# YouVerify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is YouVerify the right Financial Fraud Detection solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10007173/YouVerify/reviews

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YouVerify

4.5 (22)

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Last updated November 12th, 2025

# Reviews of YouVerify

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

EI

Esther I

Contact center agentBanking, 10,001+ employeesUsed the software for: 6-12 months.

“Stable Identity services, great value for money, efficient customer support team.“

July 30, 2023

CN

Chukwuemeka N

Lead Software EngineerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The cost of verifying an identity is high.“

July 11, 2023

TH

Thuan H

Product ManagerFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months.

“The service is totally exact and the pricing is reasonable.“

August 1, 2023

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daniel O.  
Management Consultant  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "You Verify Review "

July 13, 2023

5.0

Pros

It helped us achieve AML-KYC compliance as well as become compatible with regulations AML and KYC regulations.

Cons

The thorough process that requires completion before a customer is allowed full access to our services

Review Source

KB

Kagera B.  
Project Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "YouVerify - Is Effective and Highly Secure "

April 30, 2024

4.0

Pros

It is a great fraud detection solution and comes with amazing security features.

Cons

With YouVerify, never had a problem with this tool.

Review Source

CO

Chizoba O.  
Senior Credit Risk Analyst  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Improvement "

July 10, 2023

3.0

Just fine

Pros

Ease of use and has many identify platforms

Cons

Downtime and lack of notification when the fund is about to be exhausted

Reason for choosing YouVerify

Ease of use and promised that i can be able to verify many ID card formats but that has not been the case.

Review Source

Response from Youverify

July 11, 2023

Thank you for your feedback and noted some of your suggestions. In the coming weeks, we will deploy upgrades that will address some of your feedbacks. However, the downtime experienced on the data endpoint are due to our third party availability issues.

JA

Joachim A.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Great value for money spent "

July 10, 2023

5.0

Overall from sales to onboarding including integration had been a wonderful experience.

Pros

The identity verification and AML features make it a very efficient system for our operations.

Cons

None for now. The user experience has been good snd there’s been few instances of downtime and unplanned outages

Review Source

KG

Kurobara G.  
Software Engineer  
Financial Services  
Used the software for: 2+ years

### "My go-to solution for all things KYC"

July 10, 2023

5.0

\- Well-documented APIs - Easy to integrate with. You can be up and running in 20 minutes- Relatively affordable- Responsive customer support- Stable service

Pros

Youverify makes implementing KYC in your product a breeze. They provide well-documented APIs which are easy to integrate with. They also have SDKs you can utilize to implement features like liveness checks, document capture, and id verification, with a few lines of code.

Cons

Youverify should provide SDKs for mobile applications. Their SDKs only support the web for now.

Review Source

CN

Chukwuemeka N.  
Lead Software Engineer  
Financial Services  
Used the software for: 1-2 years

### "Good Product"

July 11, 2023

5.0

Pros

Their fast and reliable response. Their prompt customer service too.

Cons

The cost of verifying an identity is high.

Review Source

FO

Faseyitan O.  
SOftware Development  
Financial Services  
Used the software for: 2+ years

### "Easy to use and sophisticated"

July 10, 2023

5.0

Lovely service provider with minimal downtime

Pros

There is API integration for all services. The Application UI is friendly and easy to use.

Cons

Expect additional verification and also Image base64 is fixed at client end instead og from source

Switched from

[MetaMap](https://www.capterra.com/p/203461/Mati/)

poor API design

Review Source

JH

Jacob H.  
Compliance officer  
Financial Services  
Used the software for: 1-2 years

### "Reliable KYC service provider"

July 30, 2023

5.0

Pros

The uptime for the ID service is good and they provide verification services for a variety of Nigerian IDs. Communication with the support team too is also great.The

Cons

None I can think of. I am very pleased with my experience so far and I would highly recommend

Review Source

BG

Babatunde G.  
Credit Risk  
Financial Services  
Used the software for: 2+ years

### "Feedback "

July 11, 2023

4.0

Pros

Responsive and effective customer service

Cons

None , we have been managed properly by them

Review Source

GO

Gbemi O.  
Product Manager  
Financial Services  
Used the software for: 1-2 years

### "Best Solution for KYB"

August 21, 2023

5.0

Pros

Very easy to integrate and great support team.

Cons

None for now. I am very satisfied with the service at the moment

Review Source

SA

Sabur A.  
Chief Product Officer  
Retail  
Used the software for: 6-12 months

### "Straight To The Point!"

July 27, 2023

5.0

Overall, the experience is awesome from the standpoint of a Technical Product Manager.

