# Zoho Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoho Webinar the right Webinar solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10005662/Zoho-Webinar/reviews

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Zoho Webinar

4.5 (72)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zoho Webinar

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

RF

Ramin F

COOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“The customization options help create a polished, branded experience, and the integrations with CRM and other Zoho tools add real value.“

November 20, 2025

Jairo C

CEOAirlines/Aviation, 11 - 50 employeesUsed the software for: 6-12 months.

“The interface feels a bit dated compared to newer platforms, and the customization options for landing pages are somewhat limited.“

March 15, 2026

VW

Victoria W

Startup Business CoachProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months.

“The platform’s interactive features keep my audience engaged and participating, which means my message actually sticks. Plus, with its reliable performance and cool Extended Products, I save time and look professional every single time.“

June 24, 2025

AN

Adelya N

Marketing CoordinatorInformation Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“I don't particularly like that co-organizers can't edit the registration emails when they're not in the same organization.“

May 20, 2025

Jairo C

CEOAirlines/Aviation, 11 - 50 employeesUsed the software for: 6-12 months.

“It’s a solid tool for tracking attendee engagement and qualifying leads without needing external plugins.“

March 15, 2026

LC

Lauren C

CEO and FounderHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial.

“I also don't like that unless you purchase the highest tier, your attendees can't join your meeting without downloading the Zoho app first. “

October 18, 2025

DS

Daniel S

Sales Director LATAMEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“The creation of the event is easy and normally I can add other users to support me, so the whole team can work in the same project“

February 24, 2026

Reagan O

CEOE-Learning, 11 - 50 employeesUsed the software for: I used a free trial.

“I dont like how expensive it can be especially for businesses in kenya and other low income countries“

December 7, 2025

## Showing most helpful reviews

Showing 1-25 of 72 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jairo C.  
CEO  
Airlines/Aviation  
Used the software for: 6-12 months

### "Recommended"

March 15, 2026

5.0

It is a dependable, no-nonsense tool for professional presentations. It prioritizes data and lead organization over flashy visuals, making it a great fit for B2B environments where tracking results is the main priority.

Pros

The registration management and post-webinar analytics are excellent. It’s a solid tool for tracking attendee engagement and qualifying leads without needing external plugins. Being browser-based also removes any friction for guests joining the session.

Cons

The interface feels a bit dated compared to newer platforms, and the customization options for landing pages are somewhat limited. Also, the 60-minute cap on the free tier can be tight if the Q&A session runs long.

Review Source

VW

Victoria W.  
Startup Business Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Zoho Webinar = Game Changer, Periodt!"

June 24, 2025

5.0

solves all those headaches that come with running online events — like glitchy video, confusing setups, and boring, one-way presentations. It makes hosting webinars super easy and smooth so I can focus on delivering value, not tech drama. The platform’s interactive features keep my audience engaged and participating, which means my message actually sticks. Plus, with its reliable performance and cool Extended Products, I save time and look professional every single time. For me, that means more confident presentations, happier attendees, and a serious boost to my business growth!

Pros

Y’all, is EVERYTHING! It’s smooth, easy to use, and makes me look like a total pro every single time. The video and audio? Crisp and clear—no awkward “can you hear me?” moments here! The polls, chats, and Q&A features keep my audience engaged and alive (no boring webinars on my watch!). And those Extended Products? Honey, they add all the extra flavor and flexibility I need to slay every session. Seriously, it’s like having a webinar assistant in my pocket.

Cons

Okay, real talk — if I gotta nitpick, I’d say more custom branding options would be 🔥 to make it even more “me.” But honestly? already checks all the boxes and then some. Can’t complain when you’re winning!

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

You all had more to offer compared than the Zoom platform.

Review Source

VR

Verified Reviewer  
Veterinarian  
Veterinary  
Used the software for: I used a free trial

### "All round good webinar platform at affordable price"

March 15, 2026

5.0

Pros

Easy to use, very informative how to tutorials, easy set up and webinar attendees have not complained about the interface platform. Affordable pricing.

Cons

branding for businesses when creating the registration page is very limited in design, just basic logo upload.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I made the switch for comparison to see if Zoho was easier to use.

Review Source

LC

Lauren C.  
CEO and Founder  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Solid Option for Smaller Organizations"

October 18, 2025

3.0

Overall, the experience has been good. My webinar is tomorrow so I can't speak to the functionality of the system during live meetings, but I'll be sure to come back and detail that experience afterwards.

Pros

Customer support is very responsive! I had no issues getting the answers to all of my questions promptly! It was relatively easy to set up my meeting on the platform, and I like that there are automated email notifications with preset templates available to use. That makes sending reminders to your attendees super easy.

Cons

The best tier level is pricey. It's not very cost-friendly for small organizations who are hosting infrequent webinars. I also don't like that unless you purchase the highest tier, your attendees can't join your meeting without downloading the Zoho app first. It's not a huge inconvenience since it's a free app, but I think it would be nice to know that up front before setting up your meeting on the platform.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoho Webinar

It offered a full hour for meetings without interruption and was easy to use.

