and forth but the final product was worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Melissa M. Aesthetic Nurse Medical Practice ### "The best virtual salesperson." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 It made my solo operation look really advanced. It helps me introduce my services while I'm with patients or while my doors are closed becoming a hell of a virtual salesperson. Pros As a Solo injector, I love that it lets me buy back my time so I don't have to talk about every service I offer, it's all in my app. They also create and run all our holiday promos, which is such a big weight off my plate. Cons Sice I'm a solo provider running the practice on my own, it was hard to block time for building the PP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mary Ann L. CEO CVO Medical Practice ### "RepeatMD- Cutting Edge APP for Aesthetic Practices (Medical & Dental)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 If you're a medical spa or dental practice owner looking to elevate your patient experience and drive revenue growth, I highly recommend RepeatMD. Their customer support, training resources, and overall commitment to client success are truly top-notch. Pros As the CEO of Consultants in Dental Aesthetics in Spring, TX, I can confidently say that partnering with RepeatMD has been a game-changer for our practice. We've been using their platform to boost patient loyalty, engagement, and overall profitability — and the results have exceeded expectations. Our memberships and services are now seamlessly integrated into the app, and with the introduction of their V3 products, including personalized AI, the capabilities have gone from great to exceptional. The innovation they bring to the table is truly next-level. Cons So Many options, you need to set goals and maximize strategies systematically. It's a great problem to have. Switched from [Kleer](https://www.capterra.com/p/247850/Kleer/) Wanted more than Membership Management and RepeatMD offered a vast array of perks and benefits to both patients and the practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Alexa S. Medical Spa Coordinator Medical Practice ### "LOVE RepeatMD" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 I love repeatmd! It is an easy system to use and that’s how we manage memberships! Patients of all ages seem to use it with ease so it is a very good tool that our practice uses! Pros I love the rewards we can offer to parents depending on how many times they visit! We can offer memberships to patients that are interested but also reward loyal customers who do not have memberships! Cons I would say sometimes that it is hard to find things on the app, but for the most part it is laid out well & self explanatory! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10009042/RepeatMD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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