# Voximplant Kit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voximplant Kit Software - reviews, pricing plans, popular comparisons to other Contact Center products and more. Source: https://www.capterra.com/p/10004407/Voximplant-Kit --- # Voximplant Kit Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Voximplant Kit ## What is Voximplant Kit? Voximplant Kit is a cloud platform for call centers, offering inbound/outbound calls, call recording, and reporting. It's omnichannel, allowing communication across channels like voice, SMS, and messaging. The platform automates calls with voice prompts and text-to-speech and supports progressive dialing to avoid overwhelming agents. Voximplant Kit streamlines communication, improves efficiency, and enhances customer service. ## What is Voximplant Kit used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Call Center](https://www.capterra.com/call-center-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voximplant Kit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voximplant.com/&name=Voximplant Kit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voximplant Kit 4.5 (4) VS. [4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $0.01 Usage Based Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.8 (855) Value For Money 4.0 (4) Value For Money 4.5 (767) Customer Service 4.3 (4) Customer Service 4.6 (786) ## Voximplant Kit alternatives [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Routing 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules Computer Telephony Integration 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Multi-Channel Communication 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Agent Interface 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Agents can view and manage all customer requests and interactions. Call Recording 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes IVR 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Voximplant Kit 54 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications A call center that primarily receives calls, typically customer service focused Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Agents choose who to call and when Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A call center that primarily makes calls, typically sales focused Organize and manage the accomplishments and development of employees or performance of applications or systems System calls multiple numbers at once and connects the agent to the first number that answers Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.0 (4) Free Trial Basic $0.01 Usage Based, Value for money 4.0 (4) 4.0 Based on 4 reviews ## Integrations [ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(3) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent OA Oscar A. Head of Sales Engineering Information Technology and Services ### "Excelente voz en español" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 11, 2023 Excelente servicio, muy visual y con una integración muy sencilla con Dialogflow Pros Su voz en español latinoamericana es excelente Cons No ofrecen servicios de apoyo a emergencias Reasons for choosing Voximplant Kit Onboarding sencillo y sin tanto trámite interno Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2023 Dear Reviewer, Thank you for highlighting the excellence of our voice in Latin American Spanish. We appreciate your positive feedback on the service's simplicity and integration with Dialogflow. We understand the importance of emergency support services and are actively working to enhance our offerings. Best, Voximplant Team ZT Zoila T. Teleperfonmance Financial Services ### "Evaluación " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 11, 2023 Excelente servicio de atención diariamente Pros Lo practico para atender al cliente al momento de explicar mi sistema. Cons Algunas veces no se escucha al cliente. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2023 Dear Zoila, Thank you for sharing your assessment. We're pleased to hear that our service aids you in explaining your system to clients. We take your feedback seriously and apologize for any instances where the client may not have felt heard. We're committed to continual improvement to ensure excellent daily customer service. Best, Voximplant Team SR Santiago R. Ceo Architecture & Planning ### " An Excellent Communication Solution for Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 4, 2023 Voximplant Kit is a comprehensive communication platform that offers a wide range of tools and functions to improve the communication of companies with their customers. The cloud-based platform allows companies to connect with customers through different channels such as voice, video, messaging, and chat, giving greater flexibility in how they can communicate with them. Pros Voximplant Kit is its intuitive and easy-to-use interface. Cons the cost of the platform can be a bit high for some smaller companies Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2023 Thank you for praising Voximplant Kit's intuitive interface. We understand cost concerns and continuously aim to offer value. Your feedback on our versatile communication platform is appreciated. We're committed to ongoing improvements. Voximplant Team MS Milton S. Key Account Manager Information Technology and Services ### "La mejor herramienta Omnicanal para automatizar Soporte Ventas y Marketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2023 Me encanta la herramienta y me permite ser un desarrollador conversacional sin tener que conocer de código. Si necesito ayuda los desarrolladores hacen funciones simples y todos quedamos felices. El cliente agradece mucho la velocidad que tenemos para cambiar/mejorar los flujos. Pros La facilidad para crear escenarios de llamada con las plantillas pre-made aceleran mucho el trabajo. Y la posibilidad de guardar llamados a las APIs más usadas por los clientes nos permite no depender del equipo de IT para muchas tareas que antes si los requerían. Cons Podría mejorar los reportes en tiempo real para canales de chat. Actualmente debemos bajar algunos excelentes y procesarlos. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) [Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Mejor precio y solo un producto para todo. Alternatives considered [Vozy](https://www.capterra.com/p/170736/Vozy/) [Aircall](https://www.capterra.com/p/184709/Aircall/) Reasons for choosing Voximplant Kit Precio, velocidad de desarrollo y autonomía Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2023 Dear Milton, Thank you for your positive feedback! We're thrilled you find our Omnichannel tool effective for automating Sales and Marketing Support. Your appreciation for call scenario templates and the ability to save calls to APIs is noted. We're working on improving real-time reporting for chat channels. We're glad you enjoy being a conversational developer without coding, and we appreciate your collaboration with developers for quick flow changes. Your insights are valuable as we continue to enhance our tool. 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