Review Source

Carlos Enrique I.  
Growth Manager  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Powerful, easy to use, and budget friendly!"

January 22, 2026

5.0

It’s a very intuitive and easy-to-use platform. I used the webinar module and was able to host a smooth and professional presentation. The features are well designed and on point. Compared to other options on the market, it’s very affordable and doesn’t force you to subscribe to additional modules or pay extra fees.

Pros

Easy to use, with intuitive and clearly defined features. The audio and video quality are excellent, and it offers useful tools to interact with the audience.

Cons

It's hard to find a con for the platform. All the options I wanted were available, and I definitely will subscribe.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing Zoho Webinar

Pricing. I just wanted to host a webinar, but Zoom forces you to have a lot of subscriptions in order to have the Zoom Webinar module.

Review Source

DS

Daniel S.  
Sales Director LATAM  
Education Management  
Used the software for: 6-12 months

### "amazing all in one"

February 24, 2026

5.0

The creation of the event is easy and normally I can add other users to support me, so the whole team can work in the same project

Pros

With we can link it to the CRM and is very easy to use. another great feature is that attendees can easily connect

Cons

The integration with the CRM hel us with the follow up of the attendees. I use it mainly for B2B sales and rally helps me to make a correct follow up

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

mainly because we can integrate the webinar to our crm

Review Source

RA

Raj A.  
Manager  
E-Learning  
Used the software for: Less than 6 months

### "Zoho Webinar User Review"

September 27, 2025

5.0

Overall experience is good and I will continue using in the future. Found it simpler to use than many other competitors.

Pros

Fast Onboarding, Access to users and recordings and good pricing is a plus. Setup is fast and very easy to understand.

Cons

Limited branding and customization. There is a lag sometimes. Integrations with other tools is limited.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Zoho Webinar

Cost and Ease of use are the main criterions.

Review Source

ER

Elyse R.  
Insurance Broker  
Education Management  
Used the software for: Less than 6 months

### "Don't Sleep on Zoho Products"

October 29, 2025

5.0

Pros

You don't need to download an app to use it. Love that it can be branded. Love that you can click a link soon after registering, and add it to your calendar. Love the poll feature and how you can see who participated. Love that it ties into the rest of the Zoho ecosystem. We use a lot of their products: Mail, Books, and Bigin. The support is also very good and can access it easy enough.

Cons

There is nothing not to like. Just off the fact you don't have download software has us sold on the product.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

You have to download an app. Need people to just click a link and be able to enter.

Review Source

Dennis N.  
CEO  
Renewables & Environment  
Used the software for: I used a free trial

### "satisfied user"

August 21, 2025

5.0

Informative and well-organized, but slightly rushed the trail version. Great insights for business growth.

Pros

Great features, insightful content, and practical tips for business growth. Very well-organized and valuable.

Cons

The trial session felt a bit rushed; more time for Question and answer would have been beneficial to all

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

I use other zoho applications. Having allows me to manage everything in one place

Review Source

SP

Sam P.  
Marketing Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Cost-effective, Versatile, but Buggy"

January 28, 2026

3.0

Pros

very cost effective, easy to use, really versatile, integration with hubspot, registration tracking.

Cons

can be buggy, not incredibly intuitive at first, lack of customer success services, limited number of attendees

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams has poor reporting features and no integration with Hubspot

Review Source

MK

Megan K.  
Senior Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Glitchy and difficult to use "

March 14, 2025

2.0

Overall didn’t have a good experience with this product- we wanted to use it as it is part of the Zoho suite and my business is heavily invested but it feels like a bolt on product that doesn’t offer the full functionality of purpose built platforms

Pros

It technically integrated with Zoho CRM which my current company is built on

Cons

Clunky and poor user experience, we had quite a few technical issues on live webinars like cameras glitching off and screen share not working

Review Source

CP

CHIRAG P.  
Promoter  
Financial Services  
Used the software for: Less than 6 months

### "Review from ValueMetrics"

February 28, 2025

5.0

Over all , it is 4.5 star. the suggestion if get implemented , it can be 4.9 star

Pros

polls available very handy, video quality is pretty good.

Cons

when i am sharing a screen and someone prompting me for something through Q& A or chat , i cant view them and adjust accordingly

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

very costly webinar platform and Chinese

Review Source

RF

Richard F.  
Director  
Executive Office  
Used the software for: 6-12 months

### "Use o Zoho Webinar"

September 26, 2024

5.0

Otimo, uso sempre e o que mais me interessou quando comprei a licença foi o fato de participantes nao poderem saber um do outro

Pros

Otimo para gerenciar seus webinars. Eu uso há mais de 1 ano

Cons

As vezes, o acesso à conta é meio complicado

Review Source

RB

Rocky B.  
ops manager  
Financial Services  
Used the software for: I used a free trial

### "A good software"

February 15, 2025

5.0

excelent performance and ease of use indeed takes the cake.