Pros

Apart from the fact that it afforded us the opportunity to reduce our onboarding flow, I like the documentation structure and the security around the API Key creation. And again, I like the fact that there’s a controlled permission for the API access.

Cons

I think the API flow implementation should be well documented.

Review Source

TH

Thuan H.  
Product Manager  
Financial Services  
Used the software for: 6-12 months

### "Identity service in YouVerify"

August 1, 2023

5.0

User Identity

Pros

We were looking for a User Identity service in Nigeria and YouVerify was exactly what we need. The service is totally exact and the pricing is reasonable.

Cons

I think YouVerify needs to have a post-paid option, we sometimes run out the balance and it's affected our production run too much.

Review Source

HO

Harrison O.  
Compliance officer  
Financial Services  
Used the software for: 1-2 years

### "Reliable KYC service provider"

July 30, 2023

5.0

Pros

Variety of Nigerian ID Great customer support Easy api integration

Cons

None I can think of. I am very pleased with my experience so far and I would highly recommend

Review Source

EI

Esther I.  
Contact center agent  
Banking  
Used the software for: 6-12 months

### "Best solution for KYC"

July 30, 2023

5.0

Efficient customer support team.

Pros

Stable Identity services, great value for money, efficient customer support team.

Cons

No Downloadable feature for KYC Verifications.

Review Source

OO

Omowumi O.  
CEO  
Import and Export  
Used the software for: I used a free trial

### "Great"

July 25, 2023

5.0

Pros

Audit, verification check. Yes it was easy.

Cons

None I can think of right now. Great product.

Review Source

LM

Luqman M.  
Product manager  
Utilities  
Used the software for: 6-12 months

### "Smooth "

July 25, 2023

5.0

Pros

Data validation feature is very smooth to use.

Cons

The pricing should be reduced and some extra face and ID verification should be implemented.

Review Source

OS

Oluwatomisin S.  
Finance and Operations officer  
Financial Services  
Used the software for: Less than 6 months

### "Customer service "

July 31, 2023

3.0

Pros

Easy to use and integration was seamless

Cons

Poor customer service, the support teams need to be relaxed when discussing with clients

Review Source

Response from Youverify

August 3, 2023

Hi Oluwatomisin, Thank you for taking the time to leave us a review. We appreciate your feedback, both positive and negative. We're glad to hear that you found our product easy to use and that the integration was seamless. We're always working to improve our customer service, and we're sorry to hear that you had a negative experience. We understand that you're looking for a more relaxed customer service experience. We'll take your feedback into account and work to improve the way our support team interacts with our customers. In the meantime, we'd like to offer you some credit as a gesture of goodwill. We hope you'll give us another chance to show you how much we value your business. Please don't hesitate to contact us if you have any further questions or concerns. Your Sincerely, Youverify

AB

Adebisi B.  
Co-founder/ Head of Product  
Real Estate  
Used the software for: Less than 6 months

### "Ease of Integration "

July 31, 2023

4.0

Pros

You verify APIs are very easy to integrate with

Cons

Youverify currently helps me meet all my business needs for identity verification and background check services, so I don't have any features that I dislike about Youverify at the moment.

Review Source

KM

Kingsley M.  
Manager  
Financial Services  
Used the software for: Less than 6 months

### "The best alternative"

July 10, 2023

5.0

Great experience

Pros

The techstack is the simplest and easiest and most affordable

Cons

Some products being developed should be fast tracked

Review Source

CO

Chiamaka O.  
Compliance Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Not Impressed"

July 11, 2023

3.0

Pros

It's easy to verify NIN, seamless I must say.

Cons

Now takes three weeks to get a verification done.Agents do not take proper pictures of the address.

Review Source

AB

Abdulazeez B.  
Risk Analyst  
Financial Services  
Used the software for: I used a free trial

### "Best solution for Fraud Detection"

July 30, 2023

4.0

It's been good so far

Pros

Downtimes are rareReal time verification And quick response from customer support team

Cons

None. Experience so far has been good so far

Review Source

AY

Aishat Y.  
Trainee Software Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Impeccable Customer Service "

July 31, 2023

4.0

Good value for money!

Pros

Youverify's customer support is prompt, courteous, and knowledgeable. They go above and beyond to address queries, providing a smooth and trouble-free experience.

Cons

API documentation could be easier to understand.

Review Source

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