# Dash Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dash the right Billing and Invoicing solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10006764/Dash-Billing/reviews --- Dash 4.9 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 1st, 2026 # Reviews of Dash Ease of use 4.9 Customer Service 4.8 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sami B. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Amazing RCM tool to speed up collections of balances owed" August 23, 2024 5.0 Excellent experience. The team is responsive, and the software just works! Pros ease of use, and exceptional response from our clients to SMS/emails for payments. Payments are coming in much faster after we started using Dash Billing Cons no real complaints, would be nice to have a few more reports available- which they are working on adding Review Source Response from Dash Billing September 11, 2024 Thank you for your feedback. We're happy Dash Billing has helped improve your collection process and appreciate your suggestion for more reports—those are in the works! NC Nina C. President Legal Services Used the software for: 1-2 years ### "Great Tool That Makes Billing Easier" March 31, 2025 5.0 Overall, we've had a really good experience with Dash Billing. Very reliable. Looking forward to seeing what new features they add. Pros Dash Billing is very easy to use. The layout is clean, and it’s super simple to figure out where everything is. It’s saved us a lot of time by automating tasks we used to do manually. Their support team is also very responsive and helpful, especially when we have questions or run into issues uploading our files. Cons We wish there will be few more options when it comes to customizing reports or tweaking settings for specific clients. Switched from [Paydoff](https://www.capterra.com/p/211713/Paydit/) Paydit can feel clunky or outdated compared to Dash Billing’s cleaner, more user-friendly layout. It takes a little more time to get used to. Review Source JC Julia C. Patient Accounts Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Elevating Payment Experience" August 22, 2024 5.0 Very well! They are amazing to work. Pros The support team is amazing! They respond as fast as possible every time I send an email. Cons I would like to add a email link for clients to set up a payment plan. Review Source Response from Dash Billing September 11, 2024 Thank you for sharing your experiences with Dash Billing! We're glad our support team has been responsive and helpful. We appreciate your suggestion and will work on adding this feature to the software. EM Erin M. Director of Operations Hospital & Health Care Used the software for: 1-2 years ### "Good Value, Improved Patient Collections" October 16, 2025 5.0 Overall, Dash has been very easy to work with. The people at Dash are very helpful and responsive, and we achieved our goal of improving patient collections by implementing Dash. Pros The onboarding process for Dash was very easy. The dashboard is easy to use, and our patient collection rate improved significantly after we implemented Dash. Cons So far, there have been no cons about Dash. It would be most helpful to have Dash be able to integrate with different practice management systems to eliminate the manual steps needed to upload balances to Dash and post payments back to the practice management system. Review Source Response from Dash Billing October 21, 2025 Hi Erin, thank you for sharing your experience! We’re thrilled to hear Dash has made such a positive impact and that the onboarding was smooth. We also appreciate your note about integrations, keep an eye on your email, as we’ll be reaching out with more info soon. We’re grateful to work with you and your team! bK bridgette K. owner Arts and Crafts Used the software for: 6-12 months ### "RUN to this app, Dash is the best! " January 18, 2025 5.0 Pros the support team should be named UPPER ECHELON! customer support is absolutely AMAZING! My favorite feature is being able to see my total collected in the analysis graph. Other great features are easy payment and very friendly customer service. Cons Absolutely nothing to complain about! This app is the best. Review Source BW Brittany W. Patient Accounts and Client Coordination Mental Health Care Used the software for: 6-12 months ### "Simplicity at its finest...." August 27, 2024 5.0 I literally use Dash daily. I love that it is an easy system to teach to our patients. Pros I love the simplicity. Cons The only issue I have run into is transferring files from one billing platform into the Dash account. However, it is usually a quick fix with the amazing tech team! Review Source Response from Dash Billing September 13, 2024 Thanks for your review! We're glad you find Dash Billing simple and user-friendly. If you have any additional feedback or need further assistance, don’t hesitate to contact us! JR Jodilynn R. HR Generalist Transportation/Trucking/Railroad Used the software for: 6-12 months ### "DASH really helped our company!" August 26, 2024 5.0 DASH and all of the people there have been great and very responsive if we have questions or issues. The platform is easy to use, integrates with other software, and conforms to your business needs. Pros Ease of use, customer service has been great! Cons Report pulling, but I know that it in the works! Review Source Response from Dash Billing September 13, 2024 Thank you for your feedback! We’re happy to hear that you’ve found Dash Billing user-friendly and that our team has been supportive. We’re actively working on improving the report pulling feature and appreciate your patience. If you have any more suggestions or need assistance, feel free to reach out! MK Melissa K. Controller Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Dash Billing - Debt Collection" October 10, 2023 4.0 Great team to work with. They listen to what you need and work to get it in place. Pros The ability to send texts and e-mails and the web portal payment function. Cons Would be nice to be able to make notes and place due dates on those notes so you can follow up. With this feature all of the collections functions would be captured in this one wonderful program. Reason for choosing Dash DAKCS was more than we needed and it was reflected in the price.We did not have internal resources at the time to build a collections system for us. We also, would not have gotten the texting and e-mailing communication features like DASH Billing has. Review Source Response from Dash Billing August 23, 2024 Thank you for sharing your experiences with Dash Billing! We're happy to hear about your success and appreciate your feedback. BB Bryan B. Director of Operations Information Technology and Services Used the software for: 6-12 months ### "Quality Payment Portal Experience" October 10, 2023 5.0 Pros I like that Dash Billing is constantly working on new upgrades and features as well as takes feedback on what to implement next for ease of consumer access. Cons I have not run into anything I have been personally dissatisfied with. Review Source Response from Dash Billing August 23, 2024 Thank you for sharing your feedback with Dash Billing! We're pleased to hear about your success with the payment portal and are committed to continually improving the customer experience. AR Allison R. Director Client Services Accounting Used the software for: 6-12 months ### "Easy to Work With " October 10, 2023 5.0 They have been quick to answer any questions and are always available when needed. Pros Easy to use and understand! The system is great! Cons no answer for this due to none at this moment Review Source Response from Dash Billing August 23, 2024 Thank you for sharing your experience with Dash Billing! We're glad to hear you've found our software easy to use. JM Julie M. Client Services Consumer Services Used the software for: Less than 6 months ### "Dashbilling Is User Friendly and Great for Consumers" October 10, 2023 5.0 Pros Dashbilling has been super easy to use on the Administrative side and is very user friendly for Consumers as well. Moving to Dashbilling has enabled consumers to pay their balances much faster and has made my ability to process payments much easier, and I feel like I work more efficiently! Cons I cannot think of any cons at this time. Review Source Response from Dash Billing August 23, 2024 Thank you for sharing your experience with Dash Billing! We're happy to hear our software has made payment processing more efficient for you and your customers. SJ Shawn J. Owner Financial Services Used the software for: Less than 6 months ### "Feedback for Dash" December 21, 2023 5.0 Great. We anticipate building a good workmanship with Dash and hope we can continue adding on features to increase revenue. Pros Working with \[sensitive content hidden\] . Quick access and quick replies. Cons Twice per month invoice billing however that was changed to once in January so no issues there. Review Source Response from Dash Billing August 23, 2024 Thank you for sharing your experience. We look forward to helping you achieve even greater success with Dash Billing! Talk to a Capterra advisor for free and get results within 15 minutes.