Pros

the simple interface.The ability to do the work seamlessly

Cons

that the standard option doesnt have mobile viewing

Review Source

FP

Fidel P.  
Zoho Developer  
Legal Services  
Used the software for: I used a free trial

### "First testing "

November 20, 2024

5.0

I want to make my first webinar with customer and offer the best service

Pros

Easy to use and to share in social media. I hope that my customers can approach it

Cons

I'll test it recently and i hope get experience on the tool

Review Source

RF

Ruth F.  
Marketing Manager  
Oil & Energy  
Used the software for: I used a free trial

### "Great, low cost option"

June 20, 2024

5.0

Pros

We are just starting out with webinars and this was really easy to use for a low cost

Cons

nothing, it gives me everything I need.

Review Source

OA

Obhioze A.  
Member  
Higher Education  
Used the software for: 1-2 years

### "A Comprehensive and Pre-eminent Webinar Software."

May 2, 2024

5.0

It is simple and fast to attend webinars with .It enhance seamless communication and collaboration via audio and video calls.

Pros

I like how it's simple to create and join webinar events with .It enhances ease of screen sharing.It is possible now to engage and interact with other webinar attendees using polls,hand-raise, surveys and Q&A.

Cons

depends more on stable internet connection so as to deliver quality webinars.

Review Source

SP

Suresh P.  
DGM  
Financial Services  
Used the software for: Less than 6 months

### "Setup and Maintenance"

May 24, 2024

5.0

Pros

has additional features when compare with other webinar tool, Very Easy implementation with simple steps.

Cons

Presenter BIO information may be added to the application

Review Source

VR

Verified Reviewer  
LIMITLESS  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "It Has been a good Beginning."

November 13, 2023

4.0

Pros

I have started my journey by spreading my knowledge to the ones who are in need of spiritual guidance and help. This platform has been a wonderful one to have helped me do what i truly wished to do, I am not a tech savy, but still it was very simple and easy for me to use. Kuddos to the team and thanks for being a part of my journey spreading the knowledge of spirituality. Love, Light and Peace be with you all!

Cons

There should be more features like the other apps in the market.

Review Source

NS

Niral S.  
Finance Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Extravagant webinars"

July 21, 2023

5.0

Overall experience is very great and I hope to continue to use it in future.

Pros

I like that is highly customisable and easy to use. The video quality is great and its a stable webinar.

Cons

Doesn't hang, or creates any problems for our audience. It is absolutely great for day to day usage.

Review Source

TH

Todd H.  
President  
Broadcast Media  
Used the software for: I used a free trial

### "Inner Circle Membership Platform Needs"

April 16, 2024

4.0

Pros

Fair price point Scalability True webinar features Ability to record Livestream functionality

Cons

User interface Uncertainty about overall speed of platform when using with large groups (have not had the opportunity to test this yet)

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Review Source

SS

Soniya S.  
Career Counsellor  
Education Management  
Used the software for: Less than 6 months

### "Review of Webinar for ZOHO"

March 5, 2024

5.0

Pros

The platform looks good and connectivity is very easy. A very nice product.

Cons

Sometimes users get confused about connectivity.

Review Source

VR

Verified Reviewer  
Product Marketing Manager  
Financial Services  
Used the software for: I used a free trial

### "Good product for a first webinar experience"

February 28, 2024

5.0

Pros

The ease of set up and suggested emails. Pricing was also pretty good.

Cons

Trial was a little bit short, and would love more integrations.

Review Source

SN

Sunil N.  
Proprietor  
Internet  
Used the software for: I used a free trial

### "Great product"

March 4, 2024

4.0

Pros

Ease of use Pricing Features Simplicity Admin panel

Cons

Additional settings compared to zoom Room connectors Break out room

Review Source

VR

Verified Reviewer  
COO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple, Customizable, and Reliable – A Great Webinar Platform"

November 20, 2025

5.0

My overall experience with has been excellent. The platform makes hosting webinars simple, reliable, and stress-free. From registration to live interaction and post-webinar analytics, everything works smoothly. The customization options help create a polished, branded experience, and the integrations with CRM and other Zoho tools add real value. It’s been a great solution for our team’s needs, and I’d confidently recommend it to others.

Pros

is extremely easy to use and surprisingly customizable. Setting up sessions, managing attendees, and personalizing the experience all felt intuitive. The interface is clean, and the integration with other Zoho apps makes workflows seamless. It’s a great tool for anyone who wants a straightforward yet powerful webinar solution.

Cons

The only limitation I’ve noticed is that some of the deeper customization options require a bit of exploring to find. It’s not a major issue, but having certain advanced settings more front-and-center would streamline setup even further. Otherwise, the platform performs very well.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing Zoho Webinar

Cost is not comparable. Zoom is very expensive

Review Source

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